Lennar Reviews in Denver, CO

All the people in the home purchasing process are very caring and reliable

The townhome's structure is nice & the layout ok...but, the things you don't give enough thought to make this a regrettable purchase. Stingy on closet size & garage space; "tier 1" appliances included with no negotiation as well as "tier 1" finishes (carpeting, mirrors, bathroom accessories, no switch driven outlets, closet setups) - when you spend well in excess of $500K I would have expected better. A lot of poor workmanship throughout which I have paid to fix...not to mention replacing all of the lower tier items included which have been upgraded (at great expense).

Life circumstances required a home purchase in a short time frame. I did not see or experience the building phase, it was finished the first time I saw it. Final walk-through revealed multiple issues if varying severity, but none critical (mostly fit/finish, but not all). Walk-thru to close was 1 week, not all fixes made, was told to submit warranty requests for unaddressed items. Frustration: repairs that have been made were made to the lowest possible quality to still qualify as 'repaired' instead of genuinely done well. Bright side: warranty coordinator and individual staff from vendors, etc who I've met have all been professional and helpful. ... More

Vivian our sales agent was great. We also loved our interactions with Lennar title. Our LO Kelsy was also helpful. We did have great experience with the front end super and the concierge position (new to us this time around). This is our second Lennar home and while our new home is beautiful we can definitely tell where the builder decided to cut back - we’ve had more issues with this home and have noticed a downgrade in quality work, options, and materials. This home was almost 200k more than the first and has lesser features, options, and quality. We also wish we had been told about the landfill being less than 5 miles from the community- the smell is sometimes unbearable and we didn’t even know to research something like that prior to buying - you don’t know what you don’t know. So, we do wish someone had been more transparent about that. Overall the lending experience was average this time around - we had some serious and very avoidable issues with the mortgage processor and UW team only days prior to closing - about something we had already asked about months ahead of time. And unfortunately our warranty rep, while friendly, is not super willing to help or be flexible (unlike our first experience). We’ve had some defects WE have had to cover - and we’ve only lived here two months. If we buy another house, we will definitely consider Lennar but this particular experience this time and the step down in quality has given us cause to weigh our options in comparison to other builders and the resale market. ... More

Loved the ease of purchasing a lenar home - Jonathan was thorough on our final walk thru.

We were rushed through our final walkthrough. Jonathan was the individual who did our walkthrough with us. There were numerous issues that were not corrected. The drywall around one of the heater vents was horrible and they tried to fixed it by slapping drywall mud all over it when the damage was something that would require the drywall around it to be cut out and replaced.This was brought to Jonathan’s attention. There was a huge void in the center of one of the bedroom floors where it was evident there was no pad under the carpet. The carpet was not tacked down and was brought to Jonathan’s attention, but not corrected by the time we were finished with closing. I explained to Jonathan that we were moving things into the house and they would have to move furniture in order to re-tack the carpet. Jonathan told me this would be my responsibility. The plug for the refrigerator in the Nexgen did not work. I notified Jonathan of this on the day of closing and he told me to submit a warranty request. The A/C units were leveled out with a few clumps of dried clay; there is no solid base under them. A rain storm eroded much of the steep incline on both sides of the house. Jonathan said they would not fix it. At closing, the Lennar Title representative said they would have to regrade the slope. Also, the north side yard is VERY STEEP and Jonathan said they would not install a retaining wall. This is a fall hazard. After closing, Jonathan was informed of what was told to us at closing. He said he would let the superintendent know and get back with us. It has been almost 2 months and I have not heard a word from Jonathan or the superintendent. There is dirt and debris, to include trash from workers in the heater vents, hard lumps under the carpet, as well as under the tile in the laundry room (probably drywall mud that was not scraped off). The wall in the living room of the Nexgen bows out significantly and Jonathan said nothing could be done about it as all of the Superhomes are like that around the air vent. I met with the neighbors, who also have a Superhome, and their wall does not bow out. Jonathan just did not want to fix this like so many other things. The wood used for the railings is TOTAL JUNK!! Super rough, warped, and cracking. SPLINTER HAZARD!! I did try to submit a warranty request but it would not allow me to log in. I then tried about 2 weeks later and it kicked me out of the request before I had completed all of the issues. We let our sales rep know about the issues we were having and still no response from Lennar. We’ll see if anybody really reads though this and tries to reach out! ... More

Great home with quality materials, the offering from sales team was great and helped me a lot.

Bought a show home Was told by the sales person that we walk the home and mark anything that needs to be taken care of.went to a walk through with a couple of Lennar representatives and was told that I bought my home as is they did help with a few things. Me as a homeowner when I sold my house the new buyers walked my home and marked a few things that they wanted repaired as I thought Lennar would do. Also I bough the furniture in the show home a peace of furniture was missing For two months now I have tried to get this replaced but no one at Lennar wants to help! Danny M

I have called Tricia a couple of times about issues and she has had the problem taken care of very quickly. Z

From start to finish, a good, seamless buying experience.

At the start of my process the people were so nice and helpful. When I started the process they told me about what I needed, however once we started to get into it and after I was on vacation I was constantly bothered for information that was already provided. They keep asking for the something over and over and for info that I did have or could not retrieve untill a later date. Even after I told them I would not be able to get so.ething they asked for till a certain date they made a due date that was unreasonable and before when I already told them they would have to wait for it. This was unreasonable and not at all how you should do business. ... More

I like my home it came almost with everything

Lennar mortgage was misleading during the application process, the home is built with poor quality, items were stolen out of the home after under contract to buy, lennar mortgage closing agent did not provide the original mortgage note or security instrument for my records. They also got an advance on my security instrument for the full maturity amount and are now trying to hide the money they received from the Federal Reserve bank while still charging me monthly payments. Not to mention I closed with Lennar, so explain why Experian says Eagle Mortgage, and Equifax says American Universal Mortgage.. I'll wait.. ... More

The process was smooth and staff was very helpful in the process , so far the experience was good hoping the same for future as well.

It was so easy from the application to the closing. Thank you

service was great.with good customer care

We have been so happy about our new home. I think everyone wishes that there would be a swimming pool in the future and the playground job will get done soon. We have been building one of the nicest community in Colorado, so keep it up for everyone here. That is really my suggestion.

I could not be happier with this home and our experience with Lennar.

We recently moved into our new home, and overall, we are very pleased with the quality and design. From the first walkthrough to our final move-in, the house exceeded our expectations in terms of layout, craftsmanship, and overall value. The attention to detail in the construction is evident, and we truly feel this home was built to last. That said, our experience with the sales process wasn’t as smooth as we had hoped. While the builder’s construction team delivered on what they promised and responded to most of our inquiries in a timely fashion, the sales agent didn’t provide the same level of attentiveness. There were moments when communication could have been more proactive, and we sometimes felt left in the dark on important updates. For anyone considering this builder, we would recommend them for the quality of their homes, but be mindful of staying on top of the process yourself. The builder delivers great value and craftsmanship, but improvements could be made to the sales experience to ensure homebuyers feel fully supported every step of the way. ... More

The underwriter ignored us for two weeks. Therefor our loan was delayed by 3 weeks. Closing docs were approved on the day of closing! Horrible. Any issues were not handled right away. I was told the water bill for water for the grass that I do not want on the side of the home would be $30. It was $136! I was told HOA would take over the grass. They did not. HOA is non responsive. Took two weeks to get hold of anyone. Took over a month to set everything us. Horrible experience! I was ripped off on the price too. Same home sold for 17k less and also does not have grass on the side of the home! I do not want the grass. ... More

As soon as we signed the contract, it all went downhill…Lennar struggled and still have not completed items from the Home Celebration walk. You need to chase them to complete otherwise Lennar tries to close the items without completing. Condescending attitude while you bring outstanding items even if it is evident the items are just not completed or do not comply with industry standards.

At the end of the day you are buying a home not a customer experience, but the customer experience was very poor on the sales side and has gone significantly downhill since the last time we purchased a Lennar Home. Missed meetings, lots of changing of staff, surprises on walkthrough day of “oh sales never mentioned that wasn’t included” etc. Overall what is being sold is a great value for a home and I hold that Lennar has great floor plans, but I hope they are able to better shape a positive interaction with its customers in the future in general and in this community, and stay a bit more true to the “everything included”, there are unique factors in the market right now but so much has been stripped out to save a few dollars and appease the corporation and shareholders. ... More

The Lennar experience has been wonderful and I would recommend a Lennar home to anyone. This is the first time I have purchased a new home and I am thrilled!!!!! However, at my age, I struggled with the on-line paperwork. I graduated college before PCs and I am self taught. IT does NOT come naturally so I really appreciated the managers patience with me. Everything has gone well except the front yard drip system. It has been repaired three times. Hopefully it is good going forward. My one BIG recommendation to Lennar is to be much more mindful about wasting landscaping water. When I moved in, my drip system ran constantly for days and I am afraid to see my first water bill. The lawn watering system has also had issues with running excessively and sprinklers watering the street. I hate seeing water/money running down the street and it took weeks to get the issue addressed. Question: why did Lennar put my one outdoor water spout in the front yard and NOT IN THE BACK YARD where I need to water??? I horrible design flaw! ... More

Salesperson and construction manager were excellent. Professional and responsive Construction appears solid so far, interior finishes are very low end

Sales team - I really liked Greg and the approachability. He was responsive and a great listener. He is customer focused and tries to get what customer want to his ability. House Finishing - It is good but can be better from painting, roof, grading, dry wall etc., Lacking to give the buyer a feel of completion/complete home - Lennar need to improve on giving the feel of completion. I mentioned it to sales and construction team. There are many things which are incomplete or not up to standard or not up to current generation ask like 1. Garage door opener is very old version which do not support wifi or app, 2. Second garage is not equipped with opener, buyer should install it. How much would it cost to builder for this or to that matter add this to the total cost. Why would you want buyer to get this done? 3. When blinds are given, I was told sliding door blind is not part of complete home blind installation. Does it not sound stupid, again same question - Why would you want buyer to get this done? 4. Fencing - I understand fencing is optional for most builders and back yard landscaping is personal, but my question is why can't builder give a standard fence for all and same question - Why would you want buyer to get this done? 5. Cabinet door handles - Why can't Lennar provide door handles, which is a common ask for every household? If buyer installs them then Lennar says cabinet doors warranty will be voided. This is so smart to get the doors out of warranty. 6. Ground cracks - despite follow up, ground cracks on basement or drive way are not done. 7. I understand Lennar has a policy of fixed specs but at least the sales team should clearly say what is part of package and what is not. Showing the model home and claimed it will be same but in reality it was different which dishearten at times. 8. Lennar may not need to provide the latest equipment but they can step up to provide the equipment which can satisfy the current generation instead of giving old or faded equipment like doors are not equipped with smart locks, way old garage door openers, refrigerator, bathroom accessories, wifi switches, blinds, etc., Warranty support team - Need to appreciate Tim and support on the warranty requests. He stay on top of issues and get the good care to his ability. Please reach out to me if any questions. ... More