Lennar Reviews in Denver, CO

Great simple build with good construction practices. Only flaws, were the carpet has two areas where there is debris under it. The top of the cupboards were covered in debris, and the HVAC system has a lot of paint and sheet rock debris in it, that still comes out sometimes even after I thoroughly clean the ductwork.

There are already few items which required us to use warranty. Also, the mailbox key provided doesn’t work and now we have to wait few days and spend time to get it fixed via usps. The handing over went too quick and wish they spent more time in explaining the systems. Also, why won’t Lennar include Radon mitigation system while building when it’s known that Radon gas is present.

A generally straightforward and simple process. Some might be bothered by the lack of finish choices, but we found the available options from which to choose to be very well designed. Our sales agent, Debra, was a joy to work with; our concierge, Jenni, made the process seamless; Jean, the project manager provided excellent information; and Scott was responsive and thorough with post move-in follow up. If I had one concern it was related to Sunnova, the mandatory solar provider. But issues in this area had more to do with their processes than Lennar.

The buying experience went well. The issues we are having is post close follow up and quickly resolving our issues instead of making excuses of why not.

We had a laundry list of issues with our home and the quality of the work that was done. It was actually appalling the low level of quality that Lennar tried to pass down to us. My parents bought a Lennar home back in 2018 and my husband and I’s experience speaks to how drastically Lennar’s quality and customer service have declined since then. The first time we went through and noted things with tape that needed to be fixed, when we came back all of the tape was removed but literally nothing had been fixed and then a very young guy did a walk through with us and said “we don’t do that” to various items that were easily fixable or structural issues. We had to fight tooth and nail to get anything done. The construction manager was EXTREMELY rude and I hope to never see her again. Zero customer service skills whatsoever. She chastised us over the dumbest things; she refused to paint an exterior wall that was painted on every other house next to us and said “every house is different” when in fact they’re literally ALL cookie-cutter houses. She acted like everything was an enormous burden when we just wanted quality work in return for paying half a million dollars. They eventually fixed a lot of things but it should not have been so hard to get there. We’re first-time homebuyers and this experience clouded what should have been an exciting time. I wouldn’t recommend Lennar to anyone. ... More

I purchased a house from Lennar in the Harvest Ridge Community, Aurora, CO 80018, and my experience has been nothing short of terrible. Dealing with the sales associates and other representatives from Lennar has been a nightmare. My journey with them began in October 2023, and I booked my house in December 2023 with a closing date set for the end of February. Unfortunately, I encountered some delays in obtaining a few necessary documents from my office. Instead of understanding my situation and the six months I had already invested working with them, Lennar's staff chose to harass me relentlessly. They showed no empathy or human decency during this difficult time. Rather than offering any support or understanding, they saw my predicament as an opportunity to exploit me and my spouse. They imposed a hefty fine of 1% plus an additional $700, showing a complete lack of respect and basic humanity. I cannot believe I was dealing with such cold-hearted and unscrupulous individuals. Lennar's behavior was pathetic and inhumane. I strongly advise anyone considering purchasing a home in the Denver area to steer clear of this company. Save yourself the trouble and work with more reputable builders. I had plans to buy another home, and I am now working with different builders who have shown me what professional and humane service truly looks like. Avoid Lennar at all costs and protect yourself from their crook behavior. ... More

Our closing date has been moved and no proper communication and the delay of everything though the documents has been submitted a couple months back before closing date. Travelling all the way from WI to CO for closing in bad weather and information on cancellation due to underwriting delays and the Sales responsibility and each of the persons involved was very concerned. The response of delays and the way staff communicate was not good . It’s kind of staff answering like you take or leave the agreement for the conversations which we have concerns about the insurance. It was overall pathetic experience. ... More

Lennar homes is not 100% perfect, but it is great value for price paid. Even tough there are still areas that could be improved, our home buying experience is a solid 4 stars overall! Thank you, Lennar!

I have serious concern on price transparency and also the structure and material used . The garage does not have proper structure to park two cars. The stairs from the garage to the main floor is quite elongated. No washer and drawer are included in that package while this was known but when compared with other property seller near by there are better deal available. I don’t think I’m gonnna recommended Lennar to anyone.

House design is great and very practical. It's worth. Also, i am grad that compammy offers 1year warranty.

Thank you for har work

Lennar's motto is "Everything's Included" yes... but... Things that are NOT included: Washer/Dryer, Door/drawer pulls for cabinets, fence, back yard, more than one bare thin coat of paint. During initial conversations we were told that there were closeout specials and that we could make an offer and things would be accepted, this was far from true. During the loan processes we were told that 4% was available, this was also far from true. There were a lot of places where it felt like Lennar made promises that they had no intention of keeping and it very much soured me to the experience. We still went through with the purchase, I'm happy with the neighborhood, but feel that the value for the money simply isn't there. ... More

Th construction quality has not been very good. The material used is below standard. All the construction issues are being marked as within limit, which is not good. The quality of the product does not match the price paid.

The overall experience of buying the house was fine, with the exception of a last minute document that allowed Lennar Mortgage to share all of our information with their affiliates. The house itself is a great layout. But if it's not required by code, then they weren't doing it. Meaning, no fence, no landscaping, no window well covers, etc. And all of the finishes are super cheap. Flooring doesn't hold up to dogs. Counters are extra thin to save money. They paint the door hinges to save $1.50 per door. They put as few lights in as possible. After building a few homes ourselves, we get that every dime counts but Lennar takes it to the extreme compared to other production home builders in the Denver area. I will give them props for having a good sized garage and great floor plan! Warranty process has been easy, and the customer service rep (Pat) has been crazy responsive and easy to work with. ... More

95% of work done was high quality and completed to a good standard. Still need to balance out air conditioner as it's leaning off to one side, some drain pipes are not usable due to the fence installation. Overall well done! Thank you

Good experience, loan process was good with great communication back-and-forth

Quite the experience, but overall good

The local contractors did a good job, however Lennar as a company cuts corners everywhere and use bad products. They short change at the dumbest opportunities, like a thermostat. All around bad, the best part is that the actual local contractors can come after you buy and then make everything right.

We recently bought our first new home at Lennar. We were kinda new in the process. But Lennar team helped a lot! They guided us through the process and supported on every step. Huge respect and thank you to Angella! Separate thank you to Kyle, Elizabeth, Jessica and the rest of the team. The house we bought is amazing! We would to say a huge THANK YOU to the whole Lennar team! Great job!!!

The warranty representative has repeatedly come to us with solutions to issue which we have brought to him. Thanks to him.

Some of the people that we work with were amazing and sweet but there were others that weren’t too friendly. When we contact them they would seem annoyed. The home we brought was suppose to be “move in ready” by a certain date. Once we closed on the home they clearly did not finish everything in the home, it seemed quickly put together. A lot of mishaps with the home, I’m glad they have a one year warranty on the home but to find numerous things wrong with the home that weren’t fixed during the blue tape walk through was disappointing. It seemed that the workers were fixing things in the home the day of closing and they were done with the lowest quality of care to be frank. They also messed up our mailbox situation and we weren’t receiving our mail for weeks which incurred late fees on certain bills. The customer care service person stated they notice that we had two mailbox addressed to our address but didn’t care to say or fix it until I came to them with the issue. If anyone was to ask if they should purchase a Lennar home I would 100% not recommend, unless they have a lot of free time on there hands to deal with situation after situation as they’re careless and are just trying to mass produce these homes to get it sold. ... More

Overall good experience with recent purchases

Very friendly and helpful

Peg, Jane, Tanzen and everyone at Dove Village were wonderful to work with. We love everything about our Lennar home.

Home buying was made easy and lennar team will guide you through out the process and will make this process as easy as possible.