Lennar Reviews in Denver, CO

Unfortunately I'm a furniture maker so workmanship and overall quality are very visible to me. Here's what I got for $800K: No handles on cabinetry, flat paint or primer used only, No soft close hinges or drawer guides, one hose bib and a front yard that was supposedly "carefully" designed and looks cheap as heck. Amazing that I'm looking for painters to redo the interior.

The front end of the buying experience was great. I appreciated the professionalism and prompt assistance we received from Patrick Sleeper and Dennise Vigil. We received a rushed orientation where we were told we could mark up what we saw that needed to be addressed. For a house our size, we had a quick one-hour orientation, because another one was scheduled right after ours that one couldn't be late for. We rushed through each room with barely enough time to mark the areas that needed attention. I addressed an area of concern and was told, "I wasn't getting a custom home!" he proceeded to make excuses for the imperfections and proceeded to talk about me when I walked away. Come move-in day, we get the house as is and what was marked up was to be completed by service at a later date. Our tape marks were simply removed and only a few things were fixed before they moved on to the next home. I never imagined moving into my first new-built home and being as dissatisfying as I was. Come closing day, my home was not move-in ready, and countertops, floors, cabinets, stairs, everything was covered in dust. The house was vacuumed but vacuum marks aren't enough when you can't move in immediately because you have to do a thorough cleaning beforehand. Our lights were left on in the home, we had trash in our front yard, our shower rod in one of our bathrooms was not hung, our carpet was lifting on the stairs due to the nails not being pounded down, areas of the floor were incomplete as the tile was not placed all the way to the wall, our baseboards are wavy and the drywall is wavy. We hired painters who we're having to pay more because they have to fix what the Lennar painters didn't do right the first time. Our painter pulled a vent off to paint the wall only to find someone's lunch trash. A can of Coke and a Wendy's wrapper were left right inside the vent for us to throw away. Lastly, we had urine and other evidence in 4 out of our 5 toilets from contractors using our bathrooms and not cleaning up after themselves when we were told it was cleaned. There was no soap or paper towels in the home so hands weren't being washed while the filth was spread throughout the house. The model and layout of the home are great. Everyone who comes in after can care less about building a home with dignity for Lennar to sell to hardworking people. ... More

Entire process went very smoothly and quickly. Financing portion was a little more difficult and time consuming but overall pretty smooth.

My husband and I have purchased three brand-new homes in the past 35 years. This experience was by far the worst experience. From poor responsiveness by the sales team to the construction team to the customer care team, it's incredible to me that Lennar can survive. That said, we are in our home and love it. We are looking forward to being out of the warranty period in ten months. It seemed as though we had to and continue to have to pull teeth to get responses or items taken care of. The item of most frustration to us is the customer care department head in Colorado. We are speechless at how he has treated us and how Lennar allows it to keep happening. ... More

Throughout the whole process of looking at homes to closing, there were lots of helpful people involved. Matt, our sales guy, Tim who did our orientation and walkthrough, Cheryl our loan application manager, plus a number of other people provided support at every step.

Financial didn’t return calls. Builder didn’t return calls. Disappointed about cabinets in both model home and virtual tour left out. Tried to contact before walk through no return call. Accepted $500 to do myself. They seen me coming as this is still a big ordeal to get cabinets put in and way more expensive, so I am experiencing. Very disappointed that experienced people would put an old lady through this. Miss represented to make the sale. I would warn potential Buyers given the chance. Wasn’t treated very well by any Department with the exception of the guy that did the walk through with us, Tim was good. ... More

I loved that Lennar was doing rate buy downs, it allowed us to move into our home. However, I didn't love the fact that we couldn't choose certain things about our house and that certain things weren't included and we had to do after purchasing the home. I don't particularly love our downstairs layout, I don't feel like there is enough pantry space, kitchen space, and some of the cabinets are shaped awkwardly. It also looks like the inside of the kitchen cabinets aren't really sturdy. IF you put something in the wrong way, the divider will fall. Not ideal. I feel like we could've been more involved during the building process. We only received like 3 calls throughout. Quality is honestly okay, things could've been done much better and better attention to detail was definitely needed. We had a gas leak the first day we were in there - huge problem as I was alone with my infant son. It was resolved that same day, but it shouldn't have happened if things were checked better before closing. One of the pipes on the furnace wasn't tight enough. Please pay better attention to the details and make sure you turn over a home that looks good and is good to live in. ... More

Overall a good experience just really slow to respond to questions about the house and I’m still waiting to hear back from emails a month later especially after we moved in it’s been impossible to get a hold of anyone for issues it’s very frustrating

Overall, a good experience. Main recommendation for area of improvement is oversight / quality control from the contractors. Many, MANY of the warranty issues post-closing could have been addressed with just better quality assurance by Lennar during the build process. In particular the ground/concrete work and framing. Due to lack of quality assurance, many measurements are off from the renderings, including un-even floors and walls.

Terrible experience. Total junk! Don’t waste your time! False promises just too sell a house!

We were very fortunate to find the home that we did. We lived in California, but wanted to be closer and able to help with our daughter's second baby in Colorado. We found this house online and our daughter FaceTimed us as she took a tour of the house. We both wanted it right away, so we went through the process of buying the house. Lennar made it so easy for us and showed us the steps of building the house along the way, so we felt involved and could really see what we were getting. In just over two months, we were ready to move into a newly built home! We drove to Colorado and were very happy and impressed when we finally saw the house and the neighborhood where we were going to live. We closed a week after we saw it for the first time. Everyone we've talked with and met has been extremely helpful...and the quality of the house has been very high. We're so glad we moved to this area and working with Lennar has been a very positive experience. We recommend them highly! ... More

We have countless issues since moving in, ranging from a gas leak to terribly installed carpet. It’s honestly been exhausting. Staff is rude and unprofessional.

It took long to get approved but we were happy that the house was kept for us.

Multiple times through the entire process we were disappointed that Lennar discontinued many practices, even from one house to another, seemingly at random. When preparing the contract to purchase, we stopped by the model home to speak to the representative and every single thing we liked about the model home we were told they no longer did in this neighborhood. It was very disappointing, but we had already made plans to purchase new construction due to high interest rates. There has also been quite a bit of cost cutting throughout the entire house. We have a 7ft “crawl space” with no access to it because they said they didn’t have to (this was specifically told to us when it was brought up multiple times, even though they put our HVAC down there that needs new filters often). Another thing is that all of our hinges throughout the entire home are spray painted white instead of matching the hardware on the rest of the doors and it looks very sloppy. Long story short, ever since closing, we have been finishing a house that we feel was incomplete at purchase. Of course we are giving them an opportunity to fix the issues, but we feel they should have done the right thing PRIOR to closing, considering Lennar’s vast resources. We just really expected a better experience from a builder like Lennar, but in my opinion, profits seem to mean more to them than a good, quality homes and doing what’s right. ... More

I was told that there would be blindes included for the house but they weren’t and there was NO discussion. Then the rain comes and I was hesitant to close because of the damage. I was assured that all would be takes care of. BUT the. Solar is on the roof waiting to be installed. I think that the quality of the home is not there ... The home that I moved from was built in 2013 and the quality is in that house. You have cut Back so much (no handles, lighting, fireplaces finish, flooring,carpet). The carpet upstairs in the house you can see the seams,When that was brought to your attention we were told nothing could be done; REALLY?. For what that house cost it is disappointing!!!! ... More

Our experience was awesome especially our salesman Steve

Overall we are very happy with our home and the community! The largest complaint we have is the workmanship. Attention to detail has been lost for sure. Landscaping and concrete work has been terrible and an ongoing headache. The money Lennar saved with low bid has cost us huge in time spent managing repairs, not to mention the work I have to go back and redo. Lennar, please start taking pride in your own product and ensure quality work is done ahead of time.

If you have nothing good to say.....say nothing......that says it all. I have nothing to say!

Not good! We have so many issues and no help with what we were originally told.

I had the best team I worked with to build my new home in Parker, CO. From my sales person, Mary, who was incredibly knowledgeable on the housing market and Lennar's business trends to Chad and Isaac who oversaw the construction of my home. I received thorough updates on my build process. If I had any questions that were not addressed in a regular update, I felt I could ask about anything and always received prompt responses. The quality of the craftsmanship is on par with a custom home and I know my new home with withstand the test of time.

We found a great home on the best lot. We like the home and the quality of the build. We also used Lennar Mortgage and Lennar Title and did not find them to be a cohesive team. There was more confusion between the different Lennar companies than there should have been. We found that each person involved either was great or terrible. We know Lennar is a large company but each individual you work with represent the company as a whole. Overall we had a good experience with the builder and are happy with our new home.

The best part of this experience is how responsive Lennar was to my needs. This made it a great experience.

Customer Care follow up is lacking. my refrigerator needed to be replaced due to interior damage causing my produce to freeze repeatedly. I’m going on two months and I have still not received a replacement or any responses from LENNAR. Several other very simple repairs need to be completed (carpet repairs, electrical panel door latch repair, exterior paint touch up, cabinet door paint drips), but other than virtual meetings identifying the issues, no scheduling repairs or follow have been done. Very dissatisfied with Emily’s failure to return calls or follow up accordingly.

Lennar’s branding and sales (Sarah was great!) and the layout of my Davis home drew me in. Decent incentives before year’s end. I was impressed with the level of communication through the first months of build. Patrick, one of the construction managers, was super helpful. Once the timeline got closer things started a bit more chaotic. A major hail storm didn’t help. The last construction manager was very frustrating to work with - didn’t listen nor communicate well. Chris, head of construction, came thru in the end — listening well. This being my first new build, I was frustrated once getting into the home on the level of quality of certain things. Paint was a thin coat, cabinets were low level with poor finishing to name just a few. Attention to detail is something I had to stay on top of. Finishing touches for an almost $1m home were disappointing, frustrating. I’ve had to stay on top of the warranty process and push for things to be made right and not be afraid to speak up. First world problems, for sure, and it was an eye opening experience. Would I buy from Lennar again? I wouldn’t do a new build non-custom home again from any builder. There were diamonds in the rough tho and there’s a lot to be grateful for at the end of the day! ... More

Sales experience was good, closing experience was rigid and uncollaborative, building supervisors were good but I was told on at least 4 occasions that pre-closing issues were done when they were not (3 issues are still not done 2 months after closing), and warranty issues are taking months to complete.