Lennar Reviews in Fort Collins Loveland, CO
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What Fort Collins Loveland Homeowners Have to Say About Lennar.
Read all 35 verified reviews from homeowners that built a new home with Lennar in the Fort Collins Loveland area. Fort Collins Loveland homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Collins-Loveland Area
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Customer Reviews
Quality of Turnover Not Clean
- Koke M.
- Verified HomeBuyer
- March 14, 2023
- Johnstown, CO
The buying process (excluding financing thru Lennar Finance) was smooth. I come from a residential construction background so I understand the challenges and tolerable "acceptance". The biggest disappointment was the cleanliness of the home at turnover. The garage and basement were absolutely filthy. It looked like a rough clean. The basement was powerwashed, but it looked like they turned on the power washer for about 30 seconds and then shut it off. The main finished space had paint and drywall dust around every single corner of the house as if the cleaners made no attempt.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
many items not completed
- Anonymous
- Verified HomeBuyer
- May 18, 2023
- Loveland, CO
Having problems with incomplete exterior painting. The interior painting was okay except for massive over spray onto the appliances from painting the cabinets. The sink was chipped and was to be replaced or fixed-that was never done. The sprinkler system is confusing and hard to check if it is working. Hoping that there will not be a lot of problems with the a/c since it has been to cold to use it. The garage door seals were improperly installed and were never fixed. The screen was to be replaced due to concrete being smeared on it and that was never done. Exterior grading was not done. ...
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
The WORST
- Derrick R.
- Verified HomeBuyer
- June 13, 2023
- Johnstown, CO
I could not be more discusted with the entire process. NEVER use Lennar Mortgage, they only complicated the lending process and make it harder. The construction is definitely subpar, 3 electrical issues that are 100% the same but they can't seem to solve the problem any longer then temporary, paint on the walls could but have been applied any thinner, door knobs and strike plates coming off after 2 months, cracked concrete driveway before we moved in and The stupidity of the construction manager looks at me and says there's no problem. I would NOT ever purchase another Lennar home and I'm ...
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor workmanship with Sub-Contractors, in 4 mos, still trying to get things fixed!!
- Daniel A.
- Verified HomeBuyer
- January 25, 2023
- Loveland, CO
This is our 2nd Lennar new home. We bought our first one in North Carolina and the quality, responsiveness to issues and workmanship was excellent. Thus, moving to Colorado we decided to go with Lennar again. Starting with our closing walk through (late by 45 minutes painting and caulking) to today, 3 months later. We still have unresolved issues, taking days off from work to meet contractors that no show, and vendors (HVAC) that don't return calls. Overall, this has been a pretty disappointing experience. But, from other people I have spoken to that bought from other builders and Lennar, ...
Total Score 2
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Great Sales Staff. Horrible Warranty Service. Shotty Craftsmanship.
- Anonymous
- Verified HomeBuyer
- November 01, 2023
- Johnstown, CO
This review is meant to be a level-headed review for future potential buyers. I will say that the sales staff is amazing and very attentative! I have no issues with the sales team at all. My issue is based on the craftsmanship and the warranty department. CRAFTSMANSHIP: Okay so the structural is good and solid. They use 2x6 boards and did a good job. The issue lies within the finishing touches. Crappy concrete job done right before rain so it is very rough. Bad concrete cuts and major cracks already showing. The boards all around the house had Knicks and poor cuts. The inside of the home ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Horrible Customer Care
- Anonymous
- Verified HomeBuyer
- June 27, 2023
- Loveland, CO
Have to constantly badger customer care to get an issue resolved. A poor job was done to correct it as well. Sales and loan officers were great. Construction manager and care reps were terrible.
Total Score 2
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
They’re here to make money and nothing else.
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Fort Collins, CO
Lennar builds decent homes with functional floor plans, but they have no scruples and will keep on smiling while they ignore any request you make and any obligation they have to create decent communities. Their sales agents were unhelpful and unresponsive, their main office staff were rude, and they sold the houses on BOTH sides of me to an investor who’s now rented one to people who are violating our city occupancy limits. The tenants have five cars parked up and down the block, and trash in the front yard. The house on the other side of me sits empty and abandoned, but honestly that’s ...
Lennar responded:
Hi, thank you for this detailed review. We are sorry to hear about the lack of customer service and responsiveness you have received since purchasing your new home. If there are any concerns you would like addressed further, please send us a message with any additional details you can provide to corporatecustomercare@lennar.com, so our team can follow up. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Awful experience with entire process, warranty person especially rude.
- Anonymous
- Verified HomeBuyer
- January 30, 2024
- Timnath, CO
Highly recommend being involved throughout the build, any corner to be cut will be cut by builder. Shady operation with lowest quality materials, paint, cabinets, flooring etc. Expect to be stone walled. Highly recommend hiring an inspector before closing. They will not let you on the roof to inspect roofing until after closing and this is a no drone zone. Meet the builder was halfway decent with Brian although orientation and final walk through was unpleasant. Fixed that were made were done cheaply and unprofessional, chipped cabinets especially. Warranty representative (Mitch) was ...
Lennar responded:
Hi there, we apologize for your sub par experience during the pre close process as well as the warranty process. We understand that these things can cause several kinds of emotions and we want to let you know that this will be brought up to our leaders. -Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Absolute dis functional joke. Would never recommend
- William R.
- Verified HomeBuyer
- April 25, 2023
- Johnstown, CO
Complete nightmare. From finance to HOA to builder response. We will tell all to never buy lennar
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
No trust
- Denise S.
- Verified HomeBuyer
- April 25, 2023
- Johnstown, CO
The first wind storm the shingles are flying off the roof. The refrigerator that came with the house has a box cutter gash down the handle two big scratches on the left side on the right side. It doesn’t make ice and it sounds like it’s a car parked outside of my house all night. Lenar says they are not responsible and Frigidaire says they’re not responsible. The house came with ring security system. All of it installed upside down on every door. The window coverings put up very poorly. Someone can see in my bathroom window easily. The garage door has a dent and it does not lock.Sad
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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