Lennar Reviews in Dover, DE
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What Dover Homeowners Have to Say About Lennar.
Read all 18 verified reviews from homeowners that built a new home with Lennar in the Dover area. Dover homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dover Area
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Customer Reviews
It was one of the easiest & best experience we ever had!!!
- Peter T.
- Verified HomeBuyer
- November 01, 2024
- Dover, DE
Everyone we came in contact with at Lennar we can't say enough good things about. Nicole at the sales office was so patient with us in showing us as many homes until we decide on the one we picked. Which was the Beacon II. We also meet Ed & Shawn who answered any of our questions or concerns we had. We would highly recommend anyone looking for a home to come to Noble's Pond & purchase a Lennar home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dreams
- Christine L.
- Verified HomeBuyer
- October 16, 2024
- Smyrna, DE
Excellent team of Lennar wonderful departments associated with them from beginning to end I received the upmost respect and help from them never have I dealt with such a great set of people who helped to make my dream become a reality. Bill Klotz so wonderful he made me feel like family the best, in the nice & helpful people over @ Auburn Meadows wonderful. Thanks to all
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great Experience with Lennar
- Evelyn A.
- Verified HomeBuyer
- April 17, 2024
- Smyrna, DE
The homes are beautiful with a lot of thoughtfulness in the design process. The homes I toured and then bought had all of the amenities I was looking for without having to customize as it was already there!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Auburn Meadows Lifestyle in Smyrna DE
- Jeanine D.
- Verified HomeBuyer
- October 18, 2023
- Smyrna, DE
Lennar made my home buying experience with possibilities, exciting. Ms. Nikole from the sales team kept in direct contact with me throughout the whole process. The individual attention from sales plus the loan officers made the stress of buying a property attainable and attractive.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Not to bad of an experience
- Clifton W.
- Verified HomeBuyer
- January 17, 2023
- Smyrna, DE
I'm happy with the purchase of an inventory home, vs a custom build. I find that Lennar is focused on Tech Homes. I think for 55+ people some may not be ready for the 21st Century home. I like the additives of Ring equipment which I feel is about $1000 worth of products which saved me from getting a new system. The response to new build defects was rapid and man-made defects are expected in a new build.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New 55+ Home
- David M.
- Verified HomeBuyer
- April 11, 2023
- Smyrna, DE
Our new Lennar home experience was excellent. We are happy to have found a great community to retire in Delaware.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Lennar Realtor Nickole has been and still is very accommodating.
- Anonymous
- Verified HomeBuyer
- April 11, 2023
- Smyrna, DE
Make sure when you do your walk thru you take your time and person takes notes. Take photos. 75% of items were not corrected and now we're living thru contractors in and out of the house. Makes it difficult when you're trying to settle in.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Accountability makes us better.
- Karen B.
- Verified HomeBuyer
- August 12, 2024
- Smyrna, DE
We sent a list of items to be addressed. The person who was supposed to address the issues did not. Another person in your employ addressed them at a much later date. So the experience worked out well; however, we waited longer than necessary. The person picking up the ball, is the one deserving all the stars. You should allow names to be used. If we do something good or bad, we should own it. I always own what I say or do. It's called accountability. It makes us better.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Too many shortcuts on quality of materials.
- Daniel S.
- Verified HomeBuyer
- October 18, 2024
- Smyrna, DE
Too many items were down graded from homes previously built.
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Eric
- Eric P.
- Verified HomeBuyer
- October 12, 2024
- Smyrna, DE
Lennar has been very good in responding to our concerns and for the most part, issues have been resolved. It would have been nice to have towel holders an TP holders installed (at very low cost to Lennar) and the grass, other than the sod in the front yard is terrible, just like straw!. Also, a better effort should be made to have the homes built be much more similar to the models shown.
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 4
Follow up on structural and other issues has been very poor
- Ramiah S.
- Verified HomeBuyer
- August 21, 2024
- Smyrna, DE
Regarding value for price paid, I have some reservations. For example, this $405,000+ house didn’t come with toilet paper holders! They had to be installed after I moved in! The bigger issue for me is the almost complete lack of follow up and prompt fixing of structural and other issues found after I moved in. Two emails, regarding structural and other issues that need to be addressed, sent more than two weeks ago, to the Customer Care Representative, have not even been acknowledged leave alone responded to. I would have given zero stars to Responsiveness to issues if that option was ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 1
Our new home
- Michael J.
- Verified HomeBuyer
- June 27, 2024
- Smyrna, DE
1-extremely disappointed in the lawn. Sod looks like it was laid by a child because there are gaps galore! The seed that was laid on the sides and back almost refuse to grow because it was not watered properly or regularly prior to us moving in. There are brown areas all over. The dirt used was the wrong dirt and wasn't graded because there are so many rocks and stones like construction dirt was used. I had to throw down more seed, i water twice faily, and am only getting patches of grass. Whoever the lawn company is, why don't they come on the same day of the week? We were told it would be ...
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 3
Slow in responding to issues
- Nancy C.
- Verified HomeBuyer
- June 06, 2023
- Smyrna, DE
They keep giving us the run around ,we haven’t been able to open our garage since we bought the house. They keep telling us thier working on it it’s been two month.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Very Disappointed
- Celeste A G.
- Verified HomeBuyer
- August 30, 2024
- Smyrna, DE
The buying experience was fine. The actual home is very disappointing. We have been living in the community for two months and have had to submit seven different requests for repairs (on a new home)! The repair request process is not very efficient. You submit the request which include pictures of the issue, they send an email for you to schedule a virtual visit (which is a waste of time because you already sent photos of the issue). Our last issue was or is very serious . During a bad storm the house develops a leek. Water was dripping onto the bed my 92 year old parents were sleeping in ...
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
project forman
- Vincent C J.
- Verified HomeBuyer
- June 27, 2024
- Smyrna, DE
There were a few things that needed to be fixed and i had to wait almost a week for them to be address.
Lennar responded:
Good afternoon ...
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
PROMISES NOT KEPT
- Joseph M.
- Verified HomeBuyer
- April 24, 2024
- Smyrna, DE
We looked at the property the first week in February 2024. There were some issues we were promised would be completed at the time we looked at the property, for instance, the shrubs out front were dead and we were told that there is a 1 year warranty on the shrubs and that they would be replaced in the spring. We have now been in the house 6 weeks and called the HOA and were informed that they were not listed on the inspection report and that it was our responsibility to replace them. Also the cable was never completed throughout the house, Verizon said the builder never completed the fiber ...
Lennar responded:
Good afternoon Joseph,
We appreciate you taking the time sharing your feedback. From your review, I see you are having issues reaching out to the HOA. I have shared your feedback with your division upper management to review and address.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Slap it together as fast as you can
- Mark W.
- Verified HomeBuyer
- November 14, 2024
- Dover, DE
This is our 5th new home build. The care and attention to detail is by far far and away the worst in this home. If I were a trades person, I would be embarrassed to leave a job that looked like many of the "finished" work in this house. I think this could be a beautiful home if attention to detail and some care was used.
Lennar responded:
Good morning ...
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Very sloppy work
- Tascha L.
- Verified HomeBuyer
- October 27, 2023
- Smyrna, DE
Very very very sloppy work.
Lennar responded:
Hello Tascha, thank you for your review, we are sorry to hear this. If there are any outstanding items that we can assist you with going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
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