Lennar Reviews in Dover, DE

We were very happy with our home purchase. The Sales Team and ***** team and Walk Through team all did an excellent job. As for the quality of our home we are very happy. We have found only a few miner touch up items so far but they can be addressed at our 1 year reveiw. I feel the Team who built the house did a very nice job. Thanks again for a good experience.

Our whole shopping for a house and the purchase experience was very positive and Val and Bill made it all a great experience along with Sam our realtor. We have been recommending Lennar to our friends and family members every chance we get.

All the on site and construction managers have been excellent-very pleasant and responsive

My experience with professional customer care representative Rose was excellent and sincere. She was easy to get in touch with and /or quick to return my calls.

The overall experience was positive. We did experience difficulties when we needed to modify the contact because the house needed to be titled to our trust rather than too us. Sales staff was available and followed through on all requests and questions. The walk-through was very extensive and thorough.

Terrible experience. Grading still not done in backyard and sides. Water pooling against foundation. No response from customer service. Would not recommend Lennar.

The buying experience went very smoothly. Lennar was very accommodating. The workmanship has room for improvement. Paint on flooring and cabinets. Ceiling portion left unpainted. Also heating difference between downstairs and loft area is about 10 degrees. Waiting for that to be addressed by Sobieski now. Carolyn has been very helpful in addressing issues.

Quality and craftsmanship are lacking at best. Responsiveness is inadequate and the HVAC system design has failed in all the carriage homes where I've been able to ask the neighbors. I've been waiting for weeks for a response on a ticket about my leaking water heater. My recommendation to someone who was driving by and asked, was to stay away. In addition, we've been icebound for 2 days because our street hasn't been plowed even once following the snowstorm. Feel free to call me.

Throughout my buying process, Lennar made me feel comfortable and showed great professionalism

Our purchase was a very smooth process. Lauren our representative was wonderful.

It took four visits to get a plumbing problem fixed. It took over a month to get a broken window replaced that started cracking the first cold day we had. We had an electrical issue. Everything was fixed but it took a lot of time. Drywall mud splashed all over the steps going up the stairs over the garage and in the floor upstairs. Over all happy with the home.

Communication was a big issue during this process. I diffinitely would not recommend using Lennar Lenders. My sales representative Laura went Mia after the signing of paperwork. No photos were sent during building process as promised. There's been some issues after purchase that been addressed immediately i must say customer service after the purchase has been great. I love my house and my community. Didn't like the process at all.

On the day that I went for my walk-through, Jerry and Kevin promised me that things will be fixed on that note there was was not fixed and also they promised me that my backyard would be sod and lied to me so I told them that they lied to me

Saved me at closing from a Broker who was trying to take advantage of a disabled veteran.

Well I was so happy to become a new homeowner, but had to inquire a few times with Hov director about grass on side of house not growing, eventually having to hire a landscaper to fulfill the problem. Also , the stream of water along the side of house isn’t filling with water but instead the water from the street is gathering a large puddle and not draining into outlet! This makes the neighborhood look run down and I hate that it accumulates directly in front of my house. Visitors can’t park without stepping into a water puddle. I was told this is the builders problem to address. Lastly, I had my electrician here to install a ceiling fan in living room near fireplace, but he found that the present wiring was not adequate to house any type attachment. I’m still waiting for Ceco evaluate the issue so my fan can be installed. My electrician spoke with Jerry about the issue and was going to look into further installs in other homes being built.Hopefully this will be taken care of in a timely manner. So these are things to finish while trying to enjoy my new home. ... More

The entire process with Lennar was painless. From the salesperson to the mortgage consultant everyone was great to deal with.

My husband, Tyrone, always say “Teamwork makes a dream work”. We never thought we could close on our home in 19 days. However , Lennar has a group of professional staff who provides excellent teamwork to ensure we got to closing on the date established once the purchase agreement was signed. Our Saleperson, Lauren was excellent, who assigned us to Tara, the Concierge, She sent an email introducing herself, providing us with a list of all the Utility Services, addresses, phone numbers and also advised us when to call to transfer the services in our names. We were contacted by the individual who writes the Homeowner Insurance Policy for review and to accept. Special thanks to John Michalski, our Mortgage Loan Officer who worked diligently with us to ensure the closing date was met. Kevin, who did our walk-thru was very thorough and paid attention to detail. In summary, purchasing a Lennar home and using their Mortgage Company was very easy because of a well organized Mortgage process. We were contacted by everyone included in the process from start to a successful closing. We are excited to be a part of the Lennar Family. ... More

The finish work was pretty bad. Lots of warranty issues for the yard, the flooring, the bathtub, cabinets, keys to my house, and no internet, just a few. Everyone has been very nice. I know they are very busy, but i don’t think there should be this many issues in a new home. I’ve done my own spackling and touch up paint, and pulled 5 large bags of weeds. My side and back yard look horrible. I have no complaints about any of the people I’ve dealt with. I’m not sure who would be to blame for all of this. I do love my home in spite of All the issues. I’m just very frustrated.

We purchased a home in a 55+ community and have been pleased with our home with regard to value for the price and eagerness of every one from sales reps to customer care reps to respond to our questions, concerns, requests for service, etc. Response time has been surprisingly quick and concern for a Lennar customer has been authentic.

The house is nice but you won't have internet access for an extended period of time. Verizon blames the developer who blames the contractor who blames Verizon. There is no communication among the 3 of them, except to pass the buck.

The entire process of purchasing a home with Lennar Homes went smoothly. From looking at the different models; signing the contract/loan application; & closing. They kept me informed & answered all my questions or concerns immediately. Even after moving in, I’m still experiencing their great customer service with the Customer Care Team. I truly appreciate the Lennar Homes app that I use for service requests. I receive a 24 to 48 hours response from the Customer Care Team.

I'm mostly neutral on this buying experience. When we toured the development with the sales representative she was attentive and made statements that in the end were not accurate. She worked with us, did our sales contract then moved to a different Lennar site never to be heard from again. We like the floorplan for the home we purchased, but it was not our first choice. Timing dictated the selection. Not having the ability to choose your cabinet, flooring or siding color was disappointing. It seems you can only purchase a home already in production. Although appliances were included in our package, in less than two months we have had Whirlpool out for repairs on three of them already - one has already been replaced. ... More

From beginning to end all Lennar employees were attentive, responsive and helpful. They made the process easy.

We recently moved into our new home in Smyrna, DE built by Lennar. and while we presume the overall construction is solid the design of the home met our expectations. We were disappointed to find noticeable scratches on the sink, stove and countertop which were missed in the walkthroughs. These is a brand-new build, so it was frustrating to see damage right from the start. Other items that were missed during the buying process, shame on us, include no towel bars in the bathrooms, inadequate lighting, lack of shelving in the primary shower, very basic shower heads and overall less than satisfying landscaping around the property. ... More

Home could have been built better, a lot of issues with the whole system.