Lennar Reviews in Sussex, DE

Looking for single floor living on a modest budget and lennar met our needs and wants.

While I feel our overall buying experience was positive, I do feel there can always be improvement. Need to be more realistic about projected closing dates. Puts undue pressure on Project managers already facing supply chain and labor issues. Need to be more conscientious about certain installation, design and application. - Very simple fixes that get ignored. The response has been very good from the customer care. The suggestion that something is "not a warranty issue" or "a Lennar problem" are questionable in a home that's been occupied for less than 2 months.

I love my home! My husband and I love the layout and enjoy the modern features. The 'everything included' offering is a definite game-changer. I have beautiful kitchen appliances that Lennar included with the home. Lennar, however, misses it in the area of communication and responsiveness. The tile work in our home needed to be sealed. Hubby and I didn't find this out until the final walk-through at closing. At that point we would have to wait weeks before the seal job could be done. Needless to stay, the seal job was an added expense we hadn't considered. The home was supposed to include a wi-fi booster and screen for our patio door. Lennar stated these items were on back order due to supply issues. We closed on our home in August 2021. It's now late December 2021 and we haven't heard a word about the booster or screen door. My husband and I decided to finance with Lennar's in-house mortgage company. The process was honestly stress-free! I still can't believe how easy it was to finance this house. The mortgage team was nothing short of awesome! Overall, the home buying and home building with Lennar was a positive experience. They are a company I'd recommend and one I'd use again. ... More

The buying process went well and I love the home but construction discrepancies to be repaired after move in are still outstanding 4 months later

I would suggest you do not go to settlement unless all items are pending are complete. We had a heard time geting very minor things completed when we were told they will be complete on closing day! It will be nice to install bathroom door and leave space where mats can fit in. All doors are made so close to floor , you cannot use bathroom mats which is a safety hazard!

Beautiful homes, but be sure you are THOROUGH on your "Celebration" (HA!)walk-through. Once you sign on that dotted line, they are on to the next. Sure, you will get a call to be ensure nobody else goes through what you did, but they do nothing to resolve your own issues. So I'm warning others here too.

The sales person was available for questions and thru the process responsive. The project Mgr /construction Mgr. was very helpful and informative. And did the best job of keeping us informed The customer care rep does the best he can to resolve issues timely. The initial mortgage person was responsive and followed up , the person who was handling the final push was not very good, she continued to ask for info provided and right up to two days before closing

Responsiveness to issues post settlement has been great, however, we were not as pleased with the sales experience.

Too bad you folks are so busy trying to close sales, because it does take away from buyer attention & needs. It must be nice to pre -sell your entire inventory. It shows that You are building homes of good value!

The design of the home is great. Unfortunately the trade partners they select to build the house is poor. The subs slap things together and then leave it up to the finish crew to REALLY finish the house. To make matters worse, their finish crew is short- staffed and it takes FOREVER to get things complete.

My only issue with the mortgage entity was some of their requests for data were absurd and unnecessary so we ignored them. The team was easy to work with and friendly.

My wife and I purchased a Lauderdale style home. The builders were responsive the sellers too. There were the inevitable things in the walk through. Most were addressed but many were not.

The sales assistant Sue, the Lennar mortgage representative Nicole and the foreman Tom the were excellent to work with. The sales representative however never responded to our questions after the papers were signed unless he needed something. I am not sure if this is Lennar’s sales process or if it was our sales representative. Either way the process needs to be looked at.

Sidewalks and driveways are atrocious. Footprints in both and marked and discolored. Construction dust in basement and garage. Two doors painted in different finishes, on the same door. No sump pump was installed, but that was quickly resolved.

The quality of the materials could be better. The finishing could improve as they haven't done good finishing.

Everyone who is employed by Lennar has been exceptional. The plumbing, drywall, & electrical subcontractors work has been shoddy and substandard.

I really like the design and construction of our home. My problems started when we were rushed to have closing before the end of their quarter. Lennar would not let us settle after the end of November, as that is the end of their quarter. Made closing more stressful than it had to be. There were a couple of design changes, nothing to major, that we were not told about until seeing them and asking Lennar about it. I understand that their are design changes, but telling us what that is beforehand would have been better. Also service after the sale is pretty bad. From no communication between the people involved to no one showing up at the scheduled appointment time or returning my calls. As I said, the house is great, but with all the issues with settlement and after the sale, I won't be recommending Lennar to anyone. ... More

We like the style of our home, but the finishing details are not the best. The crown molding is poorly installed. Very obvious joints are visible. The appliance package is not the best either. Our microwave stopped working after 3 weeks. Took almost a month to get a new one. Our customer service person was great in getting this solved. If it weren’t for Chris C. We would still be waiting. Hard to believe there are no ceiling lights in the bedrooms. There is no egress off the back porch either so the homeowner has to spend money right off the bat if you want to get off your porch without going back in the house. Also, the basement floor was filthy with clumps of dried mud/concrete all over. We needed to have it professionally cleaned. The front porch was also very dirty with mud and paint on it. It would have been so nice if Lennar took pride in the finishing details of their homes before handing them over to the buyer who paid a good price for their new home. ... More

Too many delays, too many expectations not met

Lennar offered more incentives to purchase a home than any other builder in the area. They were also flexible with me as I did my due diligence. A few items for feedback. The construction manager came off a bit rude while walking through the home the first and second time. My thoughts are some more professional communication skills.

Sung excellent; Ally excellent; walk thru missed gas stove connection, wall coaxial damage, refrigerator water hose kinked; electrician on breaker box number does not return phone calls. Facia-soffet poorly done Gaps openings

Lennar's closing practices were deceptive. Placing typical seller expenses on the buyer as well as having buyer pay for water & sewer tap fees etc.

Poor paint job throughout villa, wall and drywall marks easily and chip. Placement of both water hoses act ward, one inside the back of the garage wall and the other on wall at paved patio should be further away from electrical outlet. Some kitchen cabinets open into each other. Closet shelving way too high and there should be more than one shelve in each closet. I had to place more shelving in some of the closets.

Bought a brand new house but received a house with a microwave that was not working and a lot of very imperfect blemishes to the craftsmanship.

The way the house is built, you’d think you were getting a $150k home but it costs you $300k+. Unfortunately the people doing the work do not care about their quality of work and unfortunately the Managers who are supposed to oversee the work are either not here or don’t have the experience to understand what’s wrong. We didn’t know the questions to ask but now that we know, we wouldn’t build with this builder again.