Lennar Reviews in Sussex, DE

Lennar's closing practices were deceptive. Placing typical seller expenses on the buyer as well as having buyer pay for water & sewer tap fees etc.

The issues were resolved to my satisfaction , my rep was very responsive

Our whole experience was well managed, until the local utility company could not supply transformers on time. Lennar management and sales weee upfront with updates, though. However we were without internet for a month, and Lennar had not mentioned that as a problem until closing.

Worst closing day experience that I have had with a new home. There were numerous unfinished and non-corrected items in the home. The home was not cleaned! Sheetrock dust and dirt on the floors and counters/cabinets. The hot water heater over-flow pan was full of water. I spent a few hours going through the home with Tom pointing out the issues. I would have postponed the closing but I had a number of scheduled deliveries for that day. There are still a number of these noted items today that have not been corrected. The closing day should be a happy/positive time. My was a very stressful time caused by poor project management. ... More

The sales assistant Sue, the Lennar mortgage representative Nicole and the foreman Tom the were excellent to work with. The sales representative however never responded to our questions after the papers were signed unless he needed something. I am not sure if this is Lennar’s sales process or if it was our sales representative. Either way the process needs to be looked at.

would definitely buy it again

The quality of the materials could be better. The finishing could improve as they haven't done good finishing.

The mortgage process was smooth. We have had some issues with the home. Lennar has been responsive. I feel if the contractors did the job right from the beginning we wouldn’t of had these issues. Biggest complaint is I had a leak in my roof, not acceptable in a brand new home. Also had a nail thru my cable in the media box for the fios connection. A chip in my shower floor. Caulking was sloppy in the bathroom. A rose bush was missing. I feel the workers are rushed to get the work done.

We had given up on a new home due to Covid. But when Lennar in Lewes opened a new section with a lot perfect for us, we were thrilled. We were hoping to be in faster than the 8 months it took from contract signing. But 8 months was our absolute limit and Lennar met that goal. Communication during the construction phase was difficult until we realized that the construction manager Tom as the person to go to for reliable information. We valued his honesty and responsiveness. Now that we are in, we have some concerns in that we are the very first house in this development with a basement. We had some issues during construction that were difficult to resolve but the good news is that they WERE resolved. Now we have some initial issues with a wet wall in the basement and unacceptably high humidity levels in the house, and we are hopeful that Lennar will be responsive without too much difficulty. we wish Lennar could offer just a few more options in the house. No bathroom towel bars, the absence of any utility sink and refusal to provide one as an option seems very strange. But I guess the reality is that keeping options to a minimum helps keeps the price as reasonable as it is. And it is VERY reasonable. In sum, we are thrilled with the home. My concerns lower their grade from an A to a B+ We certainly recommend them ... More

This is our 3rd new home in the last 30 years. We are really happy with every phase of our experience with Lennar ,our sales consultant and purchase, quality of construction and attention to detail inside and outside of the home and imagination of design packages with everything included made it easy . Quality control and care given after our home was delivered was excellent. Our team , Katie, Jamie, and Chris were excellent to work with and are an asset to Lennar.

Sung and Tom excellent to work with.

We purchase our home after 2 months of looking in Delaware. After our second visit to Walden we fell in love with one of the model and purchased it on the spot. Entire process was easy and simple. The mortgage process was even easier. All were friendly and very helpful.

The home itself is beautiful and the quality is impressive and everything we wanted. The buying and financing process was a non stop headache of poor communication and blatant deception. Supply chain issues and construction delays are very difficult to handle especially since they are not properly communicated. Waited 4 weeks for an essential steel beam to be delivered just to wait two more weeks for work to start again after delivery. Throughout that entire time the Lennar team blatantly lied about delays and timelines. We love our finished home. Would not recommend anyone building a new home in this current market at this time without knowing when they say 5-6 months they mean 8-9 months. Still waiting on several items to be completed months after moving in. ... More

Our experience with Lennar was exceptional from initial purchase to final construction. The Lennar Team at Walden Villas was a 5 STAR performance.

Our sales person and construction managers were all great and very responsive.

Bought a brand new house but received a house with a microwave that was not working and a lot of very imperfect blemishes to the craftsmanship.

There were too many defects and incomplete issues with the home when we had a 2 hour orientation. Instead of being able to pay attention to the orientation we spent the time placing blue tape and could’ve used many more hours. One the final acceptance walk a week later it was better but still needed more than the 2 hours allocated to mark. Issues. It was clear that Lennar project managers failed to provide quality control of their vendors and also failed to inspect and make punch lists before we inspected the home expecting Us to do that. We provided 3 weeks full access to the home for Lennar to fix their issues after closing, but instead of project managers going through the home and doing quality control they only attempted areas that they documented as being punch list yet there were many more issues that were discussed but failed to document. Many issues were completed but there is still work after 7 weeks that are not complete. Blue tape on issue was removed and not repaired. Shabby repair of other items. Work ignored after multiple discussions with representatives. We are struggling with regard to how major items in the home work due to failure to provide the correct amount of time for orientation. We are now being advised to submit punch list items with the warranty process. This is punch list not warranty! In hind sight we should not have closed on the home until Lennar had completed punch list, which would have provide the leverage needed for Lennar to complete the home in a quality manner. ... More

I was blown away by the attention to detail especially in the final walk thorugh.. Joshua didn't skip a beat and made sure I knew everything about the home, what to expect over the coming months and didn't leave until I had every question answered. Very happy with the experience.

We love the floor plan of the Jefferson model and it fits our needs (and our furniture) perfectly. We also appreciate all of the "upgraded" features of the home.

We are vary pleased with everything to date.

We had a wonderful experience!

The buying process went smoothly. The sales representative kept us informed throughout the entire process.

The home is of good quality, however I think the 10 month punch-list will be long (protruding nails, settlement cracks, etc.). The home was delayed by 3 months, with no real explanation as to why. Other homes signed after ours were completed first, very aggravating. The laminate flooring is very poor quality and is easy to scratch. Overall we do love our house, but wish we had better quality in some of the workmanship and materials.

very responsive to any questions we had during the construction

Too bad you folks are so busy trying to close sales, because it does take away from buyer attention & needs. It must be nice to pre -sell your entire inventory. It shows that You are building homes of good value!