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Lennar Reviews in Sussex, DE

What Sussex Homeowners Have to Say About Lennar.

Read all 177 verified reviews from homeowners that built a new home with Lennar in the Sussex area. Sussex homeowners have rated Lennar an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.3 out of 5 stars in Sussex Area

177 Reviews in Sussex Area

Ratings by Category

Overall 4.3

Quality 4

Trustworthiness 4.3

Responsiveness 4.1

Lennar in Sussex Area

View Homes

Customer Reviews

Home included many extras not expected.

  • Michael M.
  • Verified HomeBuyer
  • September 21, 2021
  • Harbeson, DE

Lennar made the buying experience exceptionally easy. We got our mortgage and insurance through Lennar which made everything go very smoothly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Will never buy from them again for the infinite problems in every

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2021
  • Lewes, DE

Will never buy from them again for the infinite problems in every house they built in the neighborhood. Poor construction quality. Poor responsiveness. They don’t take responsibility and divert it up and down the chain.

Lennar responded:
Hi, thank you for taking time to leave a review. We are sorry to hear about the issues and frustrations you have expressed regarding the construction of your new home and subsequent responsiveness from the local team. If there are any outstanding items that need to be addressed, please reach out to us at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The professional and attention to detail,

  • Sarah D.
  • Verified HomeBuyer
  • September 10, 2021
  • Frankford, DE

I was very impressed with the responsiveness from the initial purchase of the home thru the financing. Also impressed with the time spent with the walk/thru of the home prior to settlement, I would definitely recommend Lennar builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They are a good home builders

  • John G.
  • Verified HomeBuyer
  • September 07, 2021
  • Lewes, DE

They are a good home builders

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great value for price

  • Donald W.
  • Verified HomeBuyer
  • August 31, 2021
  • Millsboro, DE

Easy buying experience Delivered what was promised Responsive when needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The sales person was available for questions and thru the process

  • Richard C.
  • Verified HomeBuyer
  • August 10, 2021
  • Millsboro, DE

The sales person was available for questions and thru the process responsive. The project Mgr /construction Mgr. was very helpful and informative. And did the best job of keeping us informed The customer care rep does the best he can to resolve issues timely. The initial mortgage person was responsive and followed up , the person who was handling the final push was not very good, she continued to ask for info provided and right up to two days before closing

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

We love our home. From sale to ultimate purchase and close was seamless.

  • Jason S.
  • Verified HomeBuyer
  • August 03, 2021
  • Millsboro, DE

Overall the building experience and end result was as expected. I am a little disappointed with the landscaping, specific to sod. It is unsatisfactory. Four months later and the property behind our lot has not been beautified. The construction fencing is still up and the area has not been cleared. It is unsightly and we are unable to fully enjoy our views. We have addressed this and nothing has been done.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

I choose Lennar after comparing there model homes to other builders. There materialand workmanship just seemed so much better

  • Roderick K.
  • Verified HomeBuyer
  • August 03, 2021
  • Millsboro, DE

I researched google for complaints and resolutions before I chose a builder. And Lennar was easily the best choice. When I had very minor issues. The Lennar team took care of them extremely quickly. There customer service is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The updates throughout the process and explanations along the way

  • John T.
  • Verified HomeBuyer
  • August 03, 2021
  • Millsboro, DE

The experience (even during COVID when we were dealing with the builders/contractor from 6 hours away) was relatively seamless. Any issues were dealt with immediately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

NEVER AGAIN

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2021
  • Harbeson, DE

5 month old hone with at least 10 unanswered tickets in queue. Water seeping through guest bath floor, havent heard from anyone. Closing was moved at last minute and blue tape items never fixed. Have not heard from anyone!! Never again..

Lennar responded:
Hi, thank you for sharing your experience with us. We would like to apologize for the incomplete work and lack of communication you have experienced with work in your home. If you would like us to follow-up on any incomplete items, please send us an email at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Everyone who is employed by Lennar has been exceptional.

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Harbeson, DE

Everyone who is employed by Lennar has been exceptional. The plumbing, drywall, & electrical subcontractors work has been shoddy and substandard.

Total Score 3


Quality 1

Trustworthiness 5

Responsiveness 5

nice options included

  • William H.
  • Verified HomeBuyer
  • June 29, 2021
  • Lewes, DE

good house for the money....wish they used something other than flat paint on interior walls

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - The buying process went well and I love the home but construction

  • Thomas S.
  • Verified HomeBuyer
  • June 24, 2021
  • Harbeson, DE

The buying process went well and I love the home but construction discrepancies to be repaired after move in are still outstanding 4 months later

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar - Great experience, just might do it again!

  • Peter B.
  • Verified HomeBuyer
  • June 17, 2021
  • Lewes, DE

Great experience, just might do it again!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Love our new Lennar home!

  • Patrick W.
  • Verified HomeBuyer
  • June 07, 2021
  • Millsboro, DE

Love our new Lennar home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be careful before selecting

  • Anonymous
  • Verified HomeBuyer
  • May 18, 2021
  • Millsboro, DE

The way the house is built, you’d think you were getting a $150k home but it costs you $300k+. Unfortunately the people doing the work do not care about their quality of work and unfortunately the Managers who are supposed to oversee the work are either not here or don’t have the experience to understand what’s wrong. We didn’t know the questions to ask but now that we know, we wouldn’t build with this builder again.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 4

Lennar - Overall good sales person Courtney was fantastic very helpful

  • Daniel H.
  • Verified HomeBuyer
  • April 07, 2021
  • Harbeson, DE

Overall good sales person Courtney was fantastic very helpful and very courteous. Construction manager Matt high integrity also service manager Gary is top notch They are addressing issues timely. Great team. I think the company would do better with some more help tea,s seem stretched when it comes to the construction aspect. Love the house design and neighborhood and good value for the money

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar - Finished on time.

  • James C.
  • Verified HomeBuyer
  • April 07, 2021
  • Lewes, DE

Finished on time. Great quality. Good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything is Included!!!

  • Michael W.
  • Verified HomeBuyer
  • March 31, 2021
  • Millsboro, DE

The buying experience is so easy with Lennar. They made my decision to purchase a second home in Delaware a breeze. I would definitely recommend Lennar Homes for any home purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Love our home in an attractive community with a great golf course

  • Brian K.
  • Verified HomeBuyer
  • November 19, 2020
  • Millsboro, DE

Love our home in an attractive community with a great golf course

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Townhouse came out beautiful.

  • Robert L.
  • Verified HomeBuyer
  • October 08, 2020
  • Millsboro, DE

Townhouse came out beautiful. Very happy with the construction.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Exceeds expectations

  • Daniel T.
  • Verified HomeBuyer
  • April 22, 2020
  • Lewes, DE

Suzie from the moment we met her was professional and informative. She was a big part of the buying decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great customer service.

  • Kathleen D.
  • Verified HomeBuyer
  • March 28, 2020
  • Lewes, DE

Great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy over all

  • Kenneth L.
  • Verified HomeBuyer
  • March 25, 2020
  • Millsboro, DE

I have been here for 4 months So far very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar is a top-notch builder of high quality and affordable housing.

  • Stephen G.
  • Verified HomeBuyer
  • March 18, 2020
  • Millsboro, DE

Lennar is superior to other builders in our area in their high quality offered with options built-in, without "nickle-and-diming" on various "extras". So much is included, and only a few upgrade options are above & beyond the base package. Their Sales staff is very professional, honest and helpful and not at all "pushy". Customer Service personnel are excellent in their diligent and proactive follow-up. The house and all the service follow-up was always on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5