Lennar Reviews in Wilmington Newark, DE

Problems from day 2. Leaky ceiling in the kitchen, floors throughout are weak, problem with heating unit, and cannot use washing machine ( broke for 30 days now).

Issues with home took many attempts to get a response. Also, sod was laid the day prior to settlement and several spots are dead and missing from day one. Trash was not picked up for six weeks. Our sales rep Stephany is great and has helped tremendously in addressing the issues. Jessica however seems to be overwhelmed.

Not the most transparent process, advertise competitive rate, yet with acceptable credit score plus incentive dollars, rate advertised was NOT secured.

Easy Transaction in purchasing my home.

Very happy with our new home.

I was told in order to purchase a Truman townhome, I was required to go thru New Castle Co Workforce housing. It was a huge pain. The cost of my home increased from $400k to $412k and I wasn’t informed of the increase. 30 Days from agreement to paperwork, it jumped. The defense was that the prices were set by the county. Now I see that the Truman next to me is selling for $349k. That is a huge fall. How can I not feel ripped off. I settled Dec22nd. Less then 60 days the price dropped that much. Sales office says whatever, to get a sale. I am telling others to avoid Lennar.

The process of buying our Lennar home took almost all of the enjoyment out of getting a new build. It involved stress and insanity almost as soon as we signed on the line. Be prepared to stand your ground and advocate for yourself. And I'll also say that who you're dealing with affects the stress and insanity levels. For example, our original sales person was responsive and generally great to deal with. As soon as we moved onto the next stages, not so much. First up, we were selling another home. During the Lennar purchase process, we asked for a timeline. We were told that the date we were given was a conservative estimate and would likely get the house sooner. We drove by regularly to check on progress and things were movin' and groovin'. So imagine our surprise when we called to check on when we might want to set the closing date for our existing home sale and found out there was a three-week delay! Now, we've built before, so understand that these things happen. It was less that it happened and more the fact that no one thought to communicate this to us at all. We found out by accident, and it caused major issues with selling our existing house because what homebuyer wants to be in limbo with a closing date? It was terribly bad form. The whole thing left a bad taste. We did work with some higher-level folks to resolve this, and they ended up getting the date moved up a week, so that was good. They were helpful and responsive. But the point is that I shouldn't have had to go and Google the regional director to get help. Then came the inspection. We didn't have to do one, but it's good sense regardless. We coordinated with Lennar, following all instructions on timing and such. We got the report back and MAJOR SYSTEMS in the home weren't operational and couldn't be inspected. Furious didn't begin to describe the reaction to this lovely news. Back to calling the uppity ups to solve that one. Again, they were great, and reimbursed half of the inspector cost. But still, a whole bunch of swirl for no reason. After that, we had our pre-move-in walk through. We went through the things that the inspector WAS able to look at, the rep said they'd be addressed, and of course found other things. Scratches in the floor, holes in walls, etc. Nothing that would raise alarms. They said they'd all be fixed. Okay, because you've demonstrated such great trustworthiness. So then we come back right before close to do the final walk through. I'll leave you one guess to whether the items were addressed. if your answer was "no" you win a prize. Prompting another near melt down because things were again not done as promised. Two months later, we're in the home and we're STILL getting things addressed. I can't even. Then closing. Oh my goodness, closing. What a nightmare. First, we were told to report to a model home 30 minutes away, along with the notary who was told the same, at 10 a.m. At 10:30, no one had arrived to let us in the model home. We called every number we could find. We got in about 10:45. The actual signing of all the things took 20-25 minutes. THEN come to find out that Lennar said they had the wrong address for the realtor, despite the realtor showing them that the paperwork that was sent over was correct. (A them problem, not an us problem.) Conveniently, this was after having received the down payment check. What a realtor's address has to do with giving us our keys, I'll never know. We waited, and waited, and waited, and waited. TWO HOURS LATER I was (I'll admit) literally throwing a tantrum. I wanted to walk away from the whole deal but our realtor said Lennar could sue us despite the fact that the incompetence and audacity was through the roof. Fine. Admittedly, we needed a home so it was a moment of frustration, but totally on them. Glad I missed a whole morning of work for that. (Not.) The whole thing was a colossal cluster. Don't get me started about how we've been paying HOA dues for two months now and still don't have access to the clubhouse. Our neighbors have also told us some interesting Lennar stories about their process as well. I guess we'll all meet at the bar for stiff drinks and vent about it. (insert eyeroll here.) I suppose the silver lining is that we really do love the home now that we're in. Minus the fixes that still need fixing. The floorplan is just what we needed, the open floorplan is nice, etc. The destination is fine, the journey was an exercise in mental health and restraint. ... More

We have a great experience with Lenar. We love the home and the quality of the materials used. It has also been a pleasant experience with the staff. We have no regrets on choosing this builder.

I’m a first time home buyer, but in my opinion this home is not complete. It’s missing medicine cabinets, towel racks, and the garage and attic trims are unfinished (holes/gaps). The small bathroom should be tiled or at least painted with latex paint. The hot water in the shower is immediate, however the water from the sinks takes at least 1.5 minutes to heat up, which is a costly waste! Heated air from the furnace isn’t distributed evenly throughout the house. The sunroom is very hot followed by the master bedroom and little to no heat in the bathrooms! There should be permanent labels on the water and gas supply/shutoff valves! ... More

We had a great experience, as the home settled we noticed a lot of things but overall we are happy

Still emptying buckets from our leaking ceiling every single morning 5 weeks in

The sale staff and grounds men are great and very professional. I would of love the overhead desk, but I'll reach out to Lennar builders to install the deck after market. Overall, my wife and I love our space. Please fix the drainage outside. When it rain, the street gets flooded very fast.

We moved in 3 weeks ago and the air doesn't circulate on the second floor. The HVAC company spent hours here with no resolution. Our neighbors are experiencing the same issue. This has soured our entire experience.

I suggest before you buy a Lennar home, do your research. Unfortunately, I did not and now I’m paying the price.

Overall we love the home and community but the major issue is the fact that they just will not finish the house. It’s been 2 months since settlement and we’ve had multiple appointments no showed by the builder to fix issues that should have been done prior to settlement after promised that things would be resolved. Honestly our next step will be a lawyer. It’s unfortunate because most could have been done quickly…. Would not recommend the builder to anyone.

From start to finish, other than me having to learn to Docusign process went very smoothly. All those representing Lennar were very kind and compassionate even when I had my many questions. Looking to spending time in my new forever home. My sincere thanks to All!!

The customer care team communication is very well so that I get response quickly. They took cared for the repair I needed fast and responsibly. I was expecting to clean the whole house before moving in but it was cleaned very well, no dust on molding, bathroom, shower tub, kitchen , bedroom, floors, etc. The house was truly ready to move in! I see that everyone at Lenner is working very hard to make us happy living in home built by them.

Outstanding and excellent work

House itself is wonderful! Buying experience 0/10. Lennar agent was a no show no call at closing. Told me that I had no HOA fees for 2 years. Upon reading the disclosures, I found that this misleading information was due to to me prepaying for them. Closing was delayed which cost me $1200 to extend my lock rate and associated housing fees as the closing was delayed a whole month.

Beautiful homes here. I feel like am on vacation! Looking forward to meeting new neighbors and the opening of the club house!

We love the layout of the house and the location as we are close to family now. It is a 55+ community however the amenities have not been built yet. Lots of lighting. Bright. No security system or irrigation system. Interior finish was average. The employees were very helpful.

I’m very unhappy to have bought this home in a new community. I moved in on 11/27/2024. - I still today, 1/16/2025, don’t have cable/internet service- for the longest time Xfinity said my address is not on the map, then they didn’t have a permit, then they did, and still waiting on the email to continue; -The Master Bathroom toilet keeps getting stopped up but no other ones in the house. While the toilet is stopped up, I can’t run the faucet for more than 5-10 seconds, nor take a shower, as the water in toilet makes a bubbling sound. If I ran the faucet long or took a shower, the toilet will overflow all over the floor; - In the kitchen and Master Bathroom, the grout is terrible; - Even though the shower doors are closed while taking a shower, water still comes out of the doors and onto the floor a little. - The driveway is too narrow and there’s not a lot of space to get myself and things in and out of the car unless you step on the grass. My driveway is not straight but a slight L-shape and it’s hard to place the car correctly and also backing out. Sometimes, the car goes off the sides as I’m backing out, and on the rocks; - The windows were hard to open all over the house, and I don’t feel they are double-pane as I can feel the air from outside coming in and it’s very cold air in Winter; - The smell of manure is around the area as I’m assuming it’s used to grow the grass- so when I go outside, it’s not a good feeling to smell the air; - The tap water smells like heavy chemical- like chlorine; - The house is not designed right, in that, the water line is in the storage room upstairs, so if someone wants to put in a Water Treatment System it has to go all the way upstairs, and heavy salt bags need to be brought upstairs all the time; - The painting was badly done in the house, and Lennar makes the buyer go around with a worker and put blue tape on all the bad spots. The painting by workers had lots of paint drips, and dents and scratches on walls and frames; - It’s way too hot in the upstairs loft area and very hot in the storage room. No one would be able to sleep comfortably in the guestroom without a window open- and therefore, cold air drifting on the person sleeping. I had the plumbing company “balance” the air / vents in house and they said ALL the vents were closed in the downstairs area. The livingroom, dining room and kitchen is cold, while again it’s hot upstairs, and Master Bedroom has a moderate level of heat; - The back area of house- the concrete area is so small you could hardly fit a nice bigger table and chairs; - A window rattles when wind blows harder and the worker couldn’t find the problem, but I’m still left with the sound; - I don’t like that Lennar worker told me that I have to buy all the filters in storage room furnace area, and change the filters every month due to workers outside creating all the dust and stuff in air, and the filter will be dirty all the time. I don’t feel that I should pay for those expensive filters ever!; - The cabinets in kitchen had so many nicks and dents in them, and the left over look on the surface of the cabinets from cleaning swirls of the cleaning fluid; - There’s not a lot of room in laundry room between the machines and wall for moving around and placing laundry basket in front of the machines; - The flame in the fireplace is not wider and taller - and therefore making it look like a smaller flame in the fireplace- which not a very cozy look; VERY UNHAPPY WITH MY LENNAR BUILDING HOME, and my neighbors are saying they are having a lot of the same problems as myself. ... More

I strongly advise against purchasing from this builder. The quality of construction is subpar, and they cut corners wherever possible. They use the cheapest materials, and additional bedrooms are not even equipped with proper lighting or electrical access for light. Basic necessities like a toilet paper holder are also not provided. Water leaks, particularly in the showers, are a persistent issue. Their portal for scheduling virtual appointments is unreliable, and they frequently close tickets automatically, claiming "no response from the user," even when that's not the case. The lack of accountability and poor customer service make the situation even more frustrating. Overall, there are just too many problems to list, from construction flaws to maintenance issues. Save yourself the headache and avoid this builder at all costs. ... More

All staff wonderful from beginning to closing

Dan (construction manager) is great.