
Lennar Reviews in Wilmington Newark, DE
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What Wilmington Newark Homeowners Have to Say About Lennar.
Read all 28 verified reviews from homeowners that built a new home with Lennar in the Wilmington Newark area. Wilmington Newark homeowners have rated Lennar an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Wilmington-Newark Area
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Customer Reviews
Disappointing Quality and Service
- Anonymous
- Verified HomeBuyer
- December 26, 2024
- Middletown, DE
I strongly advise against purchasing from this builder. The quality of construction is subpar, and they cut corners wherever possible. They use the cheapest materials, and additional bedrooms are not even equipped with proper lighting or electrical access for light. Basic necessities like a toilet paper holder are also not provided. Water leaks, particularly in the showers, are a persistent issue. Their portal for scheduling virtual appointments is unreliable, and they frequently close tickets automatically, claiming "no response from the user," even when that's not the case. The lack of ...
Lennar responded:
Thank you for sharing your feedback with us. We sincerely apologize for any issues you may have experienced during your homebuying journey and with your new home. We are actively working to improve the experience moving ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst Quality Build, Worst and very bad Sales Team
- Anonymous
- Verified HomeBuyer
- September 14, 2024
- Middletown, DE
A house is a really Big Investment, In this inflated house people are pushing themselves to pay inflated price houses. After Paying High Price, Buyers believe that they will get good quality service and house would worth the money but thats not happening with Copperleaf Lennar. Following are the reasons and examples that proves it - 1) starting with Sales Team, The house price is not fixed and they keep changing the prices and offer different prices to every buyer. Being an really good brand as Lennar, their standards are not maintained very well. For houses they define the prices every ...
Lennar responded:
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you have experienced with your purchase at Copperleaf Lennar. We are committed to improving our services and your feedback helps us review our processes to ensure a better experience for all our customers. We hope that moving forward we can offer you a better experience as a Homeowner. If you have any outstanding warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Horrible experience would never buy another Lennar home poor
- Anonymous
- Verified HomeBuyer
- June 23, 2021
- Bear, DE
Horrible experience would never buy another Lennar home poor quality. Customer service is the worst. Employees change every few months. Speaks a lot about the company and management.
Lennar responded:
Hi, thank you for your review. We are sorry to hear about your disappointment and overall experience with your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding issues and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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