Lennar Reviews in Broward County Ft. Lauderdale, FL
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What Broward County Ft. Lauderdale Homeowners Have to Say About Lennar.
Read all 36 verified reviews from homeowners that built a new home with Lennar in the Broward County Ft. Lauderdale area. Broward County Ft. Lauderdale homeowners have rated Lennar an average 2.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 2.9 out of 5 stars in Broward County-Ft. Lauderdale Area
36 Reviews in Broward County-Ft. Lauderdale Area
Lennar in Broward County-Ft. Lauderdale Area
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Customer Reviews
Lennar - Terrible postsale cuatomer services.
- Diego C.
- Verified HomeBuyer
- December 08, 2020
- Parkland, FL
Terrible postsale cuatomer services. Still have a lot of issues in the house and no one to turn to
Lennar responded:
Hi Diego, thank you for your review. We would like to apologize for the issues you have mentioned regarding follow-up customer service. If you could send us a message at corporatecustomercare@lennar.com with any additional details you could provide, we will follow-up with the appropriate team for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
They can do better!
- Anonymous
- Verified HomeBuyer
- September 30, 2020
- Parkland, FL
I absolutely love Lennar. They make beautiful homes. However, Cascata is rushed and the construction shows. The guarded gate we supposedly pay association for is a joke- they allow anyone in at anytime without a call and the poor Lennar employees are overworked and understaffed. It’s taking them a while to get to me. I don’t mine since my issues don’t seem to be as pressing however, after spending way more that half a million on a house, I would hope for better service and craftsmanship.
Lennar responded:
Thank you for taking time to leave a review. We are sorry to hear about the disappointment you have experienced. Please send us a note at corporatecustomercare@lennar.com with your contact information and any additional information you would like to provide, so we can follow up on your behalf. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 2
Value 1
Responsiveness 2
Third Rate home buying experience e in Parkland, FL from Lennar
- Daniel B.
- Verified HomeBuyer
- March 17, 2020
- Parkland, FL
Quality of house and whole experience leaves a sour taste. I would suggest that anyone thinking about buying through Lennar, reconsider and look at reviews, as well as look very closely at details. Definitely not a builder that takes pride and address issues in a timely manner, if at all.
Lennar responded:
Hi Daniel, thank you for sharing your feedback. We are sorry to hear about the experience you've had. Please email us at corporatecustomercare@lennar.com with any details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
workmanship and materials are the worst
- Eric P.
- Verified HomeBuyer
- July 09, 2019
- Margate, FL
Everyone has been helpful however the grout in EVERY room is crumbling away and needs to be redone with a better product which is not covered on the warranty. My counter top is sagging and falling apart, I'm afraid to put anything on it. Like I said, everyone I dealt with to buy the house was great, but everything they used to build the house with is cheap and makes me feel like I over paid!
Lennar responded:
Hi Eric, thank you for sharing your comments. Although we are sorry to hear about the items you listed, we are happy to hear that everyone has been helpful. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Untrustworthy sales representatives and managers
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Fort Lauderdale, FL
As investors, we have bought real estate for a long time. Dealing with Lennar was a complete nightmare. The sales representative was always confused about the facts and would provide misinformation. Unfortunately, due to her incorrect information, we made many choices that we would not have made otherwise. The construction crew/managers were great. However, the administrators refused to be held accountable for the NUMEROUS mistakes that were made that lead to a delayed closing 4 times. As an investor, I lost renters and income. The company is not what it used to be. Unfortunately, we now try ...
Lennar responded:
Thank you for taking the time to share your experience and feedback with us. I'm sorry to hear about the difficulty you experienced in your sales process. Please send us your experience, contact information and home address to corporatecustomercare@lennar.com. I will have our Director of Sales review the situation for you and address it with the team.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Worst home buying experience ever
- Sharon F.
- Verified HomeBuyer
- February 26, 2020
- Fort Lauderdale, FL
I had problems from start to finish. Wrong information provided more than once during sales process. During the closing I walked who told me the closing was today. During walkthroughs before closing the repairs printed out more than half of them were not fixed. I did them myself. The construction was of poor quality and messy. I found cut wires that I had to repair. The paint overspray I took care of. Due to Lennars late delivery it looks like everything was rushed in order for them to make up the time. This is my first and last Lennar home.
Lennar responded:
Hi Sharon, thank you for taking the time to share your experience with us. I'm sorry for any inconvenience you experienced after moving into your home. It's important to us that you are satisfied with your experience and new home, so please send us an email to corporatecustomercare@lennar.com with your address and contact information.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Lennar - This has been a nightmare, leak in the ceiling (still kit fixed)
- Matthew L.
- Verified HomeBuyer
- November 17, 2020
- Parkland, FL
This has been a nightmare, leak in the ceiling (still kit fixed) not wired for cable/WiFi, mold in the attic, total lack of response.
Lennar responded:
Hi Matthew, we would like to thank you for the review. We apologize for the issues you expressed with ceiling leak and lack of response to service. If you could please send us a message at corporatecustomercare@lennar.com with your contact information and any outstanding issues, we will follow up on your behalf. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - worse builder
- Bernard B.
- Verified HomeBuyer
- October 06, 2020
- Parkland, FL
worse builder
Lennar responded:
Hi Bernard, thank you for the review. If there are any items you would like us to follow up on, please send us a message at corporatecustomercare@lennar.com with additional details. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worst
- Candace B.
- Verified HomeBuyer
- April 14, 2020
- Fort Lauderdale, FL
I have had a horrible experience! The worst ever. I would never recommend this company to anyone. Within 3 months of owning home I have had 2 water leaks. One was my roof on a 5 month old home! I hate this home can’t wait to get out of it.
Lennar responded:
Hi Candace, thank you for your feedback about your experience. We are sorry to hear about the issues you have experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with details of any outstanding items and we will research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible
- Sarah P.
- Verified HomeBuyer
- March 24, 2020
- Davie, FL
Still hasn’t gotten back to me with hoa information, no one returns my emails or phone calls worse place to live
Lennar responded:
I'm sorry to hear you are experiencing difficulties in getting your HOA questions answered. Please send us an email with your question, contact information and home address to corporatecustomercare@lennar.com.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Subpar
- Timothy B.
- Verified HomeBuyer
- November 24, 2019
- Margate, FL
The materials used are cheap. The craftsmanship put in to the home is cheap. There’s so many peoples and the customer service line refuses to fix them. Always finding a loophole. My first review was denied. Concrete is crumbling. Grout is crumbling. The home is 6 months old.
Lennar responded:
Hi Timothy, thank you for sharing your experience. We apologize for the issues you have faced with your home over the past 6 months. If you could please send us additional details for your home to corporatecustomercare@lennar.com, we will follow up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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