Lennar Reviews in Daytona Beach, FL

I didn’t have a good experience because the sales person Eileen was never available to answer any questions or concerns. She wasn’t very professional and that ruined my whole experience as a first time home buyer. I was even looking forward to a picture at closing but I couldn’t even get that, everything was rushed and stressful. And moving in I have many issues. The dishwasher wasn’t working, the stair way carpet is a mess, I have a cabinet broken on the inside. So overall its not a great experience for me.

Decided to purchase an investment property in Florida and settled on Oak Hammock in DeLand. Our salesperson (Madison) was great with offering us up a deal we couldn't refuse, and Lennar overall offered up a quick and (mostly) seamless 3-week cash close which we were happy about. Their closer, Kristen, was very on top of things up until the close. Closing process was quick and trouble-free and very much appreciated. As far as "issues", they were relatively minor, however, unresolved issues have taken the shine off the overall experience. The keys to the house were sent to another development by mistake. Not that big of a deal. We were told to have the locks changed and they would reimburse. I paid our property manager less than $100 to have this done, which I believe was a very good deal. Six weeks after submitting the receipt to Kristen and several follow-up emails later, I've given up, so I'll just take the loss on that. It's simply not worth my time to chase this. Similar issue with the garage door opener: Only one of the two openers worked. Again, not the biggest issue but we were told they'd replace it. Six weeks later, I've given up on that as well and purchased a universal remote for about $20. Again, it's not about the money but it's rather baffling to get nickel and dimed over less than $120, after paying them over $300k cash and, again, it's simply not worth my time to chase this. The house itself is fine- Mostly cosmetic issues from sloppy work, but that's pretty common with any builder (this was my 6th new construction purchase). One thing they failed to remedy was the sliding glass door lock not locking the door. Thankfully, our (new) renter repaired himself, so at least that didn't cost me more money. Bottom line, we're satisfied with the deal and the house itself, it's the after-close issues which move this from a 5-star experience to 3-star. Would we do business with Lennar again? Yes, if the deal is right. I'd also come to expect little nitpicky issues to arise and understand they're not going to take care of things that should be easy fixes. My main concern would be if a big issue arises. If they don't take care of the minor stuff, one has to wonder what'll happen if it's a large cost fix. I would simply have to hope the house inspector we hire (as we do for every property we buy) will catch it and we don't close until repaired. Unfortunately, I completed Lennar's internal survey before it became clear they were not going to reimburse me for the above items. I really thought it would not be a big deal to get reimbursed. So my fault on that. Next time (if there is one), I'll wait until everything is resolved to my satisfaction before completing a survey. ... More

Our sales person was jolly and happy but ill-prepared from beginning to end. Uninformed, unresponsive, fragmented answers, and less willing to help after closing. I am not surprised as she already made her commission!! Workmanship was a joke. Unsquared rooms, unleveled walls, irregular tile grouting, dings on appliances, and other minor flaws. No one cared to do a quick inspection before calling us to inspect. Zero quality control. Post-sale repairs are also another joke. We are still getting through some of these corrections and hope to close them soon. To escalate issues is IMPOSSIBLE! No one gives any manager or supervisor's name or contact. After much wrestling, we got the Regional manager contact and info. He was friendly but seemed overloaded with cases and could not give us 100% attention. He said - call me if any issues. We called and he directed us to a wrong site to enter the defects for correction. These people need to be trained on the ABC's of customer service. What to say. What websites to enter information. Who to call. The basics!! So, after we moved in this week, we found more minor defects - but thank God, nothing structural. At Lennar, no one, I repeat, no one takes pride in delivering excellence. The LEGENDARY SERVICE preached at all levels is non-existent. I wish the CEO would know, so he could have a rude awakening of the magnitude of the problem and do a 360 degree shift. ... More

Although Lennar is not a bad builder and i love the home the home buying process was poor. There were five different people I was to communicate with and it was confusing the purpose of each persons job. When I explained this they were not helpful and did not improve the process. Just said “you can call any of us.” But the truth was each person had a different job. Very confusing and frustrating. Once home was moved into and warranty issues were submitted many times the things I put in for couldn’t be fixed. Frustrating as a homeowner. Things that could have been told up front to avoid confusion and frustration and proper expectations would have been appropriate. ... More

A lot of issues with doors, dead grasses, and sale lady never answer or reply email.

House is built cheap-I had to epoxy garage floor because lennar won’t fix it-that cost ME $2500-and the air conditioner-heater is not proper size for this size house-it’s not big enough- and that was documented by house inspector!floor tiles have lots of chips etc.etc

Samantha with Lennar mortgage was rude. I hated my home buying experience with Lennar. You guys were available on Easter Sunday, a holiday to coerce me into purchasing this home. Then when the deal went through, you could not hear or find them. Calls went unanswered. I remember moving day, my Keys won’t work for the door. I called everyone I could’ve think on for help. They did not offer no help. I had to pay a locksmith and did NOT receive my full compensation. I’m very disappointed in them. I had to get 4 new tires because the nails from the builders next to my house got in my tires. No worries I won’t ask Lennar to compensate me for that. I’m not at all happy with my home buying experience from Lennar and won’t recommend them to anyone. Go somewhere else if you have to. My mailbox keys were sitting in the office all the time while I waiting for the post office to reach out to me. They never called and told me anything. Lennar want you to hurry up and purchase and then when the deal is done, they scatter like roaches when the light comes on . FACTS!!! ... More

One month into ownership and this couldnt be going worse. Every other day there is something new that is going wrong. The grading on the yard is absolutely horrible and everyone is pointing the finger at something else. This is AWFUL and I am beyond disgusted with the way Lennar is handling this. I have standing water in my yard constantly, it smells awful and I cannot mow my grass.

Poor design. How can you build a house facing the water with the minimal view

We did the walk through and issues that were noticed were marked with blue tape , when we closed on the house all those tags were gone , Great , but when we took a closer look we noticed the only thing that had been done was the tags were removed, the ceiling in our garage started to leak almost immediately after we closed on the house , I was the construction business in New York so I have some experience, I got one of my ladders to have a look at the damage and noticed that the leak was there long before we closed the sale, individuals had attempted to fix it but it was like a bandaid , they knew that there was a leak but all that was wanted was to close the sale and warranty would come back out and fix it, after 3 attempts, Our house was the last property in the neighborhood and all trades had left so no one was in charge and we were left to deal with the repairs, ... More

As a fristime homebuyer, the sale associate, the lender and Lennar overall made the experiences tedious and difficult. The lack of communication, attention, and assistance during the process were unbelievable.

The communication with Lenar and especially with the saleswoman was terribly bad, no one gave us an answer to our questions, the communication was a disaster, in addition to the delivery many novelties and low quality products.

Very poor quality. They show you a model home, then drop the bomb on you, it don't come with this and that, bait and switch. Put cabinets in with NO knobs to open them with. Much much more.

The only good experience about this entire process was Jean and Kim. The lender was a terrible experience. The builder started out nice but after the close didn’t really care anymore. Still waiting on promised items. With me buying the flagship house first one on the corner at the entrance of the neighborhood you would think I would be the last client you would want to treat bad. Your reputation is on the line and word of mouth is everything.

my experiance with lennar was a nightmare i was minipulated and when i brought it to the attention to management at lennar morgage they simple said sorry.

Beware of everything they tell you and be careful what you sign. When you ask for repairs to be made you or told that it us not covered or they sent unqualified repair people that have made the problem worse