Lennar Reviews in Fort Myers, FL

I'm completely satisfied with everything.

She went over and beyond to make sure we had a transparent relationship and did everything in her power to help us get our forever home! Lilly needs a raise because she didn't stop supporting and encouraging us during this long process. Even when we felt like we weren't going to keep going, she gave us perspective, words of encouragement and helped us see the light at the end of the dark tunnel

Great home ownership experience from the sales office, Roy *****, to the Managers at the Center, TJ and Nikki, to the building site supervisors, Carlos and Carlos. My thanks. The little building concerns are being handled expeditiously and with care and smiling faces.

Sales did their job, superintendent underdelivered. All the promises of things being fixed, gleaming floors, as stated by sales, all the blue tape was just removed, but the issues weren't taken care of. Had we had been given our second walk-through as promised, we would not have closed the home. Of course you don't see this till after you're closed and they give your keys. Brought it to the attention of the superintendent still promise to take care of things, never to be seen or heard from him again regarding the issues therefore, as normal up to the homeowner to take care of it, knowing what an inconvenience it will be to try to warranty claim it. Very disappointing. We literally had to remove the for sale, sign, and signage off of the home ourselves and pick up construction debris out of the yard. ... More

The purchasing experience wasn't bad. The purchasing agents were easy to work with. Same with responsiveness to issues after the purchase is made. There is a quick response from the time you add your issue to the portal. Which I appreciate. The part I don't appreciate is how I received the home. It was very dirty in certain areas. All window sills on the inside of the home were covered in drywall dust. My refrigerator was covered in dust on the top. Our garage was filthy. So much dust, sand and chalky soot. The Home should not have been handed over in such a manner. Especially when you're spending hundreds of thousands of dollars on Home, you should receive it very clean. We had to spend a lot of money in cleaning services. Additionally, I didn't know any better, but it's bare minimum build. Meaning no extras. No toilet paper holders, no towel rods or hooks, just bare walls. That was unexpected. ... More

I would never use Lennar again and would not recommend

My home-buying experience with Lennar was seamless from start to finish. The entire Lennar team was professional, knowledgeable, and always willing to answer my questions throughout the process. They made sure everything was handled correctly and kept me informed every step of the way. I truly appreciate their outstanding customer service and would highly recommend Lennar to anyone looking to purchase a new home.

The people who helped us with this house were amazing! Especially Nancy our sales person!

Good brand new

Great small, quiet neighborhood, good value for location.

After closing, very poor response, Utilities and new connections not explained very well, sales lady was great but rest everything was just a business.

Was excellent from beginning to end.

I had great experience was great!!

Was lied to by the realtor and others with :Lennar. Yard was filled with litter. Paint splatter in several rooms, on the patio bricks and driveway. Steel strap left stuck in front yard. Poor workmanship, poor follow-up.

Everybody was a huge help in making this process understandable and easy as possible to follow. From Sales to the Loan Officer to the Super. All my questions were answered with great patience. They were always available for me when I needed help and were extremely professional and nice. I appreciate everybody that was involved in making my 1st home buying experience amazing!

Bang for the buck it’s a great deal!

My experience with Lennar has been horrible. The workmanship is below average. The sales rep it’s nice until you cut the house on your contract after that you never hear from him.

My wife and I came to the house to check on the progress just after the QA walkthrough. There was blue tape all over the outside of the house. We assumed this was the findings, and thought that by the walkthrough time it would be handled. Then the walkthrough day came. Everything we saw with blue tape on the outside of the house was not addressed, and we needed more tape to address it. Then we get inside the house, and the cleaning inside was not good, paint overspray, and drops on places it shouldn't be, a door was broken, and the garage floor was terrible (all kinds of gouges in the floor). Our person who walked us through told us that "no" we can't do that or "I will see if that can be addressed". REALLY! When the report came out of what was to be fixed, it did not include everything we spoke of. So, I uploaded photos and descriptions of what was not corrected or addressed, about 40 items, all of which should have been taken care of during the QA walkthrough. When we came back to check the progress, they changed the lock so we could not get into the house. I had to tell them that I was not signing anymore paperwork or sending any more money until the list I sent was fixed. Long story short, anyone buying a house needs to have a thorough walk through completed before signing papers, as after they are signed, they don't fix some of the list, or miss many items reported. ... More

My representative, Kyle was wonderful. If I didn't have him to help, support and guide me I don't think I would have stayed and bought a house from Lennar.

The quality of the materials and workmanship is excellent. The sales rep was very prompt in answering any questions I had both before and after the sale.

Bryan was fabulous! Went above and beyond to make my buying experience stress free. Can’t say enough to show how appreciated he was by me.

We are familiar with the Estero Fl area and really liked the community. We are from out of state, about 1200 miles away and still working. Uploading all info online for a mortgage was a hassle and unnerving with the amount of fraud happening. Too many different people involved in the process through out Lennar, maybe one person coordinating-client facing and they hand off what’s needed to the different departments within Lennar. . The closing walk through date was given to us by one person, changed by another. Our closing date was changed, airline tickets had to be cancelled and replaced. Lennar Mortgage sent the first payment statement with a different dollar amount than the closing documents. - I had to call and get that corrected. Loan sold to another company after first payment and they have another payment amount. I called about that, both companies and no one can seem to figure that out to get back to match the closing statement payments. Then we received a letter from the county saying the person that sold us our property did not own the property. Lee County is not able to put the property in our name. I need to reach out to the title company or an attorney. But I reach out to the Lennar realtor and he says they knew about it and are working on getting it fixed. This is all after the first payment has been made, what did we pay title insurance for? (And we paid for both sides of title insurance about $6k) I did call Jason at Lennar Title in Lakewood Ranch Fl. He never called me back, it’s been over 2 weeks. Realtor at Verdana said it’s under control, he knew it was a section of the villas but didn’t know who was affected. Really?!? Oh and did I mention no one had our keys at closing? The Verdana Village realtor - said my manager lost them and was getting more made. I called to see if they were available before we went back up north and was told, good news they found the keys but I don’t have them. I told Brad I thought the keys should be overnighted to us and he said he didn’t have access to that. Wasn’t there someone here that I could trust to pick the keys up or could he put the keys in our villa? Or he could just hold the keys until we came back down. At this point I’m just mad. I do like my home, tile has some left over marks I’m going to need to scrub on my hands and knees to get up around baseboards. Windows have left over construction mess on them. Looking forward to enjoying the home if I can get through the other frustrating situations. ... More

I am thrilled to share my recent experience of buying a new house from LENNAR, which was truly positive and exciting. From the moment I first stepped inside the home, I felt an immediate sense of comfort and belonging. The natural light, spacious rooms, and peaceful surroundings created an atmosphere I had always dreamed of. The process, though initially daunting, turned out to be smoother than expected thanks to the helpful team at LENNAR, especially my New Home Consultant, Roy. He is simply amazing and I now consider him a new friend! Every step, from viewing the house to finalizing the purchase, was marked with kindness and professionalism. Moving into my new home has been a dream come true, and each day I discover new reasons to love it even more. It has given me a sense of pride, stability, and joy that I will cherish for years to come. Thank you LENNAR for making my dream come through! ... More

I think that there are a lot of little things that could be done to make the experience better for the customer without adding cost.

Overall they still provide good value for the price. Our cable company discovered our house has not been wired with coaxial cable at all yet there are Ethernet data ports in the master and LR. Turns out those were never hooked up either and we were directed to put in a ticket. There are always miscellaneous chips and knicks and such so that’s all to be expected. The coaxial issue is major since the cable company had to drill right through our house to wire it and then run cable along a closet baseboard to the AV panel. Absurd.