Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 408 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
New Home Consultant
- Mary C.
- Verified HomeBuyer
- September 01, 2022
- Fort Myers, FL
We had given up on retiring and owning a home in Florida until we found Timber Creek. We met Freddy and just before the New Year he found an opportunity for us to buy a Villa. We were able to sell our MN home and move to Fort Myers, it was a bumpy transition but overall we were able to use Lennar resources to help. Times are challenging but patience helps, we are very happy to be here in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The closing was forced as the home was not completed.
- Brian M.
- Verified HomeBuyer
- August 16, 2022
- Fort Myers, FL
The closing was forced as the home was not completed. We had over 2 dozen things that needed completed. If we didn't close the day we did the interest rate went way up. Seven weeks after closing we still have at least 10 items on the punch list still needing completed. Knowing who to talk to at Lennar is irritating. The sour experience we are still going through has ruined the sweetness of buying our final new home.
Total Score 3
Quality 3
Trustworthiness 5
Responsiveness 2
Lennar - Overall experience was great.
- Prashant G.
- Verified HomeBuyer
- July 28, 2022
- Fort Myers, FL
Overall experience was great. Home completed on time and very happy with the work The only issue I had was, when I chose an outside lender ( instead of lennar mortgage) because there was significant difference in the rates offered, I felt a retaliatory attitude which made my whole home buoyant experience less than 5 star.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Lennar - Everyone we have worked with in the Lennar organization has been
- Wade S.
- Verified HomeBuyer
- July 20, 2022
- Fort Myers, FL
Everyone we have worked with in the Lennar organization has been extremely helpful and responsive. This includes the loan department, sales person who sold the home, the project manager responsible for building our unit and the customer service group which has helped with after sales questions and issues. They have all made this a very positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
All around great experience!
- Marika N.
- Verified HomeBuyer
- July 19, 2022
- Fort Myers, FL
From the very start, looking at the model homes to the potential finance, the building process, final walkthrough to the exciting day of moving in....Lennar was with us through the whole process. Excellent customer service!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rob has been exceptional
- Steven H.
- Verified HomeBuyer
- July 13, 2022
- Fort Myers, FL
The homebuying experience was perfect; Jamie was beyond expectations. Rob has become involved to ensure that the quality of workmanship and materials that were issues have been resolved or on the pathway to resolution. Carlos has also been very helpful.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Worst experience ever will never recommend Lennar
- Delmaliz V.
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
I did my walkthrough a week before my closing day May 25 nothing of the list to got fixed. Cabinets unfinished not install still waiting next appointment is July 18 hoping they can do the job. Garage door is bent, they fix the rails but the door still bent. Electric problems got fix July 5 Plumbler finally fix July 7. A “new washer” never work so I have to call the warranty since i move there without washer because still waiting for Frigidaire and work with their rapid company and no parts, anyway the machine suppose to work was include with the buy of the townhouse but when I ask if Lennar ...
Total Score 1
Quality 2
Trustworthiness 2
Responsiveness 1
Great experience
- Eric B.
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
Such a great experience buying and building a house with Lennar. Colton in the front sales has been outstanding to keep us informed throughout the process. We are very happy with our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Malcolm B.
- Malcolm B.
- Verified HomeBuyer
- July 08, 2022
- Fort Myers, FL
The builder had three heads (Sales/Construction/Closing). Ryan (Sales) did a good job. Sadly Construction and Closing were generally poor. Unnecessary pressure was applied by Closing whilst Construction obviously could not achieve the completion dates given. Completion delayed by three weeks due to poor workmanship, mainly damaged doors. The Construction guys are OK when you find out who they are. From a Purchaser's perspective, the completion and closing process could be much improved by using a single point of contact.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - Lennar has responder quickly to Amy and all questions we have
- Catherine S.
- Verified HomeBuyer
- June 22, 2022
- Fort Myers, FL
Lennar has responder quickly to Amy and all questions we have had. We are very pleased to be part of this great conversation community!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Given the supply/workforce issues our Project Manager did a good
- Anonymous
- Verified HomeBuyer
- June 22, 2022
- Fort Myers, FL
Given the supply/workforce issues our Project Manager did a good job on managing the final construction phase to closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar has a great system for home buying
- Anna F.
- Verified HomeBuyer
- June 21, 2022
- Fort Myers, FL
Their motto of everything included is a good one for their process. Although they offer no choices to customize the house it is a well thought out home. The process is Lennar all the way, seamless and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sales person Jamie.
- Anthony F.
- Verified HomeBuyer
- June 20, 2022
- Fort Myers, FL
Jamie was very helpful, informative, responsive and pleasant to deal with!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Lennar kept in contact with me throughout building process.
- Katherine A.
- Verified HomeBuyer
- June 16, 2022
- Fort Myers, FL
Lennar kept in contact with me throughout building process. Their staff guided me through the procedures and paperwork and responded promptly when I had questions, concerns and minor warranty issues.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Charles H.
- Verified HomeBuyer
- June 15, 2022
- Fort Myers, FL
The workmanship on the interior walls is very bad, when doing the walk through there were no lights in the home, so we could not see how bad it really was, but now that we have lights, the walls are terrible. The dryer was not installed incorrectly because the set screw was not tightened on the cord and that caused smoke and arcing, we have not had a dryer in 3 weeks. The tree in the backyard has been leaning almost to the ground since we moved in and looks terrible. Overall, I am very disappointed in the quality of work for a 2036 square foot home that we paid $441,000, I expected more from ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - Enjoyed working with our salesperson, Suzi.
- Anonymous
- Verified HomeBuyer
- June 07, 2022
- Bonita Springs, FL
Enjoyed working with our salesperson, Suzi.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Problems in my house after 1 1/2 monts
- Sergio M.
- Verified HomeBuyer
- June 07, 2022
- Fort Myers, FL
We moved in April 22 and from the we still waiting for our ICE MAKER. Details door paint with different white, area unfinished still open. From Lennar care they want to close all WO immediate even it’s no complete and open another (no agree)
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - Houses are being delayed up to 3 months.
- Sydell N.
- Verified HomeBuyer
- May 24, 2022
- Fort Myers, FL
Houses are being delayed up to 3 months. They are closing with pages of items that need to be addressed on punch list. It’s 6 weeks and still tons of items that need to be addressed. I am confident that they will fix everything eventually.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 2
Ryan R
- Anonymous
- Verified HomeBuyer
- May 06, 2022
- Fort Myers, FL
Our sales rep and project manager were amazing. We love our new home and community.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The house is beautiful, but I have to place about 10 service
- Efrain C.
- Verified HomeBuyer
- April 27, 2022
- Fort Myers, FL
The house is beautiful, but I have to place about 10 service request to fix different kind of issues like drywall holes in the bathroom, celling and others areas, electrical connections, stucco issues around the house, paint issues inside and outside of the house, cabinets, celling, about 30 broken paver’s. The inside house are very dirt. When we do the walk trough one week before closing Lennar bring me promise to fix the issues before they bring me the house and nothing happens I have to place the service request because they don’t do anything. Efraín
Lennar responded:
Hi Efrain, thank you for taking the time to share a review. We are sorry to hear about the number of items that needed to be addressed in your home and the follow up service you have received. If there are any items outstanding, please send us a message at corporatecustomercare@lennar.com and we will follow up with the team. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Excellent customer service
- Mary S.
- Verified HomeBuyer
- April 19, 2022
- Fort Myers, FL
Our sales coordinator was honest and forthright. The head foreman was detail oriented and responsive to our requests in finishing the house. The customers response coordinator is amazing in immediately following up on any issues that need to be fixed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Working with the project manager and the follow up person. Rob was wonderful to work with and kept Us informed.of all the delays.Kimber who we work with on follow up problems is absolutely a asset to your company.
- Daniel D.
- Verified HomeBuyer
- April 19, 2022
- Fort Myers, FL
It was 14 month of screw ups and problems. Being told things that would or will never happen. Very frustrating and expensive for us to find a place to live for all the months. When I called to complain about the length of time it was taking I was told very sarcastically that I should read the contract and they have 2 years to build the house. It was screw up after screw up until Rob took over as superintendent. I would never ever recommend Lennar to anyone
Lennar responded:
Hi Daniel. Thank you for your feedback. We are sorry to hear about the long history of unsatisfactory service. We are especially sorry for broken promises, poor customer service and communication. If there are remaining items or if ever we may provide support, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 5
Lake Community Paradise
- David G.
- Verified HomeBuyer
- April 13, 2022
- Fort Myers, FL
Ryan R. Is where it all started ...what a great experience that started from day one. We had been looking at alot of different areas in SWFL before coming to Vista Blue. Originally it seemed to be to far from Naples. It isn't and we fell in love with the community and the home. Ryan R. was fantastic through the trying, buying/Bidding process that was so frustrating but with his help we finally succeeded. Some of the workmanship and quality is less then was expected but after our close the construction supervisor (Mike W) and the customer support from (Mark H) has been fantastic with ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Easy
- Lawrence S.
- Verified HomeBuyer
- April 12, 2022
- Fort Myers, FL
Jamie is excellent very professional
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Project manager rob and sales person Ryan we’re awsome
- Deborah C.
- Verified HomeBuyer
- April 12, 2022
- Fort Myers, FL
Responsiveness to issues were dealt with quickly thanks to rob
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 4
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