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Lennar Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Lennar.

Read all 266 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Fort Myers Area

266 Reviews in Fort Myers Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Lennar in Fort Myers Area

View Homes

Customer Reviews

Move in ready was a move in Mess!

  • Mercedes A.
  • Verified HomeBuyer
  • October 16, 2024
  • Lehigh Acres, FL

My contact during the build was supposed to be Sam. 99% of the time he couldn't answer my question or sent me elsewhere. I was rushed to close so much that "Move in Ready" was "Move in Mess". Not cleaned, huge number of unacceptable flaws, chipped doors, paint splatter on tile and screen, construction material in pantry and drawers, AC filter was filthy, smoke detector was beeping, ring doorbell was missing. It was awful! No dumpster for garbage, no mail keys, elevator was on the fritz. When I asked about what to do, I was told to put in a ticket to warranty the corrections. Why? Why isn't it ...

Lennar responded:
Thank you for sharing your experiencde with us, Mercedes. We are truly sorry to hear about the numerous issues you faced, including the cleanliness, construction flaws, and the lack of responsiveness from our team. We appreciate you bringing these concerns to our ...

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Poor Customer Experience

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2022
  • Fort Myers, FL

Lennar does not communicate with buyer during the construction nor punch list resolution process. The only work punch list items when you escalate to management. Then you get attention for a day and they ignore you the next day. They make up stories as to why things do not work or why they work the way they do. And it is always the other guys fault. No one takes responsibility to correct matters.

Lennar responded:
Hi, we appreciate your feedback. We want to apologize for the frustrations you have experienced and outlined above due to the responsiveness of the customer care team. Please send us a message with details of anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Was easy

  • David B.
  • Verified HomeBuyer
  • December 20, 2022
  • Fort Myers, FL

I would never buy a new home from Linnar again I have never seen a more sloppy construction job. Has take hours and hours to get things fixed If I had it to do over again I would just set aside 10k and hire people to just fix it, the hours I have had to spend are crazy and there is still tons to do Community center is over a year behind schudle and not even close to being done I am amazed Lennar is a profitable company running business this way

Lennar responded:
Hi David, thank you for taking time to write a review. We appreciate you taking the time to share this experience and would like to apologize for the time it has taken to address your issues. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Disappointed

  • Michelle S.
  • Verified HomeBuyer
  • April 28, 2020
  • Fort Myers, FL

While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!

Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Ongoing Problems

  • Matthew L.
  • Verified HomeBuyer
  • April 12, 2020
  • Estero, FL

Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.

Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Not my favorite builder.

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2019
  • Bonita Springs, FL

Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our ...

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Very disappointed

  • Andrea B.
  • Verified HomeBuyer
  • August 15, 2023
  • Fort Myers, FL

I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys

Lennar responded:
Thank you, Andrea, for taking the time to share your feedback with us.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible Experience

  • Raul T.
  • Verified HomeBuyer
  • June 15, 2023
  • Fort Myers, FL

This is my second home with Lennar in the past 4 years. Closed in April, still have not been able to move into my home. Expenses have multiplied however no home. No one takes responsibility and no one held accountable. They force you to close on a home that is not completed with the high quality Lennar sells people on. Completely dissatisfied.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Buyer beware

  • Stephanie H.
  • Verified HomeBuyer
  • January 31, 2023
  • Fort Myers, FL

Lennars home buying experience is horrific. From the lies that the manipulative realtors spew, to the horrible workmanship. Their goal of Lennar is to only complete a house to 90%before closing. Punch lists are never completed. Extremely manipulative to women. Take total advantage of. Do not buy a Lennar home.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

I made a Mistake

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2023
  • Fort Myers, FL

Quality and Customer service Sucks. Wish i could Rate NEGATIVE

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Nilton

  • Nilton V.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

Is not a good company

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Home owner

  • Julien D.
  • Verified HomeBuyer
  • November 01, 2022
  • Fort Myers, FL

The worst quality home I ever had in my life.

Lennar responded:
Good afternoon Julien, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Disappointed

  • Kelsey B.
  • Verified HomeBuyer
  • October 18, 2022
  • Fort Myers, FL

House was delayed by 4 months. Have closed for 2 months now and there are so many things not finished and broken. Overall extremely unhappy.

Lennar responded:
Hello Kelsey, thank you for writing this review. We are very sorry for the frustrations you have experienced due to closing delays and things not being finished or broken. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Poor quality of workmanship.

  • Kim C.
  • Verified HomeBuyer
  • January 19, 2022
  • Fort Myers, FL

Would not have purchased from Lennar if I had to do it over again.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Delay

  • Vinay D.
  • Verified HomeBuyer
  • December 30, 2021
  • Fort Myers, FL

Our home was delayed by over 3 months - we will never purchase a Lennar home again We bought a second home using Lennar financing - and that process was horrible too

Lennar responded:
Hello Vinay, thank you for sharing your experience. We are so sorry to hear about the delays and poor experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Too focus on quantity and not quality

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Fort Myers, FL

This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The ...

Lennar responded:
Hi, thank you for sharing this detailed review. We would like to apologize for the ongoing frustrations of getting work completed in your home due to the original installation and construction. Please reach out to us at corporatecustomercare@lennar.com with any details you can provide, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1