Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 280 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Lennar - The house is beautiful, but I have to place about 10 service
- Efrain C.
- Verified HomeBuyer
- April 27, 2022
- Fort Myers, FL
The house is beautiful, but I have to place about 10 service request to fix different kind of issues like drywall holes in the bathroom, celling and others areas, electrical connections, stucco issues around the house, paint issues inside and outside of the house, cabinets, celling, about 30 broken paver’s. The inside house are very dirt. When we do the walk trough one week before closing Lennar bring me promise to fix the issues before they bring me the house and nothing happens I have to place the service request because they don’t do anything. Efraín
Lennar responded:
Hi Efrain, thank you for taking the time to share a review. We are sorry to hear about the number of items that needed to be addressed in your home and the follow up service you have received. If there are any items outstanding, please send us a message at corporatecustomercare@lennar.com and we will follow up with the team. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lost trust and Customer experience with this Builder.
- Orlando B.
- Verified HomeBuyer
- September 24, 2019
- Estero, FL
Beginning with so much promises and still waiting for them to be fulfilled. So much stuff that is not done ✅ correctly done without care nor Quality there’s some stuff so bad that are already falling apart and we haven’t even being in the home for 5 months, starting from bad finishing job on cabinets, walls with horrible cracks, caulking and pain horribly done throughout the home, ships in shower bath floor. There’s lots of things that could being done right the first time before is given to the homeowner and run a right and good inspection, so Quality of products and workmanship they use is ...
Lennar responded:
Hi Orlando, thank you for sharing your comments about the quality of your home and the overall experience of dealing with these items. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Disappointed
- Mariol G.
- Verified HomeBuyer
- November 15, 2023
- Fort Myers, FL
It has not been a good experience. Prior to moving many issues were noted during walkthrough and not fixed. Over a month since I moved in and still complaining about things and some yet to be fixed
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Very Disappointing
- Bonnie T.
- Verified HomeBuyer
- September 20, 2022
- Fort Myers, FL
We moved hoping to have a peaceful retirement home. While our Salesperson was very knowledgeable and did her best with purchasing, Construction was terrible. Our cabinets were installed crooked, cracked, broken due to lack of skill which caused our Stone to be unlevel. Our hood vent never showed up so they borrowed one from a different model that didn't fit. Our light fixtures were cracked and broken along with our bathroom mirror and we had a broken window for 4 months. Our Ring Doorbell was installed broken, our Pentair Motherboard for our pool was installed broken, our AC condensor ...
Lennar responded:
Hi Bonnie and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Worst home purchase experience
- Howard F.
- Verified HomeBuyer
- April 18, 2023
- Fort Myers, FL
The worst home purchase I’ve ever had(2 previous). Went to walk through and there were numerous issues with the home. Was told that if I don’t close once they received the certificate of occupancy I would lose my deposit. It been almost 2 months since I’ve closed and there is still incomplete work. Too much back and forth with their subs.
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible experience
- Christopher P.
- Verified HomeBuyer
- January 10, 2023
- Fort Myers, FL
Waste of money pay too dollars and the house is built with the cheapest materials. Sales people have no interest after ur contract is signed don’t even make sure you have everything that is supposed to come with your home. Just horrible.
Lennar responded:
Hi Christopher, thank you for your review, we appreciate you taking the time to share your experience with our team. If there is anything we can do to assist you going forward, please do not hesitate to contact us at lennarcares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Gor
- Goran P.
- Verified HomeBuyer
- December 19, 2024
- Lehigh Acres, FL
I am licensed real estate agent, and this purchase is the worst experience I experienced in over 30 plus years in the business. I worked with Lennar previously and things did go smooth, but not this time. Things that went wrong : 1) I had a contingency to be respected. But it was ignored in the contract 2) house completion date that I was told was moved forward by 3 months which was not convenient at the time 3) steering toward “ Preffered lender”, which at first failed to communicate properly. Then, the “ best deal “ on mortgage rate was unacceptable, but the management did come ...
Total Score 1
Quality 3
Trustworthiness 1
Value 4
Responsiveness 1
Horrible
- Stephanie T.
- Verified HomeBuyer
- October 21, 2024
- North Fort Myers, FL
We had the worst experience with the lennar sales team and construction crew. I would never recommend lennar to anyone. It’s suppose to be fun and exciting purchasing a home ours was the compete opposite.
Lennar responded:
Thank you for sharing your feedback, Stephanie. We are sorry to hear about the negative experience you had with our sales and construction team and apologize that your experience did not meet your ...
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
POOR
- Karina Grigori W.
- Verified HomeBuyer
- October 24, 2024
- Lehigh Acres, FL
THE INTIRE PROCESS WAS A JOKE. SALEMAN WAS AWFUL FROM THE GET GO. TONS OF ISSUES, SEE MY PREVIOUS REVIEWS
Lennar responded:
Thank you for sharing your feedback, Karina. We sincerely apologize for the negative experience you have had with your home purchase at Ibis Landing 50 in Lehigh Acres, ...
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Worst experience ever will never recommend Lennar
- Delmaliz V.
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
I did my walkthrough a week before my closing day May 25 nothing of the list to got fixed. Cabinets unfinished not install still waiting next appointment is July 18 hoping they can do the job. Garage door is bent, they fix the rails but the door still bent. Electric problems got fix July 5 Plumbler finally fix July 7. A “new washer” never work so I have to call the warranty since i move there without washer because still waiting for Frigidaire and work with their rapid company and no parts, anyway the machine suppose to work was include with the buy of the townhouse but when I ask if Lennar ...
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Sales person!!!
- Rhonda b.
- Verified HomeBuyer
- March 22, 2022
- Bonita Springs, FL
The market is so crazy! We went to the Bonita Springs office and met with Rick - salesman - who told us that Lennar was taking bids for the remaining lots. He said that he would not be doing it that way. They had 2 lots opening soon and that he was naming the price. He said in order to be considered for the lots, we couldn’t have a realtor to represent us and that we needed to be cash buyers! A couple days later we were passed off to his coworker Susie. We went along with these business tactics because we wanted a house in that community. We had a bigger home a street over and a carriage ...
Lennar responded:
Hi Rhonda, thank you for this review. We are very sorry to hear about the poor experience you had during the buying process of your new home. Please let us know if you would like us to follow up on any issues you experienced. Our team can be reached at corporatecustomercare@lennar.com and we will reach out to the appropriate team for any items that need further attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Third Lennar home I have owned
- Lynnette C.
- Verified HomeBuyer
- June 21, 2023
- Fort Myers, FL
Overall, not what I expected. Sadly, Lennar was once a decent home builder, not any longer. Lennar are now all about the bottom line and keeping shareholders happy - a production builder! I owned a Lennar home in Wellington, Florida and Colorado. Both were decent homes. This home has been pulled apart within the first month of closing. The drywall removed to correct simple issues. Ones that the superintendent should have addressed during construction. I love the layout of the home but the level of workmanship leaves much to be desired. After one month of living in the home ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Closed end of February 2023 and today is April 18 2023 and still have warranty issues
- John C.
- Verified HomeBuyer
- April 18, 2023
- Fort Myers, FL
My kitchen cabinets are still not finished and I have 13 cracked travertine pool times that are cracked, also on driveway paver is cracked. I should not have closed when I did. I trusted and never again
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
I would not buy or recommend buying a Lennar home.
- Richard W.
- Verified HomeBuyer
- April 07, 2022
- Fort Myers, FL
There was very little and very poor communication during the build process. Timing estimates were impossible to get to get. The initial completion date was missed by 9+ months making it hard to arrange financing, furniture and a move in schedule. Some home features were changed or deleted during the build with no discussion with the customer. Communication overall was very poor. The Lennar contacts attitude was also poor. Home options were almost nonexistent. The clothes washer and dishwasher installed are very noisy. There was a nice home protection and Wi-Fi package provided but the ...
Lennar responded:
Hi Richard, thank you for sharing this detailed review. We would like to apologize for the poor communication you received from the team, especially for the frustration you must have faced regarding completion dates and included features in your home. If there is ever anything we can do to help, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Move in ready was a move in Mess!
- Mercedes A.
- Verified HomeBuyer
- October 16, 2024
- Lehigh Acres, FL
My contact during the build was supposed to be Sam. 99% of the time he couldn't answer my question or sent me elsewhere. I was rushed to close so much that "Move in Ready" was "Move in Mess". Not cleaned, huge number of unacceptable flaws, chipped doors, paint splatter on tile and screen, construction material in pantry and drawers, AC filter was filthy, smoke detector was beeping, ring doorbell was missing. It was awful! No dumpster for garbage, no mail keys, elevator was on the fritz. When I asked about what to do, I was told to put in a ticket to warranty the corrections. Why? Why isn't it ...
Lennar responded:
Thank you for sharing your experiencde with us, Mercedes. We are truly sorry to hear about the numerous issues you faced, including the cleanliness, construction flaws, and the lack of responsiveness from our team. We appreciate you bringing these concerns to our ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor Customer Experience
- Anonymous
- Verified HomeBuyer
- December 20, 2022
- Fort Myers, FL
Lennar does not communicate with buyer during the construction nor punch list resolution process. The only work punch list items when you escalate to management. Then you get attention for a day and they ignore you the next day. They make up stories as to why things do not work or why they work the way they do. And it is always the other guys fault. No one takes responsibility to correct matters.
Lennar responded:
Hi, we appreciate your feedback. We want to apologize for the frustrations you have experienced and outlined above due to the responsiveness of the customer care team. Please send us a message with details of anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Was easy
- David B.
- Verified HomeBuyer
- December 20, 2022
- Fort Myers, FL
I would never buy a new home from Linnar again I have never seen a more sloppy construction job. Has take hours and hours to get things fixed If I had it to do over again I would just set aside 10k and hire people to just fix it, the hours I have had to spend are crazy and there is still tons to do Community center is over a year behind schudle and not even close to being done I am amazed Lennar is a profitable company running business this way
Lennar responded:
Hi David, thank you for taking time to write a review. We appreciate you taking the time to share this experience and would like to apologize for the time it has taken to address your issues. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Disappointed
- Michelle S.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!
Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Ongoing Problems
- Matthew L.
- Verified HomeBuyer
- April 12, 2020
- Estero, FL
Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.
Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Not my favorite builder.
- Anonymous
- Verified HomeBuyer
- July 17, 2019
- Bonita Springs, FL
Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our ...
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Very disappointed
- Andrea B.
- Verified HomeBuyer
- August 15, 2023
- Fort Myers, FL
I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys
Lennar responded:
Thank you, Andrea, for taking the time to share your feedback with us.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible Experience
- Raul T.
- Verified HomeBuyer
- June 15, 2023
- Fort Myers, FL
This is my second home with Lennar in the past 4 years. Closed in April, still have not been able to move into my home. Expenses have multiplied however no home. No one takes responsibility and no one held accountable. They force you to close on a home that is not completed with the high quality Lennar sells people on. Completely dissatisfied.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Buyer beware
- Stephanie H.
- Verified HomeBuyer
- January 31, 2023
- Fort Myers, FL
Lennars home buying experience is horrific. From the lies that the manipulative realtors spew, to the horrible workmanship. Their goal of Lennar is to only complete a house to 90%before closing. Punch lists are never completed. Extremely manipulative to women. Take total advantage of. Do not buy a Lennar home.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I made a Mistake
- Anonymous
- Verified HomeBuyer
- January 26, 2023
- Fort Myers, FL
Quality and Customer service Sucks. Wish i could Rate NEGATIVE
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Nilton
- Nilton V.
- Verified HomeBuyer
- January 17, 2023
- Fort Myers, FL
Is not a good company
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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