Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 408 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Great experience from initial consultation to closing and after closing if there’s a problem their there Licki ty split!!!
- Karen Z.
- Verified HomeBuyer
- September 22, 2020
- Fort Myers, FL
Awesome experience and quality
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Michelle S.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!
Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Everyone was professional and all went above and beyond.
- Salvatore A.
- Verified HomeBuyer
- April 28, 2020
- Fort Myers, FL
Everyone was professional and all went above and beyond.We are very pleased with our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Gone from Maryland
- Norma S.
- Verified HomeBuyer
- April 21, 2020
- Bonita Springs, FL
Purchase and settlement were painless. Colten was very responsive
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My New Home
- Christopher S.
- Verified HomeBuyer
- April 16, 2020
- Alva, FL
Great people and service . quality good BUT. No follow up on my issues post moving in 1. External house paint peeling off . 2. Light fixtures fell out of ceiling in bathroom 3. Patio light broken 4. Very high closing costs compared to FL guide lines and other sellers Thanks for letting me give feed back for the third time . Twice on a tele calls and now here . But no one responds lol .
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Excellent Sales, Poor Contractor Resonsiveness.
- John P.
- Verified HomeBuyer
- April 14, 2020
- Fort Myers, FL
The sales representative has been great, responsive and helpful. The contractor materials were good but his QA/QC was poor. Too many punch list items and issues that are still not resolved. He continues to construct new houses and puts off punch list work 4 months after closing. I did not want to close with some of these issues outstanding but "the builder" insisted and had the upper hand based on the contract. The rating is lowered due to contractor QA/QC and responsiveness.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Ongoing Problems
- Matthew L.
- Verified HomeBuyer
- April 12, 2020
- Estero, FL
Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.
Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
Great Experience
- Gregory B.
- Verified HomeBuyer
- April 07, 2020
- Estero, FL
Everything went smooth
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Arborwood Preserve 6 plex
- Jennifer H.
- Verified HomeBuyer
- April 02, 2020
- Fort Myers, FL
Don is very helpful
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Go with your own mortgage company.
- Howard P.
- Verified HomeBuyer
- March 31, 2020
- Bonita Springs, FL
Enough said.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar Rating
- Daniel F.
- Verified HomeBuyer
- March 31, 2020
- Estero, FL
It would have been nice to be given a few more options. Like hurricane windows, solar panels, mirrored closet doors, vanity in Master bath, chrome vs. nickel finish in bathrooms/kitchen.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - Get everything in writing and all work completed before you close.
- Rudolf B.
- Verified HomeBuyer
- March 29, 2020
- Estero, FL
Get everything in writing and all work completed before you close.
Lennar responded:
Hi Rudolf, thank you for your feedback. We are sorry for any issues you've had. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Excellent customer service
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Bonita Springs, FL
Lennar has been very responsive regarding customer service issues. So far we are very happy in our new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Extremely disappointing warranty service
- Stephen W.
- Verified HomeBuyer
- March 25, 2020
- Estero, FL
Shortly after move in we discovered that our master shower had two shower heads installed too close together to be useful. Reported to customer care and they admitted it was a mistake but refused to move the misplaced shower head. Went up the chain with no success. Then our sales rep got involved, and eventually emailed us that Lennar would correct the mistake. On contacting him to find out when the work would be scheduled we were advised that Lennar had changed their minds and were again refusing to correct their mistake. No reason given, just a solid refusal. I asked Michelle Tucker ...
Lennar responded:
Hi Stephen, thank you for sharing this feedback about your experience. We are sorry to hear about these difficulties. Please email us at corporatecustomercare@lennar.com with any additional details or outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Not to fast to get warranty repairs !!
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Fort Myers, FL
Waited months for some repairs , you write work order day after day. Caller Regional manger just get the run around.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Lennar - It is a good service
- Lorna B.
- Verified HomeBuyer
- March 24, 2020
- Fort Myers, FL
It is a good service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Just want to sell you the house.
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Just want to sell you the house. Poor response to quality issues
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry you feel this way. I would like to hear more about your experience and have it addressed by our management team. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
New house
- Thomas D.
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Customer service follow up is marginal
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Good home for the Price
- Scott H.
- Verified HomeBuyer
- March 18, 2020
- Bonita Springs, FL
Don't expect a Top Notch home for reasonable price. Great value for those who expect receiving what you pay for. Experience was very good thru-out the build and finance process. Always knew what to expect. Read some reviews where people expect highest end product at the average affordable price. my comment to them is "Reality people, Reality"
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 1
Lennar Review
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Fort Myers, FL
Lennar has been very responsive. That does not cover Pinnacle Pool. Their service is unreliable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Focus on the value
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Lennar provides what they say; a good value - to keep costs down they obviously cut some corners and the homes are not quite 100% on the quality scale, but they are good homes with industry standard warranties. No regrets in our purchase and genuinely happy with the home and community.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - Be careful what is offered and what price is being charged Carefully.
- Mary C.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Be careful what is offered and what price is being charged Carefully.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Low grade paint
- Michael N.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
If you try to clean a spot on the wall, the paper thin paint comes right off. Base board in M-BR has cracked.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Below satisfaction
- Gregory B.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Many issues from the time we moved in. Poor quality all around the home. Many things needed to be replaced right away. Would not recommend or buy another lennar home after this.
Lennar responded:
Hi Gregory, thank you for sharing your feedback. We are sorry to hear about quality issues. Please email us at corporatecustomercare@lennar.com if you have any additional comments to share. We will be happy to follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
Great Home Buying Experience
- Jay S.
- Verified HomeBuyer
- February 27, 2020
- Fort Myers, FL
The home buying experience with Lennar has been wonderful. The sales staff was great. They communicated well and were very friendly. Lennar provided a great in-house financing option which made everything very easy. After our closing and move-in, the Lennar team was readily available to assist us with any needs we had or answer any questions we had. The quality of the workmanship of the home is excellent. We have been very pleased with everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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