Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 408 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
You get what you pay for ( almost)
- Christopher O.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Very misleading sales experience. Average warranty follow up. Average workmanship on overall build. Warranty items are bound to happen, but some of it stems from poor workmanship in the start. Community is very nice. The layout makes it esthetically pleasing. Amenities are nice. Gated community, not so much due to on going construction.
Lennar responded:
Hi Christopher, thank you for sharing your feedback with us. We appreciate your comments about the community, layout and amenities, and are sorry to hear about the other issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
Enjoying retirement!
- Sylvia R.
- Verified HomeBuyer
- February 26, 2020
- Alva, FL
We love our home and new neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great value for the price paid!
- Luis M.
- Verified HomeBuyer
- February 26, 2020
- Alva, FL
My home included a lot of stuff that in other communities are expensive upgrades. Very happy with my new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar was decent
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Estero, FL
Lennar was fairly decent to purchase a home with.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Home after 6 months
- James H.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Overall satisfaction of the home is good the overall satisfaction of the construction going in around the home is terrible. I understand the consequences of living in an area with construction but didn’t realize it would be like living in a war zone. They take little to no pride in keeping the work areas and surrounding lots clean.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Happy with home but?
- Carlos V.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Buyer beware that the repair process after you own is not very good. Simple items take a while to correct. Often the customer care team communicates a repair date as a completed work, when actually nothing has been done and it may take several more weeks to resolve. My advice is get it all 100% prior to close and do a complete and through inspection to minimize issues. Don’t accept the sales line that it will all be completed, that will just lead to frustration on your part.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Get everything Lennar promises to you in writing.
- Stephen J.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Get everything Lennar promises to you in writing.
Lennar responded:
Thank you for your comment. We would like to hear more about the experience that prompted this. If you would, please send an email to corporatecustomercare@lennar.com with details of your experience and your address and contact information so our team can help address this.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - So far I am enjoying being a homeowner at Castalina
- Vanessa G.
- Verified HomeBuyer
- November 29, 2019
- Fort Myers, FL
So far I am enjoying being a homeowner at Castalina
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good and bad
- Steven W.
- Verified HomeBuyer
- November 29, 2019
- Bonita Springs, FL
Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.
Lennar responded:
Hi Steven, thank you for taking time to share your thoughts. We apologize for the timeliness of service you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Unit 14 still has out standing issues
- Robert G.
- Verified HomeBuyer
- November 28, 2019
- Estero, FL
4 months after move in we still have unresolved issue. The warranty agent apparently has difficulty getting results from some sub contractors
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Somewhat satisfied
- John L.
- Verified HomeBuyer
- November 28, 2019
- Fort Myers, FL
Make sure everything promised is completed. Warranty work should be submitted asap
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - No lighting ,provided, this cause the home to have electrical
- Camilo W.
- Verified HomeBuyer
- November 22, 2019
- Fort Myers, FL
No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
experienced homeowner
- Paul W.
- Verified HomeBuyer
- November 21, 2019
- Bonita Springs, FL
We have owned 9 homes all over, the Lennar choice was a very good one. Everything was planned and done nicely. The people were the best. I think the garage and driveway could have been larger as people have so much stuff now.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Kenneth H.
- Verified HomeBuyer
- October 01, 2019
- Estero, FL
We had a great experience with the purchase of our home. We have not experienced any problems. We would definitely purchase another home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar fell short
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Fort Myers, FL
Sales person was outstanding. Construction manager was the big down fall. Would not fix what was promised.
Lennar responded:
Thank you for sharing your experience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Good quality, good value
- Robert M.
- Verified HomeBuyer
- October 01, 2019
- Fort Myers, FL
Response to repairs a bit slow. Sales office excellent.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Lost trust and Customer experience with this Builder.
- Orlando B.
- Verified HomeBuyer
- September 24, 2019
- Estero, FL
Beginning with so much promises and still waiting for them to be fulfilled. So much stuff that is not done ✅ correctly done without care nor Quality there’s some stuff so bad that are already falling apart and we haven’t even being in the home for 5 months, starting from bad finishing job on cabinets, walls with horrible cracks, caulking and pain horribly done throughout the home, ships in shower bath floor. There’s lots of things that could being done right the first time before is given to the homeowner and run a right and good inspection, so Quality of products and workmanship they use is ...
Lennar responded:
Hi Orlando, thank you for sharing your comments about the quality of your home and the overall experience of dealing with these items. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Overall, Lennar builds a quality home.
- Joseph L.
- Verified HomeBuyer
- September 24, 2019
- Estero, FL
Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Happy Home Owner
- Roger T.
- Verified HomeBuyer
- September 24, 2019
- Fort Myers, FL
Sales Consultant was great to work with. Took the time to help identify the perfect floor plan for us. Process from inquiry through closing was smooth and painless. We had no significant issues, but any issues or concerns have been promptly handled. have been in our new home for three months, and are completely satisfied.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent home buying experience.
- William S.
- Verified HomeBuyer
- July 30, 2019
- Fort Myers, FL
Everything went quickly and smoothly from start to finish I. The home buying process. So far I am very pleased with the quality of my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Homes & Service Exceptional!
- Kimberly M.
- Verified HomeBuyer
- July 30, 2019
- Fort Myers, FL
We moved from out of state and the moving process with Lennar was seamless. My hat goes off to all the Lennar Staff for exceptional service who truly care and it shows. Great experience! Thank you Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Situations happened with the mortgage company
- Stefan D.
- Verified HomeBuyer
- July 30, 2019
- Fort Myers, FL
Endless issues we had with eagle home mortgage
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
A Good Value
- Gary M.
- Verified HomeBuyer
- July 19, 2019
- Bonita Springs, FL
My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Improvement in allowing customers to be a part of the construction planning, and not a one-size fits all. Small items such as windows in all bathrooms and a utility tub would have been satisfactory for me.
- Junie P.
- Verified HomeBuyer
- July 17, 2019
- Fort Myers, FL
I like the quiet and peaceful neighborhood, the lawn care, the .security guard on duty, and close to shopping.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Not my favorite builder.
- Anonymous
- Verified HomeBuyer
- July 17, 2019
- Bonita Springs, FL
Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our ...
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
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