Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 417 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Lennar - Just want to sell you the house.
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Just want to sell you the house. Poor response to quality issues
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry you feel this way. I would like to hear more about your experience and have it addressed by our management team. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
New house
- Thomas D.
- Verified HomeBuyer
- March 24, 2020
- Bonita Springs, FL
Customer service follow up is marginal
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Good home for the Price
- Scott H.
- Verified HomeBuyer
- March 18, 2020
- Bonita Springs, FL
Don't expect a Top Notch home for reasonable price. Great value for those who expect receiving what you pay for. Experience was very good thru-out the build and finance process. Always knew what to expect. Read some reviews where people expect highest end product at the average affordable price. my comment to them is "Reality people, Reality"
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 1
Lennar Review
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Fort Myers, FL
Lennar has been very responsive. That does not cover Pinnacle Pool. Their service is unreliable.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Focus on the value
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Lennar provides what they say; a good value - to keep costs down they obviously cut some corners and the homes are not quite 100% on the quality scale, but they are good homes with industry standard warranties. No regrets in our purchase and genuinely happy with the home and community.
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - Be careful what is offered and what price is being charged Carefully.
- Mary C.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Be careful what is offered and what price is being charged Carefully.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Low grade paint
- Michael N.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
If you try to clean a spot on the wall, the paper thin paint comes right off. Base board in M-BR has cracked.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 4
Below satisfaction
- Gregory B.
- Verified HomeBuyer
- March 17, 2020
- Fort Myers, FL
Many issues from the time we moved in. Poor quality all around the home. Many things needed to be replaced right away. Would not recommend or buy another lennar home after this.
Lennar responded:
Hi Gregory, thank you for sharing your feedback. We are sorry to hear about quality issues. Please email us at corporatecustomercare@lennar.com if you have any additional comments to share. We will be happy to follow-up for you. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 4
Great Home Buying Experience
- Jay S.
- Verified HomeBuyer
- February 27, 2020
- Fort Myers, FL
The home buying experience with Lennar has been wonderful. The sales staff was great. They communicated well and were very friendly. Lennar provided a great in-house financing option which made everything very easy. After our closing and move-in, the Lennar team was readily available to assist us with any needs we had or answer any questions we had. The quality of the workmanship of the home is excellent. We have been very pleased with everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
You get what you pay for ( almost)
- Christopher O.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Very misleading sales experience. Average warranty follow up. Average workmanship on overall build. Warranty items are bound to happen, but some of it stems from poor workmanship in the start. Community is very nice. The layout makes it esthetically pleasing. Amenities are nice. Gated community, not so much due to on going construction.
Lennar responded:
Hi Christopher, thank you for sharing your feedback with us. We appreciate your comments about the community, layout and amenities, and are sorry to hear about the other issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 2
Enjoying retirement!
- Sylvia R.
- Verified HomeBuyer
- February 26, 2020
- Alva, FL
We love our home and new neighborhood.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great value for the price paid!
- Luis M.
- Verified HomeBuyer
- February 26, 2020
- Alva, FL
My home included a lot of stuff that in other communities are expensive upgrades. Very happy with my new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar was decent
- Anonymous
- Verified HomeBuyer
- February 26, 2020
- Estero, FL
Lennar was fairly decent to purchase a home with.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Home after 6 months
- James H.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Overall satisfaction of the home is good the overall satisfaction of the construction going in around the home is terrible. I understand the consequences of living in an area with construction but didn’t realize it would be like living in a war zone. They take little to no pride in keeping the work areas and surrounding lots clean.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Happy with home but?
- Carlos V.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Buyer beware that the repair process after you own is not very good. Simple items take a while to correct. Often the customer care team communicates a repair date as a completed work, when actually nothing has been done and it may take several more weeks to resolve. My advice is get it all 100% prior to close and do a complete and through inspection to minimize issues. Don’t accept the sales line that it will all be completed, that will just lead to frustration on your part.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Lennar - Get everything Lennar promises to you in writing.
- Stephen J.
- Verified HomeBuyer
- February 26, 2020
- Fort Myers, FL
Get everything Lennar promises to you in writing.
Lennar responded:
Thank you for your comment. We would like to hear more about the experience that prompted this. If you would, please send an email to corporatecustomercare@lennar.com with details of your experience and your address and contact information so our team can help address this.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - So far I am enjoying being a homeowner at Castalina
- Vanessa G.
- Verified HomeBuyer
- November 29, 2019
- Fort Myers, FL
So far I am enjoying being a homeowner at Castalina
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good and bad
- Steven W.
- Verified HomeBuyer
- November 29, 2019
- Bonita Springs, FL
Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.
Lennar responded:
Hi Steven, thank you for taking time to share your thoughts. We apologize for the timeliness of service you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
Unit 14 still has out standing issues
- Robert G.
- Verified HomeBuyer
- November 28, 2019
- Estero, FL
4 months after move in we still have unresolved issue. The warranty agent apparently has difficulty getting results from some sub contractors
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Somewhat satisfied
- John L.
- Verified HomeBuyer
- November 28, 2019
- Fort Myers, FL
Make sure everything promised is completed. Warranty work should be submitted asap
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - No lighting ,provided, this cause the home to have electrical
- Camilo W.
- Verified HomeBuyer
- November 22, 2019
- Fort Myers, FL
No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
experienced homeowner
- Paul W.
- Verified HomeBuyer
- November 21, 2019
- Bonita Springs, FL
We have owned 9 homes all over, the Lennar choice was a very good one. Everything was planned and done nicely. The people were the best. I think the garage and driveway could have been larger as people have so much stuff now.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience!
- Kenneth H.
- Verified HomeBuyer
- October 01, 2019
- Estero, FL
We had a great experience with the purchase of our home. We have not experienced any problems. We would definitely purchase another home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar fell short
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Fort Myers, FL
Sales person was outstanding. Construction manager was the big down fall. Would not fix what was promised.
Lennar responded:
Thank you for sharing your experience. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 2
Responsiveness 1
Good quality, good value
- Robert M.
- Verified HomeBuyer
- October 01, 2019
- Fort Myers, FL
Response to repairs a bit slow. Sales office excellent.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
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