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Lennar Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Lennar.

Read all 404 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Fort Myers Area

404 Reviews in Fort Myers Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Fort Myers Area

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Customer Reviews

Too focus on quantity and not quality

  • Anonymous
  • Verified HomeBuyer
  • July 06, 2021
  • Fort Myers, FL

This is my first Lennar home and I love the layout and everything included concept. However, the company lacks the quality of work. They pushed to close on a home that was not ready. It’s been 4 months and my house is a mess. Problems with the house includes tearing out 14 feet of drywall, texture of the walls are terrible, mold in my downstairs bedroom that requires remediation, upstairs bathroom pan was loose and the pan was defective so they had to cut drywall from my garage to fix and replace the pan. The lanai and garage foundation has chunks of concrete chipped and missing. The ...

Lennar responded:
Hi, thank you for sharing this detailed review. We would like to apologize for the ongoing frustrations of getting work completed in your home due to the original installation and construction. Please reach out to us at corporatecustomercare@lennar.com with any details you can provide, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Disappointed

  • Michelle S.
  • Verified HomeBuyer
  • April 28, 2020
  • Fort Myers, FL

While I love the neighborhood specifically it’s proximity to Jet Blue Park( home of the Boston Red Sox spring training) the quality of work and materials used is extremely poor and defective and has not been corrected!

Lennar responded:
Hi Michelle, thank you for taking the time to leave a review. We sincerely apologize for any disappointment you have experienced with your new home. If there are any outstanding items that need attention, please send us a message at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Ongoing Problems

  • Matthew L.
  • Verified HomeBuyer
  • April 12, 2020
  • Estero, FL

Lennar is very slow to fix issues after your home has been sold. Nearly 6 months after closing we are still waiting for issues from the punch list to be fixed. Also, it seems that fixes require multiple visits because the people they are sending for repairs are not competent. The latest news from them is that their warranty department is closed for repairs, even outside ones. So they can keep the building and selling part of the business open for making money, but will keep the warranty end of the business closed at this time.

Lennar responded:
Hi Matthew, thank you for your feedback. We are sorry for the difficulties you described. Please email us at corporatecustomercare@lennar.com if there are any items needing to be addressed and we will follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Not my favorite builder.

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2019
  • Bonita Springs, FL

Lennar builds homes fast. But without quality workmanship. Each home is u set intense pressure to build so fast lots of shortcuts and sloppy workmanship is the norm. Months after closing we are finding things that were covered up so they would close on time especially areas outside the house, like a drainage pipe covered over with sod so we had a flood. or on top of the house where vents were installed without covers and we had a leak. The fact that at closing the take $750 for future improvements does not go into the reserves to fix future hoa issues, it is pocketed by lennar. our ...

Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up on them for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2