Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 408 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.9 out of 5 stars in Fort Myers Area
408 Reviews in Fort Myers Area
Lennar in Fort Myers Area
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Customer Reviews
The construction portion of the process was good quality.
- Richard S.
- Verified HomeBuyer
- July 16, 2019
- Fort Myers, FL
The local sales person helped in every way that she could. The middle management of the sales department sold our house out from under us with no warning even though we had sold our house, put $10,000 down and were 6 weeks before their closing date. We had to find housing and spent 4 months waiting for another house to be built.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Punch list not finished before closing, promises made never kept.
- Melissa B.
- Verified HomeBuyer
- July 14, 2019
- Fort Myers, FL
Punch list not finished before closing, promises made never kept. Appliances were stolen and replaced with stored ones that were dented and not working properly, was told that it was a “Ge” issue. Had to go to BBB to get fridge that was not working replaced less then 90 days from closing. Had to go to headquarters to get any help With having house punch list finished.
Lennar responded:
Hi Melissa, thank you for sharing your comments about your experience. We are sorry to hear about the level of service you received. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Service
- Edward R.
- Verified HomeBuyer
- July 14, 2019
- Fort Myers, FL
In our experience with everyone associated with Lennar Homes, we found all persons to be very helpful and professional.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Leon M.
- Verified HomeBuyer
- July 09, 2019
- Fort Myers, FL
Our experience was good.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar Experience
- Jeffrey K.
- Verified HomeBuyer
- July 09, 2019
- Fort Myers, FL
The salesperson, Stephanie Miller that we bought our home through did not make us aware of the upgrades that can be made during the purchase process. She also did not get back to us when we had questions. Chris and Dave have been exceptional in coordinating the techs to come and fix the issues in our home.
Lennar responded:
Hi Jeffrey, thank you for your feedback. We are sorry to hear about your experience with your New Home Consultant, but are glad to hear that Chris and Dave have been helpful to you. Please feel free to reach out to us at corporatecustomercare@lennar.com with any additional details. We will be happy to follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
New home
- Eileen C.
- Verified HomeBuyer
- June 29, 2019
- Fort Myers, FL
I absolutely love my new home. But as new new homes there is always a few things that need to be addressed on a punch list. Once I submitted my list it was taken care of immediately! Along with follow up to make sure I was satisfied I can’t say enough about the Lennar team they are professional and show concern for any issue you have and they follow through to make things right. Best move I ever made
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Tony L.
- Verified HomeBuyer
- June 26, 2019
- Bonita Springs, FL
The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.
Lennar responded:
Hi Tony, thank you for your feedback. We are sorry to hear about the issues you experienced. Please send us a message with any outstanding items to corporatecustomercare@lennar.com and we will be happy to review and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - Great job and above and beyond our expectations.
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- Fort Myers, FL
Great job and above and beyond our expectations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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