Lennar Reviews in Fort Myers, FL

We had a good experience and we will recommend to our families and friends

The mortgage process is long and CUMBERSOME, Over bearing and exceeds info needed for a mtge. bad process.

Items on walk through list were only partially completed - for example sealing of door gaps. Tile floors throughout were spotted with glue and paint splatter and not cleaned. Wall paint is horrible - gently wiping removes existing paint. Master shower floor grout is a different color near drain and we were told it was soap scum after 2 showers. No it was not - scrubbing by us changed nothing. Pantry shelving was cut too long and not in the cradle hardware. This should not have taken weeks to remedy. I expected to move into the pantry sooner than that. But - worst of all - our lanai pavers are covered with overspray and paint. We would like to seal them, but will not do this over the paint mess. This was reported to Nathan who promised to take his photos of it to his manager the next week since she was out of the office that week. We heard nothing and contacted Nathan at the end of that next week to get the results from the supervisor and were told she was fired and Nathan was going on vacation for 2 weeks. So now, a month later, NOTHING has been done. This is poor customer service and shoddy workmanship. I cannot recommend Lennar for these reasons. ... More

Overall the buying experience was your typical one…Nothing special. However I would not recommend Lennar Homes as their workmanship and quality of materials used are extremely poor. I have found holes where they didn’t bother fixing because they covered it up with equipment or other items. Homes are built so fast that there is no possible way to have it deemed even sub-par. The electrical wiring is not copper…It’s just wrapped with copper such that when a wire is pulled it simply snaps. Lennar uses the most cheapest material they can find from the quartz countertop (and it’s a mix of quartz and a less quality material) to their wiring and equipment. Even the shower tiles look like they’re from the 1990s! 12”x12” tiles ugly beige tiles! Really??? Don’t recommend buying a Lennar Home. ... More

Same as above and when I called to ask a question I was referred to the supplier not Lennar to handle.

Still have blue tape from QA/QC department all ovef my walls. CM never took notes during final walk-through and failed to do any of the punchlist items. Window clips were thrown on my counter and not installed (told me they were a courtesy and not required). Lied to my sales rep about insulation over garage. Outlets don't work. Paint overspray everywhere. Weather stripping I can see day light through. Metal Studs, vs wood. Copper clad aluminum wiring. $500mm for a cheaply built.

Every warranty claim is met with resistance and denials. Zero accountability for shoddy construction. Zero accountability for tradesman on property. Absolutely regret 10000000% giving a dime of my money to your company.

I had such a wonderful experience buying my home with the help of Sarah. She was patient, knowledgeable, and always quick to answer my questions. The whole process felt smooth and stress-free. I highly recommend working with Sarah if you’re looking for someone who truly cares about your home buying journey.

Very good value and staff

I just purchased my brand new house in Stone Manor last month and the AC is not working, the roof is leaking at the front door, there is a yellow stain at the wall by the entrance door and there is an electrical switch that is catching on fire when you turn it on. No garbage bin

Our welcome to the community began with not being able to find our keys the day we arrived here from Michigan. It went south from there. Very slow response to any contacts we made. We asked about some electrical work being done and were told we had to get it taken care of ourselves. So we asked (at least three times) if someone could refer us to a local electrician. That was in July—still no referrals. In short, we felt and still feel very ‘unwelcome’ and would not suggest friends and family follow in our footsteps.

Great home, great builder, great sales team, easy closing experience, a total one stop shop that Lennar has mastered. Turnover was easy, even virtually as we were out of state. Any follow up after buying, the sales and construction team were very communicative and responsive.

Buying with Lennar was a nightmare. From start to finish the process was a circus. By the end of this adventure I was ready to pull the plug and start back over with a new builder. 100% would not recommend Lennar.

First, I would like to start with my sales rep from Lennar Yisset, she was amazing from a rating 1-10 I give her a 20, she was there for us through each step and was available 24/7 for any question we needed she was there and if she didn’t know she would get it, she is professional, caring, and loving person, we consider her as part of our family. Thank you agin Yisset for everything. Now when it comes to our new home, we love it and we haven’t had any issues, but am sure Lennar would take care of it if we should have one, Lennar always been an amazing builder and very trustworthy with some many beautiful homes. Thank you Lennar and there Team. ... More

Every thing thru the closing was great. Sales staff couldn’t be more helpful. Construction supervisor was very helpful and competent. Once house was closed Lennar was less than responsive. I would encourage others to purchase Lennar home but would recommend that prior to closing make sure you identify problems and have them resolved prior to closing.

I did a remote closing and it went smoothly. However, some of the items that were supposed to be taken care of before the closing: General cleaning, Fire alarm chirping, cabinet hardware falling off, Tile floor stains and missing garage door openers were not addressed. I closed on 5/228 and started moving in a month later. As of this writing the fire alarm is the only item addresed

I love this house, Summerville II, house of my dreams. I just wish the materials used were better quality. I have had to put in warranty tickets every week since living here for the last 2 mths, Wayne the warranty man is very responsive and he is great to work with. Brad P who sold us this house was great to work with also, he sent updated pics and videos of the building process since we were not local. Brad P also responded to all my questions and calls. He explained how the buying process would work. Very happy with the Lennar team and my new house. Just wish that they used better quality items. Such as cabinetry, countertops, appliances, the walls are very thin. I hear my son in his bedroom located in the front of the house white I am in my bedroom located in the back of the house. ... More

Damage to window glass and other issues. Also electrical outlets not installed properly. Requiring calling warranty to repair.

Very efficient, left home clean and complete

Quality is terrible. Warranty work for major issues is also terrible. Mold in home found 5 days after closing. House was leaking from multiple points around entire home. Pool patio flooded with 15 minutes of rain.

Purchasing was smooth less with sales and closing. All personal on these two teams very responsive and helpful. Closing in relation to date to close walkthrough was subpar. We were given a date to close in purchase order and then was moved up 3 weeks. House was not in shape to close as the construction to finalize was being rushed with new move up date, end of fiscal quarter. We used our own inspector which picked up the same amount of items to be corrected and even more which lennar refused to make fixes. We were told our inspector takes the place of our walkthrough and if something isn’t noted on the inspection report they won’t fix and would go to warranty if needed after closing. Also informed it’s not on Lennar in relation to concrete once laid unless uneven. I explained I did not want to deal with warranty for items that could be corrected or noted to be correct prior to closing. We were also not informed that there is a one year plumbing warranty so if you want to change out anything in relation to plumbing you have to call the plumbers and schedule them to install otherwise your plumbing warranty for the first year will be void. Thankfully we found this out when we were having our dishwasher installed. So now moving forward I call, but the construction manager stated he didn’t even know when I called him. That is concerning they he didn’t know and it was never stated. Dealing with warranty has been a lot of back and forth. Minor items are quick and corrected. The blinds company used was amazing as the supervisor told his employee servicing the house “use replace it and make her happy.” The trade that have come has been nice and pleasant. However my biggest concern is the amount paid for the home and the final touches, quality of the small items and the fixtures. The fixtures looked as if they were purchased and did not match the price of home. Basic chrome and laundry fixtures in kitchen and other areas. My BIGGEST issue is with the installation of the tub and enclosure products. The enclosures shake so much they have a give that doesn’t seem secure. I was informed by “higher ups” that the construction was to specs, the enclosures was installed to company’s specs and there is nothing that can be done. I was also told there is caulking (subpar) and no water intrusion so not to worry. Red flag this is something I worry about and rather be agreed of that issue. Also the fact the tub and enclosure are not flush and “no caulking needed due to the way it fits”. Water that stays in the craves is a concern. Overall Lennar purchase is a 3 star. For the price paid for the cookie cutter layout, fixtures and no choice of updates. The personal has been helpful for the most part. However, beware of quality of items and the amount you will have to fight for quality of expectations when paying almost 500k for a forever home. We had to add gutter as that was cut back, no outside lights near garage doors, patio is a small slab, 18in x 36in, to step on outside the slider. Had double sinks in model- now single, had impact windows- now metal shutters. This means even more money to spend to make the home to standards. ... More

We moved across the country to this Lennar community. Everyone we have dealt with from the realtors, to the closing agents, to the construction and warranty people have been a delight to deal with. We have only been here a couple of months, but we have no complaints.

Kelly our customer care representative is extremely helpful, professional and knowledgeable. Whatever problems we had, Kelly arranged for it to taken care of right away. We cannot say enough good things about her. A great problem solver.

The Sales person Iolanda is amazing she is definitely making a difference at Lennar.

Let's separate house, materials, workmanship, Lennar Mortgage/LennarTitle. House has nice layout and looks good, materials mostly cheap but apparently that's what you get for such price. Nice looking place, if you don't know what to look for or didn't order separate inspection. Big pluses: - good lot, great amenities center (really awesome). - people are responsive and nice. - sales guy is awesome, he even made his own website to give people needed information, cause Lennar doesn't do it. House issues: - NEVER buy house (even new one) without external inspection. I had 12 minutes video of me walking the house and listing the issues. Quality control is poor. Example: AC vent is closed by dry wall, so no AC in the room. Huge gaps in the lanai mesh metal parts, so anything can fly inside or fall from the wind. Safety issues, dents, pain issues, ghost doors, stains, etc. - to be fail most of the issues where resolved, but the only way to make them fix few major issues was not to accept the house. - house should be finished and passed to the owner clean, right? Nope, it was dirty with lots of debris after asap fixes. Disappointing. Lennar Mortgage and Title: - great experience about all, really good job. Except one of them messed up and I exigently found out that I have to go into the office to sign in person the day before (even in the system it was written that it's fully remote), not fun experience trying to shift all the plans and work ASAP! Lennar, please work on the internal processes and inspection's quality. ... More