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Lennar Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Lennar.

Read all 271 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Fort Myers Area

271 Reviews in Fort Myers Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Lennar in Fort Myers Area

View Homes

Customer Reviews

Overall good home, but way too many initial quality issues

  • Scott T.
  • Verified HomeBuyer
  • March 29, 2022
  • Fort Myers, FL

This is our second Lennar home and we love the floorplan. Their homes are good values, but this one had many more quality issues than our first. Also they used to brag about how technologically advanced their homes were, but perhaps due to covid and staffing shortages, the technology in this home was essentially a DIY exercise. The home was not even close to ready when we did our walk through and the closing was bumped twice due to garage door availability. A few of the more major issues were: 1. The kitchen cabinets and granite in the kitchen weren't set properly and the range/oven ...

Total Score 3


Quality 2

Trustworthiness 5

Value 4

Responsiveness 4

The builder was fine, Lennar Mortgage had horrible communications.

  • Gene R.
  • Verified HomeBuyer
  • December 30, 2021
  • Fort Myers, FL

The time line for construction was laid out after our purchase. Lennar completed our home in the time they said they would. Some minor issues arose after the purchase of our home, but Lennar responded immediately to our requests.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 5

Lennar - Many poor design features, overpriced for quality

  • Anonymous
  • Verified HomeBuyer
  • December 29, 2021
  • Fort Myers, FL

Many poor design features, overpriced for quality

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

Customer Sales and Service Outstanding

  • Kim W.
  • Verified HomeBuyer
  • November 10, 2021
  • Bonita Springs, FL

Purchasing my home the Lennar homes was positive especially in dealing with our sales and customer service support teams. My sales representative Susie and my customer care representative Mark are outstanding people to work with!

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 5

Lennar Experience

  • Jeffrey K.
  • Verified HomeBuyer
  • July 09, 2019
  • Fort Myers, FL

The salesperson, Stephanie Miller that we bought our home through did not make us aware of the upgrades that can be made during the purchase process. She also did not get back to us when we had questions. Chris and Dave have been exceptional in coordinating the techs to come and fix the issues in our home.

Lennar responded:
Hi Jeffrey, thank you for your feedback. We are sorry to hear about your experience with your New Home Consultant, but are glad to hear that Chris and Dave have been helpful to you. Please feel free to reach out to us at corporatecustomercare@lennar.com with any additional details. We will be happy to follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Home building experience

  • Joseph R.
  • Verified HomeBuyer
  • November 15, 2023
  • Fort Myers, FL

Who’s the community of Timer Creek seems nice and the home was built fairly quickly, there have been multiple quality issues that are unacceptable. I used to build houses and speak from experience as a licensed BC. Missing crown in kitchen, big hole in drywall, and other glaringly apparent defects should have been resolved prior to closing. Lennar mortgage and tactile have horrible communication with the customers. Not impressed!

Total Score 3


Quality 4

Trustworthiness 3

Value 5

Responsiveness 2

Quality of the home does not match the cost

  • Anonymous
  • Verified HomeBuyer
  • October 03, 2023
  • Fort Myers, FL

Nice Floor plan but the quality of the work is not worth the price. Every wall, every ceiling, every window is out of square. The list of repairs is long but so far Lennar is cooperating. They are just building too much too fast and it showa

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 4

New home in vista wild blue

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Fort Myers, FL

Total lprocess was long and no much communication from sales representative. Deadline for the house was, 2 months late, home is built very sound but the fine craftsmanship details are not there. I love our house and community with all the issues being taken care of.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Lennar - The closing was forced as the home was not completed.

  • Brian M.
  • Verified HomeBuyer
  • August 16, 2022
  • Fort Myers, FL

The closing was forced as the home was not completed. We had over 2 dozen things that needed completed. If we didn't close the day we did the interest rate went way up. Seven weeks after closing we still have at least 10 items on the punch list still needing completed. Knowing who to talk to at Lennar is irritating. The sour experience we are still going through has ruined the sweetness of buying our final new home.

Total Score 3


Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

Lennar - You need to check every area in the house, many items were not

  • Donna S.
  • Verified HomeBuyer
  • December 01, 2021
  • Fort Myers, FL

You need to check every area in the house, many items were not completed

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3

Excellent Sales, Poor Contractor Resonsiveness.

  • John P.
  • Verified HomeBuyer
  • April 14, 2020
  • Fort Myers, FL

The sales representative has been great, responsive and helpful. The contractor materials were good but his QA/QC was poor. Too many punch list items and issues that are still not resolved. He continues to construct new houses and puts off punch list work 4 months after closing. I did not want to close with some of these issues outstanding but "the builder" insisted and had the upper hand based on the contract. The rating is lowered due to contractor QA/QC and responsiveness.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Not to fast to get warranty repairs !!

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Fort Myers, FL

Waited months for some repairs , you write work order day after day. Caller Regional manger just get the run around.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Lennar - No lighting ,provided, this cause the home to have electrical

  • Camilo W.
  • Verified HomeBuyer
  • November 22, 2019
  • Fort Myers, FL

No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

1st day of buying sales rep was great and helpful throughout

  • Michael M.
  • Verified HomeBuyer
  • November 14, 2023
  • Lehigh Acres, FL

Could not make walk through, tried a zoom walk through however lack of internet did not allow that. Therfore we were quite surprised on move in day. Doors were unlocked missing items from within the home washer & dryer not hooked up. House was never cleaned very good, water to refrigerator not hooked up, dish washer did not work and it took three times over a month to get it working. Paint on 90% of all wall plates. And when we tried addressing these issue we were told it's now a warranty issue. Therfore not a very good experience to start out.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

James M

  • James M.
  • Verified HomeBuyer
  • July 12, 2023
  • Fort Myers, FL

Zach in sales office is a rockstar!!! Little disappointed that Lennar wanted me to close on the house without a shower enclosure and lanai cage- they have not been to responsive to post closing issues either. Zach rocks!!

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 3

RandR

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2023
  • Fort Myers, FL

1, Pushed to closing of the deal without completing the job with satisfaction 2. After closing, Buyers are pushed around for no reason. 3. Managers and main contractors very courteous and professional but workmanship fair. 4. Appliances are all Apartment grade.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

lack of responsiveness

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Fort Myers, FL

I know there are delays due to COVID but that cannot be a legitimate excuse for everything. I am happy with the structure itself, but there has been no resolution to some issues that were going to be taken care of immediately. No followthrough.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - You can tell it's a cookie cutter home.

  • Skyler R.
  • Verified HomeBuyer
  • November 04, 2020
  • Fort Myers, FL

You can tell it's a cookie cutter home. Can't beat the value

Total Score 3


Quality 2

Trustworthiness 3

Value 5

Responsiveness 3

Lennar - Get everything in writing and all work completed before you close.

  • Rudolf B.
  • Verified HomeBuyer
  • March 29, 2020
  • Estero, FL

Get everything in writing and all work completed before you close.

Lennar responded:
Hi Rudolf, thank you for your feedback. We are sorry for any issues you've had. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

New house

  • Thomas D.
  • Verified HomeBuyer
  • March 24, 2020
  • Bonita Springs, FL

Customer service follow up is marginal

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

Lennar was decent

  • Anonymous
  • Verified HomeBuyer
  • February 26, 2020
  • Estero, FL

Lennar was fairly decent to purchase a home with.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Good and bad

  • Steven W.
  • Verified HomeBuyer
  • November 29, 2019
  • Bonita Springs, FL

Love our house and community. Some of the craftsmanship is not exactly worthy of 700K plus homes. Responsiveness to warranty issues has been very disappointing overall.

Lennar responded:
Hi Steven, thank you for taking time to share your thoughts. We apologize for the timeliness of service you have experienced. Could you please send us a note with any outstanding items to corporatecustomercare@lennar.com, so we can follow up for you? - Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

moises lee

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2023
  • Fort Myers, FL

He was great throughout the experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Haste Makes Waste

  • Peter N.
  • Verified HomeBuyer
  • November 29, 2022
  • Fort Myers, FL

This is the second home we built with Lennar in the Vista Blue community. The true reason is that we love the community and the fact that the houses are built to a demanding hurricane code. Where Lennar falls short is in the details of its finished product. The EII program (Everything Is Included) was presented as meaning that top of the line luxury items were all included. But the reality is that the cheapest version of every item was included. We have owned the house for two months and already have replaced all of the appliances and fixtures that were provided by Lennar. EII actually ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

They just rush to put up as many homes as quickly as possible.

  • Mark W.
  • Verified HomeBuyer
  • January 21, 2022
  • Fort Myers, FL

Expect a lot of delays and a long punch list of things that need to be done prior to closing and even after.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3