
Lennar Reviews in Fort Myers, FL
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What Fort Myers Homeowners Have to Say About Lennar.
Read all 325 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Myers Area
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Customer Reviews
Somewhat satisfied
- John L.
- Verified HomeBuyer
- November 28, 2019
- Fort Myers, FL
Make sure everything promised is completed. Warranty work should be submitted asap
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
Wonderful Sales Agent
- Mitchell B.
- Verified HomeBuyer
- January 23, 2025
- North Fort Myers, FL
We love our new home. The homes that Lennar build are beautiful. The sales agent Iolando was above and beyond great! She was so informative and so helpful. We would have passed on our purchase if it was not for her. The only negative experience thus far is that the building manager will not respond to communication about concerns dealing with minor fixes. Hopefully, he will soon.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 1
Satisfied with home . Outside needs improvement hi
- Anthony C.
- Verified HomeBuyer
- January 12, 2025
- Estero, FL
Great salesperson in lennar office. Very helpful and informative. Project manager was very helpful and informative as well during walk through.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar - They don’t give enough options
- Michael R.
- Verified HomeBuyer
- December 01, 2020
- Estero, FL
They don’t give enough options
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
No quality finished. Missing quality control
- Gineska O.
- Verified HomeBuyer
- April 25, 2023
- Fort Myers, FL
No quality finished house. Very expensive house for the quality
Total Score 4
Quality 1
Trustworthiness 4
Value 2
Responsiveness 4
Low build quality, good service upto sales, average customer support
- Anonymous
- Verified HomeBuyer
- June 22, 2023
- Fort Myers, FL
The experience up to the point of sale was good. Build quality was average at best and poor in several areas - electrical sockets were not flush to the wall with a visible gap, corners overlapped and no effort to fix, broken counter top slab was still used and too late to fix, AC filter was shoved incorrectly causing issues. Customer service post sale was poor to average - you can raise tickets but no way to follow up or even know what ticket was submitted(if you raised many), they ask to sign off with just a request number with no clue on what it refers too, no ETA on fixes, no way to ...
Total Score 4
Quality 3
Trustworthiness 2
Value 2
Responsiveness 3
Quick responses to any issues needing correction.
- John E.
- Verified HomeBuyer
- December 01, 2020
- Estero, FL
The mortgage company was not smooth. Our representative left in the middle of it and no one notified us of this for awhile. It wasn’t made easy to understand what was going one.
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing warranty service
- David S.
- Verified HomeBuyer
- January 17, 2023
- Fort Myers, FL
Building process was not what I expected but the service after movein was, and continues to be, amazing.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
The overall value of the home was good.
- Anonymous
- Verified HomeBuyer
- December 23, 2021
- Fort Myers, FL
The house was incomplete at the time of closing. A very long list of items to be fixed on closing day. It took weeks, if not months to get them all fixed. Lennar sales did not disclose all information about the home lot and Vista community information. A pedestrian Traffic sign was installed at the driveway entrance, Additionally, we have come to find out Vista Lake Owners residing in the Wild Blue community, will not be able to use Wild Blue entrances. This was a huge disappointment. The Community clubhouse was promised completion 6 months ago, now group d had not yet been broken and ...
Total Score 3
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Overall good home, but way too many initial quality issues
- Scott T.
- Verified HomeBuyer
- March 29, 2022
- Fort Myers, FL
This is our second Lennar home and we love the floorplan. Their homes are good values, but this one had many more quality issues than our first. Also they used to brag about how technologically advanced their homes were, but perhaps due to covid and staffing shortages, the technology in this home was essentially a DIY exercise. The home was not even close to ready when we did our walk through and the closing was bumped twice due to garage door availability. A few of the more major issues were: 1. The kitchen cabinets and granite in the kitchen weren't set properly and the range/oven ...
Total Score 3
Quality 2
Trustworthiness 5
Value 4
Responsiveness 4
The builder was fine, Lennar Mortgage had horrible communications.
- Gene R.
- Verified HomeBuyer
- December 30, 2021
- Fort Myers, FL
The time line for construction was laid out after our purchase. Lennar completed our home in the time they said they would. Some minor issues arose after the purchase of our home, but Lennar responded immediately to our requests.
Total Score 3
Quality 4
Trustworthiness 2
Value 4
Responsiveness 5
Lennar - Many poor design features, overpriced for quality
- Anonymous
- Verified HomeBuyer
- December 29, 2021
- Fort Myers, FL
Many poor design features, overpriced for quality
Total Score 3
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Customer Sales and Service Outstanding
- Kim W.
- Verified HomeBuyer
- November 10, 2021
- Bonita Springs, FL
Purchasing my home the Lennar homes was positive especially in dealing with our sales and customer service support teams. My sales representative Susie and my customer care representative Mark are outstanding people to work with!
Total Score 3
Quality 2
Trustworthiness 5
Value 3
Responsiveness 5
Lennar Experience
- Jeffrey K.
- Verified HomeBuyer
- July 09, 2019
- Fort Myers, FL
The salesperson, Stephanie Miller that we bought our home through did not make us aware of the upgrades that can be made during the purchase process. She also did not get back to us when we had questions. Chris and Dave have been exceptional in coordinating the techs to come and fix the issues in our home.
Lennar responded:
Hi Jeffrey, thank you for your feedback. We are sorry to hear about your experience with your New Home Consultant, but are glad to hear that Chris and Dave have been helpful to you. Please feel free to reach out to us at corporatecustomercare@lennar.com with any additional details. We will be happy to follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Few major issues but ok experience overall
- Anonymous
- Verified HomeBuyer
- June 13, 2025
- Estero, FL
Let's separate house, materials, workmanship, Lennar Mortgage/LennarTitle. House has nice layout and looks good, materials mostly cheap but apparently that's what you get for such price. Nice looking place, if you don't know what to look for or didn't order separate inspection. Big pluses: - good lot, great amenities center (really awesome). - people are responsive and nice. - sales guy is awesome, he even made his own website to give people needed information, cause Lennar doesn't do it. House issues: - NEVER buy house (even new one) without external inspection. I had 12 minutes ...
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 4
Good and not so good
- Anonymous
- Verified HomeBuyer
- December 05, 2024
- Lehigh Acres, FL
Overall, we are satisfied though we had issues related to quality of workmanship and lack of cleaning the property before we arrived. The onsite customer service rep did a good job in getting a cleaning crew in to do a deep cleaning when we first arrived, though it took a couple of days. There appear to be significant delays in starting construction of the clubhouse and amenities facilities for this community. We are seasonal residents and look forward to being in sunny and warm Florida this winter. However, we are disappointed that construction on the clubhouse and related facilities ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Hazelnut
- Melynda Carter G.
- Verified HomeBuyer
- December 02, 2024
- Lehigh Acres, FL
Unresponsive to claims, an outlet in my living room wasn’t connected properly and I haven’t even recorded a confirmation email of my claim yet from 3weeks ago. Also my street still doesn’t exist two months in!! Can’t change my address on any accounts or receive certain packages or deliveries.
Total Score 3
Quality 4
Trustworthiness 4
Value 5
Responsiveness 1
Home building experience
- Joseph R.
- Verified HomeBuyer
- November 15, 2023
- Fort Myers, FL
Who’s the community of Timer Creek seems nice and the home was built fairly quickly, there have been multiple quality issues that are unacceptable. I used to build houses and speak from experience as a licensed BC. Missing crown in kitchen, big hole in drywall, and other glaringly apparent defects should have been resolved prior to closing. Lennar mortgage and tactile have horrible communication with the customers. Not impressed!
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 2
Quality of the home does not match the cost
- Anonymous
- Verified HomeBuyer
- October 03, 2023
- Fort Myers, FL
Nice Floor plan but the quality of the work is not worth the price. Every wall, every ceiling, every window is out of square. The list of repairs is long but so far Lennar is cooperating. They are just building too much too fast and it showa
Total Score 3
Quality 2
Trustworthiness 5
Value 3
Responsiveness 4
New home in vista wild blue
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Fort Myers, FL
Total lprocess was long and no much communication from sales representative. Deadline for the house was, 2 months late, home is built very sound but the fine craftsmanship details are not there. I love our house and community with all the issues being taken care of.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Lennar - The closing was forced as the home was not completed.
- Brian M.
- Verified HomeBuyer
- August 16, 2022
- Fort Myers, FL
The closing was forced as the home was not completed. We had over 2 dozen things that needed completed. If we didn't close the day we did the interest rate went way up. Seven weeks after closing we still have at least 10 items on the punch list still needing completed. Knowing who to talk to at Lennar is irritating. The sour experience we are still going through has ruined the sweetness of buying our final new home.
Total Score 3
Quality 3
Trustworthiness 5
Value 4
Responsiveness 2
Lennar - You need to check every area in the house, many items were not
- Donna S.
- Verified HomeBuyer
- December 01, 2021
- Fort Myers, FL
You need to check every area in the house, many items were not completed
Total Score 3
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Excellent Sales, Poor Contractor Resonsiveness.
- John P.
- Verified HomeBuyer
- April 14, 2020
- Fort Myers, FL
The sales representative has been great, responsive and helpful. The contractor materials were good but his QA/QC was poor. Too many punch list items and issues that are still not resolved. He continues to construct new houses and puts off punch list work 4 months after closing. I did not want to close with some of these issues outstanding but "the builder" insisted and had the upper hand based on the contract. The rating is lowered due to contractor QA/QC and responsiveness.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Not to fast to get warranty repairs !!
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Fort Myers, FL
Waited months for some repairs , you write work order day after day. Caller Regional manger just get the run around.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
Lennar - No lighting ,provided, this cause the home to have electrical
- Camilo W.
- Verified HomeBuyer
- November 22, 2019
- Fort Myers, FL
No lighting ,provided, this cause the home to have electrical issues that were not tested until I moved in
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
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