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Lennar Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Lennar.

Read all 414 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Fort Myers Area

414 Reviews in Fort Myers Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.7

Lennar in Fort Myers Area

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Customer Reviews

Nice Floorplan in Great Location

  • Gary B.
  • Verified HomeBuyer
  • April 15, 2023
  • Fort Myers, FL

Overall experience was good. Drywall finish is not, it’s terrible. I understand the builder has deleted the sliding glass door in the master bedroom which is great improvement that we would have liked. Makes good floorplan even better by creating needed wall space. Gateway location is convenient and up and coming.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

The project manager, Keith, has been very responsive, but there are many little things that should have been taken care of before we moved in.

  • Virginia H.
  • Verified HomeBuyer
  • April 14, 2023
  • Fort Myers, FL

Home Buyers need to know exactly what is included in a new home. I was completely unaware that my new home would not have exterior lights, that there were no shower doors in two of the three bathrooms and no towel bars and no mirrors in any of the bathrooms. I have spent the first month in this home purchasing those items. Also older couples like myself need more one on one attention as it is often difficult to do everything via the computer. We have difficulty with Virtual visits.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Experience was fine

  • Carol Z.
  • Verified HomeBuyer
  • April 12, 2023
  • Fort Myers, FL

Home buying experience was excellent sales person Ryan

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

RandR

  • Anonymous
  • Verified HomeBuyer
  • April 11, 2023
  • Fort Myers, FL

1, Pushed to closing of the deal without completing the job with satisfaction 2. After closing, Buyers are pushed around for no reason. 3. Managers and main contractors very courteous and professional but workmanship fair. 4. Appliances are all Apartment grade.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Not good not good not good

  • C.J. R.
  • Verified HomeBuyer
  • April 11, 2023
  • Fort Myers, FL

Not good on helping with warranty items

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Kristen , Colten and Brian and Mike have been awesome

  • Beverly M.
  • Verified HomeBuyer
  • April 11, 2023
  • Fort Myers, FL

This isn’t second Lennar home. I am a single woman and was very nervous about everything. I had to buy a home after the hurricane and I went to Lennar because I knew I had a great experience before. Kristen walked me through all the financial steps and answered her phone and texted me back always and very promptly. Colten answered all my questions about the property quickly and with detail, Mike followed up to make sure I had all proper documents and Brian has been in touch and over the top in any questions or other Ned’s with the home. These employees exhibit such loving concern and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nick from customer care was amazing!!

  • Jerry O.
  • Verified HomeBuyer
  • April 04, 2023
  • Fort Myers, FL

The quality of the house is very good and everything is beautiful! Best floor plan I’ve seen here in Florida by far!! Nick is very attentive to all my needs!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor communications - lack of choices

  • Lisa B.
  • Verified HomeBuyer
  • March 28, 2023
  • Fort Myers, FL

During the entire buying and building process communications from Lennar were non existent. Lack of choices in building upgrades. Lennar cut most all extra's including lighting, Very poor excuse for a custom builder. "Everything included" is a joke!

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Disappointed

  • Sharon R.
  • Verified HomeBuyer
  • March 21, 2023
  • Fort Myers, FL

I was very excited when I came to the development and chose to purchase a new home. In the beginning everything moved very quickly. Then it stalled. No updates, rare interaction when I reached out first. My closing date was pushed a few times, which I understand is to be expected - but I would have preferred honesty over BS. Closing day I couldn't move in because there was no occupancy permit. I have been living in the house 7 weeks now and I still don't have a refrigerator in my kitchen because the hole left was too small and it has taken this long to be corrected (still not corrected). ...

Lennar responded:
Good afternoon Sharon, thank you for taking the time to share this feedback. We want to offer our sincerest apologies for the inconvenience these issues may have caused. If you would like us to review any outstanding items, please send a message to us at LennarCares@lennar.com. Thank you.

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Buyer beware

  • Stephanie H.
  • Verified HomeBuyer
  • January 31, 2023
  • Fort Myers, FL

Lennars home buying experience is horrific. From the lies that the manipulative realtors spew, to the horrible workmanship. Their goal of Lennar is to only complete a house to 90%before closing. Punch lists are never completed. Extremely manipulative to women. Take total advantage of. Do not buy a Lennar home.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I made a Mistake

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2023
  • Fort Myers, FL

Quality and Customer service Sucks. Wish i could Rate NEGATIVE

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everyone has been most courteous and helpful.

  • Conrad B.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

I have had a pleasant experience with purchasing this home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Van D

  • Van D.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

The buying process was great Zach followed up with us through the construction process. My biggest disappointment is the quality and the workmanship and finishes. Skip trowel finish on walls terrible done buy someone who didn't know what they were doing. We love the house and community just wish better care should be take with interior finishes.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Not a strong finish

  • Troy B.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

Community is great, home layout is great. Really disappointed with the cleanliness and the actual process of a home being completed at closing. It appears that the home quality does not matter as long as there is a CO. The rest we can pass off to warranty. If there were some simple checks and balances in place where someone actually went through the homes prior and completed the items. I’m a real estate agent and can say Lennar walkthru’s are by far the most difficult and I am trying to explain to my clients why their home is not actually completed but don’t worry someone will come along ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Nilton

  • Nilton V.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

Is not a good company

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Amazing warranty service

  • David S.
  • Verified HomeBuyer
  • January 17, 2023
  • Fort Myers, FL

Building process was not what I expected but the service after movein was, and continues to be, amazing.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

moises lee

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2023
  • Fort Myers, FL

He was great throughout the experience.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Internet issue

  • Adam F.
  • Verified HomeBuyer
  • January 16, 2023
  • Fort Myers, FL

We have been waiting to get internet line ran to our home for over 3 weeks.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Ed

  • Edward C.
  • Verified HomeBuyer
  • January 11, 2023
  • Fort Myers, FL

Overall quality good. More punch list items than expected, most minor, however one is considerable, will require cutting up master shower tile floor to pitch draining correctly, pitch off more than an inch from one end to the other. In 2013. I also had a new home built by Lennar, quality and responsiveness was better. That experience in 2013 was what lead me to stay with Lennar. The current sale rep, Moe Lee is excellent and very responsive. The mortgage team was fantastic. The only area of concern was with the overall quality of the contractor workmanship. I am currently going through the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Horrible experience

  • Christopher P.
  • Verified HomeBuyer
  • January 10, 2023
  • Fort Myers, FL

Waste of money pay too dollars and the house is built with the cheapest materials. Sales people have no interest after ur contract is signed don’t even make sure you have everything that is supposed to come with your home. Just horrible.

Lennar responded:
Hi Christopher, thank you for your review, we appreciate you taking the time to share your experience with our team. If there is anything we can do to assist you going forward, please do not hesitate to contact us at lennarcares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Poor Customer Experience

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2022
  • Fort Myers, FL

Lennar does not communicate with buyer during the construction nor punch list resolution process. The only work punch list items when you escalate to management. Then you get attention for a day and they ignore you the next day. They make up stories as to why things do not work or why they work the way they do. And it is always the other guys fault. No one takes responsibility to correct matters.

Lennar responded:
Hi, we appreciate your feedback. We want to apologize for the frustrations you have experienced and outlined above due to the responsiveness of the customer care team. Please send us a message with details of anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Was easy

  • David B.
  • Verified HomeBuyer
  • December 20, 2022
  • Fort Myers, FL

I would never buy a new home from Linnar again I have never seen a more sloppy construction job. Has take hours and hours to get things fixed If I had it to do over again I would just set aside 10k and hire people to just fix it, the hours I have had to spend are crazy and there is still tons to do Community center is over a year behind schudle and not even close to being done I am amazed Lennar is a profitable company running business this way

Lennar responded:
Hi David, thank you for taking time to write a review. We appreciate you taking the time to share this experience and would like to apologize for the time it has taken to address your issues. If there is anything outstanding that could use further attention, please send a note to our team at lennarcares@lennar.com with any details you can provide and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Overall Experience of Build Experience

  • Debbie S.
  • Verified HomeBuyer
  • November 30, 2022
  • Fort Myers, FL

I am a first-time home builder and was not sure what to expect. I was always told that Lennar was a great company, but my experience here certainly hasn't reflected that. No one who pays what we pay for on these homes should be forced to put in warranty tickets on damaged or substandard materials in a brand-new home and then wait months for replacements or repairs.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Haste Makes Waste

  • Peter N.
  • Verified HomeBuyer
  • November 29, 2022
  • Fort Myers, FL

This is the second home we built with Lennar in the Vista Blue community. The true reason is that we love the community and the fact that the houses are built to a demanding hurricane code. Where Lennar falls short is in the details of its finished product. The EII program (Everything Is Included) was presented as meaning that top of the line luxury items were all included. But the reality is that the cheapest version of every item was included. We have owned the house for two months and already have replaced all of the appliances and fixtures that were provided by Lennar. EII actually ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 3

Home owner

  • Julien D.
  • Verified HomeBuyer
  • November 01, 2022
  • Fort Myers, FL

The worst quality home I ever had in my life.

Lennar responded:
Good afternoon Julien, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1