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Lennar Reviews in Fort Myers, FL

What Fort Myers Homeowners Have to Say About Lennar.

Read all 271 verified reviews from homeowners that built a new home with Lennar in the Fort Myers area. Fort Myers homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Fort Myers Area

271 Reviews in Fort Myers Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Lennar in Fort Myers Area

View Homes

Customer Reviews

Home after 6 months

  • James H.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Myers, FL

Overall satisfaction of the home is good the overall satisfaction of the construction going in around the home is terrible. I understand the consequences of living in an area with construction but didn’t realize it would be like living in a war zone. They take little to no pride in keeping the work areas and surrounding lots clean.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 2

Happy with home but?

  • Carlos V.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Myers, FL

Buyer beware that the repair process after you own is not very good. Simple items take a while to correct. Often the customer care team communicates a repair date as a completed work, when actually nothing has been done and it may take several more weeks to resolve. My advice is get it all 100% prior to close and do a complete and through inspection to minimize issues. Don’t accept the sales line that it will all be completed, that will just lead to frustration on your part.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Mixed

  • Jonatan R.
  • Verified HomeBuyer
  • September 11, 2024
  • Fort Myers, FL

A few staff made the after purchase activities a traumatic and stressful situation. The house is okay but know the model houses are upgraded and made very nicely. Your house will not look the same and the quality of the work does not compare to the one provided to the model houses.

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 1

Malcolm B.

  • Malcolm B.
  • Verified HomeBuyer
  • July 08, 2022
  • Fort Myers, FL

The builder had three heads (Sales/Construction/Closing). Ryan (Sales) did a good job. Sadly Construction and Closing were generally poor. Unnecessary pressure was applied by Closing whilst Construction obviously could not achieve the completion dates given. Completion delayed by three weeks due to poor workmanship, mainly damaged doors. The Construction guys are OK when you find out who they are. From a Purchaser's perspective, the completion and closing process could be much improved by using a single point of contact.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Not good not good not good

  • C.J. R.
  • Verified HomeBuyer
  • April 11, 2023
  • Fort Myers, FL

Not good on helping with warranty items

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Disappointed

  • Charles H.
  • Verified HomeBuyer
  • June 15, 2022
  • Fort Myers, FL

The workmanship on the interior walls is very bad, when doing the walk through there were no lights in the home, so we could not see how bad it really was, but now that we have lights, the walls are terrible. The dryer was not installed incorrectly because the set screw was not tightened on the cord and that caused smoke and arcing, we have not had a dryer in 3 weeks. The tree in the backyard has been leaning almost to the ground since we moved in and looks terrible. Overall, I am very disappointed in the quality of work for a 2036 square foot home that we paid $441,000, I expected more from ...

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 3

Problems in my house after 1 1/2 monts

  • Sergio M.
  • Verified HomeBuyer
  • June 07, 2022
  • Fort Myers, FL

We moved in April 22 and from the we still waiting for our ICE MAKER. Details door paint with different white, area unfinished still open. From Lennar care they want to close all WO immediate even it’s no complete and open another (no agree)

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

The building process was disorganized and needs better planning and communication

  • Jose V.
  • Verified HomeBuyer
  • April 05, 2022
  • Fort Myers, FL

Building a home is very difficult, but building during a pandemic is extraordinarily stressful. supplies are always limited and timelines are completely disregarded. there needs to be teams working with the buyers in order to keep communication flowing. It seems that materials that arrive or not going to the homes that have been waiting the longest, but being distributed randomly. I am sure this is wasteful and costly for the builder, but frustrating for the buyer who waits months for supplies to arrive at their home only to see that other homes that were purchased much later were completed ...

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Poor comunication

  • Donna W.
  • Verified HomeBuyer
  • October 21, 2021
  • Fort Myers, FL

When purchasing my new home at Lennar what was presented to me was not what was delivered

Total Score 3


Quality 3

Trustworthiness 2

Value 4

Responsiveness 1

They don't communicate well. I had to make numerous calls and speak to various people before I learned the real reason why my home wasn't finished. At times I felt that I was being misled until I found people who told me the reasons for the delay.

  • John D.
  • Verified HomeBuyer
  • August 31, 2021
  • Bonita Springs, FL

We closed 4 months ago and I'm still waiting for items to be repaired/replaced. I've made numerous inquires and all I get is stalling. Some of the finishes aren't the best and after you close you have to spend a small fortune to customize the home. Lennar doesn't allow you to do it during construction when it would be cheaper and easier. Next time I will use a true custom builder.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 2

Lennar - Feel that Lennar is more concerned about the quantity of houses

  • Anonymous
  • Verified HomeBuyer
  • August 28, 2021
  • Fort Myers, FL

Feel that Lennar is more concerned about the quantity of houses rather than the quality.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

You get what you pay for ( almost)

  • Christopher O.
  • Verified HomeBuyer
  • February 26, 2020
  • Fort Myers, FL

Very misleading sales experience. Average warranty follow up. Average workmanship on overall build. Warranty items are bound to happen, but some of it stems from poor workmanship in the start. Community is very nice. The layout makes it esthetically pleasing. Amenities are nice. Gated community, not so much due to on going construction.

Lennar responded:
Hi Christopher, thank you for sharing your feedback with us. We appreciate your comments about the community, layout and amenities, and are sorry to hear about the other issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 1

Value 4

Responsiveness 2

Lennar - Punch list not finished before closing, promises made never kept.

  • Melissa B.
  • Verified HomeBuyer
  • July 14, 2019
  • Fort Myers, FL

Punch list not finished before closing, promises made never kept. Appliances were stolen and replaced with stored ones that were dented and not working properly, was told that it was a “Ge” issue. Had to go to BBB to get fridge that was not working replaced less then 90 days from closing. Had to go to headquarters to get any help With having house punch list finished.

Lennar responded:
Hi Melissa, thank you for sharing your comments about your experience. We are sorry to hear about the level of service you received. If we can assist you with any outstanding concerns, please send a message to us at corporatecustomercare@lennar.com with the information, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Very slow at fixing problems.

  • Donald Earl M.
  • Verified HomeBuyer
  • September 18, 2024
  • Lehigh Acres, FL

Changes are made to the house without telling the buyer.

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - I have had a number of issues with extremely low response time.

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2021
  • Fort Myers, FL

I have had a number of issues with extremely low response time. Anything from 6 weeks for garage remotes, missing support clips in the panty, paint touch up, ring and flo don't work, etc! The latest is the pump in the washer broke 10 days ago! The service person came yesterday and it needs to be ordered. Probably looking at another 2 weeks without a washer!

Total Score 3


Quality 3

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - Careless workmanship and lennar is unresponsive to the issues

  • Anonymous
  • Verified HomeBuyer
  • December 14, 2021
  • Fort Myers, FL

Careless workmanship and lennar is unresponsive to the issues once title is turned over.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - I'll never buy from Lennar again.

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2020
  • Fort Myers, FL

I'll never buy from Lennar again.

Total Score 3


Quality 1

Trustworthiness 2

Value 4

Responsiveness 2

Disappointed

  • Tony L.
  • Verified HomeBuyer
  • June 26, 2019
  • Bonita Springs, FL

The responsiveness of the Lennar team post closing has been unacceptable. This was compounded by many issues of poor quality materials and poor workmanship.

Lennar responded:
Hi Tony, thank you for your feedback. We are sorry to hear about the issues you experienced. Please send us a message with any outstanding items to corporatecustomercare@lennar.com and we will be happy to review and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

ABSOUTELY worst experience I've had in my buying and selling propertys

  • John Joseph S.
  • Verified HomeBuyer
  • October 23, 2024
  • Lehigh Acres, FL

Unbelievably difficult to get anything fixed. Will NEVER buy another Lennar product

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - Poor quality, workmanship, and materials

  • Michael P.
  • Verified HomeBuyer
  • November 03, 2021
  • Fort Myers, FL

Poor quality, workmanship, and materials

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Below average.

  • Anonymous
  • Verified HomeBuyer
  • October 23, 2024
  • North Fort Myers, FL

Lennar quality in work is not up to par for what you pay for. Cheap cabinets, driveway done incorrectly and answering back with concerns is awful.

Total Score 3


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Have a brand new home with hole in roof. Have to wait a month for water damage repair. My condenser is underwater

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • Fort Myers, FL

The workmanship is lacking and responding to fix things is awful

Total Score 3


Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

Rushed

  • Sandy L.
  • Verified HomeBuyer
  • October 19, 2022
  • Fort Myers, FL

Had to place best and final bid offer for home. You'll never know if you overbid or not. No customizing your new build, which is not what was communicated to us until it was too late (would have to give up deposit). They rush you to make your deposits and closing on your home, but are slow to respond when issues arise. They also don't give you timelines on how your home is progressing in the building phase. Not sure I would recommend them at this time. This makes me think twice about buying a new construction home in the future.

Total Score 3


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Lennar - This is our second and last lennar home.

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2021
  • Fort Myers, FL

This is our second and last lennar home. The Constructon quality has gone down from the drywall finish, paint, trim ect. Every punch item is pushed back and you fight to get every repair done. We are not happy with any part of this long process.

Total Score 3


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Working with the project manager and the follow up person. Rob was wonderful to work with and kept Us informed.of all the delays.Kimber who we work with on follow up problems is absolutely a asset to your company.

  • Daniel D.
  • Verified HomeBuyer
  • April 19, 2022
  • Fort Myers, FL

It was 14 month of screw ups and problems. Being told things that would or will never happen. Very frustrating and expensive for us to find a place to live for all the months. When I called to complain about the length of time it was taking I was told very sarcastically that I should read the contract and they have 2 years to build the house. It was screw up after screw up until Rob took over as superintendent. I would never ever recommend Lennar to anyone

Lennar responded:
Hi Daniel. Thank you for your feedback. We are sorry to hear about the long history of unsatisfactory service. We are especially sorry for broken promises, poor customer service and communication. If there are remaining items or if ever we may provide support, please don't hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Value 4

Responsiveness 5