Skip main navigation

Lennar Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Lennar.

Read all 173 verified reviews from homeowners that built a new home with Lennar in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4.1 out of 5 stars in Jacksonville-St. Augustine Area

173 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Value 4.1

Responsiveness 3.9

Lennar in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

did not have experience with the builder

  • Kathleen T.
  • Verified HomeBuyer
  • January 09, 2025
  • Saint Johns, FL

i bought a readily available home. i noticed even before the independent inspection, Lennar had taped areas around the house where they had already identified things to fix. The inspection/remediation process was a bit confusing as the documents signed did not have all the fixes from the report but in the end all was addressed. Any follow up was done swiftly.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

5 stars!

  • Jim J.
  • Verified HomeBuyer
  • December 19, 2024
  • Saint Johns, FL

On time. On budget. From point of sale through closing and beyond, Lennar has proven to be an exceptional company to work with. Thank you!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Good customer care!

  • Qitao X.
  • Verified HomeBuyer
  • September 28, 2021
  • Saint Augustine, FL

Good customer care! Nice community!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great honest people!!

  • Robin H.
  • Verified HomeBuyer
  • March 31, 2021
  • Jacksonville, FL

Very good builders with great follow up!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I love my house

  • Sarah A.
  • Verified HomeBuyer
  • January 01, 2020
  • Jacksonville, FL

I am very glad that I bought my beautiful Lennar house.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - We are extremely happy in our new home.

  • Elaine S.
  • Verified HomeBuyer
  • September 24, 2019
  • Saint Augustine, FL

We are extremely happy in our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Love the house, but…

  • Anonymous
  • Verified HomeBuyer
  • October 14, 2025
  • St Augustine, FL

We absolutely love our new home. Lennar reps and mortgage team were A+ the whole time. We had a few big issues with rooms not being insulated, but the maintenance team was so helpful and quick to fix it.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Very good experience

  • Martin R.
  • Verified HomeBuyer
  • July 05, 2025
  • Orange Park, FL

Very good experience. Nice neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Quality issues that I was told weren't covered

  • Joseph S.
  • Verified HomeBuyer
  • June 13, 2025
  • Green Cove Springs, FL

I expected a much better quality home for $400,000. Walls were painted poorly. There were baseboards that weren't painted very well. The exterior of the house was dirty even though it was supposed to have been pressure washed the day before closing. My rear slider doors were scratched. While the warranty people were very responsive, it's been a fight to get things covered.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

Ryan, Carlos and Ken are amazing

  • Kathleen S.
  • Verified HomeBuyer
  • April 15, 2025
  • St Augustine, FL

Ryan has been extremely responsive, patient, knowledgeable and helpful. Carlos is always there to answer our questions and always makes time for us.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Better Than Expected

  • Darryl B.
  • Verified HomeBuyer
  • December 24, 2024
  • Jacksonville, FL

This is the 5th home I've purchased. I am satisfied with Lennar.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

House quality

  • Abigail S.
  • Verified HomeBuyer
  • October 22, 2025
  • Orange Park, FL

I love the new home and neighborhood.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Good

  • Irene H.
  • Verified HomeBuyer
  • February 12, 2025
  • St Augustine, FL

was good on time with the appointment

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Loving it

  • Donald T.
  • Verified HomeBuyer
  • March 24, 2020
  • Jacksonville, FL

Buying was pretty straight forward. We had a home prior to this one and we needed to sell before we purchased our new Lennar home. They suggested Opendoor and from start to finish it took less than a month to sell and move into our new home. Lennar stayed in contract through the whole process and helped whenever needed.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Out of state homebuyer

  • Anonymous
  • Verified HomeBuyer
  • March 24, 2020
  • Saint Augustine, FL

Buying while out of state was challenging but Lennar helped make everything go smoothly.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - Beautiful floor plans

  • Jaime H.
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

Beautiful floor plans

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Repair issues

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2025
  • Green Cove Springs, FL

They build a home, not a custom home

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

I expected better

  • Eddie A.
  • Verified HomeBuyer
  • June 11, 2025
  • St Augustine, FL

My overall experience was great until we moved in. We found a couple of issues (a chipped tile and a couple of drywall issues) the superintendent came by took pictures and submitted a work order and that was the last time that we heard anything from Lennar.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 1

3 star review

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2025
  • Green Cove Springs, FL

Three-Star Review We recently received the keys to our new home and were excited to start moving in, but unfortunately the first thing we had to do was clean the entire house ourselves. It was very disappointing to find that the home hadn’t been cleaned before our walkthrough or move-in. As we’ve settled in, we’ve also noticed several small details around the home that don’t reflect the level of quality we expected. None of these issues are huge on their own, but together they’ve left us feeling less impressed with the overall finish. We still appreciate finally being in our new ...

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Overall a great experience as a first homeowner

  • Abhinandan Kishore C.
  • Verified HomeBuyer
  • April 18, 2025
  • St Augustine, FL

Overall a great experience as a first homeowner

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

My first new home

  • Connie S.
  • Verified HomeBuyer
  • July 31, 2019
  • Jacksonville, FL

I love my new home. Lennar homes really care about the families that purchase their homes. They have been as little slow at fixing every that comes up ,but I know they will take care of everything in time. You have a 1 yr warranty.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very pleased with the new house and the Lennar home buying experience!

  • Sharon D.
  • Verified HomeBuyer
  • July 10, 2019
  • Jacksonville, FL

I truly like the everything included concept as there are no pricing add ons/surprises. The house is trust to move in ready with blinds and ceiling fans. Just add groceries, friends and furniture! This is my 2nd Lennar home and I am happy to recommend them to anyone.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New home buying experince

  • Jeff K.
  • Verified HomeBuyer
  • January 03, 2025
  • St Augustine, FL

The overall home buying experience with Lennar was very positive. Everyone we worked with from our initial contact through closing was knowledgeable, professional and courteous. Being kept informed of the status of each step of the home buying process is important to me and the Lennar team did a good job of doing that. They responded back quickly with any questions they couldn’t immediately answer and didn’t make me continue to call them for that information.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Building standards seem to have lowered over the years

  • MICHAEL J.
  • Verified HomeBuyer
  • April 22, 2020
  • Saint Augustine, FL

Fit and finish just not what it used to be. This isn't just Lennar, it's all of the homes being built today. The subs are not craftsmen of old, they tend to just do sloppy work and never check their work. Why should the homeowner have to find all the little "presents" left behind by the subs???

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very Satisfied except for the finishing portions of the home

  • Nanjundiah S.
  • Verified HomeBuyer
  • March 17, 2020
  • Saint Augustine, FL

The builder had a very average finish. We had to rework it several times before the final walk-through. Since our support person (Mr.Mark) was very kind we were able to get a lot of stuff done after the closing by raising tickets. We are still not done with our home, the tub, there is a crack in it, something we were not able to see clearly during the final walk-through. Also Lennar a billion-dollar company should reiterate through their sales team several times about what is NOT included in the "All inclusive" home. For example we were hastily shown some things like the back blinds ,were not ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5