Lennar Reviews in Jacksonville St. Augustine, FL
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What Jacksonville St. Augustine Homeowners Have to Say About Lennar.
Read all 204 verified reviews from homeowners that built a new home with Lennar in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Lennar an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4.1 out of 5 stars in Jacksonville-St. Augustine Area
204 Reviews in Jacksonville-St. Augustine Area
Lennar in Jacksonville-St. Augustine Area
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Customer Reviews
Ghosted by Lennar after a lot of promises
- Anonymous
- Verified HomeBuyer
- March 18, 2020
- Saint Augustine, FL
Don’t trust anything you are told verbally by a Lennar employee. Closings are set quick and they promise to correct issues but the battle ensues if you go to closing. We are not the only resident with this experience.
Lennar responded:
I'm sorry to hear you aren't satisfied with your overall experience with Lennar. I would like to hear more about it and have our management team review and address thoroughly. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor person had no idea what they were doing and information was wrong
- Lynn B.
- Verified HomeBuyer
- February 26, 2020
- Ponte Vedra, FL
Poor customer service, errors on financial Documents even after correcting them multiple times, worse home buying experience ever
Lennar responded:
Hi Lynn, thank you for sharing your comments about your home buying experience. We are sorry to hear about the issues you had. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional feedback, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Only interested in selling, very slow response
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Saint Johns, FL
Workmanship is bad. Very low quality checks. The website does not allow you to keep track of the issues/timeline that you submitted. They do it on purpose. You have to call everyday for 1-2 weeks to fix one issue.
Lennar responded:
Thank you for sharing your comments. We are sorry to hear about your experience. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Don't deal with
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Jacksonville, FL
They will look out for themselves only
Lennar responded:
Thank you for your comments. We are sorry to hear that you feel this way. Please send a message to us at corporatecustomercare@lennar.com with the details of any items outstanding. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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