Lennar Reviews in Lakeland Winter Haven, FL

Not a great overall experience. Our New home consultant Ainsley was amazing! Everyone/thing else has just not been great. Unorganized, a lot misinformation. This review is after 2 months living in the home and still dealing with issues.

Beautiful place - Amazing amenities.

Lennars sales personnel is great. Unfortunately that's where it ends. It must be the material and labor shortage because the workmanship leaves a lot to be desired we have been in this house for nearly two months now and are still waiting for the work to be completed.(front door and frame along with all the closet doors and cabinets has to be replaced inside the house has to be repainted)I hope this is not the Lennars MO if it is I believe your reputation will suffer

Overall good experience due to all this Covid situation.

The experience in the purchase with the sales team was good, friendly and easy, but the defects and problems inside the house due to the poor finish was very bad, we arrived a month and 20 days from the closing and we still have many unsolved problems , I thought that buying from a company like Lennar with such prestige in the market we were going to be fine, but it was not like that

You have a very good product, but the customer experience has been worse than terrible. You have demonstrated no interest at all in the concerns and challenges that your clients might have and you expect all flexibility to change things on your side, but are not willing to give any flexibility to your client.

We had a great experience buying the property, we had support all the time. Actually this is our second property that we buy to Lennar.

I do not think that I can be fair enough to complete this survey at this point and time until my complaints have been resolved.

LANNAR IS THE BEST ...

Very bad experience, I have called and even went to the office and no response with the things that need fixing, and we are still waiting for someone to respond to us. Many things needed to fix on the first walk through. Still waiting for it to be fix. And now we have other things to get fix, No response at all. I would not want anyone to go through this.

When we first looked at the home we noticed that there was a large crack in the driveway concrete. When we showed up for the walk through the cracked concrete was replaced with new concrete which is a complete different color from the original. Crazy thing is they only needed to replace one section (1/6) and they did 2/3 of the driveway so now the driveway looks like a patch up job. Lennar DECLINED my request to fix the problem stating that they are not responsible if there is any staining or discoloration of the concrete driveway!!! I can not believe that LENNAR would allow this patchwork driveway to be something visible to potential buyers in the community!! Someone in the corporate office needs to see this and correct the house of many colored concrete. Driveway/sidewalks/entry all have a different color concrete not to mention the footprints and dried concrete drippings on the surface. I would like to also mention that there is concrete blown on my house from the construction company when they blew concrete onto the houses on both sides. No one has even tried to clean up the mess. I would NOT recommend LENNAR homes to any of my family or friends nor people who drive by and ask about buying here!!! Very unsatisfied with LENNAR ... More

The experience was not good and that’s being kind. The mortgage person had no idea what was going on. The setup of the first 3 homes upon moving in left use not knowing who any of the utilities where going to be we had to figure it out ourselves. 2 month later we where able to get internet but are still waiting for mailbox’s. And the craftsmanship shows that everything was just slapped together as fast as possible and getting someone to fix the issues was a waste of time I have done most of what I asked to be done myself. And the house was filthy for buying a brand new home.

Hello. I would equate my buying experience with Lennar to be average. Closing was delayed multiple times due to obvious supply chain issues. Communication was above average but the attention to detail in the construction of my home was lacking. Cleanliness was a problem and Multiple punch list issues were recorded AFTER my closing with no clear direction on how they would be addressed. I am not local so email or phone calls are critical in understanding issues going on with our home purchase. Setting up utilities took some figuring out. Would be nice to have a welcome aboard packet for new home buyers to outline everything we need to be aware of when purchasing with Lennar and ChampionsGate gate community. ... More

Everything went as planned, there was pandemic and staff turnover, we were happy with all how it went

House was poorly built. Takes forever to get anything fixed or taken care of.

I would never recommend this builder to anyone because they sacrifice quality for quantity. I’ve never experienced anything like I have with Lennar. It’s sad that no one even seems to care.

Absolutely horrible experience. Construction team left windows open and my floor and walls got soaked from the rain Over night. Then had to fight to have a remediation team come out. (This occurred during construction) paint all over our appliances and floors, had to fight to get it fixed. Have already had two plumbing issues, my solar system failed inspection, your trades keep canceling and not showing up when i have confirmed appointments to fix warranty issues. I still have items on my punch list from my final walk through that have still not been fixed. This has been an absolute nightmare. I will never recommend lennar to anyone looking for a home. If i see potential buyers I’ll be sure to tell them what we are dealing with. I’ve made complaints to corporate and nobody has even tried to call me. Sales people - useless Construction team - negligent , disgusting, unprofessional, don’t care about the work they are doing ... More

Not very happy with the experience overall.

This was my first time purchasing a home. I thought it was going to be amazing, but I would never recommend Lennar homes. I was not able to do a walk through until the morning of closing. After closing thinking the improvements would be worked on during the day after the walk through to come back at night to move in with half the house without electricity. The home was not cleaned prior to moving in. the fridge needed to be replaced thank goodness that was done, cabinets have dings in them. the tile is not leveled. there are unleveled areas of the walls. the carpets have nails sticking out of them. The building managers are not easy to reach I went through 3 of them since I moved in and only have been there a month. I am still waiting for things to be fixed. I love my home as slowly it is coming together but this building company is not the way to go even their workers advised me I should have researched more before buying from them. ... More

Be aware of the Move in Ready line. our house was not clean, the yard is 2 different types of sod, there were plumbing and electrical issues with the house that took 30 days to get corrected. I feel the corporation was in a rush to close and overlooked many quality issues. We will not buy another Lennar Home.

I have bought my house over 2 months and still have things on my list needed to be completed. They force a closing and was unable to meet the deadline of closing my house. They messed up my closing plans which had me ending up having to pay for a can for extra days. The. My house had over 16 issues and damaged appliances which still hasn’t been replaced. This has been the worst buying experience. They reach out and only make promises just to not come through with promises. I do not recommend.

Lennar is very responsible and very easy with the process. We very happy

House hasn't finished yet, but closing costs were payed in december.

The whole process was a nightmare from beginning to end.

This is our second Lennar home. They deliver what they promised.