Lennar Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Lennar.

Read all 330 verified reviews from homeowners that built a new home with Lennar in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Lakeland-Winter Haven Area

330 Reviews in Lakeland-Winter Haven Area

Star Rating Breakdown

Ratings by Category

Overall 3.3

Quality 3.3

Trustworthiness 3.3

Value 3.6

Responsiveness 3.3

Lennar in Lakeland-Winter Haven Area

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Customer Reviews

The WORST Experience

Yarilka H.
Verified HomeBuyer
March 31, 2020
Davenport, FL

I can’t believe you have the audacity to ask me to review my experience when we closed the home 4 months ago and my property still NOT done. Starting from our New Home Orientation the house was barely put together without appliances, forcing us to close because your fiscal year was due un November, not caring about the buyer experience whatsoever, to constantly argue with the incompetent staff for the things we already paid for and them arranging contractors to come to our property without consulting with us, having to lost weeks of work just waiting for someone to show up. I still have ...

Lennar responded:
Hi Yarilka, thank you for providing this feedback about the workmanship and outstanding items in your new home. We are very sorry to hear about the experience you've had. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

the bad construction

Denis A.
Verified HomeBuyer
March 26, 2020
Davenport, FL

the bad construction

Lennar responded:
Hi Denis, thank you for sharing your feedback. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Quality is very poor.

Anonymous
Verified HomeBuyer
March 17, 2020
Davenport, FL

I am not at all satisfied with the house we purchased. Why would you sell a house with so many issues? What's the point of buying a new house if it will give the owner several issues?

Lennar responded:
Thank you for providing this feedback about your home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Unsatisfied Customer

Anonymous
Verified HomeBuyer
September 24, 2019
Winter Haven, FL

Ever since we put a down payment on this place it has been problem after problem.

Lennar responded:
Thank you for your feedback about your new home purchase. We are so sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com with any items of concern, so we can research and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Poor service

Susan T.
Verified HomeBuyer
July 03, 2019
Davenport, FL

Poor service

Lennar responded:
Hi Susan, thank you for your comment. We are sorry that you have not had good service. Please send any outstanding items or details to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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