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Lennar Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Lennar.

Read all 389 verified reviews from homeowners that built a new home with Lennar in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in Lakeland-Winter Haven Area

389 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 3.4

Quality 3.3

Trustworthiness 3.3

Responsiveness 3.3

Lennar in Lakeland-Winter Haven Area

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Customer Reviews

Renee

  • Renee F.
  • Verified HomeBuyer
  • January 16, 2025
  • Winter Haven, FL

Walking into the Model Center & being greeted by Sales Consultant Bea, in a warm, inviting & professional manner, made a lasting first impression especially when my 1st stop elsewhere was the complete opposite experience! And, after showing me the homes and finding the one I was set up to contact Lennar Mortgage. And, Miguel & the entire team were all very professional, informative & helpful in walking me through the process from start of buying my new home to finish at closing! And, being my home was in such great condition at my initial walkthrough , finding only a few minor touch ups ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Buying a home with Lennar was the absolute best choice we made.

  • Stephen R.
  • Verified HomeBuyer
  • January 16, 2025
  • Eagle Lake, FL

We are not new to the home-buying rodeo, in fact, this was the 4th home we have bought since 1985 and by far, buying with Lennar was the best experience we have had with any other builder, or at any price-point. When we approached the Lennar home rep we already had 2 other builders about to work with us, but Lennar beat them both by calling us on our way back home while I was driving to get us prequalified, what a pleasant surprise! It was close to 11pm and the Lennar rep stayed with us all the way until he got us qualified! We also had a firm deadline to move out of our previous home, and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Process

  • Jean J.
  • Verified HomeBuyer
  • January 16, 2025
  • Eagle Lake, FL

I’m so excited that I bought the new house at the McLeod community area. From the beginning to the end, it was flawless process from the loan officer to the closing. I haven’t seen anything change from the commitment standpoint since I bought the home. I’m very happy with the community and the people who live there.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience good workmanship nice

  • Johnny T.
  • Verified HomeBuyer
  • January 03, 2025
  • Bartow, FL

I would tell others about Lennar homes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Good Price, Poor Mortgage Department, Poor Build Quality

  • Joshua D.
  • Verified HomeBuyer
  • January 01, 2025
  • Winter Haven, FL

Lennar provides one of the lowest price-per-square-foot homes in our area. That is the best part of our home buying experience with them. I advise you to carefully read the contract before signing it. Lennar Mortgage was unprofessional in many ways during our buying process. They leaked our private information to other parties. The mortgage agent was unorganized and falsely accused us of withholding financial information. Make sure you carefully inspect the home during the final walk-throughs. Our "fix-it" list, which was to be completed before the final walk-through, was unfinished and ...

Lennar responded:
Good afternoon Joshua and thank you for sharing your detailed review. We’re sorry to hear about the negative experience you’ve had with your home purchase and regret that it did not meet your ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Primary Home purchase in ChampionsGate

  • Arlene T.
  • Verified HomeBuyer
  • December 20, 2024
  • Davenport, FL

Lennar concierge and customer care were very helpful, responsive, prompt in addressing, meeting my needs and concerns about the new home purchase.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Rapidez y cordialidad para la compra

  • Gladys H.
  • Verified HomeBuyer
  • December 19, 2024
  • Davenport, FL

Anímense a Invetir con la empresa Lennar 100% seguros

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

MARIA A

  • Frank C.
  • Verified HomeBuyer
  • December 19, 2024
  • Eagle Lake, FL

Great buy...beautiful Christmas Present..Thank you God and Lennar.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Ceiling fan

  • Anonymous
  • Verified HomeBuyer
  • December 12, 2024
  • Bartow, FL

When I did the walkthrough and talk with the Lennar seller, he told me that the house came with fans in the bedrooms and living room, just like the model house ( I have these on email that he send me), even on the website you can read that the house coming with fans. My surprise is that they never installed them, I sent many emails before closing and they practically told me that now houses not have fans. I felt upset for the lie and because no one wanted to give me the fans that the house brought.

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 4

gratifying

  • Reinaldo P.
  • Verified HomeBuyer
  • December 04, 2024
  • Bartow, FL

For me, buying a house with Lenar was a very short experience. It was easy. They have super trained staff and they will help you every step of the way! I recommend it 100%

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good

  • Carol C.
  • Verified HomeBuyer
  • November 22, 2024
  • Winter Haven, FL

I would like to buy another house for next year.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The team that helped me were amazing. My house is perfect for my family!

  • Jannie M.
  • Verified HomeBuyer
  • November 15, 2024
  • Haines City, FL

Gene, Carmela, and Yvette were incredible! They were so good at helping us be prepared and very quick and efficient. They’re truly the MVP team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Enrique H.
  • Verified HomeBuyer
  • October 28, 2024
  • Davenport, FL

All Lennar Staff were professional and attentive during and after my home purchase. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience with Lennar

  • Manuel P.
  • Verified HomeBuyer
  • October 24, 2024
  • Haines City, FL

Miguel was very knoledgeable and helpful throught the buying process.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Excelente

  • Victoria C.
  • Verified HomeBuyer
  • October 17, 2024
  • Davenport, FL

Desde el primer momento me orientaron en la compra. Las visitas de inspección todo a tiempo,buenos acabado y excelente comunidad

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn’t help

  • Keysha S.
  • Verified HomeBuyer
  • October 16, 2024
  • Winter Haven, FL

Could not come to a conclusion on the safety issue that all home owners of this build have . No power no access to your garage . No door from the inside of the house . MISSED WORK OVER NOT BEING ABLE TO OPEN GARAGE !!!!!!!!!!!!! NOT A SMART BUILD . All I was told that they can’t do anything to help me

Lennar responded:
Thank you for sharing your feedback, Keysha. We are truly sorry to hear about the safety issues you faced with your home, especially the lack of access to your garage during a power outage. I have shared your concerns with upper management for their ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Review of ourselves person

  • Gwendolyn M.
  • Verified HomeBuyer
  • October 16, 2024
  • Haines City, FL

Upon putting in an offer on our home, our sales person contacted us and tried to get us to sell our current home that we were living in to "Open Door". I told her I would not do that and undercut the Realtor that we had our home listed with. She then proceeded to email us information on how to sell with them. I called her again and told her we would not be doing this and I felt like she may be getting a kickback by pushing it. The salesperson was very unresponsive from that point forward. I had to pursue other avenues to find out information about the progress of Our House because she would ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Bazarov

  • Dilshod B.
  • Verified HomeBuyer
  • October 16, 2024
  • Winter Haven, FL

Best service good home safe

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

muy bien, excelente

  • Cristian E.
  • Verified HomeBuyer
  • October 10, 2024
  • Davenport, FL

buena asesoría, ágil y oportuna

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Denise the loan officer, is excellent in her role but yet very approachable and always follow through.

  • Berthona G.
  • Verified HomeBuyer
  • September 26, 2024
  • Eagle Lake, FL

The process was very smooth and quick. I was in my new home within 45 days.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality is very bad

  • Sitarama K.
  • Verified HomeBuyer
  • September 23, 2024
  • Eagle Lake, FL

Quality is so bad that toilet needs a change, sink needs a change and irrigation needs a change.

Lennar responded:
Good morning Sitarama, Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I have notified upper management to review and assist. Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Fastest most efficient way to purchase a home

  • Alex H.
  • Verified HomeBuyer
  • September 18, 2024
  • Winter Haven, FL

From their customer service to their final closing it was the most stress free experience I’ve had purchasing a home. 2 months total time from initial contract to final close. Amazing

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Erick A

  • Erick A.
  • Verified HomeBuyer
  • September 17, 2024
  • Davenport, FL

Excellent job in all areas

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Everything seemed to move along well.

  • David N.
  • Verified HomeBuyer
  • September 15, 2024
  • Winter Haven, FL

Follow up has been good, but slow. Clarity of what needed to be done was unclear including the HOA connection and data. Closed on July 18 and I finally received HOA contact data that was usable on Sept 4th or so. Nothing mentioned about our needing to send in warranty info for appliances. Support for warranty items has gone well which is appreciated. Had to work to get help for setting sprinkler controls. Details for the hand off were scarce. Overall home prep/cleanup was poor. Seems like the caulking, painting, and general attention to detail was done by an 11 year old. I will need to ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

A lot of sloppy work done in this house

  • Anonymous
  • Verified HomeBuyer
  • September 11, 2024
  • Eagle Lake, FL

There were no lights fixtures in any of the bedrooms no towel bars in any of the bathrooms the painting was sloppy the cocking & plater was sloppy I expected more for as much as this house cost

Lennar responded:
Good morning, We appreciate you sharing your feedback and are sorry the home did not meet your expectations. We hope that moving forward, you can enjoy your home and we can provide a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4