Lennar Reviews in Lakeland Winter Haven, FL

10 points for the sales department and for the people in charge of handling complaints about things in the house that must be repaired or improved. A big difference with the closing department. Communication with the client in this part of the process is scarce, stressful, and leaves the client in a vacuum over the progress of the process.

Excellent job in all areas

Buying a house from Lennar was one of the best thing my wife and I could ever did.

The property is very good, I think it should improve the closing times that fluctuate and do not allow better planning at the end of the process.

Seems reliable and delivers what is promised.

buena asesoría, ágil y oportuna

This is my retirement home and I was willing to pay extra for some up grades but was told that I couldn't go off the blueprints . When a client is paying cash for the home , which I did , they should be given that option . Overall it is a very well built house !

GenerAlly good materials but sloppy installs for plumbing, lawns and bushes.

I am first home buyer with no knowledge of procedures or process. With Lennar,its simple, easy and transparent. My home consultant Felipe walked me through all phases of construction, right from signing to move-in. I am pleased with the quality and materials. The customer care is very responsive till the issues get closed. I am very happy with my choice of Lennar as "Everything is Included". And I love the smart house accessories that Lennar provided to all of their smart home communities .

Evetything was good, the only problem was the sales agent, he told me a lot of wrong informations

On the closing day, the person responsible for the closing left for vacation which caused some delay. Also, the title was not consistent which was not found until last minute.

We moved after 6 weeks of closing date and we still do not have a contact person and customer service to resolve the pending issues.. We like the house and the place but we have not had personalized assistance.

Beautiful place - Amazing amenities.

Champions Gate is a great development

I had a smooth home buying experience with Lennar.

Overall it was fine but there were issues that took some time to be resolved.

The Next-Gen model is perfect for our family dynamic. I am able to live in the main house and still provide a place for my sister to live with all the comforts and safety that she needs with me living just on the other side of the adjoining door.

Once I get my punch list completed I’ll be happy

The closing process was harder than it needs to be

It could've been better but I didn't receive the bifolds for three months.

Overall experience was good, the workmanship of the house isn’t the best. I understand you are only as good as your contractors and sub-contractors. But I really wish they had higher standards to building a home. From the concrete work, to other parts of the house it’s just put together cheaply. You spend your hard earned money and hoping that nothing breaks because barely anything is under actual warranty. Like I said overall experience is good but the quality of the home and workmanship is subpar at best.

To be more upfront on what you are really getting instead of leaving you in the dark. (I.e.) ceiling fans, light over the dining room area, to set the water aggregation system back to a normal level. Be more in contact with the customer during the build process.

I had a few issues in my new home that Lennar took months to get repaired. After the New Home Orientation, Lennar had a list of topics to be replaced/repaired, but I still had to open a ticket, follow-up multiple times, escalate to different people by e-mail, and the last problems were finally repaired after 3 to 4 months.

I recently learned that Lennar used inferior shingles for the roofing. The sales person was pleasant, helpful and responsive though

When buying, it would be nice if things were smoother. It was high stress on closing date as most things were not ready. The HOA is finally working so I got my fence that I wanted. Top half of the house is made of ply wood, so it is very loud with kids running around upstairs. Area manager does a great job, and responds in a timely manner (so far)