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Lennar Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Lennar.

Read all 308 verified reviews from homeowners that built a new home with Lennar in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Lakeland-Winter Haven Area

308 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 3.3

Quality 3.3

Trustworthiness 3.2

Value 3.6

Responsiveness 3.2

Lennar in Lakeland-Winter Haven Area

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Customer Reviews

Meh

  • Anonymous
  • Verified HomeBuyer
  • April 24, 2024
  • Bartow, FL

It could've been better but I didn't receive the bifolds for three months.

Total Score 4


Quality 5

Trustworthiness 4

Value 3

Responsiveness 3

New Home

  • Dustin Scott T.
  • Verified HomeBuyer
  • June 20, 2023
  • Bartow, FL

Overall experience was good, the workmanship of the house isn’t the best. I understand you are only as good as your contractors and sub-contractors. But I really wish they had higher standards to building a home. From the concrete work, to other parts of the house it’s just put together cheaply. You spend your hard earned money and hoping that nothing breaks because barely anything is under actual warranty. Like I said overall experience is good but the quality of the home and workmanship is subpar at best.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Alan

  • Alan S.
  • Verified HomeBuyer
  • November 15, 2022
  • Winter Haven, FL

To be more upfront on what you are really getting instead of leaving you in the dark. (I.e.) ceiling fans, light over the dining room area, to set the water aggregation system back to a normal level. Be more in contact with the customer during the build process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Issues poorly addressed

  • Roberto M.
  • Verified HomeBuyer
  • March 27, 2020
  • Davenport, FL

I had a few issues in my new home that Lennar took months to get repaired. After the New Home Orientation, Lennar had a list of topics to be replaced/repaired, but I still had to open a ticket, follow-up multiple times, escalate to different people by e-mail, and the last problems were finally repaired after 3 to 4 months.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Home owner

  • Kenroy W.
  • Verified HomeBuyer
  • September 01, 2024
  • Lakeland, FL

I recently learned that Lennar used inferior shingles for the roofing. The sales person was pleasant, helpful and responsive though

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Happy with the home

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2024
  • Eagle Lake, FL

When buying, it would be nice if things were smoother. It was high stress on closing date as most things were not ready. The HOA is finally working so I got my fence that I wanted. Top half of the house is made of ply wood, so it is very loud with kids running around upstairs. Area manager does a great job, and responds in a timely manner (so far)

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Quick close, mediocre quality work

  • Kunal S.
  • Verified HomeBuyer
  • October 18, 2022
  • Haines City, FL

Lennar is a great option for anybody looking for a starter home with good amenities. However, the quality of work is pretty mediocre and requires frequent fixes and patch work.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 4

The mortgage officer Gara and the sales agent James

  • Exceletria W.
  • Verified HomeBuyer
  • January 20, 2022
  • Haines City, FL

I love my home, and I have learned a valuable lesson. Lennar does not follow through on the process

Total Score 4


Quality 3

Trustworthiness 4

Value 5

Responsiveness 1

Home buying experience was good in regards to mortgage. But we had/have lots of issues after we moved in and is still pending.

  • Swapna P.
  • Verified HomeBuyer
  • February 21, 2023
  • Bartow, FL

Home buying experience was good in regards to mortgage. But we had/have lots of issues after we moved in and is still pending.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 2

Dead tree in the backyard

  • Nicholas L.
  • Verified HomeBuyer
  • June 13, 2024
  • Davenport, FL

They have closing I had two dead trees, one front one and back. I have been dealing with a gentleman that is horrible. His name is KRIS I have probably 50 text messages of him saying they are going to replace both trees, but they only replaced the one in front, two days after I moved in I had Prince and Son evaluate both trees. They said they were both dead. KRIS be ashamed of his self not respond to his messages and now I have a dead tree in my backyard. I have been living here for over a month and my first water bill was $648 so yes I have been watering the property , they landscape the ...

Total Score 4


Quality 3

Trustworthiness 1

Value 4

Responsiveness 1

Melvin

  • Malcolm M.
  • Verified HomeBuyer
  • July 12, 2024
  • Davenport, FL

Some issues was resolved but other issues are present and no one has responded yet honestly it’s like I’m actually bothering them

Total Score 4


Quality 2

Trustworthiness 2

Value 2

Responsiveness 2

Lennar - Next Gen Homes are Amazing

  • Jose T.
  • Verified HomeBuyer
  • April 13, 2021
  • Haines City, FL

Next Gen Homes are Amazing

Total Score 4


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Lennar - Overall good experience due to all this Covid situation.

  • Yeniffer R.
  • Verified HomeBuyer
  • July 19, 2022
  • Davenport, FL

Overall good experience due to all this Covid situation.

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Lennar - We have so far had a good experience with Lennar

  • Leslie D.
  • Verified HomeBuyer
  • November 10, 2021
  • Davenport, FL

We have so far had a good experience with Lennar

Total Score 3


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Good price

  • Robert D.
  • Verified HomeBuyer
  • July 05, 2024
  • Davenport, FL

I really like my home

Total Score 3


Quality 3

Trustworthiness 4

Value 5

Responsiveness 4

Buyer Beware! Read Your Closing Disclosure Carefully!!

  • Francisco V.
  • Verified HomeBuyer
  • May 01, 2024
  • Davenport, FL

Our experience with Lennar's new construction home purchase was disappointing and frustrating. Despite their promise of $35,000 in closing costs, we were blindsided by last-minute demands from their preferred lender, who conveniently required us to pay off additional credit card debts the day before the closing. This unexpected financial burden and the discovery that Lennar intended to use my wife's realtor commission to offset their promised contribution left us feeling deceived and cheated. Moreover, the title company's lack of communication only compounded our dissatisfaction. Despite our ...

Total Score 3


Quality 5

Trustworthiness 3

Value 5

Responsiveness 3

Nice design, unfortunately people don't respond to emails or calls. What a nightmare

  • Wilfredo V.
  • Verified HomeBuyer
  • February 06, 2024
  • Lakeland, FL

The experience had good and bad things. The Loan Officer never replied when needed. The sales guy was 90% for us there. The other 10% was acceptable because of course he had to take days off. The title officers were 60% helpful, we had too many times to try to reach them. The Constructor manager replied after 3 days. So it looks like Lenar employees are too busy to reply to a buying customer. Other than that we are very happy, we are now in our new home, Very nice. Nice design. Thank you Lennar!. Now we have new issues, the HOA takes too much time to reply to the requests like for example if ...

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 5

Buying was great, closing was awful but warranty management is amazing

  • Janice G.
  • Verified HomeBuyer
  • October 18, 2023
  • Eagle Lake, FL

Everything was wonderful until the end of the month of August came. We were scheduled to close on 9/8/2023 and for some reason they pushed it to 8/30/3023. My husband and I took the day off, drove in the middle of a hurricane to the location we were told to be only to realize no one else was in the parking lot and and we contacted them they had forgotten to tell us it had been moved to 8/31/2023, which we were worried we couldn't go because we couldn't just ask our boss to let us have the next day off as well. If that had only been the only bad thing... 8/31/2023 came and we thought we ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Second Lennar Home, First Was Better.

  • Maria R.
  • Verified HomeBuyer
  • April 11, 2023
  • Bartow, FL

The initial process was a little bumpy, but we got through it. However, during the second walk through I thought I was racing in the Indianapolis 500. That was the quickest walk through I ever did. Afterwards we learned some things were missing and some things weren't done right and as far as things not done right outside the home, make sure they get done before signing and closing on your home. Otherwise, you are responsible for anything that's not right on the outside of the home. Such as, cracks in the garage floor or chucks of driveway concrete missing, just to name a few. Also, doing the ...

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

The Constant delays causing me to have to spend additional money on Airbnb’s

  • Anthony J.
  • Verified HomeBuyer
  • January 04, 2022
  • Davenport, FL

Please ensure that Lenore stands by the date that they give you for closing because when they change the date it totally disrupts your life and then you have to spend additional monies that were not initially budgeted for

Total Score 3


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Prices are good overall great service

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2021
  • Bartow, FL

Prices are good overall great service

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

The friendly and polite staff

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Haines City, FL

You will need lots of patience. They eventually to address the needs but not everything will be complete on closing and if you don't close when they set the date, you will be charged $300 fee for everyday not closing. You have to stay on top of all issues with them, however the staff is very nice and due to the supply issues in this economy it can be a nightmare.

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 4

Lennar - The house is fine, but the process could be better

  • Felipe A.
  • Verified HomeBuyer
  • December 31, 2021
  • Davenport, FL

The house is fine, but the process could be better

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Ceiling fan

  • Anonymous
  • Verified HomeBuyer
  • December 12, 2024
  • Bartow, FL

When I did the walkthrough and talk with the Lennar seller, he told me that the house came with fans in the bedrooms and living room, just like the model house ( I have these on email that he send me), even on the website you can read that the house coming with fans. My surprise is that they never installed them, I sent many emails before closing and they practically told me that now houses not have fans. I felt upset for the lie and because no one wanted to give me the fans that the house brought.

Total Score 3


Quality 4

Trustworthiness 2

Value 4

Responsiveness 4

Overall good experience with Lennar

  • Manuel P.
  • Verified HomeBuyer
  • October 24, 2024
  • Haines City, FL

Miguel was very knoledgeable and helpful throught the buying process.

Total Score 3


Quality 3

Trustworthiness 3

Value 5

Responsiveness 3