Lennar Reviews in Miami Dade County, FL
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What Miami Dade County Homeowners Have to Say About Lennar.
Read all 153 verified reviews from homeowners that built a new home with Lennar in the Miami Dade County area. Miami Dade County homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Miami-Dade County Area
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Customer Reviews
New home delivery
- Pedro M.
- Verified HomeBuyer
- January 16, 2025
- Homestead, FL
Too many issues upon delivery of the home. Good bones but finishing touches and appliances are subpar. The response from some members of the customer care team is timely. The service to correct the issues can, at times, take a few days.
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 4
Anonymous
- Anonymous
- Verified HomeBuyer
- January 16, 2025
- Homestead, FL
Bad Very bad finish and the representatives do not respond and take a long time to solve the problems.
Lennar responded:
Thank you for sharing your review. We are sorry to hear about the lack of responsiveness you've encountered regarding items to be resolved. If there are still any outstanding warranty items you need assistance with, please email us at CorporateCustomerCare@Lennar.com, and we'll help with the ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Rodriguez velasco
- Wandy R.
- Verified HomeBuyer
- January 16, 2025
- Homestead, FL
Todo espectacular desde el principio hasta la entrega …
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It as a good experience, very minor issues that were cleared with urgency.
- Jairo S.
- Verified HomeBuyer
- January 16, 2025
- Homestead, FL
Extremely pleased, would do it again without a doubt. Great Team!
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Unfortunate way to treat customers
- Salvador H.
- Verified HomeBuyer
- January 16, 2025
- Homestead, FL
We were excited to purchase our townhome and to get in on the first offering. We had a positive experience with our salesman and patiently waited several months as the finish date was delayed over and over again. Lennar’s fiscal year ends end of November. While we were on Thanksgiving weekend with our family, we were told that our CO was approved Thanksgiving day. (Nov28). Lennar’s sales manager forced us to close remotely Saturday the 30th. He threatened to find us in breach of contract if we didn’t. We spent our Thanksgiving holiday on the computer with a remote notary. It spoiled the ...
Lennar responded:
Good morning Salvador, and thank you for sharing your experience with us. We are sorry to hear your closing experience was not what you would have expected. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Good experience but can be better
- Jorge G.
- Verified HomeBuyer
- January 09, 2025
- Homestead, FL
a lot of extra effort in the details will be better, details are where the money is.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Jorge
- Jorge C.
- Verified HomeBuyer
- December 26, 2024
- Miami, FL
I was kept informed in every aspect of how far along the house build was going and when was the home closing happening.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
I bought a TH in Lennar
- Anonymous
- Verified HomeBuyer
- December 21, 2024
- Homestead, FL
All the process for the sale was very good! The Lennar representatives were excelents offering ingormation and folllowing during all the process of buying
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Carlos
- Perry D.
- Verified HomeBuyer
- December 12, 2024
- Homestead, FL
Anytime I contact Carlos of any issues, he is very polite and a pleasure to work with. He responds quickly and follows up to make sure your needs have been resolved.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Frustrating and terrible buying experience
- Yerly J.
- Verified HomeBuyer
- December 05, 2024
- Homestead, FL
Overall my experience was downhill since the moment we decided to buy with Lennar. I could write an essay about everything that went wrong. Employees are poorly organized and departments do not communicate between each other at all. I felt like they were always trying to pull one over on me. Once I moved in and I thought the nightmare was finally over within the first week of living here we had to make 4 warranty claims. Even paying my mortgage has been a hassle. Literally could not say one good thing about this experience.
Lennar responded:
Thank you Yerly, for sharing your feedback. We are sorry to hear your that we did not meet your expectations during your homebuying journey. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
La atención y Aglidad Buena
- GBON L.
- Verified HomeBuyer
- December 04, 2024
- Homestead, FL
Soy una compradora extranjera, la atención del personal de Lennar muy buena. Pero lo malo para los compradores extranjeros es que se limitan a un solo agilizador para gestionar el Crédito que es QKapital, los mismos tienen un pésimo servicio y hasta se podría decir que QKapital nos estafa.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Na
- Anonymous
- Verified HomeBuyer
- November 27, 2024
- Homestead, FL
En conclusion una buena compra pero un poco costosa
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 2
Horrible
- Jhonery M.
- Verified HomeBuyer
- December 29, 2022
- Homestead, FL
Lennar has been an overall bad experience.
Lennar responded:
Hi Jhonery and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Cheap fixtures and awful finishes
- Anonymous
- Verified HomeBuyer
- June 28, 2022
- Homestead, FL
The house has a lot of details, is like if they are giving you the house for free, we are still waiting for a part of the refrigerator that hasn’t arrived and it’s been 2 month since we moved in. Very cheap built houses but really expensive cost
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - The initial process with paperwork is very chaotic.
- Denise A.
- Verified HomeBuyer
- June 15, 2022
- Homestead, FL
The initial process with paperwork is very chaotic. Every Department has different portals and it does not seem that the communication between Departments is fluid. Cassandra was AMAZING but it seems that others handling our account may have been new. I can appreciate a learning process but when time is critical, the mortgage process can not be a learning process when time is of the essence. If they clean this portion up and make one location for the buyer to upload and access documents/status, these would have made all the difference. The craftsmanship of the home is quite an ...
Total Score 3
Quality 1
Trustworthiness 4
Responsiveness 3
Lennar - Notified less than 5 days before closing that move-in was would
- Eric F.
- Verified HomeBuyer
- April 19, 2022
- Homestead, FL
Notified less than 5 days before closing that move-in was would be delayed due to cabinetry not available. This notification came after I resigned from my job, sold my home in Atlanta, and just before the drive to relocate to Florida. I stayed in a hotel for 3 weeks until unit was ready for move-in. Lennar did take care of the costs.
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar - Make sure you get everything done and repaired BEFORE closing.
- Dick F.
- Verified HomeBuyer
- January 31, 2022
- Homestead, FL
Make sure you get everything done and repaired BEFORE closing. they are very helpful fixing everything but after you take possession on the home they take their time to fix or can tell you that is not covered on the warranty.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - I would not say it was outstanding but our experience was very
- William C.
- Verified HomeBuyer
- January 25, 2022
- Homestead, FL
I would not say it was outstanding but our experience was very good. Improvement in your process could be made by far!!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - The buying process was horrible.
- Bernard W.
- Verified HomeBuyer
- January 17, 2022
- Homestead, FL
The buying process was horrible. Worst experience ever. I’m active duty military and I would steer anyone from buying from Lennar if possible.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
Lennar - Horrible and terrible experience buying the property.
- Karla R.
- Verified HomeBuyer
- January 12, 2022
- Homestead, FL
Horrible and terrible experience buying the property.
Lennar responded:
Hi Karla, thank you for sharing your experience with us. We are sorry to hear about your disappointment with the buying experience. If there is anything we can do to help going forward, please contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
Lennar - Really was a nice experience thanks!
- Katherine S.
- Verified HomeBuyer
- January 12, 2022
- Homestead, FL
Really was a nice experience thanks!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The home loan customer service was amazing
- Christian G.
- Verified HomeBuyer
- November 30, 2021
- Homestead, FL
Smooth and easy process buying the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar was very helpful every step of the way in the buying process.
- Juan B.
- Verified HomeBuyer
- November 24, 2021
- Homestead, FL
Lennar was very helpful every step of the way in the buying process.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Cheap materials all around
- Rolando C.
- Verified HomeBuyer
- September 28, 2021
- Homestead, FL
Materials, readiness of subs. Low quality installations around the house. Low cost materials and cheap insulation(not expected at this point in technology. Everything included home??? Yes like in comunism.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
It was easier than what I thought
- Felipe D.
- Verified HomeBuyer
- September 28, 2021
- Homestead, FL
I think the home buying process was very smooth.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
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