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Lennar Reviews in Miami Dade County, FL

What Miami Dade County Homeowners Have to Say About Lennar.

Read all 113 verified reviews from homeowners that built a new home with Lennar in the Miami Dade County area. Miami Dade County homeowners have rated Lennar an average 3.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.3 out of 5 stars in Miami-Dade County Area

113 Reviews in Miami-Dade County Area

Ratings by Category

Overall 3.3

Quality 3.1

Trustworthiness 3.4

Value 3.4

Responsiveness 3.4

Lennar in Miami-Dade County Area

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Customer Reviews

Above average product.

  • Ernesto S.
  • Verified HomeBuyer
  • November 25, 2020
  • Homestead, FL

The quality of the final product is above average. Multiple issues are showing up due to the poor job provided by contractors. The responsive time to resolve issues is also poor. It takes weeks before your problem is taking seriously. I was expecting better from a company like Lennar.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

We moved in and the home has several issues

  • Gerardo G.
  • Verified HomeBuyer
  • July 31, 2019
  • Miami Lakes, FL

The main Electrical panel board is of poor performance, it should of been SQD like the other homes I am an Electrical Engineer and we stop using EATON for this reason, as I continue to have issues, including the water heater is poor quality

Lennar responded:
Hi Gerardo, thank you for your feedback about your home. We are sorry to hear about the issues you've had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

I like the online application not too much the person to person interaction

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2020
  • Homestead, FL

Be careful with documents closing one, I like the online process

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

Lennar - Notified less than 5 days before closing that move-in was would

  • Eric F.
  • Verified HomeBuyer
  • April 19, 2022
  • Homestead, FL

Notified less than 5 days before closing that move-in was would be delayed due to cabinetry not available. This notification came after I resigned from my job, sold my home in Atlanta, and just before the drive to relocate to Florida. I stayed in a hotel for 3 weeks until unit was ready for move-in. Lennar did take care of the costs.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Final quality is compromisesome material is cheap specially in

  • Luis R.
  • Verified HomeBuyer
  • March 25, 2020
  • Hialeah, FL

Final quality is compromisesome material is cheap specially in bathrooms

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar’s roller coaster

  • Lahcene D.
  • Verified HomeBuyer
  • March 19, 2020
  • Homestead, FL

Process needs to more transparent and streamlined. Too many surprises. Too many financial manipulations. ie. listening price $178k. Corner lot add 5k. Final cost 183k. 17k builder contribution after adding 17k to the final price. I just got a headache trying to to wrap my mind around this process. There is shortage of housing. Homes will sell at a good profit for the builder without resorting to marketing/gymnastic acrobatics. Straight forward 1+1=2 will go a long way of creating healthy communities that all Lennar organizations will be proud of. What do I know!

Total Score 3


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Buying process was not transparent

  • Juan L.
  • Verified HomeBuyer
  • March 04, 2020
  • Hialeah, FL

Buying process was not transparent

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

Just ok

  • Bret G.
  • Verified HomeBuyer
  • March 19, 2025
  • Homestead, FL

The buying process was smooth and easy, but I have to say, I’m pretty disappointed with the quality of the home. We’ve run into several issues, especially with sand in the pipes, and were told this will always be a problem unless we install a filtration system—which isn’t exactly cheap. Honestly, that seems like something that should have been included from the start. On top of that, the carpet quality isn’t great, and one of the rooms has something melted into it, causing a bad odor. It’s been frustrating to deal with. On the plus side, Lennar has been pretty quick to respond to most ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 5

Lennar penelaized me for buying earlier

  • Canan C.
  • Verified HomeBuyer
  • February 11, 2025
  • Homestead, FL

It was disappointing to see that my friend purchased the same house at a lower price just three months later. Our investment decisions are based on anticipated future value appreciation.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Lennar - Excellence sales department and great help from Construction

  • David P.
  • Verified HomeBuyer
  • August 03, 2021
  • Homestead, FL

Excellence sales department and great help from Construction post closing supervisor

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Purchasing a home for $660k I would expect the home to at least

  • Osvaldo M.
  • Verified HomeBuyer
  • March 04, 2020
  • Miami Lakes, FL

Purchasing a home for $660k I would expect the home to at least be ready and for the workmanship to be perfect. There was a lot of things that were done incorrectly and I had to get corrected after closing as well as things that look half finished with little effort done to it. Again not what I expected after spending so much money on a home and with the caliber name of Lennar.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Responsiveness to issues.

  • Maria M.
  • Verified HomeBuyer
  • July 31, 2019
  • Miami Lakes, FL

Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.

Lennar responded:
Hi Maria, thank you for sharing these comments about your experience. We are sorry to hear about your concerns. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 3


Quality 4

Trustworthiness 4

Value 3

Responsiveness 2

Lennar - Lower prices

  • Yunia H.
  • Verified HomeBuyer
  • July 02, 2019
  • Hialeah, FL

Lower prices

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Cheap materials all around

  • Rolando C.
  • Verified HomeBuyer
  • September 28, 2021
  • Homestead, FL

Materials, readiness of subs. Low quality installations around the house. Low cost materials and cheap insulation(not expected at this point in technology. Everything included home??? Yes like in comunism.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - I was expecting better quality and customer service.

  • Tiberio C.
  • Verified HomeBuyer
  • April 01, 2020
  • Doral, FL

I was expecting better quality and customer service. I still have issues that are taking too long to been resolved and hope some one do something about it as soon we get out of this virus situation.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Isola buying experience

  • Natalie C.
  • Verified HomeBuyer
  • March 24, 2020
  • Homestead, FL

We have reported several issues with workmanship, delivery was not timely and communication of change not well managed, issues reported still outstanding and not settled or fixed..

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Not the best quality

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2019
  • Homestead, FL

If looking for quality construction, look elsewhere. They’re attentive until your house is done, good luck after that. HOA at Florida Properties is absolute worst.

Lennar responded:
We appreciate your comments about your experience and are sorry for the response after closing. Please send any concerns you have to us at corporatecustomercare@lennar.com, so we can review and respond. – Lennar Customer Care

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - The initial process with paperwork is very chaotic.

  • Denise A.
  • Verified HomeBuyer
  • June 15, 2022
  • Homestead, FL

The initial process with paperwork is very chaotic. Every Department has different portals and it does not seem that the communication between Departments is fluid. Cassandra was AMAZING but it seems that others handling our account may have been new. I can appreciate a learning process but when time is critical, the mortgage process can not be a learning process when time is of the essence. If they clean this portion up and make one location for the buyer to upload and access documents/status, these would have made all the difference. The craftsmanship of the home is quite an ...

Total Score 3


Quality 1

Trustworthiness 4

Value 3

Responsiveness 3

Lennar Feedback Las Ramblas

  • Khoa H.
  • Verified HomeBuyer
  • March 31, 2020
  • Miami, FL

Although construction was completed in a rapid pace, the final build was not of the highest quality or workmanship. Even the little details were missed, for example, light switches were not wired correctly, lights were not centered, etc. Standard building code items were not included, like rain gutters. Landscaping was very poorly put in.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 1

Lack of communication.

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • Miami, FL

Learning flaws from home by the day, whether it’s minor cracking, water connection to the dish washer not connected properly, and having to break a part of my wall to be able to connect

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 2

New home delivery

  • Pedro Hector M.
  • Verified HomeBuyer
  • January 16, 2025
  • Homestead, FL

Too many issues upon delivery of the home. Good bones but finishing touches and appliances are subpar. The response from some members of the customer care team is timely. The service to correct the issues can, at times, take a few days.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 4

Bittersweet experience

  • Felipe M.
  • Verified HomeBuyer
  • February 26, 2020
  • Doral, FL

Before closing your property Lennar will definitely take good care of you, they'll answer all your phone calls, they will fix everything for you and they'll support you with great customer service. BUT ONCE YOU CLOSE the experience is totally NEGATIVE. Nobody will answer your phone calls, they will disappear and not worry about post customer service. Once you close your property with Lennar you are on your own. They only take care of you before closing. Once you close the customer service experience is terrible, plus nobody will take responsibility for warranty issues. They are always ...

Total Score 3


Quality 4

Trustworthiness 2

Value 3

Responsiveness 1

Lennar - The buying process was smooth, Lennar was involved in every aspect

  • Javier L.
  • Verified HomeBuyer
  • December 11, 2020
  • Doral, FL

The buying process was smooth, Lennar was involved in every aspect of the buying process, including getting a Mortgage and the closing. From that part I am happy on how everything worked out. In regards to the house, we were told a date when we would be able to walk the property to see if everything was in good shape. They said that we could bring a home inspector so we hired one for the date Lennar told us. A few days before the inspection Lennar told us the date was postponed 1 day so our home inspector couldn't come with us as he could not accommodate that last minute change. We then ...

Lennar responded:
Hi Javier, thank you for taking time to leave a detailed review of your experience. We are sorry to hear about the frustrations you have experienced with your new home. If there are any items you would like us to follow-up on for you, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 3

Lennar - The house is very expensive based on materials used that have

  • Teresita C.
  • Verified HomeBuyer
  • October 01, 2019
  • Hialeah, FL

The house is very expensive based on materials used that have bad quality.

Lennar responded:
Hi Teresita, thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 1

Responsiveness 3

Lennar - Very disappointed.

  • Carlos A.
  • Verified HomeBuyer
  • August 31, 2021
  • Homestead, FL

Very disappointed. Lennar reputation proceeds them.

Total Score 3


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2