Lennar Reviews in Miami Dade County, FL
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What Miami Dade County Homeowners Have to Say About Lennar.
Read all 91 verified reviews from homeowners that built a new home with Lennar in the Miami Dade County area. Miami Dade County homeowners have rated Lennar an average 3.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Miami-Dade County Area
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Customer Reviews
Lennar - The buying process was horrible.
- Bernard W.
- Verified HomeBuyer
- January 17, 2022
- Homestead, FL
The buying process was horrible. Worst experience ever. I’m active duty military and I would steer anyone from buying from Lennar if possible.
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
i got buyers remorse , Lennar cuts whatever they can for couple of bucks,.
- Tommy S.
- Verified HomeBuyer
- March 26, 2020
- Miami Lakes, FL
material they use is cheap and substandard. for example the counter tops and sinks in the bathrooms get stains easy and you can not take it out. a mango on the counter made a stain that is permanent. spices used in cooking around the stove made stains that can not be removed. no toilet or towel holders installed , you pay over 600k and as soon as you move in you have to hire a handyman. i see a lot of people gut their brand new house and change a lot of stuff in their new home before they move in. as i said cheap. they are putting lipstick on a pig and calling it a runway model. so sad.
Lennar responded:
Hi Tommy, thank you for your feedback about your new home. We are sorry to hear about the issues you've had. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Horrible home buying experience
- Camilo L.
- Verified HomeBuyer
- July 25, 2019
- Doral, FL
Instead of being an exciting process, it was a headache due to lack of professionalism and business ethics. I had to get my attorneys involved that cost my an arm and a leg. I do not recommend doing business with Lennar. And everyone in my condo went through similar experiences and have the worst reviews about their experience too. Reading reviews on their social media will give you a better flavor of how unethical they are.
Lennar responded:
Hi Camilo, thank you for sharing your comments with us. We are sorry to hear about your experience. Please let us know if there are any outstanding items that we can address for you. Our email is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Terrible service and less than desirable workmanship
- Stephen O.
- Verified HomeBuyer
- March 24, 2020
- Homestead, FL
Buyers do not trust this seller. They attempt to strong arm buyers through threats of pulling on deposits. The Director of Sales for Miami, FL was a tyrant. He openly threatened to make a Veteran family go homeless because he could not grasp the concept that VA loans have certain stipulations for retirees. All of this was done to provide better profit earning for corporate lackeys at the end of the fiscal year. The sales and maintenance teams were using the home as a gathering place or at least it seems. They left a dirty kitchen sink, consuming alcohol beverages while on the job. This is ...
Lennar responded:
Hi Stephen, thank you for providing this feedback about your experience. We are sorry to hear about the items you described. Please email us at corporatecustomercare@lennar.com with any outstanding items so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
WORST Customer Care & expierience EVER. Mom & Pop Operation.
- Javier S.
- Verified HomeBuyer
- September 27, 2019
- Miami, FL
The purchase, closing and Walk Thru process was excellent. Amazing, smooth and professional experience. However EVERYTHING after has been a stressful, time consuming, unprofessional, unfair, disrespectful nightmare. If I am exaggerating, PLEASE I would welcome your feedback. I will not go into ALL the UNRESOLVED ISSUES at my new LENNAR Home; just going to give you a few examples. There is currently an OPEN Customer Care Ticket for LOTS of water leaking in our garage thru the Front Door pavers. I first reported this on the VERY FIRST DAY I actually moved in (JUNE 8, 2019). I sent a photo ...
Lennar responded:
Hi Javier, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Horrible
- Jhonery M.
- Verified HomeBuyer
- December 29, 2022
- Homestead, FL
Lennar has been an overall bad experience.
Lennar responded:
Hi Jhonery and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever !
- Pedro B.
- Verified HomeBuyer
- December 01, 2020
- Miami, FL
Cheap materials, a lot of problems and lack of effective response!
Lennar responded:
Hi Pedro, thank you for taking the time to leave a review. We would like to apologize for any difficulties you have experienced with your new Lennar home. If there is anything you would like us to follow up on, please send us a message with any additional detail you would like to provide at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Quality of workmanship & materials
- Brenda G.
- Verified HomeBuyer
- March 27, 2020
- Homestead, FL
Extremely poor, cheap appliances, bad construction materials. No back-splash in the kitchen, guess bathroom is a sink w/pedestal (no vanity). Tile badly installed, plaster/grout on tile everywhere. This community is closed to a Land-field and bad odor is everywhere.
Lennar responded:
Hi Brenda, thank you for your feedback about your new home. We are sorry about these difficulties. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Regret purchasing
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Miami, FL
Will never recommend or buy Lennar.
Lennar responded:
Thank you for this feedback. Please email us at corporatecustomercare@lennar.com with any additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
I had a bad experience with Lennar
- Anonymous
- Verified HomeBuyer
- March 24, 2020
- Miami, FL
I had a bad experience with Lennar
Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry to hear you aren't satisfied with your overall experience. Please share your experience in detail with us by sending an email to corporatecustomercare@lennar.com and including your contact information and home address.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The worst nightmare
- Eulogio P.
- Verified HomeBuyer
- March 19, 2020
- Homestead, FL
It was a really a Nightmare . The only can see a little concern for their mistakes was the Eagle Financial personnel. The res , include , Mr Carlos Gonzales , the president, were very careless about me as a customer Also I recommended another customer who both in Aquabella but never again. I will not recommended anybody else again
Lennar responded:
Hi Eulogio, thank you for sharing your comments about your new home buying experience. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items or additional details, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality of housing.
- John A.
- Verified HomeBuyer
- March 18, 2020
- Homestead, FL
Poor quality of housing. I feel cheated for buying this house. A total disaster. .
Lennar responded:
Hi John, thank you for sharing your feedback. We are sorry for any difficulties you've had. Please email us at corporatecustomercare@lennar.com with any additional details you'd like to provide, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Unhappy customer
- Claudia E.
- Verified HomeBuyer
- March 17, 2020
- Miami, FL
Since o moved no lights on the street No gate Inside the house the finish of the house is very poor
Lennar responded:
Hi Claudia, thank you for sharing your feedback. Please email us at corporatecustomercare@lennar.com with any additional comments, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible
- Sherley A.
- Verified HomeBuyer
- March 17, 2020
- Homestead, FL
For the price paid for my house, the workmanship is terrible. I’ll never buy another Lennar home or recommend anybody else to do so.
Lennar responded:
Hi Sherley, thank you for providing this feedback about the workmanship in your new home. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor craftsmanship!!!!!!
- Raul O.
- Verified HomeBuyer
- October 10, 2019
- Homestead, FL
the worse in getting warranty repairs completed. This is the first and last time I buy a Lennar home
Lennar responded:
Hi Raul, thank you for your feedback. We are sorry to hear about your difficulty in having warranty repairs completed. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Horrible experience
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Hialeah, FL
Construction is horrible for the price, they take a long time to fix issues and give you the run around. I am extremely disappointed. I expected more from Lennar.
Lennar responded:
Thank you for your feedback about your experience with your home. We are sorry for the difficulties you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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