Lennar Reviews in Miami Dade County, FL

The workmanship and attention to detail is subpar to say the least. Drywall 2-3” short of the floor, hidden by the base boards/warped plywood underneath the carpet/everything painted over from the floor to returns to windows and doorknobs. Little to no insulation in the attic after being sworn to that it met standards. I could go on but you get the point. Pretty embarrassing to turnover a home like that.

We moved in on December 2019 and the building is not ready yet. The lobby is not ready and the Fob entrance system neither.

We were excited to purchase our townhome and to get in on the first offering. We had a positive experience with our salesman and patiently waited several months as the finish date was delayed over and over again. Lennar’s fiscal year ends end of November. While we were on Thanksgiving weekend with our family, we were told that our CO was approved Thanksgiving day. (Nov28). Lennar’s sales manager forced us to close remotely Saturday the 30th. He threatened to find us in breach of contract if we didn’t. We spent our Thanksgiving holiday on the computer with a remote notary. It spoiled the experience for us. We lost all trust in Lennar. ... More

I am disappointed in Lennar’s overall service. My experience from start to finish was not the best or the smoothest. I think that a company as big as Lennar should provide a better overall home buying experience to their clients.

At first, our experience with Lennar was fantastic. The loan team moved quickly, and everything seemed to be on track. As active duty military members using a VA loan, we were led to believe that Lennar was coordinating directly with the VA on our behalf. However, after speaking with a VA loan agent, we learned that some of the documents Lennar requested from us should have been handled by them, not us. This raised serious concerns about their transparency and competence in handling VA loans. Despite our reservations, we moved forward. Throughout the process, the team was responsive and helpful—until we signed the paperwork. After closing, communication dropped off almost entirely. We never received a welcome packet, and basic tasks like setting up utilities and ordering trashcans became a frustrating, do-it-yourself process. It felt like Lennar's customer service vanished the moment they secured the sale. To their credit, the construction team did an excellent job, and we have no complaints there. However, the lack of post-sale support was disappointing and made what should have been a seamless transition into homeownership far more stressful than necessary. If you're considering Lennar, be prepared for great service up front—but don’t expect the same level of care once the deal is done. ... More

As today , they did not fix the issue that I have with the front of the house. No one is willing to do the job right .It is a messy job

Purchase the home and 2 months in things started falling apart. Called to get it fixed and no one had came to fix it.

the quality of the construction materials as well as the finishes are of very poor quality as well as the personnel used in the "guarantee" period does not comply with the orders, nor with the appropriate professionalism.

Very disappointed with workmanship.

My seller was so rude with is, the street is very darker no safe

I am disappointed in the quality of the products/appliances used/installed in my property. The kitchen isn’t up to code, the floor isn’t level and the very low quality grass/sod was infested when installed.

I´M NOT HAPPY WITH THE KIND OF PEOPLE OF SALES, WITH THE PEOPLE THAT DELIVERY THE HOME, THE MATERIALS,

Builders rush instead of ensuring quality products. The level of professionalism is below standard. Communication between all parties in the process is poor. If you have a new build, expect significant delays from the original move in date. I could go on, but basically expect to be disappointed and don’t set your expectations high.

The house has a lot of details, is like if they are giving you the house for free, we are still waiting for a part of the refrigerator that hasn’t arrived and it’s been 2 month since we moved in. Very cheap built houses but really expensive cost

The quality of the work is not acceptable for a new home. Baseboards are not cut and connected squarely. Door trim was cut too short leaving an ugly space between the bottom of the door trim and the flooring. In one case the entire door was installed too high, so now there is a 2 inch space under the door. Windows are crooked so that our blinds have to be installed crooked in the other direction to compensate. Bathroom tile installed crooked. Bottom master shower tile installed with sharp edges are felt on feet no matter where one stands. The paver walkway to our front door is installed crooked. There are gaps and openings between finished materials and the structure behind the finished materials. This is throughout the entire home where caulk should have been implemented to seal openings correctly. The exterior ground wasn't graded and compacted before sod was laid. The landscaping has pits throughout. The space for the refrigerator was built for a counter-depth refrigerator. The refrigerator Lennar provided protruded out of the wall almost 10 inches. We have had to spend additional time and money, which included $2,000 out of pocket for a counter-depth refrigerator. I have also heard that Lennar has also sold to investors at discounted price, and those investors are bringing in renters that may not be going through strong guidelines to protect the owners. Needless to say, I am extremely dissatisfied with my home purchase. I can now only hope that Lennar will go big with our amenities to help protect our investment. ... More

Lennar never make the pest control on a new land construction, and now we are requesting them to control the pest presence in our home, only 3 months after they deliveried the home, and they don’t want to validate their warranty because they alleged this is not under warranty covers.

Time to update your floor plans and details. Folks no longer use phone outlets in kitchen. those god awful cheap counter tops with office style back splash of 3 inches are a joke. Flimsy overall construction. Sloppy construction. Super annoying that there are no OPTIONS for upgrades of tiles, bathrooms, etc. AWFUL that we were given just $500 of "credit" for NOT taking those god awful old fashioned floor tiles with ugly grout lines. It is a massive house. We had to upgrade EVERYTHING! SHAME ON YOU!

The home Lennar delivered to me and my family was full of issues - and still is - and their people seem not to care.

Horrible and terrible experience buying the property.

The buying process was horrible. Worst experience ever. I’m active duty military and I would steer anyone from buying from Lennar if possible.

It’s been a horrible experience from beginning to end. I had to fight for a month and a half with Lennar to finally close on my house for they consistently had issues on their end and were not communicative about anything. I am a single woman and they dragged my process along without communicating with me at all. I finally got a MALE ADULT to go to the Lennar building and he got my house keys in two minutes. They have been dismissive, ignoring messages and calls, and no care for the time i have to take off to deal with things i found out should’ve been dealt with by Lennar. It’s been almost 3 months and i still cannot live in my house due to issues Lennar gave me, and then there’s a massive leak in the ceiling that started before i even closed. Lennar took a long time fix the leak and i still have a massive hole in the ceiling. They set up appointments that the companies don’t show up for or they show up at completely different times and days that were scheduled. The workers of the drywall company they hire to fix the hole in the ceiling is the only decent experience i’ve had so far where they were actually honest and informative and not taking advantage of me. Things will be so much easier for couples or a single man ... More

material they use is cheap and substandard. for example the counter tops and sinks in the bathrooms get stains easy and you can not take it out. a mango on the counter made a stain that is permanent. spices used in cooking around the stove made stains that can not be removed. no toilet or towel holders installed , you pay over 600k and as soon as you move in you have to hire a handyman. i see a lot of people gut their brand new house and change a lot of stuff in their new home before they move in. as i said cheap. they are putting lipstick on a pig and calling it a runway model. so sad.

Instead of being an exciting process, it was a headache due to lack of professionalism and business ethics. I had to get my attorneys involved that cost my an arm and a leg. I do not recommend doing business with Lennar. And everyone in my condo went through similar experiences and have the worst reviews about their experience too. Reading reviews on their social media will give you a better flavor of how unethical they are.

Overall my experience was downhill since the moment we decided to buy with Lennar. I could write an essay about everything that went wrong. Employees are poorly organized and departments do not communicate between each other at all. I felt like they were always trying to pull one over on me. Once I moved in and I thought the nightmare was finally over within the first week of living here we had to make 4 warranty claims. Even paying my mortgage has been a hassle. Literally could not say one good thing about this experience.

Buyers do not trust this seller. They attempt to strong arm buyers through threats of pulling on deposits. The Director of Sales for Miami, FL was a tyrant. He openly threatened to make a Veteran family go homeless because he could not grasp the concept that VA loans have certain stipulations for retirees. All of this was done to provide better profit earning for corporate lackeys at the end of the fiscal year. The sales and maintenance teams were using the home as a gathering place or at least it seems. They left a dirty kitchen sink, consuming alcohol beverages while on the job. This is true because these workers left the empty six pack along with the receipt from the grocery store where it was purchased. Some worker urinated in the full bathroom downstairs and never flushed the toilet. I walked into a bathroom with the foul odor of sitting urine in the toilet. The caulk to the stair railings is corroding away. Nothing in the house was correctly leveled out. Walls are not straight and we’re not leveled correctly. My upstairs floor was atrocious. Upon pulling out the carpet you could see the ply wood was not fresh but rather recycled wood, the floor is not leveled and slants/dips in many spots, and there was a hole in the flooring plywood at the top of the stairwell where the worker stuffed some debris or material to maybe think seal the hole. There were gaps in between each piece of plywood flooring, Ceramic tile in the master bedroom bathroom was done hurried as the tile are cracked and there is a nice sized gap between the tile and mirror. The cabinets are not leveled correctly and the counter tops are significantly gapped in some areas. Cabinets are bowed outward in the center. Kitchen countertop was not fully caulked. The cabinet drawers wheels are rail system are failing and I have drawers falling into the cabinet. The floor board of the kitchen cabinets was corroded and loose. The garage was not cleaned out and had all kind a of debris remaining inside of it. The sod was not taken care of by Lennar and I am stuck trying to revive the grass they killed by not doing anything to the lawn. Debris and broken ceramic shingles littered in the lawn due to workers not cleaning up after themselves. Crack shingles and the clay edging On the corners of my house look like mushed clay instead of the perfect diamond shape. Shingles were not sealed and appears to openings on the roof for leaks. The storm shutter frame around the front window is cracked. The Blackfoot of the home actually has a small gap where out light shines through and my air conditioning leaks out. Basically, there was no quality assurance being conducted on my residence during the construction. Sales reps rushed the inspection of the home. Also the smart home provides was not as advertised as the order excluded several services to include the Amazon rep bringing the Sonos speaker!. There is no trust that the one year warranty will be honored the same way closings are held in a lunchroom of their corporate offices with all kinds of personal and privacy act information being flaunted around during the final transaction. ... More