Lennar Reviews in Miami Dade County, FL
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What Miami Dade County Homeowners Have to Say About Lennar.
Read all 153 verified reviews from homeowners that built a new home with Lennar in the Miami Dade County area. Miami Dade County homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Miami-Dade County Area
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Customer Reviews
Lennar - Excelent great good very nice
- Mayra C.
- Verified HomeBuyer
- September 05, 2021
- Homestead, FL
Excelent great good very nice
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Very disappointed.
- Carlos A.
- Verified HomeBuyer
- August 31, 2021
- Homestead, FL
Very disappointed. Lennar reputation proceeds them.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - Excellence sales department and great help from Construction
- David P.
- Verified HomeBuyer
- August 03, 2021
- Homestead, FL
Excellence sales department and great help from Construction post closing supervisor
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Lennar - Excellent experience Thank you
- Yojan M.
- Verified HomeBuyer
- March 31, 2021
- Homestead, FL
Excellent experience Thank you
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - The buying process was smooth, Lennar was involved in every aspect
- Javier L.
- Verified HomeBuyer
- December 11, 2020
- Doral, FL
The buying process was smooth, Lennar was involved in every aspect of the buying process, including getting a Mortgage and the closing. From that part I am happy on how everything worked out. In regards to the house, we were told a date when we would be able to walk the property to see if everything was in good shape. They said that we could bring a home inspector so we hired one for the date Lennar told us. A few days before the inspection Lennar told us the date was postponed 1 day so our home inspector couldn't come with us as he could not accommodate that last minute change. We then ...
Lennar responded:
Hi Javier, thank you for taking time to leave a detailed review of your experience. We are sorry to hear about the frustrations you have experienced with your new home. If there are any items you would like us to follow-up on for you, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Lennar - Purchase the home and 2 months in things started falling apart.
- Bryam M.
- Verified HomeBuyer
- December 02, 2020
- Miami, FL
Purchase the home and 2 months in things started falling apart. Called to get it fixed and no one had came to fix it.
Lennar responded:
Hi Bryam, thank you for taking time to leave a review and share your experience with us. We would like to apologize for the frustrations you experienced with getting items addressed in your new home. If you would like us to follow-up with the appropriate team, please send us a message at corporatecustomercare@lennar.com, with any additional details you can provide. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 2
Our salesperson (Arturo) and turnover person (Alex) were great to deal with
- Brian F.
- Verified HomeBuyer
- December 02, 2020
- Hialeah, FL
The overall process was great I just wish more options were available to wrap into the house (i.e fence, gutters, other flooring options) versus having to do them afterwards. You spend so much buying and then more afterwards. The community thebuilt is very nice.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Worst experience ever !
- Pedro B.
- Verified HomeBuyer
- December 01, 2020
- Miami, FL
Cheap materials, a lot of problems and lack of effective response!
Lennar responded:
Hi Pedro, thank you for taking the time to leave a review. We would like to apologize for any difficulties you have experienced with your new Lennar home. If there is anything you would like us to follow up on, please send us a message with any additional detail you would like to provide at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Above average product.
- Ernesto S.
- Verified HomeBuyer
- November 25, 2020
- Homestead, FL
The quality of the final product is above average. Multiple issues are showing up due to the poor job provided by contractors. The responsive time to resolve issues is also poor. It takes weeks before your problem is taking seriously. I was expecting better from a company like Lennar.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Overall 1st Time Buyer Experience
- Danaice P.
- Verified HomeBuyer
- April 24, 2020
- Homestead, FL
I am disappointed in Lennar’s overall service. My experience from start to finish was not the best or the smoothest. I think that a company as big as Lennar should provide a better overall home buying experience to their clients.
Lennar responded:
Hi Danaice, thank you for sharing your experience. Please feel free to contact us at corporatecustomercare@lennar.com with details about your experience, so we can follow-up for you. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar - Everything good
- Adalgelio J.
- Verified HomeBuyer
- April 08, 2020
- Homestead, FL
Everything good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Building is not ready
- Omar C.
- Verified HomeBuyer
- April 07, 2020
- Doral, FL
We moved in on December 2019 and the building is not ready yet. The lobby is not ready and the Fob entrance system neither.
Lennar responded:
Hi Omar, thank you for taking time to share your concerns. We are sorry to hear about the incomplete items with your new building. Please send us a message with additional details at corporatecustomercare@lennar.com, so we can follow-up for you. - Lennar Customer Care
Total Score 2
Quality 5
Trustworthiness 3
Responsiveness 3
Lennar - Excellent
- Carol D.
- Verified HomeBuyer
- April 07, 2020
- Doral, FL
Excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The house came in great just saw issues nothing major just please invest in bigger landscape When we got the house I had to get someone to change the plants in the front because they were all dying
- Christian A.
- Verified HomeBuyer
- April 07, 2020
- Homestead, FL
Just get a inspection done you never know
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
I like the online application not too much the person to person interaction
- Anonymous
- Verified HomeBuyer
- April 02, 2020
- Homestead, FL
Be careful with documents closing one, I like the online process
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Lennar - I was expecting better quality and customer service.
- Tiberio C.
- Verified HomeBuyer
- April 01, 2020
- Doral, FL
I was expecting better quality and customer service. I still have issues that are taking too long to been resolved and hope some one do something about it as soon we get out of this virus situation.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - My seller was so rude with is, the street is very darker no safe
- yuberky y.
- Verified HomeBuyer
- April 01, 2020
- Miami, FL
My seller was so rude with is, the street is very darker no safe
Lennar responded:
Hi Yuberky, thank you for providing this feedback about your experience. We are sorry to hear about this. Please email us at corporatecustomercare@lennar.com with any additional details so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Home Sweet Home.
- Jose G.
- Verified HomeBuyer
- March 31, 2020
- Homestead, FL
Happy as can be and Lennar made it easy. Don’t wait buy a home today. Campo Bello community is a great location to start .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Feedback Las Ramblas
- Khoa H.
- Verified HomeBuyer
- March 31, 2020
- Miami, FL
Although construction was completed in a rapid pace, the final build was not of the highest quality or workmanship. Even the little details were missed, for example, light switches were not wired correctly, lights were not centered, etc. Standard building code items were not included, like rain gutters. Landscaping was very poorly put in.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Lennar - Great quality service
- Juan M.
- Verified HomeBuyer
- March 31, 2020
- Doral, FL
Great quality service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Could be better
- Mauricio O.
- Verified HomeBuyer
- March 31, 2020
- Miami Lakes, FL
Satori is a nice community, but Lenar was trying to save on things that really doesn’t worth, small details that you have to fix for yourself because their customer support doesn’t work. There are many walk away they brought to us broken from first day, electric lids not in place, the worst light poles I never see before, they don’t put soil below grass and never pick up construction sand, so if you want a nice grass you need to do it by yourself in your garden. Little details that cost you and your community extra money!
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Lennar - the quality of the construction materials as well as the finishes
- Jose L.
- Verified HomeBuyer
- March 31, 2020
- Homestead, FL
the quality of the construction materials as well as the finishes are of very poor quality as well as the personnel used in the "guarantee" period does not comply with the orders, nor with the appropriate professionalism.
Lennar responded:
Hi Jose, thank you for providing this feedback about your experience. We are sorry about these issues. Please email us at corporatecustomercare@lennar.com if there are any outstanding issues, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - I am disappointed in the quality of the products/appliances used/installed
- Canela H.
- Verified HomeBuyer
- March 31, 2020
- Miami, FL
I am disappointed in the quality of the products/appliances used/installed in my property. The kitchen isn’t up to code, the floor isn’t level and the very low quality grass/sod was infested when installed.
Lennar responded:
Thank you for taking the time to share your concern with us. Please send us an email to corporatecustomercare@lennar.com with your concern as stated above, your contact information and home address. We would like to review this with you further.
Total Score 2
Quality 1
Trustworthiness 3
Responsiveness 3
Lennar - Check deep your Property before you move witt an inspectorOf
- Jose Q.
- Verified HomeBuyer
- March 28, 2020
- Hialeah, FL
Check deep your Property before you move witt an inspector Of tour confidente to all inquiere that he found un the property!!!!!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality of workmanship & materials
- Brenda G.
- Verified HomeBuyer
- March 27, 2020
- Homestead, FL
Extremely poor, cheap appliances, bad construction materials. No back-splash in the kitchen, guess bathroom is a sink w/pedestal (no vanity). Tile badly installed, plaster/grout on tile everywhere. This community is closed to a Land-field and bad odor is everywhere.
Lennar responded:
Hi Brenda, thank you for your feedback about your new home. We are sorry about these difficulties. Please email us at corporatecustomercare@lennar.com with any items needing attention, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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