Lennar Reviews in Miami Dade County, FL

Overall my experience was downhill since the moment we decided to buy with Lennar. I could write an essay about everything that went wrong. Employees are poorly organized and departments do not communicate between each other at all. I felt like they were always trying to pull one over on me. Once I moved in and I thought the nightmare was finally over within the first week of living here we had to make 4 warranty claims. Even paying my mortgage has been a hassle. Literally could not say one good thing about this experience.

Buyers do not trust this seller. They attempt to strong arm buyers through threats of pulling on deposits. The Director of Sales for Miami, FL was a tyrant. He openly threatened to make a Veteran family go homeless because he could not grasp the concept that VA loans have certain stipulations for retirees. All of this was done to provide better profit earning for corporate lackeys at the end of the fiscal year. The sales and maintenance teams were using the home as a gathering place or at least it seems. They left a dirty kitchen sink, consuming alcohol beverages while on the job. This is true because these workers left the empty six pack along with the receipt from the grocery store where it was purchased. Some worker urinated in the full bathroom downstairs and never flushed the toilet. I walked into a bathroom with the foul odor of sitting urine in the toilet. The caulk to the stair railings is corroding away. Nothing in the house was correctly leveled out. Walls are not straight and we’re not leveled correctly. My upstairs floor was atrocious. Upon pulling out the carpet you could see the ply wood was not fresh but rather recycled wood, the floor is not leveled and slants/dips in many spots, and there was a hole in the flooring plywood at the top of the stairwell where the worker stuffed some debris or material to maybe think seal the hole. There were gaps in between each piece of plywood flooring, Ceramic tile in the master bedroom bathroom was done hurried as the tile are cracked and there is a nice sized gap between the tile and mirror. The cabinets are not leveled correctly and the counter tops are significantly gapped in some areas. Cabinets are bowed outward in the center. Kitchen countertop was not fully caulked. The cabinet drawers wheels are rail system are failing and I have drawers falling into the cabinet. The floor board of the kitchen cabinets was corroded and loose. The garage was not cleaned out and had all kind a of debris remaining inside of it. The sod was not taken care of by Lennar and I am stuck trying to revive the grass they killed by not doing anything to the lawn. Debris and broken ceramic shingles littered in the lawn due to workers not cleaning up after themselves. Crack shingles and the clay edging On the corners of my house look like mushed clay instead of the perfect diamond shape. Shingles were not sealed and appears to openings on the roof for leaks. The storm shutter frame around the front window is cracked. The Blackfoot of the home actually has a small gap where out light shines through and my air conditioning leaks out. Basically, there was no quality assurance being conducted on my residence during the construction. Sales reps rushed the inspection of the home. Also the smart home provides was not as advertised as the order excluded several services to include the Amazon rep bringing the Sonos speaker!. There is no trust that the one year warranty will be honored the same way closings are held in a lunchroom of their corporate offices with all kinds of personal and privacy act information being flaunted around during the final transaction. ... More

The purchase, closing and Walk Thru process was excellent. Amazing, smooth and professional experience. However EVERYTHING after has been a stressful, time consuming, unprofessional, unfair, disrespectful nightmare. If I am exaggerating, PLEASE I would welcome your feedback. I will not go into ALL the UNRESOLVED ISSUES at my new LENNAR Home; just going to give you a few examples. There is currently an OPEN Customer Care Ticket for LOTS of water leaking in our garage thru the Front Door pavers. I first reported this on the VERY FIRST DAY I actually moved in (JUNE 8, 2019). I sent a photo of the garage all full of water with the moving companies truck in the background. We could not unload most of our furniture because the garage was all wet. TODAY is SEPTEMBER 27, 2019 and you finally “sealed” the leak about 10 days ago, however the pavers directly infront of our entrance door STILL have not been replaced. However we have opened & closed SEVERAL tickets for this UNRESOLVED issue. Remember I 1st reported this 3 MONTHS AGO on June 8th. Would you call this great customer service for a brand new $450K home or unprofessional, pathetic and disrespectful? I still cannot install ceiling lights or fans because of ANOTHER OPEN TICKET well over two months old. There was water in the ceiling, which accumulated into the light fixtures. I was told it was condensation or the A/C might be leaking etc etc. I was also promised a mold inspection since water sat there for over two months without ANYONE even taking a look in the attic. Over a month ago, several members of your Maintanance team were at my home and we asked to go ahead and remove one of the ceiling fixture in order to see if I could finally install a ceiling fan. When one of your guys removed it, he got “SPLASHED” with water on his face. I believe Carlos Rodriguez, Teo, James and maybe Chris witnessed this. You can ask them if I am lying. TODAY 09/27/19 I still cannot instal a ceiling light or fan. You STILL haven’t done the Mold Inspection. And I am STILL paying $300 a month to have my stuff in storage. So how would you describe Lennar’s Custimer Care? 5-Excellent. 4-Pretty Good. 3-Average. 2-Below Average. Or 1-EMBARRASSING, PATHETIC and DISRESPECTFUL? I feel it it a (1) because there is not a (0). Thanks again for turning our new home buying dream into a nightmare. ... More

Bad Very bad finish and the representatives do not respond and take a long time to solve the problems.

Lennar has been an overall bad experience.

Cheap materials, a lot of problems and lack of effective response!

Extremely poor, cheap appliances, bad construction materials. No back-splash in the kitchen, guess bathroom is a sink w/pedestal (no vanity). Tile badly installed, plaster/grout on tile everywhere. This community is closed to a Land-field and bad odor is everywhere.

Will never recommend or buy Lennar.

I had a bad experience with Lennar

It was a really a Nightmare . The only can see a little concern for their mistakes was the Eagle Financial personnel. The res , include , Mr Carlos Gonzales , the president, were very careless about me as a customer Also I recommended another customer who both in Aquabella but never again. I will not recommended anybody else again

Poor quality of housing. I feel cheated for buying this house. A total disaster. .

Since o moved no lights on the street No gate Inside the house the finish of the house is very poor

For the price paid for my house, the workmanship is terrible. I’ll never buy another Lennar home or recommend anybody else to do so.

the worse in getting warranty repairs completed. This is the first and last time I buy a Lennar home

Construction is horrible for the price, they take a long time to fix issues and give you the run around. I am extremely disappointed. I expected more from Lennar.