Lennar Reviews in Miami Dade County, FL

The quality of the work is not acceptable for a new home. Baseboards are not cut and connected squarely. Door trim was cut too short leaving an ugly space between the bottom of the door trim and the flooring. In one case the entire door was installed too high, so now there is a 2 inch space under the door. Windows are crooked so that our blinds have to be installed crooked in the other direction to compensate. Bathroom tile installed crooked. Bottom master shower tile installed with sharp edges are felt on feet no matter where one stands. The paver walkway to our front door is installed crooked. There are gaps and openings between finished materials and the structure behind the finished materials. This is throughout the entire home where caulk should have been implemented to seal openings correctly. The exterior ground wasn't graded and compacted before sod was laid. The landscaping has pits throughout. The space for the refrigerator was built for a counter-depth refrigerator. The refrigerator Lennar provided protruded out of the wall almost 10 inches. We have had to spend additional time and money, which included $2,000 out of pocket for a counter-depth refrigerator. I have also heard that Lennar has also sold to investors at discounted price, and those investors are bringing in renters that may not be going through strong guidelines to protect the owners. Needless to say, I am extremely dissatisfied with my home purchase. I can now only hope that Lennar will go big with our amenities to help protect our investment. ... More

Lennar never make the pest control on a new land construction, and now we are requesting them to control the pest presence in our home, only 3 months after they deliveried the home, and they don’t want to validate their warranty because they alleged this is not under warranty covers.

Time to update your floor plans and details. Folks no longer use phone outlets in kitchen. those god awful cheap counter tops with office style back splash of 3 inches are a joke. Flimsy overall construction. Sloppy construction. Super annoying that there are no OPTIONS for upgrades of tiles, bathrooms, etc. AWFUL that we were given just $500 of "credit" for NOT taking those god awful old fashioned floor tiles with ugly grout lines. It is a massive house. We had to upgrade EVERYTHING! SHAME ON YOU!

The home Lennar delivered to me and my family was full of issues - and still is - and their people seem not to care.

Horrible and terrible experience buying the property.

Process at the beginning feels like a dream come true. After 40 days and 3 days before my closing, the nightmare starts. Lennar mortgage denied my application,n and they even care to ask for supporting documentation and anything regarding the denial, I tried to cancel everything with that denial, but Lennar insisted that it was not possible because 30 days had already passed by. After the process of getting approved by another bank because as for Lennar, I didn't have any other option, I was able to move in, I could notice bad quality, worst finishing. Conditions were not as expected since this should be a new home. What was supposed to be a dream come true was the worst decision I ever made. Definitely, I will not be using Lennar in the future. ... More

The buying process was horrible. Worst experience ever. I’m active duty military and I would steer anyone from buying from Lennar if possible.

It’s been a horrible experience from beginning to end. I had to fight for a month and a half with Lennar to finally close on my house for they consistently had issues on their end and were not communicative about anything. I am a single woman and they dragged my process along without communicating with me at all. I finally got a MALE ADULT to go to the Lennar building and he got my house keys in two minutes. They have been dismissive, ignoring messages and calls, and no care for the time i have to take off to deal with things i found out should’ve been dealt with by Lennar. It’s been almost 3 months and i still cannot live in my house due to issues Lennar gave me, and then there’s a massive leak in the ceiling that started before i even closed. Lennar took a long time fix the leak and i still have a massive hole in the ceiling. They set up appointments that the companies don’t show up for or they show up at completely different times and days that were scheduled. The workers of the drywall company they hire to fix the hole in the ceiling is the only decent experience i’ve had so far where they were actually honest and informative and not taking advantage of me. Things will be so much easier for couples or a single man ... More

Several pending issue dragged on to fix. A few of the issues were made seem like it was supposed to be like that. Example carpet loose next to point where carpet ends and tiles lead to bathroom. Potential issue for someone falling by tripping on loose carpet. Laundry room doors made too small for standard appliances can’t close door

material they use is cheap and substandard. for example the counter tops and sinks in the bathrooms get stains easy and you can not take it out. a mango on the counter made a stain that is permanent. spices used in cooking around the stove made stains that can not be removed. no toilet or towel holders installed , you pay over 600k and as soon as you move in you have to hire a handyman. i see a lot of people gut their brand new house and change a lot of stuff in their new home before they move in. as i said cheap. they are putting lipstick on a pig and calling it a runway model. so sad.

Instead of being an exciting process, it was a headache due to lack of professionalism and business ethics. I had to get my attorneys involved that cost my an arm and a leg. I do not recommend doing business with Lennar. And everyone in my condo went through similar experiences and have the worst reviews about their experience too. Reading reviews on their social media will give you a better flavor of how unethical they are.

Overall my experience was downhill since the moment we decided to buy with Lennar. I could write an essay about everything that went wrong. Employees are poorly organized and departments do not communicate between each other at all. I felt like they were always trying to pull one over on me. Once I moved in and I thought the nightmare was finally over within the first week of living here we had to make 4 warranty claims. Even paying my mortgage has been a hassle. Literally could not say one good thing about this experience.

Buyers do not trust this seller. They attempt to strong arm buyers through threats of pulling on deposits. The Director of Sales for Miami, FL was a tyrant. He openly threatened to make a Veteran family go homeless because he could not grasp the concept that VA loans have certain stipulations for retirees. All of this was done to provide better profit earning for corporate lackeys at the end of the fiscal year. The sales and maintenance teams were using the home as a gathering place or at least it seems. They left a dirty kitchen sink, consuming alcohol beverages while on the job. This is true because these workers left the empty six pack along with the receipt from the grocery store where it was purchased. Some worker urinated in the full bathroom downstairs and never flushed the toilet. I walked into a bathroom with the foul odor of sitting urine in the toilet. The caulk to the stair railings is corroding away. Nothing in the house was correctly leveled out. Walls are not straight and we’re not leveled correctly. My upstairs floor was atrocious. Upon pulling out the carpet you could see the ply wood was not fresh but rather recycled wood, the floor is not leveled and slants/dips in many spots, and there was a hole in the flooring plywood at the top of the stairwell where the worker stuffed some debris or material to maybe think seal the hole. There were gaps in between each piece of plywood flooring, Ceramic tile in the master bedroom bathroom was done hurried as the tile are cracked and there is a nice sized gap between the tile and mirror. The cabinets are not leveled correctly and the counter tops are significantly gapped in some areas. Cabinets are bowed outward in the center. Kitchen countertop was not fully caulked. The cabinet drawers wheels are rail system are failing and I have drawers falling into the cabinet. The floor board of the kitchen cabinets was corroded and loose. The garage was not cleaned out and had all kind a of debris remaining inside of it. The sod was not taken care of by Lennar and I am stuck trying to revive the grass they killed by not doing anything to the lawn. Debris and broken ceramic shingles littered in the lawn due to workers not cleaning up after themselves. Crack shingles and the clay edging On the corners of my house look like mushed clay instead of the perfect diamond shape. Shingles were not sealed and appears to openings on the roof for leaks. The storm shutter frame around the front window is cracked. The Blackfoot of the home actually has a small gap where out light shines through and my air conditioning leaks out. Basically, there was no quality assurance being conducted on my residence during the construction. Sales reps rushed the inspection of the home. Also the smart home provides was not as advertised as the order excluded several services to include the Amazon rep bringing the Sonos speaker!. There is no trust that the one year warranty will be honored the same way closings are held in a lunchroom of their corporate offices with all kinds of personal and privacy act information being flaunted around during the final transaction. ... More

The purchase, closing and Walk Thru process was excellent. Amazing, smooth and professional experience. However EVERYTHING after has been a stressful, time consuming, unprofessional, unfair, disrespectful nightmare. If I am exaggerating, PLEASE I would welcome your feedback. I will not go into ALL the UNRESOLVED ISSUES at my new LENNAR Home; just going to give you a few examples. There is currently an OPEN Customer Care Ticket for LOTS of water leaking in our garage thru the Front Door pavers. I first reported this on the VERY FIRST DAY I actually moved in (JUNE 8, 2019). I sent a photo of the garage all full of water with the moving companies truck in the background. We could not unload most of our furniture because the garage was all wet. TODAY is SEPTEMBER 27, 2019 and you finally “sealed” the leak about 10 days ago, however the pavers directly infront of our entrance door STILL have not been replaced. However we have opened & closed SEVERAL tickets for this UNRESOLVED issue. Remember I 1st reported this 3 MONTHS AGO on June 8th. Would you call this great customer service for a brand new $450K home or unprofessional, pathetic and disrespectful? I still cannot install ceiling lights or fans because of ANOTHER OPEN TICKET well over two months old. There was water in the ceiling, which accumulated into the light fixtures. I was told it was condensation or the A/C might be leaking etc etc. I was also promised a mold inspection since water sat there for over two months without ANYONE even taking a look in the attic. Over a month ago, several members of your Maintanance team were at my home and we asked to go ahead and remove one of the ceiling fixture in order to see if I could finally install a ceiling fan. When one of your guys removed it, he got “SPLASHED” with water on his face. I believe Carlos Rodriguez, Teo, James and maybe Chris witnessed this. You can ask them if I am lying. TODAY 09/27/19 I still cannot instal a ceiling light or fan. You STILL haven’t done the Mold Inspection. And I am STILL paying $300 a month to have my stuff in storage. So how would you describe Lennar’s Custimer Care? 5-Excellent. 4-Pretty Good. 3-Average. 2-Below Average. Or 1-EMBARRASSING, PATHETIC and DISRESPECTFUL? I feel it it a (1) because there is not a (0). Thanks again for turning our new home buying dream into a nightmare. ... More

First time homebuyer and the process was horrendous, especially buying pre construction. Don’t assume that just because every single house within a giant property being constructed (think Altamira in Homestead Florida) is a beautiful shade of cream with brown and tan details, that your own pre construction place will match. The reason we decided to buy in that community was because of the elegant color scheme. Once the place was done being built and we flew back from out of state for the walkthrough, imagine our surprise when the stupid place is chicken yellow with gray stonework. Two colors that couldn’t clash any more than they do, among a sea of beautiful ivory and browns. It cheapened the entire neighborhood. I understand that there might be a “palette” they can play with regarding colors, but no other building in the entire place was painted chicken yellow except ours (townhome). Finishes were typical cheap cookie cutter nonsense with the ugliest colors imaginable (think depression blue and Soviet era gray). The carpet had tons of paint splatters on it. Never again buying from these fools!! ... More

This Builder is horrible, They are SCUM!

Bad Very bad finish and the representatives do not respond and take a long time to solve the problems.

Lennar has been an overall bad experience.

Cheap materials, a lot of problems and lack of effective response!

Extremely poor, cheap appliances, bad construction materials. No back-splash in the kitchen, guess bathroom is a sink w/pedestal (no vanity). Tile badly installed, plaster/grout on tile everywhere. This community is closed to a Land-field and bad odor is everywhere.

Will never recommend or buy Lennar.

I had a bad experience with Lennar

It was a really a Nightmare . The only can see a little concern for their mistakes was the Eagle Financial personnel. The res , include , Mr Carlos Gonzales , the president, were very careless about me as a customer Also I recommended another customer who both in Aquabella but never again. I will not recommended anybody else again

Poor quality of housing. I feel cheated for buying this house. A total disaster. .

Since o moved no lights on the street No gate Inside the house the finish of the house is very poor