Lennar Reviews in Miami Dade County, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Miami Dade County Homeowners Have to Say About Lennar.
Read all 153 verified reviews from homeowners that built a new home with Lennar in the Miami Dade County area. Miami Dade County homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Miami-Dade County Area
View Homes
Customer Reviews
The model exceeded my expectations
- Anonymous
- Verified HomeBuyer
- February 29, 2020
- Homestead, FL
Rare to find a 3/3 model with a bedroom and full bathroom downstairs. The built was a few months as I bought during pre-construction.The house was completed right on time.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - I have no problem when ever I request anything a lot of thanks
- Miriam R.
- Verified HomeBuyer
- February 29, 2020
- Homestead, FL
I have no problem when ever I request anything a lot of thanks for your and your workers service .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Cheap material and sloppy building work
- Mariela M.
- Verified HomeBuyer
- February 27, 2020
- Hialeah, FL
When you do the walk there are places that you don’t look at. The kitchen cabinets on top were broken, uneven, wrong cuts. The wall over these cabinets had a whole. You only see this if you go On top of the kitchen counters. My tub makes a noise like if a tractor is in there. I submitted a tickets since December, they went to check it and said they would come fix it, it’s been over a month since. At the begging very responsive but after they said they had to fix it, they never came back.
Lennar responded:
Hi Mariela, thank you for sharing your feedback about your new home. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 3
Bittersweet experience
- Felipe M.
- Verified HomeBuyer
- February 26, 2020
- Doral, FL
Before closing your property Lennar will definitely take good care of you, they'll answer all your phone calls, they will fix everything for you and they'll support you with great customer service. BUT ONCE YOU CLOSE the experience is totally NEGATIVE. Nobody will answer your phone calls, they will disappear and not worry about post customer service. Once you close your property with Lennar you are on your own. They only take care of you before closing. Once you close the customer service experience is terrible, plus nobody will take responsibility for warranty issues. They are always ...
Total Score 3
Quality 4
Trustworthiness 2
Responsiveness 1
Lennar - Excellent overall!
- Jorge G.
- Verified HomeBuyer
- February 26, 2020
- Hialeah, FL
Excellent overall!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Roberto C.
- Verified HomeBuyer
- February 26, 2020
- Miami, FL
Very Happy with our New Home ! Thx Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Execelent services great guide by the process Incredible help
- Diego O.
- Verified HomeBuyer
- February 26, 2020
- Hialeah, FL
Execelent services great guide by the process Incredible help im every step
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Expect a solid structure, but poor finish details.
- Anonymous
- Verified HomeBuyer
- December 01, 2019
- Homestead, FL
The construction guys do a great job at laying the block, setting in the roof and handling most of the structural components. However, the outsourced painters, finishing trimmers, tilers and carpet guys are awful. Expect paint in the carpet and windows (the paint to basically be white chalk which comes off the wall when cleaning), the tiles to be irregular in height and to have missing grout (or just black mastic coming through the light tan grout). I won't even talk about how terrible the sod is installed in the yard. With all that said, these new constructions are great value for the ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Poor craftsmanship!!!!!!
- Raul O.
- Verified HomeBuyer
- October 10, 2019
- Homestead, FL
the worse in getting warranty repairs completed. This is the first and last time I buy a Lennar home
Lennar responded:
Hi Raul, thank you for your feedback. We are sorry to hear about your difficulty in having warranty repairs completed. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar
- Veronica O.
- Verified HomeBuyer
- October 03, 2019
- Homestead, FL
Paint and last touches needs to improve
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Not very happy.
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Miami, FL
Very disappointed with workmanship.
Lennar responded:
Hi, we appreciate you taking the time to share your comments. Please email any items to corporatecustomercare@lennar.com and we will follow up for you. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - The house is very expensive based on materials used that have
- Teresita C.
- Verified HomeBuyer
- October 01, 2019
- Hialeah, FL
The house is very expensive based on materials used that have bad quality.
Lennar responded:
Hi Teresita, thank you for sharing this feedback about your home. Please email us the details regarding your experience to corporatecustomercare@lennar.com, so we can follow up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Horrible experience
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Hialeah, FL
Construction is horrible for the price, they take a long time to fix issues and give you the run around. I am extremely disappointed. I expected more from Lennar.
Lennar responded:
Thank you for your feedback about your experience with your home. We are sorry for the difficulties you've experienced. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Sells—Edward, and walkthrough/new home customer service reps,
- Michael M.
- Verified HomeBuyer
- September 27, 2019
- Homestead, FL
Sells—Edward, and walkthrough/new home customer service reps, Chris and Zach, were awesome!! All were beyond helpful and accommodating
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
WORST Customer Care & expierience EVER. Mom & Pop Operation.
- Javier S.
- Verified HomeBuyer
- September 27, 2019
- Miami, FL
The purchase, closing and Walk Thru process was excellent. Amazing, smooth and professional experience. However EVERYTHING after has been a stressful, time consuming, unprofessional, unfair, disrespectful nightmare. If I am exaggerating, PLEASE I would welcome your feedback. I will not go into ALL the UNRESOLVED ISSUES at my new LENNAR Home; just going to give you a few examples. There is currently an OPEN Customer Care Ticket for LOTS of water leaking in our garage thru the Front Door pavers. I first reported this on the VERY FIRST DAY I actually moved in (JUNE 8, 2019). I sent a photo ...
Lennar responded:
Hi Javier, thank you for sharing these comments about your experience. We are very sorry to hear about the difficulties you described. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Effective Responses
- Jose R.
- Verified HomeBuyer
- August 08, 2019
- Doral, FL
Like any other new home, we had issues inside the apartment with the floor and other finishings. However, Lennar showed responsibility and immediate assistance to resolve all of them. They also had a big delay in the completion and function of the elevator, which has also been resolved.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Responsiveness to issues.
- Maria M.
- Verified HomeBuyer
- July 31, 2019
- Miami Lakes, FL
Take care of maintenance issues more timely. F or example the entrance on 87 avenue, does not work 2 months ago.
Lennar responded:
Hi Maria, thank you for sharing these comments about your experience. We are sorry to hear about your concerns. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
We moved in and the home has several issues
- Gerardo G.
- Verified HomeBuyer
- July 31, 2019
- Miami Lakes, FL
The main Electrical panel board is of poor performance, it should of been SQD like the other homes I am an Electrical Engineer and we stop using EATON for this reason, as I continue to have issues, including the water heater is poor quality
Lennar responded:
Hi Gerardo, thank you for your feedback about your home. We are sorry to hear about the issues you've had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 5
Horrible home buying experience
- Camilo L.
- Verified HomeBuyer
- July 25, 2019
- Doral, FL
Instead of being an exciting process, it was a headache due to lack of professionalism and business ethics. I had to get my attorneys involved that cost my an arm and a leg. I do not recommend doing business with Lennar. And everyone in my condo went through similar experiences and have the worst reviews about their experience too. Reading reviews on their social media will give you a better flavor of how unethical they are.
Lennar responded:
Hi Camilo, thank you for sharing your comments with us. We are sorry to hear about your experience. Please let us know if there are any outstanding items that we can address for you. Our email is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Excellent
- Elvis M.
- Verified HomeBuyer
- July 17, 2019
- Homestead, FL
Every good with all included you will enjoy it for a very long time
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Excellent Experience
- Mario G.
- Verified HomeBuyer
- July 17, 2019
- Hialeah, FL
Excellent Experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Definitely buy again from Lennar!!
- Fabian A.
- Verified HomeBuyer
- July 16, 2019
- Hialeah, FL
Its was my first home buy and it was soo easy and they helped with everything through the process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - They were very quick to respond
- Kevin R.
- Verified HomeBuyer
- July 09, 2019
- Homestead, FL
They were very quick to respond
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Not a good customer service
- Natalino L.
- Verified HomeBuyer
- July 09, 2019
- Doral, FL
Lennar never make the pest control on a new land construction, and now we are requesting them to control the pest presence in our home, only 3 months after they deliveried the home, and they don’t want to validate their warranty because they alleged this is not under warranty covers.
Lennar responded:
Hi Natalino, thank you for sharing your comments with us. We are sorry for the difficulties you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up. – Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - Lower prices
- Yunia H.
- Verified HomeBuyer
- July 02, 2019
- Hialeah, FL
Lower prices
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.