Lennar Reviews in Naples, FL

We enjoyed the entire process of purchasing our home. The sales agent (Matt) was EXCELLENT!. As was the warranty follow up on a few issues we needed addressed. It is a beautiful home with a very nice bundled package (absolutely love our spa and pool). we are pleased with the warranty follow up as well as the trade that has performed the work. The best way to understand how we feel is - We recommended this home to a couple we golfed with and they purchased a home. We also are trying to get my 2 sisters to purchase home in The National as well as a co-worker. Obviously we are very pleased with our new home. Would recommend to any potential buyer. A nice adder is the golf course is great also! ... More

I was disappointed no glass doors in the front no bathroom light fixtures all the other Coach Homes have all the extras.

We just closed on our condo , we have so many issues from the poor general contractors hired they don’t care and it shows! I worked for a large builder and we would never deliver products like this to our client’s! I would have never purchased a Lennar property knowing this now! So sad we are still waiting on issues to be resolved

Horrible experience from beginning to end

My first purchase of a new Lennar home was excellent and I was excited for my second purchase of a Lennar home. This second experience with a new Lennar home has been nothing short of a nightmare.

was 2 days before closing and cosmetic issues were still not completed after i reminded them 2 wks in advance , they probably wouldn't have done anything if i had not been proactive , there was also 2 electrical issues that i didn;t find until after closing , unfinished wiring for the attic light the switch was never installed and 3 outlets would trip immediately when used , where is quality control ? How did this pass the county electrical inspector ? It took them at least 5 months to repair one of the 2 hot tubs , absolutely no excuse for that other than poor managementm , had to wait one week after closing to get the entrance gate barcode so i paid $400000 for a new villa and was not allowed to enter the community and then when i spoke with the HOA lady to finally get it she even admits that this is ridiculous that this has been that way since the beginning , every single person i met so far said the same thing happened to them ......Lennar only cares about the sale and not about the customers basic needs , they will tell you everything you want to hear until closing and then its another story ... More

We are very thankful to have finally closed on our new home in Ave Maria. It has been quite an adventure, but I do have to say we love where we live! The neighbors and people within the community are so friendly and awesome! With everything there are ups and downs. Nothing is ever perfect, However, the warranty team with Lennar is very responsive, and really helpful. One question I guess I would pose, is wouldn’t it make sense in the building process of our homes… for the contractors to really take their time and do quality work up front so the homeowner would not have to put in so many requests for things to be repaired? Im sure that is a mystery to so many! All in all, and little by little, everything will get done!! ... More

I paid more than $585K for my home and very disappointed. Very bad quality, walls and ceiling was very rough and unprofessional done. Very dirty doors knobs, that not clean before closing. Many undone left before closing because I was from out of town and don’t have time to come back a day before closed. Totally disappointed about their house built and warranty service was a nightmare. No one care.

We’re misinformed by Lennar how Warranty works. Pit supervisor told us not to worry just moving three days after we move them. I told him that 75% of their repairs was never done and we would like him to send repair people to take care of the problems.. he’s answer was after you move in he cannot help us. We got to use the form from the website to let the repair people come in and start repairing a brand new house that was never billed, right

We had soooo many issues with Lennar Mortgage specifically, not the local company.

Great relationship and process with Lennar after my 2nd home purchase with them. The process took time for a new construction but I was very happy and satisfied with the new home investment. Highly recommended!

My biggest issue was the low skill level of sub contractors with paint and chalking of trim. Over paint on door hinges was ridiculous! The chalking was applied in a haphazardly method Low quality level of appliances, especially washer/dryer and dishwasher! Issues presented were not attended to by construction manager. I literally had to chase him down around the development! Overall, it was a very poor experience.

Easy to do the virtual closing.

As an out of state buyer it was not a pleasant experience! I would never do this again! I should have never continued with the closing when things were not completed in my home as promised but I did on good faith. Promises after promises to get things done but as of yet it was not completed! Voicemails, calls ,text messages all ignored! When you have a home in another state and you reach out to the sales rep and the head of construction just to be ignored it beyond stressful! I will be arriving to my home in Naples in November and will have to deal with warranty still not a happy buyer!

The closing experience have been complicated. Bernard

The price you pay for the product that you’re buying is adequate. But if you’re looking for just adequate no perfection or even close to a building standard, you’re wasting your money. No communication skills during the build process. Attempting to get the punchlist fixed is a nightmare. Due to the fact, you have to go through a warranty service as they put it to get things done. I cannot in good faith recommend Lennar to anyone that’s purchasing a property.

There were several small problems with our condo at closing. Customer Care did a good job making corrections and follow up.

recieved email to come to town for walk through before closing! was told the house was ready and we would close two days later!!! walked into home and it was a disaster, not cleaned punch list was terrible. it took 6 walk throughs to get to a reasonable close!!!!!! 5 weeks later! still waiting on items to be done that were promised by management!!! we were also going to buy another house that was my wifes dream home in the same community! but the experience with your company and lack of workmanship might derail the purchase! this is our second home with lennar and I was a contractor in indiana with lennar but your company always blames the subs and takes no responsibilty for your COMPANY!!!!! I WOULD NEVER RECOMMEND LENNAR AS A SUITABLE HOME BUILDER!!!!!!! ... More

I went with Lennar because I was under the impression it was a reputable company. The mortgage department is extremely unorganized causing a lot of unnecessary time, work, and stress. At closing, the end of June, there was a list of items still not complete. I was promised the items would be promptly addressed. As of today, 8/23, not one item has been taking care of. Would not recommend Lennar.

This our 3rd time buying a home, 2nd time buying a new build. We had to extend the closing date three times because the home wasnt finished. We did a walk-through before closing and gave a list to the builder of all the things that needed fixing. Some were cosmetic, but some were big deals such as the sofit was missing by the front door, the outside of the house needed to be painted (still gray with stucco), and the some doors didnt have hinges or locks. Nothing was fixed before closing and we were told someone would come during our first week. No one came for almost a month and only took care of the cosmetic things (re-caulking, etc). They then said since i already closed, everything else needed to be requested under the warranty because they need to prioritize finishing the other units. Where was that work ethic when it came to finishing my home? Ive since submitted the request via warranty and theyre getting fixed slowly but surely. ... More

I purchased the Trevi Moldel a single family home for investment. Four bedrooms 3 full bath with pool spa and lake view. It was rented by the time I closed on it. Great value for the money. The sales person Jordan was great. The mortgage company very easy to deal with. The superintendent was very nice got the punch list done within a few days.

Brand new house with a lot of issues.Severals. Wasting time doing claims to be cover by warranty. Staff don’t perform the right job on the site. Totally disappointed.

shoddy workmen ship, rushing to get things done, workers did not seem not to have any pride in their work.

Buying the home at Orange Blossom was relatively simple, but getting any kind of response or accountability after closing is a completely different issue. Punch out items remain outstanding months later & the home is full of blue tape. Damaged fittings and poorly finished features detract from the pleasure of buying this home. Never assigned a Customer Service contact point, I find dealing with Lennar frustrating & unsatisfactory.

Overall Lennar team was good to work with. Our salesman Jack was great, as were Ally and Angela in the mortgage department, once people stopped changing. They need to do a better job of quality control on the finalized construction, many tradespeople had to return to finalize discrepancies, although it was nothing major.