Lennar Reviews in Naples, FL

the quality of work was very bad what you see on the model home was not what you get without saying one word about it, i do not recommend this builder to anyone

Pete and Rob were great. Jordan in sales was fantastic Home was not really ready

Over all a good buying experience. This is our 3 condo we’ve purchased, but 1st through Lennar. We’ve heard horror stories from other buyers and that has not been our experience. We’d put a ticket in for a problem and it was addressed quickly with the warranty department and solved with the corresponding trade within a week or two. But apparently this varies from unit to unit,as our neighbor next door and above us, told of multiple problems with their units. We’re beyond grateful ours was a favorable outcome.

Salesperson was helpful. I am still waiting on the completion of my condo for repairs etc. I closed on 5/23/2023 & as of 07/11/2023 everything is not done

Horrible, unorganized, RUDE, sloppy, poor craftmenshio

Make sure everything is done before to close. Very poor walking through process. Builder pushing you to complete the closing process without finishing the home ready for delivery.

We were highly impressed with the quality of building materials in our new home and with the beautiful landscape plantings.

We built the house based on the model design, quality and craftsmanship. Issues occur with every construction project. Lennar's quality inside and out were very disappointing and issues are not being resolved.

We met with Brad, a very good sale rep, and he explained what Lennar offered. We picked a house that was under construction and we watched it bring built. We moved in and, as with every stick build house, there were minor issues that were quickly addressed. We’re happy with the house, pool and the neighborhood

The house was to be completed around the estimated date of Feb 23rd. The sales office representative told us that Lennar we would receive $200 a day for the amount of days that went over a certain date until official closing. The amount of days were 5 total and we should here received $1,000. That commitment was not honored. We sent the information as requested and we received nothing.

I was unable to be at the property during building, I reside NJ but should not have had bad service because of that. Everything was rushed at the end because there was a delay on the floor and I assume Lennar had to meet a quota. I was told several times that I had to close on a home that was incomplete, where they could get a temporary CO. I hired my own inspector to confirm that there were serious issues. I reluctantly closed on April 13th and not surprisingly the issues still have not been addressed. Damaged kitchen and bathroom door fronts, supposedly at least one was replacement was ordered, other fronts of cabinets are paint sprayed maybe to cover damage?, replacement pocket door where hardward was severely misaligned, paint all over pavers in front and rear, damaged access door to attic, garage floor still unfinished and then there are lots of small issues. I've wanted to rent out this property while not there but do not want renters to be inconvenienced so therefore I'm losing money every month that I have to wait. I talked to my next door neighbor who said it took Lennar more than 6 months to resolve his problems. I did not want to close on this house until the major issues were resolved but I was promised that they would continue on my house to resolve the issues. No one has stepped foot in the house since April 13th and its now May 30th. I know now I am at the bottom of the list and of no concern since I've closed. I would never recommend this team to anyone. I am a realtor in NJ and work with Lennar all the time. They've always had my clients best interest at heart and the reason that I went with Lennar. The service here in NJ has far surpassed what I experienced. I'm hoping by writing this, my issues will get resolved but not too optimistic. I've called many times and my calls go unanswered. Even the warranty company has not responded. I really wish that I hadn't bought with Lennar. I have many clients that relocate to Florida and unfortunately I cannot give a good recommendation. ... More

3 month delay in closing, sales people throw in our face that they have 2 years to complete per state statutes. Cost us a lot of money for extended stay hotels and storage while they dragged their feet in getting the house built(and NO concessions at all). Wanted a pool home, none were available, with the huge delay, they could have incorporated it in the build. The sales person was always "we can't do that" Very poor customer service. The construction manager was great and the only bright spot in this transaction.

So many issues to fix. They forced me to close on the unit even though it wasn’t ready! Lennar kept my money since November!! The closing took place in February! I still have open tickets that haven’t been resolved. Not happy. Plus I was promised pools, restaurant, gym. Nothing had been built !! No Pool for us to use and it’s summer already. Terrible. Of course we are pushing full Maintenance:

It is obvious that Lennar is rushing to close their units and get the payment as soon as possible. Most condos are released with many deficiencies. At first the builder crew was responsive in attending some major finishing issues but after 3 months since closing they dont even answer calls or reply to messages. Very disappointing

Our overall experience was very disappointing. The contractors did very sloppy work. From the paint droppings all over the floor, to uneven handles on every kitchen cabinet, every outlet and switch cover crooked, broken pavers around pool. Uneven lawn with dead sod, irrigation system not approved by HOA. Uneven seam on granite counter top and the cheapest home appliances they could find. Lennar warranty service has only addressed 25% of our complaints and others work orders have been ignored.

My new home consultant and construction manager (Patricia and Doug) were extremely helpful during the whole process. They both were exceptional in their service and for that I am very grateful and pleased. However, Lennar's workmanship is lacking and their lack of flexibility in customizing certain items in the home is frustrating and disappointing. Also, some of the materials used in the home are of poor quality. On a brighter note, their Customer Care Service Team is extremely responsive and helpful!

Items in the home were removed without my knowledge, and when I questioned it after purchasing, I was told that they were removed. No one follows up after money is transferred .

Lennar needs to improve the supervision on the third party company’s use to build their houses, since the standards are low to my point of view. They need a better QA team.

Three months after closing, we have more open issues on our closing list, than Lennar has addressed. Most of the issue were opened a month prior to closing. Should never close until the open issues list is full addressed

The sales, loan and closing experience was excellent. The inspection has well over a dozen issues open some that were just poor attention to detail on installation. An example here would be a dishwasher installed but insides not assembled installer ran a test and melted parts, Window that you could not open, someone installed it and had to close it but did not fix the fact it took 10lbs of pressure to close. As for the closing document this was a 1031 transfer and lennar sent 35k back to the intermediary post closing rather than reducing the loan. Now I get to pay taxes on the funds returned. When the landscaping was installed (trees) they drilled/dug through the sewage pipe and it backed up into the master bath about 3 inches deep. ... More

I bought my home at Ave Maria and paid a large premium so we could move in September 1st. We signed papers on January 31st and moved in February 1st

Less than pleased with Lennar completing items. Punch list was not completed until 2 months after move in. Carpet in main bedroom was stained and is still not replaced. Garage floor was not cured properly and still sticky. Still waiting word on when they will redo. I put requests in but still have not heard anything.

from a purchase point of view, our experance with Ricky in sales was amazing, very detailed and accomedating, however, dealing with corprate closing / title team is less then desirable and needs major attension in future with new home owners

Do not close until everything is what a new home should be. We have had a bad experience.

All the warranty problems are difficult to address and fix Bad comunication