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Lennar Reviews in Naples, FL

What Naples Homeowners Have to Say About Lennar.

Read all 204 verified reviews from homeowners that built a new home with Lennar in the Naples area. Naples homeowners have rated Lennar an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3 out of 5 stars in Naples Area

204 Reviews in Naples Area

Ratings by Category

Overall 3

Quality 2.7

Trustworthiness 2.9

Value 3.4

Responsiveness 2.7

Lennar in Naples Area

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Customer Reviews

not my first rodeo, by far the worse experience in the history of purchasing. home was actually not completed when we moved in. CO provided, not sure why. Would NEVER recommend. just absolutely horrible.

  • Marie S.
  • Verified HomeBuyer
  • July 13, 2022
  • Ave Maria, FL

not my first rodeo, by far the worse experience in the history of purchasing. home was actually not completed when we moved in. CO provided, not sure why. Would NEVER recommend. just absolutely horrible. NOT going to include any of the names, first or last since noone has bothered resolving issues that i've experienced. ONLY person that has responded after finally having access to her is Suzanne Witty. She is the only assett here. everyone else, doing more to damage then good to LENNAR.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Will Never Buy Lennar Again

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Naples, FL

The whole experience was terrible. It was supposed to be a happy experience. We paid a lot but yet the quality was sub-par. It was a fight to have them get anything done and things were promised to get done that still haven’t. We will never buy from Lennar again.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Our home was not delivered on time not anywhere near the date

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Naples, FL

Our home was not delivered on time not anywhere near the date that was told to us when we purchased it. When we did close and moved in we found at least 40 plus items that needed to be addressed which we have submitted tickets for repairs. Our construction manager promised he would deal with them and disappeared then we were given another contact and they disappeared. We have lived in our home for over a month and still do not have mirrors. When you submit tickets for repairs the contractor just shows up without scheduling with us and we have to work we can’t just sit around every day ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - These has been a nightmare for me.

  • Miguel R.
  • Verified HomeBuyer
  • January 22, 2022
  • Ave Maria, FL

These has been a nightmare for me. The apartment was not ready at the time of close but under threat of losing money they forced me to close. 60 days after not a single Lennar employee has come to fix the 26 issue that I have in the apartment. Do not trust Lennar Sales team or you will pay the consequences.

Lennar responded:
Hi Miguel, thank you for sharing your review. We are sorry to hear about the follow up experience you have faced with your new home. If you have any items you would like us to follow up on, please send us a detailed email at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1