Lennar Reviews in Ocala, FL

I could not have chosen a better Lennar realtor- Aaron. He kept me sane through the entire experience. While the financing did work out in the end- the Lennar mortgage side of things did leave me wishing for better communication and a more seamless experience.

Everything was wonderful except for our closing, which went very well once we started but waiting six hours to close is not acceptable for us

My first home buying experience. While everything mostly went smoothly, I would have appreciated a little more flexibility. I had told the salesperson from day one I would be out of state by the time the closing date came, and absolutely intractable for 3 days difference - over the holidays at that. That being said, they have been responsive to any issues that have cropped up from internet, to occasional plumbing things. Overall, I am still very happy with my house. :)

We appreciate the prompt responses from Lennar regarding home issues or concerns.

Home has a lot of small imperfections that are being taken care of but the one issue I have is a dead palm tree. This issue was mentioned at all 3 walk thrus with the construction manager. When Lennar was questioned about replacement, they said there was nothing about the tree and that the construction manager did not recall any of our conversations regarding the fact that the tree was dead.

Homes were put up too quickly with many imperfections. They can do a better job at quality control.

We bought our house on a specific lot because we fall in love with the model and the yard space, and the only notice prior buying was that in the corner side we couldn’t placed nothing heavy(pool, boat, truck) because of utility easements, but we were going to be able to place the fence up to 1 to 2 feet from the sidewalk. After closing, come to find out that because of the easements, we are losing 10 ft from the sidewalk on a side that has over 75 ft long (thats yard that cannot be fenced and kids won’t be able to enjoy) yet we have to maintain it. Did a walkthrough with Corry, he open a box for the smart home kit and showed me a marked paper supposedly stating all the sensors were in place. He stated that all I needed was internet to set everything up once closing is done. We did the closing, waited two weeks for the internet company to install the internet, when box is opened, one sensor is incomplete and 2 others are missing. When questions were raised to office staff, answer was “there is nothing we can do since it was brought to our attention after closing and who knows what happened with that equipment “ . The least they could have done (since they do this every day and know what to look for) is to make sure customers are not being taking advantage of. Besides those issues, we love our house and the space of the model we choose. ... More

I contacted My Lennar and put in the paperwork to have the problem corrected. After a virtual visit, they stated they would contact the contractor.The contractor said it would be about three weeks before we could have someone look at the problem. I said this could be expensive on my electric bill. A man came out and found the thermostat was wired incorrectly. He said the heat was trying to run with the a/c. This resulted in a 720.00 dollar electric bill for the month.

1st and second walkthrough before closing consisted of the customer/buyer performing quality control of drywall texture and paint. Both were a complete waste of time. Lennar should be able to do their own paint QC long before closing. Painters have no idea what an edger is when painting near a ceiling. Painters and stucco workers have no concept of using a drop cloth to protect floor or pavers bellow. Drywall and paint all over wall switches. Carpet glue and grout all over ceramic tile. Drywall plaster and sanded dust all over window blinds. Sod delivered to lot and sat on pallets for over a week to dry in the sun, then laid down as dead grass, later to be replaced with more dry dead sod. ... More

Buying a from Lennar was a challenge. This was our first new purchase and my expectations at the beginning were not met. Once we got our new production manager things went smoother. You need to be diligent about checking in and if you not in the area ask for pictures weekly. Overall it wasn’t terrible but I don’t think I would ever buy a newly built home.

This review is like A Tale of Two Cities. It was the best of times, it was the worst of times. The sales, purchasing, financing, closing and everything else that dealt this the finance/management/updates was fantastic. Everything to do with the construction, construction management, and resolving issues on site was absolutely horrible. The craftsmanship was horrible. It feels like the home was put together over a weekend. The flooring, cabinetry, dry wall, and painting were all done in such a rush and there are still countless issues that still haven't been resolved. Appliances weren't tested. Common sense did not go into the construction whatsoever. Things were installed in such a backward manner. ... More

Very poor communication from the sellers. The materials used for construction look and feel low quality. They should improve the materials they use. The complex does not have lighting, for the safety of the community this is something they should take into consideration.

Frank blew me off as soon as he lost the sale. Sandra was to the point of being rude. Didn’t speak to me nicely, wasn’t at closing due to illness, never heard from her again. Michelle at closing was very nice. Walk thru and warranty work with Myles is spot on.

There were some issues with the process that needs attention. First there needs to be a time schedule in which phone messages should be returned. I will say that of all the different people I spoke with during the process, Dalton was the best. He would answer messages within a few hours. Secondly, there is too much repeat documentation going on. We had to submit the same documents more than 3 times to different departments as though we were going to get caught sending in the wrong or fraudulent documents which makes the buyer fell a certain kind of way. Then there are too many of the same emails with the same information which makes it seems like there is another document that must be sent, but come to find out it's a repeat email asking for something already sent, which goes back to the point of phone calls not being answered to clarify what's going on. The process online is a great way to handle home buying in the 21st century, but it needs to be streamlined and the Lennar employees must do better with customer service. ... More

Although may not deter from owning another Lennar home in the distant future but move-in experience after buying process did not go as well. Too many defects unnecessary deficiencies for a new home. Process of getting them corrected was transferred and had run smoother than it started.

There have been numerous issues with the home. Nothing major and nothing that has been responded to. The main pain point with moving into the home is the the cleanliness of the home at move in. We have spent hours scraping and cleaning paint splatters on all the floors with hard surfaces. This can be easily corrected by Lennar by using drop clothes when painting.

Lennar mortgage need improvement in their mortgage process and have some experience underwriter.

There were multiple issues with the house(incomplete)

Overall good in the beginning, towards the end many issues came up and very big misunderstandings towards the end that made this process frustrating to the point we wanted to cancel everything and were holding our deposit hostage so we had no choice but to move forward with it and issue was never addressed. Besides that we like the house overall… Would like to see the street lights at some point…

I didn't realize how bad this really was but the concrete work and trim work I have seen in this house is some of the worse I have seen. Holes in the concrete were sloppily patched. There is sloppy touch caulk all over the base boards. I think it also would have been beneficial to offer at least blinds. A new house without any privacy until you get the time to install them is really annoying. This would have been a minor addition for a builder as big as Lennar.

the construction manager was helpful with taking care of the articles' that needed attention, however the driveway is shorter than realized ,the property is somewhat undersized, specifically the backyard, the home is attractive and comfortable. i would suggest that all new buyers ask questions about the HOA, and all fixtures located within and on the home and as well as the grounds.

The workmanship is cheap and response to address the issues not the one we expected by Lennar. We bought another home in Texas and it was completely different, the workmanship was much better, response was quick and very little items to addressed, all security system and others associated with a smart home was already installed including providing a person to guide you with the apps to connect to your smart home. Limited knowledge of the construction staff to address the issues except Darilyn that has been helpful and looks for advise if she doesn’t know.

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

Opinion solicited by Lennar and in no way intended to libel or defame anyone. Initially our sales representative Michael verbally floated us pricing that garnered our interest. Somehow they seemed to vanish. I eventually negotiated a price that at least was close to the prices I had heard in the beginning. Then I was informed that he had no authority to sales purchase pricing and would submit my offer but thought it would not be acceptable. He later told me that Lennar wasn’t going to agree to my offer but he thought up a solution that Lennar agreed to accept. His solution was that my purchase price would be acceptable if we’re willing to agree to pay an additional full interest point above my exceptional credit rating I qualified for. Salesman with no authority working on behalf of my best interests was suddenly permitted to think up a way to help me out? Michael orchestrated a deal that would financially benefit Lennar with more of my money. Unfortunately for Lennar I paid off my mortgage prior to the first mortgage payment due date. I purchased my home for a price I was satisfied with and the excessive additional interest point didn’t cost me a penny. Trust solely in yourselves. Its your money. ... More

It was mediocre at best