Lennar Reviews in Ocala, FL

There were multiple issues with the house(incomplete)

the construction manager was helpful with taking care of the articles' that needed attention, however the driveway is shorter than realized ,the property is somewhat undersized, specifically the backyard, the home is attractive and comfortable. i would suggest that all new buyers ask questions about the HOA, and all fixtures located within and on the home and as well as the grounds.

The workmanship is cheap and response to address the issues not the one we expected by Lennar. We bought another home in Texas and it was completely different, the workmanship was much better, response was quick and very little items to addressed, all security system and others associated with a smart home was already installed including providing a person to guide you with the apps to connect to your smart home. Limited knowledge of the construction staff to address the issues except Darilyn that has been helpful and looks for advise if she doesn’t know.

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

It was mediocre at best

Would never purchase another home from them ! Poor workmanship and very cheap materials !

The sales guy was not truthful about having the house cleaned and painted before we got there. He told us what we wanted to hear. We had to get the building manager involved. We did not have keys to our new home when we arrived either. It was a bad experience

Initial walk through issues were numerous. Sloppy workmanship in many categories. Very poor exterior paint coverage. Some areas do not have paint on the siding. Paint splatter on floor in many areas. Rain gutter by front entrance leaks and lets water run behind stone work. Sloppy install on sprinkler system. Crooked sprinkler heads in several areas. Garage door opener wiring sloppy installation, has broken wire that will no allow door to close. Exit doors to lanai - dead bolts not aligned will not lock. Main sewer line was damaged by workers that were grading the lot prior to sod being placed. This caused a major stoppage that took a lot of work to locate underground damage before a fix could be attempted. I go on for twenty more items but the fact that the slow response to issues important to me makes this Lennar home not what I expected. ... More

The overall experience wasn't all bad, but it wasn't up to my expectations. The garage in the home shouldn't be called a double-sized car garage space. In the garage, only one car fits. There was a water leak in the main line of the home, which they fixed in 24 hours but never fixed the landscape on the property. Also, I had to pay for the water bill because the letter that Lennar gave me for the bill didn't work. Nails are sticking out of the carpet, and the house was not being fully cleaned before closing. We bought our home out of state and never saw the property in person until we arrived. Please don't depend on an individual showing your home on video; it doesn't work.  ... More

Poor quality of the general construction material of the house and the trees are installed too close to the structure of the house, causing the concrete to break in future years and also the concrete they use is very poor quality than the entrance floor of the house, garage breaks down in the first days of living in the house and also the HOA is very expensive $ 90 a month, they offer absolutely nothing.We do not have swimming pools or a place to exercise to justify such an expensive payment.

Home is wonderful. However, the sales agent was terrible. Answers to questions changed from day to day. No clarity. You CANNOT trust sales agent. Please, read that contract carefully before you sign it. There is NO going back with Lennar. Sales agent had all the wrong utilities listed on sheet she gave us. When we trried to contact her to get the correct information: No answer- even going up the chain. How can people be so ignorant of the service they are suppose to provide! So, they do not tell you but the first water bill is outrageous. Our first water bill for 20 days was 500 dollars. Internet was supposed to be installed and able to be connected by calling AT&T. Yup, that is in the contract. But internet company said they had no knowledge of our home and we can't get serice. Lennar said "that is your problem" Would not answer our calls and kept giving wrong information. Refused to get the issue fixed! Told us we would get washer and dryer; then halfway through said no do not get one!!!! Then one showed up at the home after we went out and bought one!!!!! Sales people CANNOT be trusted and the company does not stand by the "word" of their sales people. So READ the contract and make sure everything you have been told you are getting is in writing!!!!!!! Workmanship was good. However, folks that hung wallboard did a sloppy job. Drips and bubbles on the walls and corners that show the tape!! Just painted over it. We are used to the the workmanship from the northern part of the country- wallboard in decent shape. Beside all ot the above we love the home. Just make sure you DO NOT trust the sales people and everything is in writingand ASK ABOUT THAT WATER BILL!!!!!! ... More

Lennar is definitely the place to get a good bang for your buck, but be prepaid for any issues to not be resolved. They’ll tell you X is going to be fixed or is on order, but then X will magically disappear and never be repaired. All of my trees have fallen over and had to be ripped out including having many electrical wiring issues in the home. The floor plans are nice and they do include things like blinds that other builders done include so that is a bonus given the issue I’ve had to deal with

THAT THE CHEAPEST WATER BILL IS $500.00 A MONTH REDICULOUS LENNAR NEVER MENTIONED THIS FRAUD TO ANYONE BUYING A HOME AT THE BEGINNING NO ONE WORRIES ABOUT A WATER BILL UNTILL THEY GET THE BILL .

This home was not clean, poor painting everywhere especially the area above the baseboard. This means that semi-gloss was painted above the baseboard in some cases at least 5”. This was noted with both walk throughs, but was not corrected. Paint splatters on sliding doors not cleaned off and the tracks for the sliders were not cleaned. We have NEVER moved into a brand new house that was supposedly cleaned but needed through cleaning, by us, before we moved in. If this is what has happened with the other homes, I would suggest getting new contractors. What’s the deal with the cement lip pulling into the garage, that is an accident waiting to happen. WHERE’S THE POOL? We were told that it would be in this summer. When will it be started? ... More

The salespeople were nice, and the lending department was great. But when you buy a brand new house, you expect things to be like new with no issues. We've had issue after issue with this home - from floor to ceiling, exterior & interior. The "warranty" office lies to you, takes forever to get anything done, and does not follow up. We loved the layout & the neighborhood seemed nice- but the work quality is not good.

The experience of purchasing the house was terrible. The project manager was never around, wouldn't return calls and didn't even make the final walk through of the house before my closing. Assuming he was busy and everything would be taken care of and fixed from our first walk through before closing - NEVER ASSUME SOMEONE WILL DO THEIR JOB. I closed on the house and literally all I was given was the keys to the house and 2 garage door openers. When we opened the door to the house, it was dirty, had not been fully cleaned, tiles in floor were cracked, caulking and painting needed to be completed, closet doors were still broken and he garage was full of paint, building supplies and saw dust all over the floor, I even had a broken sewer line and the yard and grass was not leveled and grass was terrible, etc.... HORRIBLE EXPERIENCE. If it was not for our Service Coordinator, I would not be in this house today ... More

We purchased a new build Lennar home. We loved the layout of the house and the community is just what we were looking for. So, put up with the months of construction delays (not all of Lennar's fault) which forced us to live in a campground for 3 months. We moved into a very dirty house, It was not cleaned well after construction. Dust on all the walls, showers, counters and cabinets. The floor tile was not cleaned either. (paint and left over grout everywhere) So, our first few days in our brand new home was spent cleaning. We then started noticing several poor construction issues. Door frames not installed correctly and the floor tile is a disaster. The hot water to then kitchen sink does not work properly. Base boards defective. Poor job done by painters. Driveway looks terrible. Tons of drywall issues. We have had three different customer care reps already in the past 4 months. They do stay in communication with us and try to have all the issues corrected. I feel they are just as frustrated as we are. Unfortunately. we have had to spend most of our days off at home waiting for repairs to be done. We are still fighting with Lennar and the flooring company on fixing the tile which is painful to walk on. The carpet was laid on top of construction debris, Not going to worry about that since we plan on installing upgraded carpet soon. It is just upsetting that we found a house we really liked after two years of looking and we walk into one problem after another. If I could have a do over, I would look for a different builder. But we don't have that option and will have to live with what we got. ... More

My husband and I recently purchased a new home from Lennar, we were very excited about our new home until move in day. We were told the home would be cleaned prior to move in by the general contractor, that was not done the place was so dirty I had to clean for 3 days before we could even live in it. all the floors and carpet had paint and grout residue all over, cabinets were full of debris from construction and one of the toilets had been used and never flushed. Our thermostat and HAVC system quit working after 5 weeks and when I called Lennar i was told that it was not covered by the warranty because i was not doing my homeowners maintenance on the system, I was never told there was any special maintenance i had to do to the system. I was able to do a virtual warranty request with Lennar today about most of the problems, hopefully things can get resolved now. ... More

We were informed of our closing date. We were moving here from another state . We arrive a week in advance and on our 2nd day we were informed we needed more information to close. More financial info we tried and tried to obtain it but my husband had just retired and his statement wasn’t goi g to be able to be reviewed for approximately 2-3 weeks . 2 days before closing we were told we probably were not going to be able to even though we were led to believe we already had provided everything needed . Why would any company assign a closing date and drag people down and then say well … we need 1 more thing. We were writing letters making calls doing everything we could and stressed out. Our week was ruined we had planned to buy furniture ect and make it an exciting week but nope . So we almost went home early as they told us we would just get another date . Keep in mind it cost us 1600 to come when we came . Flying , rental car , hotel . Anyways long story short they tell us night before around 4 pm we can go to the closing the next morning . Not very smooth . No one was there to represent us as I was told someone should of been . The person who had been working with us over a year wasn’t there and did t even know we closed as I contacted her. No welcome from anyone . This was out 1st new home purchase. We have learned a lot . If you have an issue with anything sometimes they get right on it but other times you have to keep going back to submit issues . I actually like the house but I was exspecting a little more quality finishes . Who uses flat paint on walls as they can’t be washed very well. Oh well would I do it again ? Possibly but I’d def have my eyes wide open and not be so trusting. ... More

There is really not much good to say about this experience with this Lennar home. This is my second Lennar new home. I purchased the first in St. Augustine (Winward Ranch, Princeton). It had a few minor issues, but overall was a nice home. This home, first community for Lennar in Ocala FL, is a workmanship nightmare. From the curb appeal (lawns are substandard St. Aug grass full of weeds and different varieties) to the concrete work (just go for a walk in the hood and look, including mine!). The CM assigned to me did nothing (he had a complete list on April 29th, my closing was May 25th) until it was too late then walked off the job the day before my closing with a list as long as your arm to fix. The drywall is horrible with major seams in the ceiling visible (these were pointed out just after I signed contract in April, NOW, they will be disrupting our home with a major repair (once approved). Our windows were scratched to the point of the sliders needing replaced. The tile grout work is substandard as is the trim work and the painting. Overspray of the trim paint on the walls, clearly did not prep the trim prior to painting (gouges, burrs, nail holes etc). Tile in the shower near the valves bulges out 3/8 to 1/2" on an outside corner which is very visible. Garage door seals another miss. Clearly Lennar got the bottom of the barrel on the subs. It does amaze me how the subs seem to control the construction site management. This clearly is not a subdivision that Lennar should be proud of or even attempt to "showcase". ... More

Lennar mortgage, the customer care team, the guy doing your walk through and the people who close with you are top notch. Lennar sales rep was completely worthless. Threatened us that we were going to lose our condo multiple times, gave no updates on status of our condo, why there were delays. And would only call with news two weeks after we got news from other people second hand. The only reason we stayed was because it would have cost us money to get out. Only showed up at our residence for literally 2 seconds after our walk through even though they told us they would be there hours before.

I had an excellent experience with Lennar sales and mortgage associates purchasing the home. The salesperson was very helpful in keeping me informed during the nearly four months until the closing. However, everything turned into a very disappointing experience on the closing day. I could not make the final walk-through of the entire house because a cleaning company was at home just an hour before the closing. The project manager assured me everything was fixed from our first inspection walk a week before the closing. Minutes before the signing, after I shared my concerns, the sales administrator guaranteed that everything would be taken care of after the close if necessary. I trusted them and signed. HUGE MISTAKE! The house was dirty, with paint on the cabinet handles, bathroom lamps, tile, garage floor, and dead sod, among other things. The tile floor grout is an entire disaster! Stained grout as a result of mishandling during the construction. My home does not look like a brand-new house. I am extremely disappointed because this is not a cheap property, and I had higher expectations from Lennar. The warranty process is time-consuming and frustrating sometimes. ... More

Jack our sales rep was not very responsive to our questions and what was going on with house at all. After closing (which was a fiasco) you think we hear from him but no, not a word. We still have broken cabinet in bathroom and door in breakfast nook that was to be fixed never was. Closet door has one handle not painted. Called customer care about spare bathroom shower having a stress fracture and I have yet to hear from our customer representative who is supposed to be taken over claim. I sure would like to have these items addressed. Also it would’ve been nice to warn people who bought house that with the water system your water bill would be over 500. Talked to other neighbors and they warned us and our bill was 700 because we ran the water like we told to do. ... More

New home buyers should make sure everthing is complete before signing the papers. When they do the final walk thru make sure to inspect everything.

We purchased a house from Lennar that was under construction with the promise that it would be completed in 2 months. We moved in 6 months later, after pushing hard at the end to complete the construction. We had two walk throughs and identified over 600 items that needed to be corrected. Nearly two months after moving into the house, there are dozens of items yet to be completed. The quality of materials in the house seem to be good, but the small things that we notice every day are what drove an unfavorable experience. We still have caulk missing, uneven paint, and plumbing issues that haven’t been corrected. Lennar seems to be trying but they freely admit Ocala is a new market for them and they don’t have a handle on the subcontractors. While I am grateful to be in a new home, I would not recommend Lennar to others. There is a lack of communication, coordination, and accountability within the organization that ultimately lands on the homeowner. ... More