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Lennar Reviews in Ocala, FL

What Ocala Homeowners Have to Say About Lennar.

Read all 141 verified reviews from homeowners that built a new home with Lennar in the Ocala area. Ocala homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Ocala Area

141 Reviews in Ocala Area

Ratings by Category

Overall 3.6

Quality 3.2

Trustworthiness 3.4

Responsiveness 3.4

Lennar in Ocala Area

View Homes

Customer Reviews

Currently being ignored by everyone at Lennar

  • Kristen D.
  • Verified HomeBuyer
  • November 22, 2022
  • Ocala, FL

The whole process was a mess, things that were promised on walk through still not done. I’m currently being ignored by the guy who did my walk through and I put everything into the system and with Lennar to fix not one thing has been done. Haven’t had a functional garage door since move in either and a leak in my sprinkler that was promised to be repaired before move in… still not done.

Lennar responded:
Hi Kristen, thank you for your review, we appreciate your feedback, and are sorry to hear you have been dealing with remaining things to be done. Please send us an email with details of any outstanding issues at corporatecustomercare@lennar.com so we can help you follow up with the appropriate team. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Buyer Beware

  • Dennis M.
  • Verified HomeBuyer
  • October 18, 2022
  • Ocala, FL

Waited on fixing items after closing and then informed me I had to go through the warranty side. Many items wrong are amateur items, holes in walls, paint on tile floor and rugs, knobs on kitchen cabinets don’t line up, sensors missing, openings in garage, a/c draining into the garage, weather stripping left off the external doors, house never cleaned and I could go on. Not one item has been repaired, it’s been 45 days. Talked to other owners and some of their problems are worse than mine and still waiting on repairs!

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Horrific

  • Peggy H.
  • Verified HomeBuyer
  • October 18, 2022
  • Ocala, FL

Terrible experience, would not recommend.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

None

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Ocala, FL

Response time to issues is not good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 2

Disappointed

  • Elvia B.
  • Verified HomeBuyer
  • September 13, 2022
  • Ocala, FL

The workmanship is cheap and response to address the issues not the one we expected by Lennar. We bought another home in Texas and it was completely different, the workmanship was much better, response was quick and very little items to addressed, all security system and others associated with a smart home was already installed including providing a person to guide you with the apps to connect to your smart home. Limited knowledge of the construction staff to address the issues except Darilyn that has been helpful and looks for advise if she doesn’t know.

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 3

Repeat Buyers

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2022
  • Summerfield, FL

We are repeat buyers from Lennar. Our recent experience was as good as the first 10 years ago.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Till Today - 2nd Aug'22, The builder has not completed the work which they supposed to complete. It's a worst experience we all still have with Lennar

  • Venkat K.
  • Verified HomeBuyer
  • August 02, 2022
  • Ocala, FL

Till Today - 2nd Aug'22, The builder has not completed the work which they supposed to complete. It's a worst experience we all still have with Lennar. Because of you guys on broken sprinkler system.. I paid about $350 just for water. And have no proper response at all.

Lennar responded:
Hi Venkat,

We appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great product, horrible service.

  • Richard S.
  • Verified HomeBuyer
  • June 21, 2022
  • Belleview, FL

We went under contract six months prior before the home was finished. Im married. We made the offer under my name, but for investment purposes, we wanted to have my wife be on the house instead of myself. This is a simple process, it just needs to be approved by the builder. Literally we had sent them the document and all they had to do was sign it to get it done. We tried to do this a few months before close, but the Lennar denied. And it wasn’t like my wife didn’t have the qualifications. She was pre-approved and we would’ve closed on time. I think that because the value of the house went ...

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Promises became lies.

  • Stephen R.
  • Verified HomeBuyer
  • May 17, 2022
  • Ocala, FL

Lennar uses the lowest quality materials available. The granite counters were not sealed properly so stains appear from the slightest drop of water. The stove top had been repaired and on initial usage a large chip appeared. The washer and dryer are the cheapest GE has. The dishwasher stopped working after 4 runs and had to be reset. The irrigation system was a disaster, watering the neighbors yard. Large patches of grass were dead and we have had to do replace the grass.. The porch and back stoop were rough and filthy. The garage floor was filthy. The fridge was filthy. Every shelf ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Exceptional commitment to dates.

  • Kamaljit V.
  • Verified HomeBuyer
  • May 17, 2022
  • Ocala, FL

Lennar adherence to closing date was exceptional. While various builders were slipping by months, Lennar was precise to the week.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everything that was included in the price without added fees.

  • Patrick K.
  • Verified HomeBuyer
  • April 14, 2022
  • Summerfield, FL

has been very easy to work with on our new home purchase. We really like all the things that are included in the price, without added fees.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Lennar - My home was finished well ahead of schedule which was greatly

  • Janet J.
  • Verified HomeBuyer
  • January 26, 2022
  • Summerfield, FL

My home was finished well ahead of schedule which was greatly appreciated. I didn't have to move in with my sister for two months. Everyone is so respectful in Florida!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We are finally home!

  • James S.
  • Verified HomeBuyer
  • January 18, 2022
  • Ocala, FL

We are finally home! We love it here and the experience was very smooth. Quick response on all fronts. I would recommend highly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

mostly very satisfied

  • Linda L.
  • Verified HomeBuyer
  • July 09, 2019
  • Ocala, FL

some of the vendors, during the building, did not do acceptable work. I.E. stucco, caulking

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love the house, but not what we were expecting.

  • Roy D.
  • Verified HomeBuyer
  • July 02, 2019
  • Ocala, FL

We purchased a new build Lennar home. We loved the layout of the house and the community is just what we were looking for. So, put up with the months of construction delays (not all of Lennar's fault) which forced us to live in a campground for 3 months. We moved into a very dirty house, It was not cleaned well after construction. Dust on all the walls, showers, counters and cabinets. The floor tile was not cleaned either. (paint and left over grout everywhere) So, our first few days in our brand new home was spent cleaning. We then started noticing several poor construction issues. Door ...

Lennar responded:
Hi Roy, thank you for sharing all of these comments about your experience with us. We are sorry to hear about the items you described. Please send a message to us at corporatecustomercare@lennar.com, so we can review any outstanding items and follow-up for you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 3

Lennar - Lennars trade vendors seem to be in a big hurry and over look

  • John H.
  • Verified HomeBuyer
  • June 18, 2019
  • Ocala, FL

Lennars trade vendors seem to be in a big hurry and over look a lot problems.

Lennar responded:
Thank you for your feedback, John. If you have any outstanding issues you would like us to review, please email us at corporatecustomercare@lennar.com. We'll be happy to look into them for you.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3