Lennar Reviews in Orlando, FL

Sales person- Anyelyz was good. She was professional and approachable. Construction Manager could monitor workers more directly, so the end results matches expectations. Quality requires direct supervision.

Read before signing and get a copy of all the payments made from the closing

The dialogue is very bad, when you want to clarify doubts, especially for a foreigner, you do not have a clear interlocutor. Nobody takes charge, you have to go to third parties to help you. The electronic means provided for communication do not work. Many interact and finally no one clears up your doubts.

Everything went very well but they are taking long time to come fix when infector put green and blue taps in the house to fix it. Its been 2 months and we are still waiting for it

Home buying experience was as bad as it gets. Delays, LACK of commutation to no communication. Closing date got pushed multiple times. Sales Rep was terrible. Only one person who interacted with us during final inspection was good and as professional you would expect when you are making biggest purchase of your life. Due to the delays in closing, my interest rate went up, spend much longer in rented apartment, could not plan for the move. Had to rent extra storage for Furnitures we brought. Due to lack of communication, I had to constantly follow-up to get some sense when the home will finally be built. ... More

I bought my house at the end of January 2022, and I was told it would be ready in 6 months, which I thought was extremely ambitious. I visited the property 5 months later and only the structure was ready. I started to get a little anxious. I visited the property 3 months later (end of October) and it had very good progress. On November 11 I was informed and confirmed that the closing would be on November 28. I travelled for the closing (I live in Canada) and when I completed the inspection visit ahead of the closing, it was clear that the house was not ready. I was asked by Lennar to stay for a couple of days in Orlando, and two days later I was asked to go back home and wait until the final touch ups were completed. It was extremely disappointing, However, I was pleased when I received a sincere phone call from the Sales Representative who gave me an apology and told me that Lennar would credit me for the expenses that I incurred in my trip to Orlando. It was a good gesture from the builder. Ten days later I completed the closing and received the property. I consider Storey Lake a very nice community. In terms of expectations. Lennar said that it would take 6 months to build the house, and it ended being 11 months. Overall, I am happy with the purchase, although there were plenty of things that could have been done differently, specially in the closing. ... More

Honestly, the communication from Lennar has been disappointing, chaotic and unprofessional. From the complete lack of a response for weeks regarding delays in closing to the 50+ list of "punch out items" that reflect poorly done and rushed workmanship, I could not recommend Lennar less to any future buyers.

The disorganized nature of your closing process and miscommunication was unparalleled. Never had a more frustrating experience in my life. Unresponsive. Rude. Disorganized. Lack of knowledge etc. I could not get keys but finally a woman who was a manager took time 7am on a Sunday morning to let me in. She was really helpful, annd fantastic , and an exception the the rule.

I think Lennar should have a program where then can solely help with First time home buyers who know nothing about the ins and out of purchasing. This Corporation is so big one they could afford to have a program where they assist with first time home buyers step by step starting with any and all that is hidden in the fine print. From a choice of pant color to know whether your Front door opens in or out.

I will never recommend or purchase another home from this company. These people are a joke unresponsive poor workmanship failure to perform repair, show up without materials. I had to remove my own tub and replace it because they failed to do that. Remove my own cracked tile and replace them, I would never recommend you to build a dog kennel for me or do anyone else

This is our second time purchasing a new home and I have to say this process was a little more difficult. The lack of communication was the biggest issue for me. We were giving three different completion dates. And now that we are all moved in there are still things that need to be fixed inside the home. Everyday we're finding something that was not complete. I will say these are beautiful homes but you can tell they cut corners on certain things in the home. For instances there are no real towel racks in either of the bathrooms. The shower door does not close all the way. Our refrigerator didn't even have a filter. And you can pretty much tell these homes are rushed in the building process. But again, I can truly say the homes are beautiful but the process was not. ... More

Our experience started with the new home seller, Natasha. She was extremely rude, even stated to us, “if you don’t like it, then don’t buy here” when we inquired if there were options for solar panel manufacturers. We ended up buying do to limited homes available in the area. The closing Process was extremely rushed do to the end of the fiscal year for Lennar on 11/30. We had to have a walk through and closing the same day which is not what Lennar advertises on their website as the closing process. Natasha was not my advocate when I had questions regarding closing with so many things open on the punch list. She would only reply it’s within the contract and we had to close. The most positive experience was Jeff who did our walk through and was sympathetic to the numerous issues still needing correction. Andrew did his best to make sure the punch list was done after closing in a timely manner. ... More

Took too long to build and then the build was sloppy.

The house finishes and detailing are beyond mediocre. Then the response is slow and disorganized. It becomes a full time for the buyers to get the support to fix the issues we have.

Not so happy with Lennar anymore,If it wasn’t because I found a lender at the last moment I would’ve lost my deposit , and not to mention the value of the townhouse too high along with a high interest interest rate. And to make it worse a high HOA 250.00 monthly with no amenities still waiting and taking forever to make the poolside. But yes we still have to pay HOA high fee just to perceive blocks and dust . Not fair at all .

I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)

Delivery time ! The guarantee nobody response the issues ! The don’t have cable to install the internet and television since recibe

Post closing attendance has been poor. Problems has not been fixed after two month from closing. Special electrical problems and finishing problems. My experience has been that there is not a person from LENNAR that follows the solution to the problems. The responsibilities are avoided by appointing some other departments and the end nobody follows up.

Outstanding experience very professional and Steve & Jamaris was great.

Hands down the most dreadful homebuying experience. I've lost years off my life with the stress and frustration of working with Lennar. 10x worse than a colonoscopy cleanout, and a root canal with no anesthesia being done at the same time. My house was barely completed, I was forced to close with a laundry list of issues, and I'm still chasing them down to fix things, having to take time off of work for items that should have been completed correctly in the first place. My home is an utter disappointment, and I regret almost daily buying this house and choosing Lennar. It's a utter shame what they've done to my family and I. I wouldn't recommend Lennar to my worst enemy. Please if you are reading this review - RUN. RUN AWAY from Lennar. Save yourself the nonstop headaches. Shoddy workmanship is the name of the game with Lennar. ... More

We purchased an Executive level Lennar home. The Kennedy III model. That being said we expected to close on an absolutely beautiful new home. The workmanship & building supplies in this home are beyond disappointing. The cabinets are a disgrace, huge gaps were left where the floor meets up with the cabinets, the outside of the home is not truly painted, it is more like whitewashed, the built in pest control system was “forgotten”, no hot water to the master tub, crushed cable wires, broken kitchen faucet sloppy molding/wood work, weak A/C unit, etc, etc, etc. We purchased a Lennar home as they once had a very good reputation & family just built with Lennar in another part of the state. The house they received vs. ours in Groveland is vastly different. Very disappointing! Right now we truly feel like we bought a $455,810 fixer upper! ... More

The handover to my new home was a horrible experience. The puchout list and other outstanding issues were not met. I'm very disappointed at the lennar team.

Once I closed, it became almost impossible to get the construction team out to complete the home, all items found and documented before closing. While I like my home, it doesn’t feel like home with all of the pending, incomplete items (including missing trim and tape on drywall/paint issues).

Horrible responsiveness from my sales, lennar mortgage & customer care.

The homes themselves are nice. Overall, the build seems sturdy. There are minor issues with quality and craftsmanship of the individual trades. ie. Paint is not top-shelf. Tile installation was "hollow" in parts and broken. We fixed at our expense despite warranty due to lack of builder response. (More to follow on that). Garage door was slightly misaligned. There were issues that were sub-par on Lennar. Firstly, Communication was horrible. In fact, my closing day was only found out when I asked late afternoon one day. I was told it was the next day at 1pm. And it's a 4 hour drive from our original location. My real estate agent didn't know that we were closing until the DAY AFTER we closed; because we told him! Calling Lennar sales was horrible. Especially, the sales consultant. Once the sale was done, we maybe heard twice from him. And that was because our Redfin agent was on top of him. Items that were supposed to be installed or repaired are still not done. Our shower in the main bathroom is a half pane of glass glued to the wall. Really? It wobbles when you touch it. We were supposed to get a full shower door to enclose the shower. Cabinets are still not fixed 2 months later. Doors are still not level and able to close. Calling the trades and scheduling is taking at least a month or more. As I said, it's the minor things that are a pain. But the house is nice. In the end, to get anything moving, it took our Redfin agent calling Lennar corporate. We are supposed to get a refund from Redfin due to buying and selling with them. We still have yet to receive it; LENNAR has not completed the transaction from what our agent tells us. Liberty Preserve itself seems nice so far. Although there is still a third of homes under construction. Only time will tell. ... More