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Lennar Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Lennar.

Read all 642 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3 out of 5 stars in Orlando Area

642 Reviews in Orlando Area

Ratings by Category

Overall 3

Quality 3

Trustworthiness 3

Value 3.3

Responsiveness 2.9

Lennar in Orlando Area

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Customer Reviews

Lennar - Overall good experience!

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Ocoee, FL

Overall good experience! Nice community.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Great House Poor Customer Service

  • Curry S.
  • Verified HomeBuyer
  • March 31, 2021
  • Groveland, FL

Absolutely love the house, great layout, perfect size, great location! Some workmanship issues that are taking a significant amount of time to resolve. Seems like once closing is done, Lennar writes you off...takes an act of God to get anything repaired! I closed on 12/23 and STILL have items that aren’t fixed. Customer service is not responsive! To say the least.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 2

Harmony house purchase

  • Robert B.
  • Verified HomeBuyer
  • April 14, 2020
  • Harmony, FL

Whilst we were generally happy with our purchase we found the process to have repairs and snagging dealt with somewhat difficult and the issues raised at closing were not dealt with for several months.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Excellent floor plan, plus Everything is Included quality appliances and more. Solar was included.

  • Adam Z.
  • Verified HomeBuyer
  • November 28, 2019
  • Winter Garden, FL

As if this moment in time , house is six months old, Lennar has been very responsive to our concerns. I have owned Lennar homes in the past, as long as you hire a home inspector at pre drywall and for the final walkthrough, Lennar has been cooperative in making any necessary repairs.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Satisfaction good

  • Annie B.
  • Verified HomeBuyer
  • November 24, 2019
  • Apopka, FL

I believe all patios should have the screen offered/given unless refused by Tenants

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Workmanship could be better but if you pay attention they will fix things.

  • Anonymous
  • Verified HomeBuyer
  • June 19, 2019
  • Windermere, FL

Lennar is a big company and will push you around if you let them. Don’t let them. Workmanship is ok, it’s goibg to depend on the contractors they hire. Just make sure you keep track of things and don’t let them get away with poor workmanship. Full disclosure: Our house was prebuilt so we didn’t get that chance and your mileage may vary.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - House is made of goof products but Lennar tends to rush some

  • Kevin F.
  • Verified HomeBuyer
  • June 06, 2019
  • Orlando, FL

House is made of goof products but Lennar tends to rush some of the construction in which now warranty has to get involved and that is a never winning battle. Overall the house is good, the grading is bad, but we are happy overall.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Overall good

  • Luis L.
  • Verified HomeBuyer
  • February 20, 2024
  • Orlando, FL

As a first time buyer my experience was really good.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Kuriakose

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Saint Cloud, FL

Need to finish some of the work.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Great company, poor service

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2022
  • Kissimmee, FL

It’s really hard to communicate with the office staff, once closing came they didn’t care about multiple issues included those mentioned regarding the house. Response times are extremely high, with people having to follow up multiple times to get a response.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Lennar - Good experiences,but purchase prices are more higher

  • Zerong L.
  • Verified HomeBuyer
  • April 26, 2022
  • Winter Garden, FL

Good experiences,but purchase prices are more higher

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

The construction workers did not do a good job

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2022
  • Kissimmee, FL

Builders need workers that care about the work they do.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Lennar - Customer care is good, they solve the issues but not as fast

  • Andrea C.
  • Verified HomeBuyer
  • January 22, 2022
  • Kissimmee, FL

Customer care is good, they solve the issues but not as fast as it must be, the workmanship is terrible and the materials are scarce.

Total Score 4


Quality 2

Trustworthiness 4

Value 4

Responsiveness 4

Lennar - reliable constructions, times respected ok

  • Juan E.
  • Verified HomeBuyer
  • January 19, 2022
  • Kissimmee, FL

reliable constructions, times respected ok

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

The salesman was outstanding.

  • Nelson T.
  • Verified HomeBuyer
  • September 07, 2021
  • Winter Springs, FL

Great price for the all inclusive concept.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 1

bad costumer service

  • Sugery A.
  • Verified HomeBuyer
  • April 02, 2020
  • Orlando, FL

very bad costumer service and warranty

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 1

Lennar - Great quality and floor plan.

  • Shawn A.
  • Verified HomeBuyer
  • March 24, 2020
  • Winter Garden, FL

Great quality and floor plan. Overall, we are very happy with our purchase, however, the buying and closing processes were not easy. It took several months to resolve issues that were identified at the pre-closing walk-through.

Total Score 4


Quality 5

Trustworthiness 3

Value 5

Responsiveness 1

Not the best value for the money.

  • William A.
  • Verified HomeBuyer
  • February 26, 2020
  • Winter Springs, FL

Lennar is very responsive prior to closing, after closing I have discovered many issues with the house and the response has been slow. The quality and workmanship is not the best and the HOA management company, employed and controlled by Lennar, is very picky and intrusive.

Lennar responded:
Hi William, thank you for sharing your feedback with us. We are sorry to hear about these issues. Please email us at corporatecustomercare@lennar.com with any outstanding items, so we can research and follow-up for you. – Lennar Customer Care

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Sales vs Construction

  • Anonymous
  • Verified HomeBuyer
  • September 24, 2019
  • Orlando, FL

The sales process was painful. I lived out of town and responses were poor. There was no flexibility during purchasing phase. The construction manager “Henry” was phenomenal and provided answers where he could. He insured all of my concerns were addressed and directed me to the appropriate person if it was out of his jurisdiction.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 3

The after sell service not that good

  • Elkin Andres P.
  • Verified HomeBuyer
  • July 19, 2024
  • Apopka, FL

I added a request but never received a response.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Complete Experience

  • Kern G.
  • Verified HomeBuyer
  • November 01, 2023
  • Orlando, FL

The home buying process with Lennar has been an overall success. My family and would say there were som ups and down from inception. We do understand nothing is perfect. Communication during underwriting could have been somewhat better but once again we do know that this is a process that includes many persons and parts to complete. I do believe the finished product could have been of better quality. From a cost perspective, the sub contractors should pay more attention to quality control verses quantity production. This will benefit Lennar through the warrantee and punch out time period as ...

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - Communication from Lennar was excellent all the time.

  • Antonio M.
  • Verified HomeBuyer
  • June 14, 2022
  • Saint Cloud, FL

Communication from Lennar was excellent all the time. Sales contact Jeff was excellent. Very poor quality on house finishes compare to previous new homes I bought.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Disappointed

  • Luis F.
  • Verified HomeBuyer
  • February 17, 2022
  • Kissimmee, FL

Me and my wife were very excited to buy this house until the day of closing, there were a lot of issues that weren’t done and they are taking a long time to resolve issues. I have been in this house for a month and a half and still having things that need to be corrected.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 1

La calidad

  • Alvaro A.
  • Verified HomeBuyer
  • February 15, 2022
  • Kissimmee, FL

Que tengan en cuenta las fechas closing , para no hacer gastos anticipados , porque el constructor no las cumple

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 2

Lennar - I pretty much knew what I was getting from a track home before

  • Daniel M.
  • Verified HomeBuyer
  • January 12, 2022
  • Saint Cloud, FL

I pretty much knew what I was getting from a track home before purchasing it. The one thing that I thing was exceptional was the sales representative Melissa She was fantastic she send me pictures throughout the process of the build. Kept me up to date on where the construction was and was overall a huge help. She is a very sweet person. My family just loves her.

Total Score 4


Quality 1

Trustworthiness 5

Value 3

Responsiveness 4