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Lennar Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Lennar.

Read all 698 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.1 out of 5 stars in Orlando Area

698 Reviews in Orlando Area

Ratings by Category

Overall 3.1

Quality 3

Trustworthiness 3

Responsiveness 3

Lennar in Orlando Area

View Homes

Customer Reviews

good job

  • Daonin T.
  • Verified HomeBuyer
  • April 11, 2023
  • Groveland, FL

The did everything that we need

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Onwer

  • Randolfo C.
  • Verified HomeBuyer
  • April 04, 2023
  • Kissimmee, FL

Poor finish final product.Will not buy again.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 2

Construction foreman

  • Michael W.
  • Verified HomeBuyer
  • March 31, 2023
  • Saint Cloud, FL

Lissette and James were very helpful with the final walkthrough. Very knowledgeable and will always rely on them when we have any questions

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Not the first time home buyer experience I expected

  • Paula R.
  • Verified HomeBuyer
  • March 29, 2023
  • Kissimmee, FL

It was and has been dissapointing

Lennar responded:
Hello Paula and thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Poor communication and too many repairs

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2023
  • Orlando, FL

The construction took 2 months more than anticipated. The communication or updates on the status of the house were very poor because The construction team was not providing updates. Once we moved into the house they were multiple concerns of undone repairs and we are still dealing with necessary repairs. Also, The tiles style were changed without notice to the buyer

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Worst experience

  • Anonymous
  • Verified HomeBuyer
  • March 28, 2023
  • Orlando, FL

No quality on materials, no good finishing, no response on issues after closing.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Anyelyz the sales person was caring and professional.

  • Wendy N.
  • Verified HomeBuyer
  • March 21, 2023
  • Saint Cloud, FL

Sales person- Anyelyz was good. She was professional and approachable. Construction Manager could monitor workers more directly, so the end results matches expectations. Quality requires direct supervision.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 5

They thought I was someone else, insurance $$ was included in closing cost, yet the insurance company which is also apart of this network is planning to cancel the policy for non payment. No one can tell me where that money was distributed, not accountabl

  • Marcia B.
  • Verified HomeBuyer
  • February 21, 2023
  • Ocoee, FL

Read before signing and get a copy of all the payments made from the closing

Lennar responded:
Good afternoon Marcia, and thank you for sharing your experience, we appreciate your feedback. If there are still outstanding issues, or there is anything we can do to assist you going forward, please do not hesitate to contact us at Lennarcares@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Middle low

  • Jorge L.
  • Verified HomeBuyer
  • February 15, 2023
  • Kissimmee, FL

The dialogue is very bad, when you want to clarify doubts, especially for a foreigner, you do not have a clear interlocutor. Nobody takes charge, you have to go to third parties to help you. The electronic means provided for communication do not work. Many interact and finally no one clears up your doubts.

Total Score 3


Quality 5

Trustworthiness 3

Responsiveness 2

Latif

  • Latif K.
  • Verified HomeBuyer
  • February 14, 2023
  • Leesburg, FL

Everything went very well but they are taking long time to come fix when infector put green and blue taps in the house to fix it. Its been 2 months and we are still waiting for it

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 1

Buying experience "Bad" (to say the least)

  • Rajeev J.
  • Verified HomeBuyer
  • February 14, 2023
  • Orlando, FL

Home buying experience was as bad as it gets. Delays, LACK of commutation to no communication. Closing date got pushed multiple times. Sales Rep was terrible. Only one person who interacted with us during final inspection was good and as professional you would expect when you are making biggest purchase of your life. Due to the delays in closing, my interest rate went up, spend much longer in rented apartment, could not plan for the move. Had to rent extra storage for Furnitures we brought. Due to lack of communication, I had to constantly follow-up to get some sense when the home ...

Lennar responded:
Hi Rajeev and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to the quality of communication from our teams. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 4

Issues during the last couple of weeks

  • Ren P.
  • Verified HomeBuyer
  • February 06, 2023
  • Kissimmee, FL

I bought my house at the end of January 2022, and I was told it would be ready in 6 months, which I thought was extremely ambitious. I visited the property 5 months later and only the structure was ready. I started to get a little anxious. I visited the property 3 months later (end of October) and it had very good progress. On November 11 I was informed and confirmed that the closing would be on November 28. I travelled for the closing (I live in Canada) and when I completed the inspection visit ahead of the closing, it was clear that the house was not ready. I was asked by Lennar to stay ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Dan

  • Daniel M.
  • Verified HomeBuyer
  • January 31, 2023
  • Orlando, FL

Honestly, the communication from Lennar has been disappointing, chaotic and unprofessional. From the complete lack of a response for weeks regarding delays in closing to the 50+ list of "punch out items" that reflect poorly done and rushed workmanship, I could not recommend Lennar less to any future buyers.

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

The lady that met me at the house a few days after closing to let me in on a Sunday. She was fantastic.

  • Kenneth B.
  • Verified HomeBuyer
  • January 24, 2023
  • Mount Dora, FL

The disorganized nature of your closing process and miscommunication was unparalleled. Never had a more frustrating experience in my life. Unresponsive. Rude. Disorganized. Lack of knowledge etc. I could not get keys but finally a woman who was a manager took time 7am on a Sunday morning to let me in. She was really helpful, annd fantastic , and an exception the the rule.

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

really don't have any

  • Michele G.
  • Verified HomeBuyer
  • January 24, 2023
  • Groveland, FL

I think Lennar should have a program where then can solely help with First time home buyers who know nothing about the ins and out of purchasing. This Corporation is so big one they could afford to have a program where they assist with first time home buyers step by step starting with any and all that is hidden in the fine print. From a choice of pant color to know whether your Front door opens in or out.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Repairs

  • Ricardo M.
  • Verified HomeBuyer
  • January 24, 2023
  • Saint Cloud, FL

I will never recommend or purchase another home from this company. These people are a joke unresponsive poor workmanship failure to perform repair, show up without materials. I had to remove my own tub and replace it because they failed to do that. Remove my own cracked tile and replace them, I would never recommend you to build a dog kennel for me or do anyone else

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Process could have been better

  • Ronald J.
  • Verified HomeBuyer
  • January 24, 2023
  • Saint Cloud, FL

This is our second time purchasing a new home and I have to say this process was a little more difficult. The lack of communication was the biggest issue for me. We were giving three different completion dates. And now that we are all moved in there are still things that need to be fixed inside the home. Everyday we're finding something that was not complete. I will say these are beautiful homes but you can tell they cut corners on certain things in the home. For instances there are no real towel racks in either of the bathrooms. The shower door does not close all the way. Our refrigerator ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Not the best

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2023
  • Winter Garden, FL

Our experience started with the new home seller, Natasha. She was extremely rude, even stated to us, “if you don’t like it, then don’t buy here” when we inquired if there were options for solar panel manufacturers. We ended up buying do to limited homes available in the area. The closing Process was extremely rushed do to the end of the fiscal year for Lennar on 11/30. We had to have a walk through and closing the same day which is not what Lennar advertises on their website as the closing process. Natasha was not my advocate when I had questions regarding closing with so many things open ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Overall Bad

  • Anonymous
  • Verified HomeBuyer
  • January 17, 2023
  • Saint Cloud, FL

Took too long to build and then the build was sloppy.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Mediocre construction and lack of accountability.

  • Migdalia F.
  • Verified HomeBuyer
  • January 17, 2023
  • Orlando, FL

The house finishes and detailing are beyond mediocre. Then the response is slow and disorganized. It becomes a full time for the buyers to get the support to fix the issues we have.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Not too happy

  • Francisca P.
  • Verified HomeBuyer
  • January 17, 2023
  • Saint Cloud, FL

Not so happy with Lennar anymore,If it wasn’t because I found a lender at the last moment I would’ve lost my deposit , and not to mention the value of the townhouse too high along with a high interest interest rate. And to make it worse a high HOA 250.00 monthly with no amenities still waiting and taking forever to make the poolside. But yes we still have to pay HOA high fee just to perceive blocks and dust . Not fair at all .

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

The worst nightmare ever!

  • Dina M.
  • Verified HomeBuyer
  • January 17, 2023
  • Orlando, FL

I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The worse’s experience

  • Daniel G.
  • Verified HomeBuyer
  • January 17, 2023
  • Kissimmee, FL

Delivery time ! The guarantee nobody response the issues ! The don’t have cable to install the internet and television since recibe

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Poor Post closing attendance

  • Daniel R.
  • Verified HomeBuyer
  • January 11, 2023
  • Orlando, FL

Post closing attendance has been poor. Problems has not been fixed after two month from closing. Special electrical problems and finishing problems. My experience has been that there is not a person from LENNAR that follows the solution to the problems. The responsibilities are avoided by appointing some other departments and the end nobody follows up.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Entire process was enjoyable, thanks LENNAR!

  • Norris H.
  • Verified HomeBuyer
  • January 04, 2023
  • Saint Cloud, FL

Outstanding experience very professional and Steve & Jamaris was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5