Lennar Reviews in Orlando, FL

Always is somebody else in the company to blame. The seller agent offer incentives and sign them on a contract and then is a corporate problem we can not fulfill them. The lender blame the seller agent then his boss go sick then the lender is on vacation. Then the warranty agent blames the builder the builder blame the workers then nobody answer the phone then is something else. If Learn something about Lennar is they always excuse themselves with somebody else. But when you work for the same company. Me as a costumer don’t care in which department you work. Never again

Would not recommend a Lennar home to anyone. Sales associate to building supervisor were absolutely horrid. I arrived to my house after closing with front door lock improperly installed so I was unable to lock my front door. Was asked to just stay with it unlocked for one night. Frame or door was full of holes from whoever tried to install previously. After hours of waiting lock was fixed by neighbor. Front door and sliding door left open so home was very dusty and dirty. Sales associate, angie, stated someone would come clean. Never did. Building supervisor stated that I was being untruthful per Angie as walk through was day prior. Pictures were taken as proof. No hot water was available in home day 1 and 2. Boiler went bad within a week. Grass was also dying due to sprinklers not being “hooked up” as stated that they would be during walk through. Blue tape was left in home where items should have been painted but were not. Electrical issues were present as lights flicker and power trips in varies rooms, electrician blames OUC, OUC blames electrician. Was told excuse by building supervisor that buying a new home is like buying an older home. Only positive is that items are addressed by Linette quickly. ... More

Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along windows and doors. Baseboards throughout the house, has either cracks, chips, unpatched nail holes, and appears to have been painted where there was lots of sand/dirt making the appearance look very rough and dirty. The worst of it all, was the framing of the front door entrance, it was so badly done, I was in utter disbelief, that words just can't begin to explained the sloppy work that was done. The installation of the was not properly sealed causing a bug issue, and the microwave is missing air vent filters. It's been 2 months I've been living in my home and none of these repairs/replacements have yet to be made. I'm constantly having to contact the construction manager badgering him as to when this work is to be completed. The kicker of this horrible buying experience with Lennar, is they build these homes so poorly with no pride in their craftsmanship, but then have the audacity to sell these home for top $$ knowing these homes are built with no pride, which only leaves unsatisfied home owners and bad reviews; therefore ruining their reputation and company branding. ... More

Yes, their warranty service is fairly quick to respond, but we have severe water damage every time it rains. We have torn the drywall apart in the front room three different times. The seams of the house were not sealed, there was a fist in the block wall about the size of my fist. This is rental property and we haven’t been able to put a single renter in after three months. I will not buy another Lennar home, the workmanship and quality are just not there.

Many issues, not the quality you would expect. They respond to issues, but speed to resolve is slow. They install cheap appliances.

Good house and team service are excellent

Next level terrible company and so funny that my first review was deemed inappropriate. No bad language, no threats, just the truth. Lennar is a morally bankrupt company that produces a sub par product. Just for good measure they make you take solar and reap the 26% tax benefit. I am not sure how anyone who works for this company can sleep at night.

I have bought at least 3 new homes in Florida over the last 30 years and I can say this is the worst experience I have ever had. The house was not ready in any fashion before we took it over. They told us 1 day before closing that they could not close. We had to find another solution for a temporary home for another 3 weeks at the last minute without any explanation from Lennar. They promised to refund us for some of our extra costs but as yet it has not been given back. The workmanship is shoddy all round and since closing over 2 months ago we still have sticky blue markers all over the walls and cabinets that need attention. The floors weren't even cleaned from tradesmen's dirt on move in day - and they were still laying carpets and putting up blinds. ... More

Most of the process with Lennar was reasonable, but my closing was rushed as the home was not actually ready for the scheduled closing. In fact during the final walkthrough on the day of closing they had still not installed appliances. Because everything was not quite ready for closing the final punchlist had about 50 items that needed to be addressed. After closing it has been a challenge getting the contractors to complete the items. It is now 2 months after closing, and more than half the list has still not been addressed. Of the items completed many of them I just decided to take care of myself since it seems nearly impossible to get some of the contractors out to finish up. ... More

We have had nothing but problems with Lennar. There's no quality, no customer service and no accountability. The closing was postponed six or seven times, our calls and emails were rarely answered, we've submitted warranty claims left and right and some are even repeat that they just can't get it done correct. Even during the construction phase, we apprised them of issues and even provided photos and all they said was “it’ll be addressed and we will do an exceptions list and take care of it.” Well, to date many issues have NOT been taken care of and some new ones have surfaced! Lennar’s management is totally oblivious of their customer’s needs, their subcontractors do what they want and how they want, hence one of many reasons why there’s not quality or accountability. What’s even worst, is that we’ve even emailed Mr. Jaffey and I am certain that he never received our email; his staff intercept his emails and do NOT share them with him. I seriously doubt that he even knows what has taken place, which begs the question; why is Lennar canceling building projects? I’ll even go as far as saying that Lennar may just be on the verge of Chapter 13. I may even buy Lennar short stock option if I weren’t fearful of Lennar declaring bankruptcy. Heck, I bet I won't even get a call from Lennar to assist in getting all the issues addressed; I might just have to go to court! ... More

The consultant was not helpful after getting the deposit would not answer any questions and sometimes it felt like I was bothering him it was not what I expected

Worst experience ever, will not buy house from Lanner FL any more.

the construction of my home took over 34 months and was plagued with the worst management I have ever seen in a home builder. It has been and still is the worst home buying experience of my life. In the end we never moved into this house because the delay took so long. We have the home listed for sale and again the delay in construction has cost us 100s of 1000s of dollars.

It is taking a long time for Lennar to get the issues in our exception list resolved, particularly installing the smart lock.

There were a lot of things on our warranty list that had to be completed and has not been completed yet. Some of the outside stucco work looks shabby. The yards are not designed to be wheelchair accessible. Wood chips right next to driveway is messy and you can't get get out your car without stepping on them and spreading them on the driveway. It is not a good front yard design. My husband just recently found out he may have to use a wheelchair we can't get his wheelchair out or walker on a smooth surface when he first get out the car. The driveway is so small that his wheelchair or walker can get between the cars and there is no other smoothe surface leading up to the frobt door.. ... More

It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners

I thought buying a home would be an amazing experience and it might be with another builder. The entire process was extremely stressful and frustrating. Lennar Corporate could careless and are pretty much useless. Good luck to anyone building with Lennar!

They close without home being ready to move in then take 60 days or more to fix any pending issue !

The new house is horrible they just slap them up. We new this but I didn’t thing it would be this BAD.

Need to finish some of the work.

Excellent and smooth service provided

I am real estate professional and sell over $30 million in real estate each year. The entire transaction has been terrible. Zero to very little communication, lack of communication between trades and parties, so many outstanding issues. Title was terrible and didn’t do half of the things they were supposed to do. I strive really hard to give my customers a great experience. And honestly this was the total opposite of great. This was definitely a very disappointing transaction and I will make sure to express my concerns to future clients looking to build new construction that may have any desire to work with Lennar. You guys have to do better. ... More

This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.

From the misinformation given to us about our purchase, by the sales associate, to the ridiculous lies told to us by the mortgage people and the astonishing lack of quality workmanship that is out into these homes I wouldn’t recommend my enemy to buy a LENNAR home! There were so many things wrong I can’t list them all! LENNAR and all who are affiliated with this company should be ashamed of themselves!

Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.