Lennar Reviews in Orlando, FL

You will be forced into using their lender. Inspect the home as often as you can during construction.

Zero transparency during the build. Build was months behind. Closing was a disaster. Quality was very poor for the price Only saving grace for Lennar has been the warranty process, to which they have been very responsive.

Many times they seem to take advantage of the situation and it seemed they were doing their best to make me lose my money. I had a bad time in those moments.

Many things in finished after I moved in. I constantly had to address un finished issues in the home on numerous occasions. This was a very frustrated experience. However, my closing was very smooth.

Lennar has a very poor quality of service.

Many questions about utilities, HOA, mail box Keys, missing door code access, rig door camera manual, services etc. was not provided. Even house keys were not ready to deliver at closing. They were to mail them to me. they were later found, I had to return after I had signed and left. A master bathroom clogging issue took 3 weeks to be resolved which delayed our move for nearly a month. Water heater and garage door broke withing first month. Two individuals from the final breakthrough actually help covering most of these issues as they took the above and beyond approach to help.

Lennar did not deliver as promised. It's my second home with Lennar. It's NOTHING like the first time. From the timeliness to quality of work being subpar. Quite honestly im NOT a happy camper. The only thing I got from Lennar on a timely and consistent basis was EXCUSES that didn't make sense.

We closed on our Lennar home recently. We are happy with our lot selection, home size, finishes, and price paid. Karly was excellent to work with in regards to new home orientation. However our trust was broken the entire time due to poor communication by many other working for Lennar, and false expectations cost us thousands of dollars in temporary housing. Given the supply and labor issues being faced in the industry, delays are understandable. However, setting realistic expectations would have been appreciated. Emails either went unanswered, answered late, or arrived with vague explanations to our questions. I would buy another Lennar home, but only if it was a move-in inventory home. ... More

The house was not ready to be moved in to, but it was rushed because they were trying to close for the end of their fiscal year. They have come back to fix everything that was wrong, but the contractors they sent have been terrible and made most things worse. On the day of closing we were told to show up at lennar title at 5pm to sign papers and get the keys. We were there until after 10 pm and waited for over 5 hours. That is ridiculous and a huge waste of time. We asked if we could leave and then come back when they were ready and they said they couldn’t do that and needed us to wait there in person for 5+ hours. ... More

I have reported Lennar that my street is missing lighting at night. They have not resolve it since them. It is Lennar responsibility to provide those at Windermere StoreyLake

Throughout the entire process we had to keep contacting Lennar for updates. When contractors showed up at our house they rarely knew what to do. The quality of work was not great, paint dabs on the floor etc

Low quality. Not what you expect from a big company like Lennar. Poor finish. Low quality appliances. Do not give you choice of even the color if your own home, or the choice of type of tyles or their color. You dont get the value of your money

Service after purchase was much better than during construction. The construction managers were absolutely terrible causing months of delays due to manager oversight on easy things. They promised us closing dates and continued to miss those dates causing us to have to delay selling Two homes and missing the height of the summer market. We then had to store our moving truck contents for 2 weeks costing us 6,000.00 in extra moving fees because they didn’t hit the closing date they assured us they would make. On a good note, we love the house and are pleased with the service the warranty team has provided. ... More

Don't believe what the tell you is "included" in the purchase. Get ALL in wrting down to the screws and nails

There were a lot of things on our warranty list that had to be completed and has not been completed yet. Some of the outside stucco work looks shabby. The yards are not designed to be wheelchair accessible. Wood chips right next to driveway is messy and you can't get get out your car without stepping on them and spreading them on the driveway. It is not a good front yard design. My husband just recently found out he may have to use a wheelchair we can't get his wheelchair out or walker on a smooth surface when he first get out the car. The driveway is so small that his wheelchair or walker can get between the cars and there is no other smoothe surface leading up to the frobt door.. ... More

They close without home being ready to move in then take 60 days or more to fix any pending issue !

Very organized process at first, but only to assure Lennar's rights and exemption of liabilities and obligations. My honest feeling is that the purchaser means absolutely nothing for them in any sense. Whenever things go wrong in the process (and they often do), all the burden is automatically imposed to customer. Lennar is extremely inflexible. They request escrow deposits with many days in advance, but cancel closing dates unilaterally with no (or very short) notice. If you have any problem (with loan bank, appraiser or insurance company – and I had them all), problem is all yours… No help, assistance or flexibility on Lennar side. All commitments assumed by buyer are demanded rigorously. All obligations assumed by Lennar are loose, fluid and subject to unilateral change by them. Terrible and very stressful experience. ... More

5 months after purchasing my home I am still waiting for construction damage repairs. I should have never closed with the construction damage. Now I feel like they are taking their time with repairs.

Rush everything, fix very little, Waiting 4months for issues to be fixed. Neighbors all having issues as well

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar makes a beautiful home. I just wish i could enjoy it without the constant stress of things going wrong. From multiple leaks and cheap paint, to defective AC causing heat and high humidity. Uneven flooring, broken cabinets, half completed yard, plumbing was FULL of garbage that overflowed and flooded the first floor. The initial rep basically brushes things off and we had to call repeatedly to get things fixed. He was replaced and the new rep is far better. Now they fix things a lot faster but i just don't understand why there are so many things that need fixing in a new home. Things that should have been done right the first time. They rush to build the homes on a deadline while using the cheapest materials possible. They replaced a closet door with one that had mold. Seriously? I had to wait even longer for a third try. My neighbors actually had their house built missing an entire closet in the bedroom. How do you forget to build a closet in a bedroom? The AC wiring was incorrectly ran so they had to redo it along the side of the house as a giant eyesore. It's ridiculous. ... More

This is my second time purchasing with Lennar and it seems that departments are not connected and do not talk to each other.The best part of this experience was working with Irma in Arden Park. She was amazing and made everything ok. She should be commended for providing exceptional service!

Everybody working for lennar don't care about the customer. Every issue I had, I had no assistance to minimum assistance. For example: 6 months after buying the property my bath tub is still missing caulking. I contacted lennar, etc nobody came to fix it. The pavement in front of the house has steps from paint, nobody came to pressure wash that, and lots more.

Still waiting for things to be fixed from walk through.

We and 50-60 of our neighbors were all promised beautiful finished green spaces and a tot lot when we were in the sales process. Lennar never finished these and apparently has no plan to. Other neighborhoods have beautiful amenities for the same HOA cost we do. Different builders who keep their promises. We will have to hire legal council and go through mitigation for breach of the sales agreement as we were all told the same things and our neighborhood is not up to par. Items take FOREVER to be fixed on my home. We have had 3-4 people who are supposed to fix things. Why so many? Can Lennar not keep employees? Still waiting over 7 months to get our roof fixed. It's disappointing. No one expected perfection, but the take the money and run without finishing what was committed to leaves a lasting impression of Lennar as a builder. I would not buy in a Lennar community again until all of the green spaces and amenities promised were already put in. It's sad. We love our home, but our community is disappointed with Lennar's commitment to what they promised. ... More