
Lennar Reviews in Orlando, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Orlando Homeowners Have to Say About Lennar.
Read all 646 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Orlando Area
View Homes
Customer Reviews
They don’t completely finish the house before you move in
- Jonathan Z.
- Verified HomeBuyer
- July 06, 2021
- Mount Dora, FL
It’s a “cookie cutter” design. Minimum input or changes you might regret later other than that beautiful house. Takes forever to get any deficiencies corrected.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Lennar - Home builder has defects, that take many visits from their contractors
- Anonymous
- Verified HomeBuyer
- May 11, 2021
- Clermont, FL
Home builder has defects, that take many visits from their contractors to repair, over the course of several months. Our counter has been repaired over 6 times, and still needs more work as they can never get it right on the first visit. Damaged closet hardware has been months to get repaired, still waiting on parts for over three months. Front door still is beat up from construction, and still waiting on a replacement. Upon move in, our keys weren't even there, and then weren't the right keys, and have to get it rekeyed. Attention to detail isn't there, they just wait to see what you find ...
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
Horrible customer service and responsiveness to fixing things
- Luiz M.
- Verified HomeBuyer
- July 06, 2019
- Orlando, FL
Do NOT close until you have every single detail taken care of. After you close, Lennar will disappear and your issues will go without a response for a very long period. (to be fair with Lennar, I also bought a house from them in North Texas previously, and they were very effective, courteous, and prompt in dealing with any issues. My recent experience in Orlando, FL though it's almost like this is a completely different company. Night and day...
Lennar responded:
Hi Luiz, thank you for the comments about your warranty experience. We are sorry for any inconvenience you have had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lazy drywall work, all the door knobs loose
- Anthony R.
- Verified HomeBuyer
- June 18, 2025
- Kissimmee, FL
We initially loved the home as we settled in we seen more and more imperfections, laziness pure laziness. Take your time why push and try to get the house done I’m spending money on a house ALOT of money! Just do it right. Very frustrating all the walls you can see the imperfections you can see the joins where the next wall meets. My garage floor was cracked how In the world do I buy a brand new home a week old and they don’t fix anything, poor customer service don’t let them treat you like they treated us.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Poor conduct by representing person
- Bart L.
- Verified HomeBuyer
- April 18, 2023
- Saint Cloud, FL
A lot of things left undone or inoperable. Many things overlooked or ignored. Your people cannot be this blind. One gal stopped by here and wouldn’t listen to anything I said. She should be fired for her conduct. Some to most of your people are third rate at best. The backyard is even incomplete with relation to the entire property. You’ll be surprised when you get the list I send to have fixed or finished. It’s not a short list
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 2
Exception list
- Alessandra B.
- Verified HomeBuyer
- October 23, 2022
- Ocoee, FL
It is taking a long time for Lennar to get the issues in our exception list resolved, particularly installing the smart lock.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Issues noted of first WT that were supposed to be fix by closing date still have been done (moved in 2 months ago) and still waiting for the responds.
- Luis A.
- Verified HomeBuyer
- July 12, 2022
- Kissimmee, FL
My apologies I cant give a good review.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - Make sure that you go through entire home and document all that
- Anthony B.
- Verified HomeBuyer
- June 28, 2022
- Leesburg, FL
Make sure that you go through entire home and document all that needs to be fixed an make sure it is done prior to you signing paperwork. If not it will take forever to get it done. Lennar financial team was great.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - During the purchasing process, information about expected closing
- Anonymous
- Verified HomeBuyer
- June 08, 2022
- Saint Cloud, FL
During the purchasing process, information about expected closing date from the selling agent was not clear, causing thousands dollars of extra cost in financing. Water leak was found soon after moving in, caused water damage.
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
They used the cheapest cost cutting procedures possible.
- Larry L.
- Verified HomeBuyer
- November 12, 2021
- Mount Dora, FL
From the exterior concrete work-to the interior design well below the value paid. Little things like ; switch for garbage disposal under sink, bathroom vanity no drawers, refrigerator in suite under sized, ext. builder should be embarrassed
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 3
Not happy
- Denise F.
- Verified HomeBuyer
- November 21, 2019
- Orlando, FL
I’ve been in my home for six months now and I’m still waiting on things that I was promised would get fixed to standards from my walk thru before I signed at closing
Total Score 3
Quality 1
Trustworthiness 2
Value 4
Responsiveness 1
Poor workmanship
- Erica B.
- Verified HomeBuyer
- July 01, 2019
- Orlando, FL
The house was sloppily put together and there were a lot of issues that took months to fix after I moved in. I had to take too many days off work to address all the issues. Grout work was sloppy, there were painting issues and issues with my ceiling. The garage cement had too many holes and looks poorly constructed. The house was also never cleaned and there was dirt all over when I moved in.
Lennar responded:
Hi Erica, thank you for sharing your comments about your home. We are sorry to hear about the difficulties you had. Please send us a message at corporatecustomercare@lennar.com with any additional feedback or outstanding items you would like for us to review. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Just bought because the view
- Igor K.
- Verified HomeBuyer
- June 27, 2019
- Winter Garden, FL
workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.
Lennar responded:
Hi Igor, thank you for your comments. We're glad you're enjoying the view! Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Second time buyers not happy this time
- Luis Rafael C.
- Verified HomeBuyer
- April 08, 2025
- Kissimmee, FL
This is our second (and last) Lennar home. Our first experience was excellent, good quality in all aspects. This time has been totally different, poor quality of frames, finishes and details. Two months after moving we’re waiting for many details to be addressed by the quality department. So sad to realize how a company like Lennar has decreased its quality in such a dramatic pace. If you decide to buy Lennar be sure to do the inspection before closing.
Total Score 3
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
Very poor quality of work. House and landscaping
- Keth F.
- Verified HomeBuyer
- October 01, 2023
- Groveland, FL
After buying a perfect home from Lennar in 2007 I was really disappointed in the quality of work on on this new home. Really poor workmanship on house and landscaping
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
After the sale
- James V.
- Verified HomeBuyer
- August 23, 2022
- Groveland, FL
Once you close your house, they dissappear. Issues take them forever to get to. I ended up fixing things myself. Also lied to me saying they changed things on my house yet the houses under construction now have what was missing. They just didn't want to spend the time to get it right.
Lennar responded:
Hello James, thank you for writing this review. We want to apologize for the frustrations you have experienced with the quality and communication of your new home. If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Terrible
- Manuela G.
- Verified HomeBuyer
- January 20, 2022
- Kissimmee, FL
First of all, I would't brag about "having around 200 closings in one day" if everything you guys do is terrible. Terrible customer service. I don't get why we had to wait like 8-10 hours in the title house to get our keys EVEN when we presign the documents 3-4 days in advance. The finish in our house is terrible and I keep submitting tickets and my CM is not doing absolutely anything about it. Right now, I have a 24 pages long list of things that needs to be fixed.
Total Score 3
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
To fast production, not grade A quality of work.
- Anonymous
- Verified HomeBuyer
- September 02, 2021
- Kissimmee, FL
E for everything is not necessarily a good thing.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - The homes are built too quickly.
- Cindy S.
- Verified HomeBuyer
- July 14, 2021
- Mount Dora, FL
The homes are built too quickly. After moving in you have to continuously call the service center for repairs which makes no sense since this is a newly built home. I am out of $450 because a pipe broke out in front of my house, the city came out and deemed it was my responsibility to fix and they turned my water off. Leak was caused by a piece of concrete that was sitting on the water pipe that caused a crack in it. Well I called their service to submit a request a repair, and the customer service representing acted as if she didn’t know what I was trying to explain to her, I got frustrated, ...
Total Score 3
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Wish it was a great experience
- Anonymous
- Verified HomeBuyer
- September 24, 2024
- Kissimmee, FL
Whole lennar team could have done a better job to make this buying experience memorable in a positive way, which obviously lacked.
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Our first home buying experience
- Luis Roberto O.
- Verified HomeBuyer
- April 03, 2024
- Apopka, FL
We’ve had numerous issues, please keep your eyes peeled for lackluster workmanship. We have over 100 lose, broken, chipped tiles and have a damaged cabinets, doors & door frames. Do not allow the CRM rush you through the walk thru.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
Lennar - Terrible overall experience.
- Juan T.
- Verified HomeBuyer
- July 19, 2022
- Mount Dora, FL
Terrible overall experience. The homes are quickly built we zero attention to detail. I’ve been there for close to two months and we’re still trying to finish repairs from initial walk through.
Total Score 3
Quality 1
Trustworthiness 3
Value 1
Responsiveness 1
A nightmare experience
- The H.
- Verified HomeBuyer
- February 15, 2022
- Orlando, FL
My experience with this purchase has been a nightmare. This company don't take responsibility from their negligence's. Big sewer water flood the day of the move and nobody want to claim responsibility.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Expertise and Quality
- Rosa P.
- Verified HomeBuyer
- April 11, 2021
- Clermont, FL
We decide to buy at this location after looking in several other places, including Lennar locations, Danielle F. was a great motivation for our decision, she was extremely attentive and patient. going inside to constructions sites with us, wearing beautiful high-heels and not afraid of getting them dirty, she is amazing. the whole process was very self-explanatory, and easy, and if any question arises, Danielle was there for us. When was time for to us starting visiting the house for the final walks we only met great people JP and Keene, they explain everything we need to know about the ...
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lennar - The sales reps do a great job.
- Talia O.
- Verified HomeBuyer
- July 06, 2021
- Clermont, FL
The sales reps do a great job. However, when we chose to do everything in house, we expected a well oiled machine. Lennar Mortgage & Lennar Title are anything but well piled. Their lack of communication with me and with each other were absolutely awful. I did way more work than any customer should ever hope to do. So much so that my Lennar Mortgage rep told me that we probably would not have closed on time had I not made everything happen. The quality of the house is good except in the bathrooms. The day we moved in the toilet paper roll holders fell off. I feel like they really skimped ...
Lennar responded:
Hi Talia, thank you for taking time to write a review. We are sorry to hear about the frustrations you experienced during the home buying process. Please do not hesitate to reach out to us with any items we can assist with at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Value 5
Responsiveness 3
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.