Lennar Reviews in Orlando, FL

Our home buying experience wasn’t bad at first but the closer we got to closing the worse the experience was. The mortgage company told us they couldn’t lock our rate when I asked and then when our payment jumped up $400 in a matter of two months, they finally locked our rate. We were told we would close mid June so we scheduled our family vacation for the last week or May. Only to be told, that we’d close on 5/31/22. We checked the house before we left and it did not look ready for closing. We were correct. Lennar forced the closing with many items incomplete. Upon arriving back from vacation and trying to move in, we found the AC upstairs wasn’t working and the power in the master suite wasn’t either. We had drywall spray cover trim all throughout the house. We had exposed screws in every room. The back door wouldn’t lock and an upstairs window was damaged. We had various plumbing issues and tile issues. Our front entry was a disgrace. Words cannot describe the magnitude of issues the home had when we moved in. Yet, we were forced to close and were repeatedly told that if we did anything to stop the closing that we would lose the $24k we put down and would lose the home. They told us if that happened we could buy the house back for even more than we signed for months prior. We had no option but to close on a home that was not ready for people to live in. ... More

I just bought the home and the appliances needed to switched out abs a bathroom leak started. All of this is putting my property on pause for a month due to lack of builders attention and appliances are the worse!

Quality of work on the house wasn’t what we expected. There’s a lot of things that still need to be fixed and it’s been 2 since I closed. They need to be more attentive to there customers.

To be honest since day one I've been having bad experience with Lennars Home from the day I gave my deposit until my closing date plus things that currently have not been fixed when I was advised it will only take a week after my closing date. Just unacceptable.

I was forced to close the house on 11/30/21 just so that Lennar can report the sales before year-end closing. Closing was originally scheduled for online and later changed to notary. Signing was done at 11pm EST on 11/30 which was completely unreasonable. Sales/title company were unresponsive; lack of proper planning/communication (as everyone was overwork). The whole street is not even available on google map. All the houses around me are still under going construction. Rajmani is the only one that's responsive and be able to provide great service.

It was bad experience I called the office for help no bady try to help me

Absolutely awful home buying experience! There was zero communication about delays or the building process. The home was not ready for our walkthrough. Closing was moved multiple times with little to no notice. We attempted to contact customer “service” and NO ONE responded. Would not recommend Lennar as a builder. The entire experience left us disappointed and took the excitement out of buying our home.

Dont close until puch list items are complete

buyers pay close attention to details and don't close until u are truly satisfied . Corners cut in the workmanship. On closing day, 2 hours before our closing, and before we started our final walkthrough they had the audacity to show the home to potential buyers and it was very unprofessional, on closing day the floors were not cleaned and we weren't told not even who the utility company was until after a week we moved in and found out the water company was another utility company than we thought two-weeks after we moved in, we received garage openers a week after we moved in and we should have received them day of closing, ... More

The home is really nice I like the fact that it’s included with the appliances customer service horrible if I had to do it again I would never buy a home from Lennar responsiveness really bad there’s still some issues that they haven’t resolved for me I would never Recommend any of my friends and family to buy through Lennar just based on their customer service

The finance people don’t answer any calls or emails give me an hour heads up to close. Walk through was horrible. Walls weren’t straight, exterior paint doesn’t match, my washer wasn’t set up correctly and it flooded my laundry room the first time I used it. I have plenty more things that went wrong. Some were corrected but some where not. Lennar’s excuse was they are closing on 200 houses that month. How is that my problem? Every neighbor I talk to has / have complaints. Lennar needs to revisit quality control. Let’s just put it this way, would you like to buy a new car and would you like to have it fixed once a week for something different every time? ... More

Lennar financing doesn’t know how to treat its customers. Several of my neighbors had the same experience of the company not paying attention to detail. Several times I had to send multiple copies off financial records, contacts not having updated information, closing work tickets without fixing issues, and having to continually show job validation records to name just a few. They treated me and the other veterans like we were 2nd class citizens. Buyer beware!!!

Where do I begin...This, by far, was one of the worst experiences I have ever been through, from the beginning to the present. I am disgusted with Lennar and how nobody is accountable for their mistakes. My home was not move in ready. 6 months later, I am still dealing w/ getting things fixed because the craftsmanship of the build was poor. Dealing with the customer service team has been the only bright spot in this experience. Bless all of the customer care personnel for they have to deal with the mistakes of the poor building. All I get from the construction manager for my neighborhood was, "I came on when your house was 7/8 the way done...," as I said, no accountability. I wanted to pull out of this deal from the beginning when my sales rep continuously made multiple mistakes on the same document that I had to fill out not one, not two but three times only to get her coming back to say I should have caught the mistakes. Really??? In any sales transaction, the buyer and seller has rights, so I thought. In this transaction, my rights as the buyer were stripped of me. I was told I can pull out of the deal but...I'd lose my deposit of $15,000. So, I was forced to go through this process anyways. As I've said, one of the worst experiences ever. I bought new construction to avoid these issues. Extremely unhappy customer. ... More

My experience was a poor one from the time I put my contract in until now, three months after closing. There of been so many miscommunications and poor customer service issues they won’t all even fit in this review box. Suffice to say, I would never, under any conditions, build another house with Lennar.

Stay away from Lennar. De La Cruz

My worst experience buying a home! I can’t even have a shed because the HOA said so. I’ve had to fix two doors because they don’t close. When I replaced the carpet with LVP, the amount of trash and debris swept under the trim was unbelievable! I have pictures. My yard looks like a construction site with the trash left in it. My vehicles need to be washed every 2 days because of the dust. Vouchers should be given for car washes. I don’t understand why when the sod is laid that that the good sod is in the front of the home and the crap sod is in the back. The sprinkler system only does the front and side of the home. I added additional rain bird sprinklers and fought through construction debris to get it installed. I’m fed up the Lennar and the price we paid for our home. My recommendation is don’t but unless you want and are able to deal with bull crap. ... More

Worst, irresponsible, immoral builder in the US! Run away from their lucrative offers, before you end up in the trap and realize what a mirage it was.

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall that just got patched over during building and not properly fixed. Overall not a good experience at all. Would not buy from Lennar ever again. ... More

Lennar is by far the worst mortgage company we have EVER worked with. The whole experience was horrendous.

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times already they keep running the machines over everything Someone end up using the bathroom right in front of our house right where we leave the door it was so poor and unacceptable just really upset at my first time ever buying a house experience with Lennar. I will not recommend anyone to buy homes for Lennar ... More

I have been working with Lennar for approximately 9 years and I have seen how over the years they are doing things from bad to worse and I appreciate that management does not care or at least they cannot do anything since the level of command is followed by one family member to another, in many cases the construction manager is the wife of the person who is in customer care or the brother of the guarantee and so in this way they cannot make each other look bad. As an investor as well as a realtor who works with investors, unfortunately I cannot recommend Lennar more given their poor treatment and finishes. ... More

I've bought two homes now, one from another builder. I can say that every step of the way with lennar was shady. First, your salesman, Brian was too pushy. He kept giving us deadlines during the home initial contract to sign and give a deposit. This isn't a professional way to conduct business when you pressure someone to sign such a large purchase. Next, your build process and the excuses involved as to why the construction was delayed was unbelievable. Lennar would not admit that the build completion was pushed due to a Lennar issue and not the cities even though we called and found the lies from the city department and the city noted that several home owners were being lied to from our same block. Next, the home construction quality was so trash that we had way too many problems to have corrected and to this day some of them haven't been completed and I don't believe we'll hear from your crew now that the house was closed. We never signed any acknowledge of the consent that our noted issues were completed. Your crew said they'd be back later on the closing day to finish issues but we never saw them every again. Your loan team gave us the wrong estimate and asked for 6k more when we were on the closing table, that is really shady and your loan officer basically said sorry but you should have expected this amount all along even though that wasn't the estimate. We never had anyone give us updates on the closing process until 5 days before and 2 of those days were the weekend. As you can see, every step of the way has been painful with your crew. Even after, your title department paid and started another insurance than the one I chose with a different start date that I'm actively trying to correct. A week after closing a construction manager, John called after I left a bad review to see what they can fix to change my opinion and said he'd send someone to look at fixing a few things but never showed up and made us cancel family plans to just wait around. ... More

Salesperson Daniel and Sales Manager Chad both told us repeatedly that we can have a privacy fence. I advise that you request and read the HOA bylaws before purchase as it states we can only have a 4 foot aluminum picket fence. If this wasn’t our first home, and first HOA we would have known to check this beforehand. Leaving this review since I reached out to Daniel and it’s been radio silence. I asked if Lennar can make an exception as I asked about the privacy fence specifically over 5 times. He got the sale, good riddance to us! Won’t be recommending any clients to purchase homes with Lennar ... More

This was a nightmare! Save yourself and go elsewhere!!