Skip main navigation

Lennar Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Lennar.

Read all 698 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.1 out of 5 stars in Orlando Area

698 Reviews in Orlando Area

Ratings by Category

Overall 3.1

Quality 3

Trustworthiness 3

Responsiveness 3

Lennar in Orlando Area

View Homes

Customer Reviews

Lennar - First time purchasing a house through Lennar.

  • David W.
  • Verified HomeBuyer
  • January 05, 2022
  • Ocoee, FL

First time purchasing a house through Lennar. The staff is very professional and easy to communicate with. We had the exact closing day Lennar promised under the covid situation. The house is beautiful. They do fix anything after the walkthrough.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Substandard workmanship

  • Anonymous
  • Verified HomeBuyer
  • January 04, 2022
  • Mount Dora, FL

It's a shame that Lennar doesn't care about getting the home buyer a quality finished product. They used decent enough materials. We like the home designs and there are many thoughtful details put into the design and layout of the home. But due to poor construction management and workmanship on the finishing aspects, they've cost us as the home buyer, time, money, inconvenience, and frustration after the move in. Then they lie about fixing issues. Or send out an unqualified worker that does a crap repair. Or they send someone out that never takes any action. At that point you may as well get ...

Lennar responded:
Hi, thank you for taking the time to write this detailed review. We want to apologize for the multitude of frustrations you have experienced due to the quality of your new home and subsequent follow-up of repairs. Please reach out to us at corporatecustomercare@lennar.com, if there are any outstanding issues in which you would like us to follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lennar is awful to work with

  • Andrea B.
  • Verified HomeBuyer
  • January 04, 2022
  • Ocoee, FL

Though we love our home, the warranty issues are not timely addressed. We have a builder hold up for our fence that we have been actively seeking a resolution to after 4 months. Would not recommend!

Lennar responded:
Hi Andrea, thank you for providing us with your valuable feedback. We are thrilled that you love your new home and extremely sorry for the delays in follow-through. If there are still items outstanding that we might provide assistance or follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Finishing of the home

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2021
  • Clermont, FL

I’ve had to submit claim after claim because the house was rushed to be completed for closing. What I disliked is my house wasn’t complete items were not finished. I only got one walk thru and that was the day of closing. I should have gotten two. The county inspector came the day of closing which is ok but the builders rushed to get it to pass but other things were not hooked up like the second washer and dryer vents. Trim work wasn’t completed. Bifold doors were not adjusted. Some of the doors did not latch on striker plate properly. I feel they all rushed and me as a homeowner should not ...

Lennar responded:
Hello, thank you for taking the time to share your review. We want to apologize for the poor closing experience and the list of unfinished items you detail here. We do appreciate you and if there is anything outstanding in which we may provide some follow-up, please send a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 5

Excellent Experience

  • Aldrick T.
  • Verified HomeBuyer
  • December 29, 2021
  • Ocoee, FL

Our home buying experience with Lennar Builders has been excellent. From the moment we walked through the welcome Center, everyone we dealt with has exceeded our expectations. The level of professionalism and attention to detail has stood out from the first day, closing and even after we moved in. Every concern we had was answered and resolved in a timely manner. We are so happy that we chose Lennar and we have recommend them to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - B Ad experience dealing with Lennar and very poor work.

  • Larry K.
  • Verified HomeBuyer
  • December 29, 2021
  • Kissimmee, FL

B Ad experience dealing with Lennar and very poor work.

Lennar responded:
Hi Larry, we appreciate your feedback. We are sorry to hear about your dissatisfaction with the work on your new Lennar home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The quality and attention to detail is terrible.

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Clermont, FL

The quality and attention to detail is terrible. It's only been 4 months and a lot of the caulk jobs are coming apart. There's paint drips in the trim and on the doors, the nails under the carpet weren't hammered down and poke through, and we still have a cabinet that's dented and cabinet doors that are bowed and cracked. Many things didn't get fixed because all the construction manager cared about was getting his bonus for our house closing. The warranty person is also impossible to get a hold of whenever something is wrong. Overall, wouldn't recommend or purchase through Lennar again.

Lennar responded:
Hi, thank you for this detailed review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com, so we can follow-up with the local team. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Lennar - I’m very satisfied with the home buying process.

  • Teresa Y.
  • Verified HomeBuyer
  • December 28, 2021
  • Kissimmee, FL

I’m very satisfied with the home buying process. The quality of the house is great.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Sales team inadequate and unprofessional

  • Jean C.
  • Verified HomeBuyer
  • December 28, 2021
  • Kissimmee, FL

Sales team inadequate and unprofessional

Lennar responded:
Hi Jean, thank you for sharing your review. We would like to apologize for any poor service you received during the purchase of your new home. If there is ever anything we can do to help, please send us a note at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

only concerned about selling as fast as possible

  • Harald Z.
  • Verified HomeBuyer
  • December 23, 2021
  • Mount Dora, FL

Rush everything, fix very little, Waiting 4months for issues to be fixed. Neighbors all having issues as well

Lennar responded:
Hi Harald, thank you for your review. We appreciate the feedback you have provided and we are very sorry to hear about the numerous items remaining outstanding in your new home. If there is anything we can help follow-up on, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

All Included Construction

  • David P.
  • Verified HomeBuyer
  • December 23, 2021
  • Kissimmee, FL

Purchasing a Great Built home with minor issues that where handled right away and that is all inclusive of appliances and window coverings and being a smart home was a great buy. Also having a Freedom that comes with the in-law suite is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The entire lennar team was extremely helpful throughout the entire

  • Rakesh R.
  • Verified HomeBuyer
  • December 21, 2021
  • Mount Dora, FL

The entire lennar team was extremely helpful throughout the entire process

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Worst experience ever for my family

  • Son N.
  • Verified HomeBuyer
  • December 14, 2021
  • Winter Springs, FL

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

Lennar responded:
Hi Son, thank you for taking time to share a review of your experience. We would like to sincerely apologize for any issues you encountered to create such a poor experience for your family. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - The loan process was not the easiest.

  • Jason B.
  • Verified HomeBuyer
  • December 12, 2021
  • Clermont, FL

The loan process was not the easiest.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience, home is more than expected

  • Edgar H.
  • Verified HomeBuyer
  • December 08, 2021
  • Kissimmee, FL

Great experience, home is more than expected

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So bad responsive to issues

  • Nancy B.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar responded:
Hi Nancy, thank you for sharing your experience. We are sorry to hear about the poor responsiveness you have experienced with getting items corrected in your home. If you have anything outstanding that we could assist, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - Experiencia was great and smooth.

  • German U.
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

Experiencia was great and smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They use wood frame which is why I gave a low grade on quality

  • Lesly R.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

They use wood frame which is why I gave a low grade on quality of materials. This being florida block homes survive better in extreme weather conditions.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 5

Lennar - Distance space between two houses is too narrow.

  • Xiaoyuan Z.
  • Verified HomeBuyer
  • November 30, 2021
  • Saint Cloud, FL

Distance space between two houses is too narrow. Subdivision entrance sign is not big enough to show Lennar is a big builder/company. Subdivision backside should have built a wall besides front wall.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - worst buying and closing experience.

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2021
  • Kissimmee, FL

worst buying and closing experience.. part of it is due to my realtor too.

Lennar responded:
Hi, thank you for this review. We are both sorry for the poor experience with buying your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

Excellent Buying Experience Start To Finish

  • Philip F.
  • Verified HomeBuyer
  • November 30, 2021
  • Ocoee, FL

Lennar has a great staff that works with prospective buyers throughout the home buying experience. Each Lennar representative is a professional that knows their role from sales to closing to post closing. Each understands it is the best interest of the buyer and seller to be extremely informative and transparent. The HOA appears to be well set up and running smoothly and hope it's as effective a Lennar in the long run.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Everything was good, love the house, only complaint was about

  • Brandon C.
  • Verified HomeBuyer
  • November 30, 2021
  • Mount Dora, FL

Everything was good, love the house, only complaint was about the loan process through Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - A trustworthy builder, providing the services as they promised!

  • Qin Y.
  • Verified HomeBuyer
  • November 25, 2021
  • Saint Cloud, FL

A trustworthy builder, providing the services as they promised!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great Exleirence, Great Home

  • Patrice M.
  • Verified HomeBuyer
  • November 23, 2021
  • Apopka, FL

Great Exleirence, Great Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We used to live in NY. This builder has earned a find reputation in the east coast, but down south, the quality of labors seems a little bit different.

  • Wanlin Y.
  • Verified HomeBuyer
  • November 18, 2021
  • Kissimmee, FL

The system to file Repair Request online within one year warranty is convenient and response is kind of quick, but may be the large quantity and pandemic time, the request fixing cases time are waiting too long. As buyer stand point, we want to buy a good quality and ready to live the brand new home without any worry, not by having technicians to the house back and forth. Basically, I love this builder and my house design, but that will be perfect if no rush closing and less request repairs after closed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4