Lennar Reviews in Orlando, FL

any issue with the property takes too long to get fixed, there was a week with the elevator not working

Lennar makes a beautiful home. I just wish i could enjoy it without the constant stress of things going wrong. From multiple leaks and cheap paint, to defective AC causing heat and high humidity. Uneven flooring, broken cabinets, half completed yard, plumbing was FULL of garbage that overflowed and flooded the first floor. The initial rep basically brushes things off and we had to call repeatedly to get things fixed. He was replaced and the new rep is far better. Now they fix things a lot faster but i just don't understand why there are so many things that need fixing in a new home. Things that should have been done right the first time. They rush to build the homes on a deadline while using the cheapest materials possible. They replaced a closet door with one that had mold. Seriously? I had to wait even longer for a third try. My neighbors actually had their house built missing an entire closet in the bedroom. How do you forget to build a closet in a bedroom? The AC wiring was incorrectly ran so they had to redo it along the side of the house as a giant eyesore. It's ridiculous. ... More

THAT IS THE WRONG LOT NUMBER! There are Corona bottle tops im my shower drain. How did that happen? Builders drinking while building? Maybe that is the reason there are so many issues here. Garage foundation messed up. Come fix that before my house cracks in half

This is my second time purchasing with Lennar and it seems that departments are not connected and do not talk to each other.The best part of this experience was working with Irma in Arden Park. She was amazing and made everything ok. She should be commended for providing exceptional service!

Everybody working for lennar don't care about the customer. Every issue I had, I had no assistance to minimum assistance. For example: 6 months after buying the property my bath tub is still missing caulking. I contacted lennar, etc nobody came to fix it. The pavement in front of the house has steps from paint, nobody came to pressure wash that, and lots more.

Lennar makes a lot of promises about clean up and touching up issues on your final walk-through but fails to deliver on 100% of them. Most of it is little stuff where if you dont mind doing construction cleanup and minor repairs are no big deal but still pretty disappointing that none of it was done by closing. You can try putting in requests after you move in but alot of it will just be marked completed and no one will ever come out.

Still waiting for things to be fixed from walk through.

No point, no one cares. Many issues, same excuses. Been over 3 months with basic warrenty issues, and still waiting.

Overall, the house is beautiful! The followup on responding to issues and fixing those issues is really bad. My landscaping throughout the backyard has holes to where almost every piece of sod that was laid, is going to cause someone to sprain or break their ankle. We paid to have our hood in the kitchen vented to the outside. This was not completed and no one has come out to correct despite multiple attempts at contacting to find out when this work would be done. I would not recommend this company to anyone because they do not stand behind their work or items that are listed in a contract.

Not very well, I tried counting lennar about issues like finishing paint on the outside of the house, holes in drywall, and tile grout cracking and I have not heard a response and I’ve stopped trying to contact anyone

Lennar built a good home using great materials. The design and layout are great. But almost six months after closing my punch list remains incomplete. Very frustrating experience.

We are in our new Lennar house, and like it, but it was months late with us in a hotel. Minimal communication ( none from actual construction personnel). Moved in finally with no certificate of occupancy, many items incomplete that took weeks to complete. The company does some things beautifully, but then cheapens it. For example , the bathroom tiling is gorgeous, then they put the cheapest lights and fixtures possible, mentioning that you change them you void your warranty.

The lack of job site supervision and quality control was extremely evident. The quality of workmanship was extremely poor and not up to par for a brand new home.

My husband and I had an awful experience with building and purchasing our home with Lennar. Our final home walk through appointment was cancelled one hour before we were to meet (after we had arranged to be off of work and had child care services lined up). The house at our final walk through was not finished (not cleaned with dead bugs everywhere, missing paint, holes in the walls/ceilings, all the blinds were missing, the seamless shower frame we paid for was not installed etc). We had to rush to close because Lennar forced us and we had to push Lennar for months to get everything fixed/corrected after we moved in. The house was so dirty I had to clean it myself before it would move anything in. We were so disappointed with Lennar that I would not recommend buying from them. ... More

We and 50-60 of our neighbors were all promised beautiful finished green spaces and a tot lot when we were in the sales process. Lennar never finished these and apparently has no plan to. Other neighborhoods have beautiful amenities for the same HOA cost we do. Different builders who keep their promises. We will have to hire legal council and go through mitigation for breach of the sales agreement as we were all told the same things and our neighborhood is not up to par. Items take FOREVER to be fixed on my home. We have had 3-4 people who are supposed to fix things. Why so many? Can Lennar not keep employees? Still waiting over 7 months to get our roof fixed. It's disappointing. No one expected perfection, but the take the money and run without finishing what was committed to leaves a lasting impression of Lennar as a builder. I would not buy in a Lennar community again until all of the green spaces and amenities promised were already put in. It's sad. We love our home, but our community is disappointed with Lennar's commitment to what they promised. ... More

I have reported Lennar that my street is missing lighting at night. They have not resolve it since them. It is Lennar responsibility to provide those at Windermere StoreyLake

Went you recive your new key of your new home make 100 percent that everything are done because If you take the key and house it's not ready you lose. They don't want to do the repairs.

Home not completed after closing, slow or non responsive warranty claim. Poor contractors doing substandard workmanship. Promised amenities and recreational areas not completed as promised by sales rep. Materials are OK but workmanship is horrible.

Throughout the entire process we had to keep contacting Lennar for updates. When contractors showed up at our house they rarely knew what to do. The quality of work was not great, paint dabs on the floor etc

We have been dealing with all type of situations in this house. From poor materials to inefficient service to solve the issues. We have been calling and asking for the issues to be resolved over and over without any success. It’s been 2 month were the house can’t be rented and we are at revenue loss. Without counting the several expenses we have incur since we don’t live in USA.

We identified several issues during construction and Lennar was largely non-responsive. We closed with a tear in the carpet of one bedroom. It took 7 weeks for them to correct the issue. Once they finally came to fix it!, It took approximately 2 hours. We had similar experience with other issues.

Had a really bad experience, the sales person lie to us, was misleading and overall the experience was awful. The materials are cheap and the work is fast done, the pain the workmanship is poorly done and fast way done, when you are paying almost a half of million for your home you expect to be done properly, just very disappointed and will not recommend it to anyone not even my worst enemy

The closing was remotely, I was literally enforced to close before the issues in the inspection report were resolved. In addition to the confusion on the home warranty request dates with my other Lennar home, the request for the location of the public utility in in front of my house goes nowhere. I need someone really listen to my request, respond and resolve the issue!

Terrible communication throughout the purchase process. Then they tried to delay our closing 1 day before it was scheduled. Now, 2 months after closing, they refuse to provide any warranty service and just close your tickets without any response. Just a terrible company, if you are looking for a new home, look elsewhere. Run, dont walk, away from Lennar.

I was promised so much more than I ended up getting. It took a year past the date I signed to get my place. It is called a luxury community, but it is far from that the grass is dead. The trees are dead. they promised a pool by summer. It has also got pushed out for another year. Other communities around us have surpassed our build up even with later start dates. They lack attention to detail in the house and on the exterior of the house. The outlets are crooked. The baseboards are crooked. The windows have caulking gunk built up that you have to remove yourself with a sharp tool grout is missing from the tile they placed. I pay a high HOA fee, and the exterior looks like hell, and there are literally no amenities.There is a huge fly and spider problem. during the building process they changed my floors without giving me any updates. I had to point them out myself, and they did nothing about it. The cabinets have chips. The windows are scratched and these are things they will not come fix because you can’t necessarily take a photo of them from 10 feet away. ... More