Lennar Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Lennar.
Read all 698 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Orlando Area
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Customer Reviews
Lennar - Hello Lennar, everything is good now.
- Saidel B.
- Verified HomeBuyer
- April 20, 2021
- Kissimmee, FL
Hello Lennar, everything is good now.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Lennar - This was not a good experience as I am still dealing with issues
- Stephen Y.
- Verified HomeBuyer
- April 20, 2021
- Mount Dora, FL
This was not a good experience as I am still dealing with issues 5 months later. The salesperson and closing agents did a great job with the buying process and tried to help me as much as possible. Communication with them to get things repaired that their vendors created is terrible and seems to be eventually forgotten and erased. If I don’t follow up, they will not and then the process starts all over again. I am truly disappointed. This is just my experience which is very stressful.
Lennar responded:
Hi Stephen, thank you for taking time to share your experience. We are sorry to hear you are still experiencing issues getting items completed in your home. If there are any additional details you can provide, please email us at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Irma Almodovarnieves was great
- Young K.
- Verified HomeBuyer
- April 12, 2021
- Ocoee, FL
It's my first time buying a new construction home and Irma Almodovarnieves was there every step of the way. She always answered my questions via text or email no matter how late in the day it was. She even answered my questions on her vacation and on weekends. Irma is a great asset to the Lennar and I am so glad to have met her.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Expertise and Quality
- Rosa P.
- Verified HomeBuyer
- April 11, 2021
- Clermont, FL
We decide to buy at this location after looking in several other places, including Lennar locations, Danielle F. was a great motivation for our decision, she was extremely attentive and patient. going inside to constructions sites with us, wearing beautiful high-heels and not afraid of getting them dirty, she is amazing. the whole process was very self-explanatory, and easy, and if any question arises, Danielle was there for us. When was time for to us starting visiting the house for the final walks we only met great people JP and Keene, they explain everything we need to know about the ...
Total Score 3
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - the attention and support at all times of my purchase was excellent
- Diana H.
- Verified HomeBuyer
- April 11, 2021
- Kissimmee, FL
the attention and support at all times of my purchase was excellent
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - For my first home buying experience the process was simply and
- Paris G.
- Verified HomeBuyer
- April 08, 2021
- Kissimmee, FL
For my first home buying experience the process was simply and quick.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Every issue large or small has been taken care of immediately.
- Tisha H.
- Verified HomeBuyer
- April 08, 2021
- Minneola, FL
Every issue large or small has been taken care of immediately. There is nothing like being treated as though you matter to a company.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Love the community and how is becoming.
- Mariangelica P.
- Verified HomeBuyer
- April 07, 2021
- Kissimmee, FL
Love the community and how is becoming. Unfortunately still dealing with issues my house have no empathy at all to fix issues
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Lennar - I love my new home
- Siddamshetty R.
- Verified HomeBuyer
- April 07, 2021
- Harmony, FL
I love my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
House was not finished to standard
- Kenneth R.
- Verified HomeBuyer
- April 07, 2021
- Groveland, FL
House was rushed to be finished for builders financial year end and it is very noticeable. Responsiveness to repairs are still not completely resolved after 4 months.
Lennar responded:
Hi Kenneth, thank you for leaving a review. We are sorry to hear about the issues you have outlined regarding the finishing of your new home. If you would like us to follow-up on any outstanding items you have, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Excellent
- Rhonda A.
- Verified HomeBuyer
- April 07, 2021
- Groveland, FL
I have had a really good experience with Lennar being a first time home buyer. The worst thing about it was the closing which was done in a parking lot so i didn't get that "closing" experience I've always dreamed about at the t table signing papers but COVID is to blame for that, not Lennar...they are very responsive to any issues i have via the ticket process set in place.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I feel that service is good!
- Yaming L.
- Verified HomeBuyer
- April 07, 2021
- Ocoee, FL
I feel that service is good!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I am enjoying my new house
- Aneitta P.
- Verified HomeBuyer
- April 07, 2021
- Clermont, FL
I am enjoying my new house
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - They build great homes but i just would like to add that they
- Jorge J.
- Verified HomeBuyer
- April 07, 2021
- Kissimmee, FL
They build great homes but i just would like to add that they need to let the workers know that the home they are working on is someone else's dream home so they should put more attention to details so home does not need to have corrections noted on the final walk trhrough
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Horrible quality
- Forrest M.
- Verified HomeBuyer
- April 07, 2021
- Mount Dora, FL
4 months later still working on the same issue, plus a ton of new ones!!
Lennar responded:
Hi Forrest, thank you for the review. We apologize for any frustrations you have experienced with the quality of your new home. If you would like us to follow-up on any outstanding items, please send us a note at corporatecustomercare@lennar.com with any details you can provide. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
I thought Lennar would have done a better job with my home. I am disappointed that I was directed to see the model home and everything in the model was SUPPOSED to be in my particular upgraded home. Very UPSET with Lennar.
- Rohani S.
- Verified HomeBuyer
- April 07, 2021
- Saint Cloud, FL
Do not sign contract until all details are discussed and written in the builder's contract. Because all my upgrades were verbally promised to me by Sales Consultant, I believed him and signed contract within 3 hours of viewing the model. FYI, if it is not in writing....IT DID NOT HAPPEN!
Lennar responded:
Hi Rohani, thank you for sharing your detailed review. We apologize for any disappointment you have with the included features for your new home. If you have any particular items requiring additional attention and follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
That the house includes electronics and appliances
- Nadima B.
- Verified HomeBuyer
- April 03, 2021
- Ocoee, FL
That the house includes electronics and appliances
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Quality of workmanship is lacking.
- Terry R.
- Verified HomeBuyer
- April 01, 2021
- Groveland, FL
Quality of workmanship is lacking. Lots of shortcuts taken. Promises made and not delivered or had to remind several times. Closing day was a fiasco.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lennar - Don't trust never in lennar
- Ricardo S.
- Verified HomeBuyer
- April 01, 2021
- Groveland, FL
Don't trust never in lennar
Total Score 5
Quality 1
Trustworthiness 1
Responsiveness 1
How the last few days were horrible with the closing
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- Harmony, FL
The first steps were amazing , easy and I’d say almost fun. Our tour guides were super and wonderfully helpful and informative.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Very straight forward on information and the people you deal with
- Walter E.
- Verified HomeBuyer
- March 31, 2021
- Saint Cloud, FL
The team was great with answering questions and getting back to us on information. It was a great experience from signing the contract to doing are final walk through on our new home. Now if they can just help us unpack it would be a dream come true.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Great company The sale persons are so helpful
- Flanel O.
- Verified HomeBuyer
- March 31, 2021
- Kissimmee, FL
Great company The sale persons are so helpful
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Very bad quality issues with this builder
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Clermont, FL
Very bad quality issues with this builder
Lennar responded:
Hello, thank you for sharing your review. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - This is my second time purchasing with Lennar and it seems that
- Tasha J.
- Verified HomeBuyer
- March 31, 2021
- Ocoee, FL
This is my second time purchasing with Lennar and it seems that departments are not connected and do not talk to each other.The best part of this experience was working with Irma in Arden Park. She was amazing and made everything ok. She should be commended for providing exceptional service!
Lennar responded:
Hi Tasha, thank you for taking the time to share your experience. We would like to apologize for communications issues you faced. Also, thank you for including the kind words regarding Irma's service. If there is anything we can do to help please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
It was an outstanding job!
- Jose D.
- Verified HomeBuyer
- March 31, 2021
- Kissimmee, FL
It was an excellent experience, the whole process was easy and smooth, everything was perfect at home. Anna did an excellent job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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