Lennar Reviews in Orlando, FL

Worst, irresponsible, immoral builder in the US! Run away from their lucrative offers, before you end up in the trap and realize what a mirage it was.

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall that just got patched over during building and not properly fixed. Overall not a good experience at all. Would not buy from Lennar ever again. ... More

Lennar is by far the worst mortgage company we have EVER worked with. The whole experience was horrendous.

No honesty about the process, constantly giving incorrect information, a lot issues with the house. It was a nightmare of experience.

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times already they keep running the machines over everything Someone end up using the bathroom right in front of our house right where we leave the door it was so poor and unacceptable just really upset at my first time ever buying a house experience with Lennar. I will not recommend anyone to buy homes for Lennar ... More

I have been working with Lennar for approximately 9 years and I have seen how over the years they are doing things from bad to worse and I appreciate that management does not care or at least they cannot do anything since the level of command is followed by one family member to another, in many cases the construction manager is the wife of the person who is in customer care or the brother of the guarantee and so in this way they cannot make each other look bad. As an investor as well as a realtor who works with investors, unfortunately I cannot recommend Lennar more given their poor treatment and finishes. ... More

I've bought two homes now, one from another builder. I can say that every step of the way with lennar was shady. First, your salesman, Brian was too pushy. He kept giving us deadlines during the home initial contract to sign and give a deposit. This isn't a professional way to conduct business when you pressure someone to sign such a large purchase. Next, your build process and the excuses involved as to why the construction was delayed was unbelievable. Lennar would not admit that the build completion was pushed due to a Lennar issue and not the cities even though we called and found the lies from the city department and the city noted that several home owners were being lied to from our same block. Next, the home construction quality was so trash that we had way too many problems to have corrected and to this day some of them haven't been completed and I don't believe we'll hear from your crew now that the house was closed. We never signed any acknowledge of the consent that our noted issues were completed. Your crew said they'd be back later on the closing day to finish issues but we never saw them every again. Your loan team gave us the wrong estimate and asked for 6k more when we were on the closing table, that is really shady and your loan officer basically said sorry but you should have expected this amount all along even though that wasn't the estimate. We never had anyone give us updates on the closing process until 5 days before and 2 of those days were the weekend. As you can see, every step of the way has been painful with your crew. Even after, your title department paid and started another insurance than the one I chose with a different start date that I'm actively trying to correct. A week after closing a construction manager, John called after I left a bad review to see what they can fix to change my opinion and said he'd send someone to look at fixing a few things but never showed up and made us cancel family plans to just wait around. ... More

Salesperson Daniel and Sales Manager Chad both told us repeatedly that we can have a privacy fence. I advise that you request and read the HOA bylaws before purchase as it states we can only have a 4 foot aluminum picket fence. If this wasn’t our first home, and first HOA we would have known to check this beforehand. Leaving this review since I reached out to Daniel and it’s been radio silence. I asked if Lennar can make an exception as I asked about the privacy fence specifically over 5 times. He got the sale, good riddance to us! Won’t be recommending any clients to purchase homes with Lennar ... More

This was a nightmare! Save yourself and go elsewhere!!

Very disappointed with the construction manager and their staff for failing to remove debris before the recent hurricane (Milton) hit the area. It forced me to leave my home for safety after concerns that concrete blocks would become projectiles. I asked repeatedly for this to occur and nothing was done. Even after they responded by telling me they would remove these items. I continued to message the construction manager directly and received no response. They simply didn’t care! I have photos and text messages saved for Lennar corporate, as they should investigate this further. The overall construction of my home was sloppy and when the house was given to me had multiple issues that I had to repeatedly ask to have fixed. Recently, my garage door random closed on my car! Another faulty issue. I’ve had multiple issues since buying this home. The driveway was even poured incorrect and cracked because of poorly installed irrigation piping below the concrete. The issues go on and on. I would never refer Lennar to anyone! ... More

Some things is better left unsaid. I moved in the home and I'm over it!!!!

We walk thru to Alexis and some issue still not fix so much point finger which different contractor or difffrent person.to fix the issue. This is my wife first time a brand new house with a lot of defects.. The first week we found a lot of insects in the house even our dog got bite with this insect…So dirty our front garage driveway till now… all our door frame was so much issue from the front to all bedrooms…No manager was try to tech us they keep saying make a work order which not even six months we been sending work orders. I didn’t not know we bought a lemon house…

The whole experience was stressful and not up to regular standards. I do not recommend anyone to deal with Lennar, Lennar Mortgage or Lennar Warranty nowadays

My experience has been very bad, the customer service people are not responsible, the do not care about the client, they never fixed anything or to complement the commitments to fix the property, they make appointments and do not go they do not respect the client's lost time, they do not solve problems it really was one of my worst experiences buying this property, I would never recommend them.

The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.

Company reps had no concern about customers, only keeping on schedule and selling a house. Build quality was not very good. Final cleaning was non existent. Company did not respond to issues we brought up on our final walkthru, only their own. Would never recommend them to anyone else

I am surprised at how the quality of LENNAR has gone down, at the level of customer service it is a disaster and at the level of construction the people in charge seem not to be qualified for those job positions, such as the Construction manager, it is outrageous that a builder like Lennar is currently in such poor and disappointing circumstances.

My buying experience was very bad with Lennar, starting from salesperson to the entire sales team gave me hard time, poor communication while your home is getting built, they can lie about anything to just sell the home. I had a very good experience with Pulti homes, and they have excellent customer Servies, i will never ever buy a Lennar home again.

Aside from being bullied into purchasing a home that at the end of the day was built improperly. And I do not want. The walls are uneven. There's areas where the ceiling is lower on one side of a wall than the other. My glass door that should have been included in the house that I had to buy separately because they decided. They're no longer providing glass for the showers. And didn't even lower the price of the house because of it. I couldn't install it because I have to redo the entire shower wall because it's Bode. Meaning that it's not level. It's not even This has been an issue throughout the entire house. The things that I thought I was gonna be able to buy. That would have been extra because of all the things that they said were included. I couldn't purchase because by the time we close on the house. None of the things that were promised were there. No backsplash, no washer and dryer. The counters were incorrect. The sink was incorrect. The shower glass was no longer being a part of the house. I had to make those purchases taking money away from things that we were originally gonna do to add to the house. I've never been robbed in my life. But I can wholeheartedly say I know what it feels like. ... More

Never got my keys day of closing, lock was broken, it didn’t get fixed for weeks and keys never sent to me like I was told. I had to drive 2 hours to pick them up. Leaks in the house after day 3. No one likes to help, I had to call a lot of numbers to finally get a response. I had lots that needed to be fixed and it took over a month with lots of contractors coming almost daily. This does not include all the blue stickers that were undone before closing. Lennar is not trustworthy in my opinion and to many of my neighbors as well. There is so much more to say but, I would run out of room to write everything. I would not recommend even Lucifer to buy from Lennar. I am still needing things fixed and there a big lack of communication. Wish my new home buying experience was better. There is no quality in the homes being built which is unfortunate. Maybe Lennar should teach their worker’s communication and customer service skills. ... More

Briana was awful . She was not responsive to emails or phone calls. She didn’t know the answers to mortgage questions and told me inaccurate information. I had to get her boss involved because it was impossible to deal with her. She wanted me to sign documents that were inaccurate. Up to the day of closing, the down closing costs were still unsure. I literally was so stressed out that I ended up in the hospital the following day for tightening of my chest. I’m young, with no issue of the heart. The Dr said it had to be stress related. Carmela at lennar mortgage was outstanding. I wish she could have handled my entire mortgage process. She stepped in to assist where she could. William, my first NHC, was awful as well. Thankfully I was able to change to Sandra who made the experience a little better. Crystal was amazing and also helped with the walk through. Unfortunately, Briana and William were my main contact people throughout this experience which made it awful and I wouldn’t do this again with lennar if I had the opportunity. ... More

I could write a book...everything was terrible

Working with loan officer was a terrible experience although I don’t have any issues with the builder.

Builder steal/removed curtains from this model home. Sent refund check very late, with buyers and realtors total five payee name in a check, how can we cash this check? Took Lennar 2 months to correct purchase number in ALTA, two months add correct name to deed.

Builders are charging a builders fee at closing which was supposed to be included in the original price . That’s another random $3,000 just inserted in there with no mention of it, very fraudulent. Not happy with Lennar at all.