Lennar Reviews in Orlando, FL

Poorly constructed...poorly managed...dismal customer service dozens of outstanding issues months later...

Until today I am trying to change the door of the house entrance because it is a shame and nobody is responsible and I never really through that I would have such a bad experience for different reasons at home

Very Good

Horrible experience

We walk thru to Alexis and some issue still not fix so much point finger which different contractor or difffrent person.to fix the issue. This is my wife first time a brand new house with a lot of defects.. The first week we found a lot of insects in the house even our dog got bite with this insect…So dirty our front garage driveway till now… all our door frame was so much issue from the front to all bedrooms…No manager was try to tech us they keep saying make a work order which not even six months we been sending work orders. I didn’t not know we bought a lemon house…

The whole experience was stressful and not up to regular standards. I do not recommend anyone to deal with Lennar, Lennar Mortgage or Lennar Warranty nowadays

The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.

Briana was awful . She was not responsive to emails or phone calls. She didn’t know the answers to mortgage questions and told me inaccurate information. I had to get her boss involved because it was impossible to deal with her. She wanted me to sign documents that were inaccurate. Up to the day of closing, the down closing costs were still unsure. I literally was so stressed out that I ended up in the hospital the following day for tightening of my chest. I’m young, with no issue of the heart. The Dr said it had to be stress related. Carmela at lennar mortgage was outstanding. I wish she could have handled my entire mortgage process. She stepped in to assist where she could. William, my first NHC, was awful as well. Thankfully I was able to change to Sandra who made the experience a little better. Crystal was amazing and also helped with the walk through. Unfortunately, Briana and William were my main contact people throughout this experience which made it awful and I wouldn’t do this again with lennar if I had the opportunity. ... More

I could write a book...everything was terrible

Builder steal/removed curtains from this model home. Sent refund check very late, with buyers and realtors total five payee name in a check, how can we cash this check? Took Lennar 2 months to correct purchase number in ALTA, two months add correct name to deed.

Builders are charging a builders fee at closing which was supposed to be included in the original price . That’s another random $3,000 just inserted in there with no mention of it, very fraudulent. Not happy with Lennar at all.

I was extremely disappointed with my whole Lennar home buying experience. My NHC Steven was horrible. I would constantly reach out for updates/status of my home multiple times before I would receive a response. It was always the same answer no change this is post COVID times and it takes a lot longer to get things done. My previous property manager from a rental I was living at told me to get a new NHC because Steven was horrible, and I should have listened to them. Lennar title. Same exact thing. Constant requests ignored and I was 2 days out from closing and still did not have a closing time. Additionally on closing day I signed all my paperwork by 3:15 pm and they left me in a "closing room" until 5:15 pm and they finally came back in and said we can’t print checks. Seriously I had sat there for 2 hours, and no one came back in to tell me anything. Complete disregard and lack of respect for anyone’s time. Lennar Construction Manager Jeff. Anytime questions would be asked you would get a blank stare and he would walk away from me without response. On closing day when I asked about the hits on my personal inspection, he could not give an answer. Just said I went up there and there was no mold. I pulled out the report and showed him what I was talking about, and he literally turned around and walked out. I paid a lot of money to get a private inspection. None of the major hits were addressed. Along with the fact that I went and did a new home orientation and my CRM and I walked the home and she had a ton of tape all along the home and nothing was complete when we hit closing day. All they did was remove the tape Alexis put up and missed a few spots. Waste of Alexis' & my time. Additionally on closing day the home wasn’t even cleaned. I was told during new home orientation that professional cleaners will come and clean and my floors will be buffed and paint that is all over my floor will be removed. The best part was after I closed, I was cleaning, and I found the "Lennar Final Cleaning Completed" door hang in a drawer. That in itself proves the home was not cleaned. I am 48 days past closing and still have hit list of items not completed. Lennar rushed me for a closing date in December with complete disregard that it was the holidays, and they would have issues with getting workers to complete the discrepancies. I kept being told they are having issues getting people to come in because its the holidays. So instead of Lennar doing the right thing and closing in January so they could turn over a beautiful home they rushed and turned over section 8 housing. I do want to say that Denise and Alexis were amazing. Response was always immediate, and their professionalism was incredible. I regret buying this home and kick myself in the butt everyday for not walking away when I wanted to. The threat of losing my deposit is what made me stay. Not the fact that I received a beautiful home because 100% I did not get a beautiful home. I will forever give my opinion of Lennar as a horrible builder that doesn’t care about anything except making a sale. ... More

Lennar was absolutely the worst home building experience we’ve ever been through. Extremely unorganized. Quality of work was horrendous. Lack of communication. Cleanliness was horrible. We will never build with Lennar again and will do everything we can to get others to avoid this builder.

It was the worst experience ever. I went through a lot to get this home.

No recomiendo a Lennar

All I can say is don’t buy a home from these guys.

Took too long to build and then the build was sloppy.

I will never ever go with Lennar again! If you’re looking for a home, don’t ever go with Lennar. Save yourself the hassle and certainly save your money invested somewhere else. once I started the process with them, we faced absolutely endless problems. Even after we moved in the house nothing but issues( leaking dishwasher, plumbing issues where they had to cut the drywall all over again, electricity issues, air-conditioning unit doesn’t work…..etc)

Lennar takes no pride in assuring craftsmanship in their home building. During my NHO walk through, in every room throughout the home, there was drywall, painting, and baseboards that were damaged, in need of repairs/repaint and/or replaced. Closet doors are stained with dirty hand prints from installers not wearing cloves or washing their hands. Floor grout was not cleaned properly, making the floors appear to look dirty and dingy, not to mention poorly grouted with holes or gaps throughout. The drywall throughout the home, was poorly cut and installed leaving gaps of almost a 1/4" along windows and doors. Baseboards throughout the house, has either cracks, chips, unpatched nail holes, and appears to have been painted where there was lots of sand/dirt making the appearance look very rough and dirty. The worst of it all, was the framing of the front door entrance, it was so badly done, I was in utter disbelief, that words just can't begin to explained the sloppy work that was done. The installation of the was not properly sealed causing a bug issue, and the microwave is missing air vent filters. It's been 2 months I've been living in my home and none of these repairs/replacements have yet to be made. I'm constantly having to contact the construction manager badgering him as to when this work is to be completed. The kicker of this horrible buying experience with Lennar, is they build these homes so poorly with no pride in their craftsmanship, but then have the audacity to sell these home for top $$ knowing these homes are built with no pride, which only leaves unsatisfied home owners and bad reviews; therefore ruining their reputation and company branding. ... More

Next level terrible company and so funny that my first review was deemed inappropriate. No bad language, no threats, just the truth. Lennar is a morally bankrupt company that produces a sub par product. Just for good measure they make you take solar and reap the 26% tax benefit. I am not sure how anyone who works for this company can sleep at night.

We have had nothing but problems with Lennar. There's no quality, no customer service and no accountability. The closing was postponed six or seven times, our calls and emails were rarely answered, we've submitted warranty claims left and right and some are even repeat that they just can't get it done correct. Even during the construction phase, we apprised them of issues and even provided photos and all they said was “it’ll be addressed and we will do an exceptions list and take care of it.” Well, to date many issues have NOT been taken care of and some new ones have surfaced! Lennar’s management is totally oblivious of their customer’s needs, their subcontractors do what they want and how they want, hence one of many reasons why there’s not quality or accountability. What’s even worst, is that we’ve even emailed Mr. Jaffey and I am certain that he never received our email; his staff intercept his emails and do NOT share them with him. I seriously doubt that he even knows what has taken place, which begs the question; why is Lennar canceling building projects? I’ll even go as far as saying that Lennar may just be on the verge of Chapter 13. I may even buy Lennar short stock option if I weren’t fearful of Lennar declaring bankruptcy. Heck, I bet I won't even get a call from Lennar to assist in getting all the issues addressed; I might just have to go to court! ... More

It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners

I thought buying a home would be an amazing experience and it might be with another builder. The entire process was extremely stressful and frustrating. Lennar Corporate could careless and are pretty much useless. Good luck to anyone building with Lennar!

The new house is horrible they just slap them up. We new this but I didn’t thing it would be this BAD.

This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.