Lennar Reviews in Orlando, FL

We have had problems from day 1. Some to be expected, some not. Immediately upon move in, we found foundation issues, painting that needed to be done, light fixtures that fell out of the ceiling, broken air vent that shouldn't have been installed, broken dishwasher, new cabinetry cracked, broken tiles, shower doors with no weather stripping, front door you can see right outside, not installed properly, garage double door bending in half, missing parts/hardware. Broken sprinkler outside, Most recently just this weekend, we lost AC. Just not what we expected in a brand new home. I have a list that just never seems to be addressed, waiting for workers to come out. ... More

I hate this home. I will never recommend a Lennar home going forward. I was strong armed into closing when I should not have. This house is still being repaired from the original punch list. The little compensation I was provided dors not suffice the aggravation, the frustration nor the quality of work for the price I paid. more compensation is deserved for my personal time in waiting around for someone to show up, not show up or cancel at last minute. You know, most would love to call their place a home, I can’t its just a house that has brought unwanted stress to my life. Should not be this way. ... More

Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.

This is not our first new home purchase, but this was by far the worst. There is not enough room here to describe everything and I do not have all night, but I'll start by saying that we were rushed to "close" the purchase on November the 29th last year and it is today, almost 2 months later to the day that we received the key to our home after multiple attends and visits to their office from our realtor. We still do not have any documents what so ever that show that we purchased a home. To this day there is still work to be done in our new home as everything was rushed, but nothing done properly: scratches, dents, paint damage, wall damage, floor damage, water does not get to the irrigation system up front ....and so on. Consider a different company for a new home....... Terrible service, and no one gets back to you from the Lennar Title. No one....in 2 months.... ... More

Customer experience worst i ever received.I close at the end of Nov 2021 i still have a bunchs of things they never finish.Cheap materials and a lot of bad things on construction.On the financing was not to bad.I dont recommend to anybody to buy Lennar.

House was rushed to be finished for builders financial year end and it is very noticeable. Responsiveness to repairs are still not completely resolved after 4 months.

Poor construction lack of communication and no care towards the client

Our home was built in a guinea pig of semi-custom home neighborhood at a luxury price point. The Lennar project managers and subcontractors do not understand how to complete a home of this nature that isn't their traditional entry level home offer with only A, B or C options. The timeline was well beyond what we were promised, the sub-contractors created so much havoc that Lennar had over 200+ items to fix at close, and fortunately, we did not use the Lennar financing team, so we were able to not be forced to close with 200+ issues wrong with our home. We had them fix the majority before we closed, and about 30 issues remained, and these took two months to fix beyond close only because I called and emailed relentlessly, and managed the sub-contractors myself in order to get everything done. Be prepared if you don't buy an entry level home that you will have a second full time job managing their project managers and subcontractors to get the home to the point where it can be inhabited and get what you paid for from them. If you are looking for luxury, semi-custom, do not look here until they fundamentally change the way they go to market and revamp their entire team. ... More

Please don't close on your house until all issues ate resolved .

Quality and Customer Service is really poor

Terrible work ethic

The house has many problems and of which many have not been solved most of the problems are minor

5 different managers..100 calls before response...then weeks before something is complete

I had such high hopes when I put my downpayment on my new townhome. I loved the idea of something that was all mine and that no one had ever lived in before. Additionally, the fact that my home would be a smart home and Lennar's promise that Everything Is Included made it that much more exciting. Sadly, the reality was far from the dream. I'm typing this 5 months after moving into my home and I still have a laundry list of items that need to be addressed from my punch list. I've spoken to countless people with hopes of getting things done, and yet all that tends to happen is that trades people don't show up, do a poor job, or only fix one out of the list of things that need to be addressed. It is a neverending process, and I feel like I'm in the movie, Groundhog's Day. ... More

Do not close on your home until everything is move in ready. Very inconvenient to try to schedule warranty items.

Overall everything was going well. Until we handed over our down payment. Then it felt like pulling my teeth to get any questions answered by the Lennar staff. Their mortgage company was the same way. They were great till closing day. Then it felt like pulling teeth to get anything answered. Then out loan was sold off to another company and Lennar failed on multiple occasions to transfer the payment amounts and allocations properly. Our home has many cracks in the paint and lots of cut corners throughout the house that weren’t noticed in the inspection prior to. Many wholes in the drywall that just got patched over during building and not properly fixed. Overall not a good experience at all. Would not buy from Lennar ever again. ... More

My experience has been very bad, the customer service people are not responsible, the do not care about the client, they never fixed anything or to complement the commitments to fix the property, they make appointments and do not go they do not respect the client's lost time, they do not solve problems it really was one of my worst experiences buying this property, I would never recommend them.

Company reps had no concern about customers, only keeping on schedule and selling a house. Build quality was not very good. Final cleaning was non existent. Company did not respond to issues we brought up on our final walkthru, only their own. Would never recommend them to anyone else

Delays due to missed inspections, poor workmanship, rude and dishonest customer experience reps! Nothing about this house or our experience was worth half the money we paid for it. Lennar reps constantly lied and tried to cover up their mistakes and those of their subs. We were forced to close before the house was complete and every worker we've had in since then have commented on the poor work that was done. I'm ashamed to own a Lennar house.

from the sales person to the closing table; not what is expected lies and excuses... you most love the walkthrough before closing and see items hold by tape... 3 weeks after closing and items weren't fix.

It was and has been dissapointing

Delivery time ! The guarantee nobody response the issues ! The don’t have cable to install the internet and television since recibe

Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.

The experience was and still has been so bad, I would not recommend anyone this builder sadly. The service has not been good, still after 2 months of moving in to the house I still have things that have not been fixed, things that should have been done before the closing date.

Did not have a great experience. I am a first time homebuyer and it felt like the entire process was very rushed and the craftsmanship of the finishings is poor. Even before the home was completed, they forced a closing date and promised all cosmetic finishes would be complete within the next week. (i.e. painting of the walls, connecting the refrigerator/ice machine, roof finishes, uneven door handles, floor work, etc) It has been over 2 months, and they still have not done a single item on the punch list. Whenever I reach out, they would find some reason to further delay (i.e. they contractors will reach out to me directly, and I would not hear from them again)... The craftsmanship is also quite poor and it felt like everything was rushed. They use the cheapest materials to build the home and overall not very pleased with this builder. Would not recommend. ... More