Lennar Reviews in Orlando, FL

This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.

If you only want good reviews what does that accomplish for making the company better. You're all a joke

Overall the experience of this home was extremely disappointing and frustrating. The house was not clean and welcoming when entering a brand new home due to the following discoveries after closing: Damages to the walls, paint left on the floor, grout left on the titles, thermal expansion tank installed incorrectly twice, Green tape left on all of the bedroom doors, blue and green tape peeled off and left on the floor & carpets.Tire marks left on garage floor. the home was not cleaned and prep as promised by Lennar for closing. Many items that were identified during the walkthrough were not addressed. Multiple tickets had to be submitted to correct these issues. Even though some tickets were completed there are still pending tickets to complete many of the items listed above. Just recently discovered construction debris behind kitchen stove, the wall behind the stove still have writing on it from the construction and was not repainted along with the rest of the house, the base board mounding was left incomplete. Closet doors for three of the bedrooms needed to be readjusted, because they were poorly installed. Poor quality of the home, to have the peephole removed from the front door, although the homes were provided with the Ring security system, it would have been better served for safety reason to keep the peephole in the doors considering it’s human nature to look through peephole first before opening your door, instead of having to grab an electronic device to see who is at the door every single time. The time and money used to remove this feature from all doors could have been better spent taking care off some of the key items to completing the construction of the home properly. ... More

Worst new home buying experience ever and I will never buy Lennar home.

Terrible, more than a month and I don’t even have a shower at home worse experience ever. House with a lot of problems. I was trick.

Throughout the purchase process I was told things by the Lennar realtor that were later found out to be straight lies. They told me that all the supply’s were secured and the only issue would be labor. My house was then delayed for 10 months with no real explanation. But I’m pretty sure it was delayed to get smaller houses done to meet Lennar’s quota for their stock value. The walk thru got delayed until the day of close even though I was repeatedly told how detailed their quality checks were flawless nothing was addressed before closing. The washer and dryer were not even fully hooked up. The solar panels that were supposed to be installed were not installed until about a month after I moved in and they are still not active. The HVAC system is the minimum size required by law and cannot handle more than 90 degrees, which isn’t much help in the Florida sun. There is no ownership on the Lennar side for these issues and when they are resolved, they are resolved with minimal effort causing other issues in the process. Overall this was a horrible experience and I didn’t even get into the mortgage part of the experience. ... More

We went and looked at the exact home that we wanted, it looked wonderful. We were told that everything in that house is what we were getting. Wood-like tile, crown molding that you can actually see (we got molding that is about two inches thick, useless waste of money), etc. NOT what we got AT ALL. Our house was supposed to be done in November, then we were told December, & every month that it wasn’t ready, we were told it would be ready the next month, until finally, May rolls around & it was done. There are still holes and dents in the walls, the baseboards are either caked with paint/caulk or have dents in them. We gave a list of things that needed to be fixed to the guy during the walk through. They did a few things & that was it. There are things we told them about during closing & they have yet to contact us about those things. The counters, cabinets & floors were covered in paint from over spray, leaked paint, grout that wasn’t cleaned up properly, etc. It has been two months since we moved in and I’m still cleaning these things. We have a patch of grass missing from our yard because of some leak issue. Not sure if it’s our issue or the neighbors. I will never be buying a house through Lennar again. SLOPPY WORK, LAZY WORK, WRONG OR NO INFORMATION. ... More

These is our second time buying a home and the experience with Lennar is awful. No one respond in a timely manner to any situation. Home was close with lots of open items that I need to follow up week and no one can confirm when they are going to get fix. The right hand does not know what the left hand does. The quality of equipment and construction do not match the price. Every time I call for follow up have to go over what is needed, they do keep track of customer situations or items. You ticket/open items is like a hot potato because no one is accountable to get the issue resolved they will ask to call someone else or just don't reply. I would recommend people to stay away from Lennar so they can save a lots of tears and nightmares. Lennar is the worst. ... More

I couldn't have had worst experience than buying a home from Lennar. I was deceived in signing the purchase of the wrong home. When I spoke to the Orlando sales consultant about his mistake he said he couldn’t change it. I ended up with a subpar home. A home with gross poor workmanship, with over 130 areas to be fixed, malfunction equipments , a wavy all, you name it. To make matters worst, the home was nothing like the one I had toured to buy. Each windows of this home faces a WALL… yes, a wall. We have to get out of the home to have a view… just pathetic. To date, there is still work to be done. The work had only started a month after closing because I had to be chasing people every single day. I do not recommend Lennar to anyone, it was the worst experience of my life. ... More

This is our 2nd home that we purchased with Lennar the 1st one was in 2017 and it had way better quality. The price for this home is way higher but the materials are completely lower in quality Lennar keeps justifying that the inventory is low but it seems like it's actually just trying to get cheaper materials. We recognized Lennar for striving to deliver the best smart and best product in the market but in the market but it seems like it's not anymore. Sad.

B Ad experience dealing with Lennar and very poor work.

I would like to talk to the President of this company. Seems like he/she doesn't know what goes on beneath her. Enough with the constant apologies.

The Lennar purchasing experience has been the worst purchasing experience of my life. I have been buying homes, cars and other big purchases for the last 43 years and the Lennar purchasing experience has been the worst. The willingness of Lennar mortgage to ignore signed agreements for locking in the rate and charge a full percentage point over and above the lock-in rate, in addition to penalizing us with more than $3,000 for the higher rate, were just a few of the glaring issues. Having an inspector for the final inspection on the house, working with the only company Lennar would accept for the inspection, who willingly ignored glaring problems, was another big issue. The real nightmare began when we actually moved into the house. The problems kept piling on, day after day, after day. The subcontractors doing the repairs had to make the same repair over and over and over. As soon as one problem is fixed, two more come up. After four months living in a brand new house, the frustration level is as high as it can be. While the Lennar representatives who manage the service tickets created for all the problems try to do their best to address all the issues, more of them pop up every single day. Reliability, honesty, trustworthiness are not trades I would associate with anything Lennar homes does. ... More

The quality of materials and specially the workmanship is way below the minimum standards. If I went back, I would go with another company. Low value for what you pay and I almost feel like getting catfished with this house. The original construction manager and customer manager were rude and refused to address all the issues. If you are in the market for a new build PLEASE look at the reviews on line for Lennar and PLEASE consider other options.

It was only about the sale - this whole house buying experience was horrible. It was all about the sale and nothing more than that. I closed on a house and was told that I had homeowners insurance and was even given a policy just to find out that my insurance was canceled two days after purchasing. To this day no one has taken ownership of what went wrong no one has called to apologize and I only found out when I went to buy new homeowners insurance. That’s not the worst part, Every time a vendor came to fix an issue that should’ve been fixed during construction they damaged something else in my house. They replaced my door it took four times for them to come out to get it right everything went wrong from the door not showing up to the vendor not showing up to the vendor breaking my new door and damaging my home. My air-conditioning still doesn’t work properly they made three appointments one of which they never showed up for never called and they were two times the contractor didn’t know what he was here for and was not prepared to fix the issue. The issue still it’s not been repaired and according to the manager there’s nothing they can do because the unit is incorrect. I have nothing good to say about this homebuying experience people in the office were speaking badly about my family and I and he got back to us through our realtors who overheard them and questioned about it they denied it until we presented them with the proof and still would not get a an apology. I would not recommend anyone to mile an hour homeBecause of all these reasons and many many more which I’ve quite frank frankly don’t feel like typing. ... More

All my tiles are uneven, I have been waiting months for my grading to be fix. Yesterday a light fixture fell out of the ceiling. The walls are extremely thin I can hear all the pipes when I turn on the water. The house was poorly insulated. The list goes on and on.

Lennar mortgage was a hot mess. Will never use them again. Love my home but the workmanship was not up to what Lennar says their standards are. Horrible trim, drywall and painting. Door going to garage from inside the house installed crooked, light switches are not consistent throughout the house, clogged drains and broken tiles that had to be fixed after closing. They are at your beckon call until closing and then they are too busy to get back to you. It’s more about quality than quality for them. Just a few changes and attention to details could make a huge difference. Very disappointing because we love their floor plans. ... More

4 months later still working on the same issue, plus a ton of new ones!!

Very bad quality issues with this builder

The window is not completed, the bathroom leaks and the washbasin cabinet is damaged

Walls are off centered, basebroad are crooked, bad craftmanship all across the broad, all they want is your money; no one took the time out to make sure that the house structure is centered properly. It is a pain the be dealing with: toilets weren't flushing properly, dry lawn, spiders, ants, and bugs all over your home. cracked bathroom mirror, chipped bathroom tub, chipped appliances, long grooved on window, etc. It is a pain living in our new home and dealing with all these issues so early; no one takes the blames.....

This is our 3rd home we have built. 1st Richmond American, 2nd Standard Pacific and 3rd Lennar. From the purchase process to construction to workmanship to customer service we have had a horrible experience with Lennar. We thought we knew what we were getting into having built homes before but this was by far the worst all around.

From the beginning of building our home to this day, I have had issues with building my home. It started with not being able to upgrade our kitchen, even though I was the first person to pick a lot in the new phase. I later find out that others were able to pick the upgraded kitchen. I then had a home inspector check on the home before drywall and found 30 plus items that needed to be addressed, which major items were not addressed at the time when it was easier for everyone, but later when drywall was already installed. I closed on the home and was unable to enter the home due to keys not working. The grass in my backyard needs to be replaced due to the condition and it should be St Augustine grass like my neighbors, but Lennar put cheaper grass. I then find a leak in one of the bathrooms that leaked to the master bedroom and master closet. I still have multiple issues with the tiles in the bathrooms, painting, walls throughout the house, cabinets in the kitchen, floors upstairs that are uneven, exterior wall damage from the water leak, driveway that needs to be redone due to damage prior to moving in, garage door needs to be painted, electrical issues with outlets, grout issues in the bathrooms, and many more other things. So will I finally be contacted about these issues that I have addressed with Lennar? ... More

If I could do this all over again and the house was Free I wouldn’t go Lennar!!! Save yourself the headache! Please go with another builder. I could write a book with how many things went wrong from the loan process to now . I bought my home nov 2019 and I still cannot use my master bedroom because of poor worksmanship DO NOT BUY LENNAR ! Truthfully they don’t even deserve one star.

We found the quality of craftsmanship is marginal to say the least. Repair projects are still not completed after almost five months. As an example the holes in our outside gable were patched months later an now appears to be coming undone and we are still not able to use our two bathtubs due to improper installation. Lennar’s communication process needs to be restructured to reflect vast improvements.