Lennar Reviews in Orlando, FL
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Orlando Homeowners Have to Say About Lennar.
Read all 683 verified reviews from homeowners that built a new home with Lennar in the Orlando area. Orlando homeowners have rated Lennar an average 3.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Orlando Area
View Homes
Customer Reviews
Worst experience ever
- Shangjie Z.
- Verified HomeBuyer
- October 25, 2022
- Saint Cloud, FL
Worst experience ever, will not buy house from Lanner FL any more.
Lennar responded:
Hi Shangjie, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
Worst experience
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Winter Garden, FL
the construction of my home took over 34 months and was plagued with the worst management I have ever seen in a home builder. It has been and still is the worst home buying experience of my life. In the end we never moved into this house because the delay took so long. We have the home listed for sale and again the delay in construction has cost us 100s of 1000s of dollars.
Lennar responded:
Hi and thank you for sharing your experience with us. We are sorry for the difficulties you've described. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
experience
- Lara V.
- Verified HomeBuyer
- October 19, 2022
- Orlando, FL
It was a really bad experience buying and doing the walk through of the house . House was not properly finished. Still pending a lot of things to be complete. Never answer phone calls or emails. They are in the business of making money and they are rushing the process and cutting corners. Complicating and making it worse for the homeowners
Lennar responded:
Hi Lara, thank you for writing this review. We are sorry to hear about the lack of follow up and your bad experience when buying your home. Please send us a message with details on outstanding issues in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible!
- Rachel S.
- Verified HomeBuyer
- October 18, 2022
- Groveland, FL
I thought buying a home would be an amazing experience and it might be with another builder. The entire process was extremely stressful and frustrating. Lennar Corporate could careless and are pretty much useless. Good luck to anyone building with Lennar!
Lennar responded:
Hi Rachel, We are sorry to hear your experience was a stressful and frustrating one. Please send a message with details about any outstanding items to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
There is none
- Stephen P.
- Verified HomeBuyer
- September 28, 2022
- Groveland, FL
The new house is horrible they just slap them up. We new this but I didn’t thing it would be this BAD.
Lennar responded:
Hello Stephen, thank you for your review, we appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible
- Anonymous
- Verified HomeBuyer
- September 14, 2022
- Saint Cloud, FL
This was the worst experience in building a house I’ve ever had. Closed on my house at the end of July, it’s now September 14th and my house still isn’t finished. If I could give zero stars, I would.
Lennar responded:
Hi and thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up on you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The home buying experience was HORRIBLE from start to finish!
- Michael G.
- Verified HomeBuyer
- September 13, 2022
- Mount Dora, FL
From the misinformation given to us about our purchase, by the sales associate, to the ridiculous lies told to us by the mortgage people and the astonishing lack of quality workmanship that is out into these homes I wouldn’t recommend my enemy to buy a LENNAR home! There were so many things wrong I can’t list them all! LENNAR and all who are affiliated with this company should be ashamed of themselves!
Lennar responded:
Hi Michael, thank you for your feedback. We are sorry to hear about your experience. If there are any outstanding items, please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow-up with you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Disappointment
- Joshua C.
- Verified HomeBuyer
- September 13, 2022
- Saint Cloud, FL
Questions with new home consultant were never actually answered, they were ‘danced’ around. Had 9 pages of fixes to be done after initial walk through. Upon the ‘final walkthrough’ there were workers still in the house fixing things. I left explaining the final walkthrough should mean everything is done and ready for review. Still not all things have been corrected almost 2 months after move in. Very disappointing as a first time home buyer. Don’t recommend.
Lennar responded:
Hello Joshua and thank you for your detailed review. We are sorry for the poor experience you have faced with your new home and the issues you had to face in your first two months of ownership. If there are issues that have not been addressed, please do not hesitate to contact us directly at corporatecustomercare@lennar.com - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Directs Business Away
- John M.
- Verified HomeBuyer
- September 06, 2022
- Groveland, FL
If you only want good reviews what does that accomplish for making the company better. You're all a joke
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - The experience was and still has been so bad, I would not recommend
- Natalia C.
- Verified HomeBuyer
- September 06, 2022
- Leesburg, FL
The experience was and still has been so bad, I would not recommend anyone this builder sadly. The service has not been good, still after 2 months of moving in to the house I still have things that have not been fixed, things that should have been done before the closing date.
Lennar responded:
Hi thank you for writing this review and apologize for the experience. Please send us an email with anything outstanding in which we could provide some follow-up at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor Quality Builder - No Responses - Not recommended
- Lazaro M.
- Verified HomeBuyer
- August 30, 2022
- Kissimmee, FL
Lennar is no longer the company that use to be. The quality of their new homes is truly sad to see. My issue can be summarized in one sentence: Brand new home with a huge leak on the roof! Took MONTHS for them to resolve the issues. All they care about is closing closing closing. Consider other options for a new home purchase.
Lennar responded:
Hi Lazaro, thank you for your comments. We are sorry to hear about your roof. if there are still any outstanding issues, please send a message to us at corporatecustomercare@lennar.com with your address, so we can review and follow up. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Kenneth
- Tracey L.
- Verified HomeBuyer
- August 02, 2022
- Saint Cloud, FL
Overall the experience of this home was extremely disappointing and frustrating. The house was not clean and welcoming when entering a brand new home due to the following discoveries after closing: Damages to the walls, paint left on the floor, grout left on the titles, thermal expansion tank installed incorrectly twice, Green tape left on all of the bedroom doors, blue and green tape peeled off and left on the floor & carpets.Tire marks left on garage floor. the home was not cleaned and prep as promised by Lennar for closing. Many items that were identified during the walkthrough were not ...
Lennar responded:
Hi Tracey, we are sorry to hear about your experience.
If there is anything outstanding in which we could provide some follow-up, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care Team
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Extremely unsatisfied owner
- Anonymous
- Verified HomeBuyer
- July 23, 2022
- Groveland, FL
Worst new home buying experience ever and I will never buy Lennar home.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worse experience ever
- Gizele D.
- Verified HomeBuyer
- July 19, 2022
- Saint Cloud, FL
Terrible, more than a month and I don’t even have a shower at home worse experience ever. House with a lot of problems. I was trick.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lack of communication and under powered AC
- Bradley L.
- Verified HomeBuyer
- July 12, 2022
- Groveland, FL
Throughout the purchase process I was told things by the Lennar realtor that were later found out to be straight lies. They told me that all the supply’s were secured and the only issue would be labor. My house was then delayed for 10 months with no real explanation. But I’m pretty sure it was delayed to get smaller houses done to meet Lennar’s quota for their stock value. The walk thru got delayed until the day of close even though I was repeatedly told how detailed their quality checks were flawless nothing was addressed before closing. The washer and dryer were not even fully hooked up. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
TERRIBLE experience
- Madison P.
- Verified HomeBuyer
- July 12, 2022
- Groveland, FL
We went and looked at the exact home that we wanted, it looked wonderful. We were told that everything in that house is what we were getting. Wood-like tile, crown molding that you can actually see (we got molding that is about two inches thick, useless waste of money), etc. NOT what we got AT ALL. Our house was supposed to be done in November, then we were told December, & every month that it wasn’t ready, we were told it would be ready the next month, until finally, May rolls around & it was done. There are still holes and dents in the walls, the baseboards are either caked with paint/caulk ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Erik
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Saint Cloud, FL
Lennar's customer service is absolutely horrible. The responsiveness to customer issues is non-existent and no one seems to care that the home you are moving in to could be your place of living for the next 20 years or so. They seem more concerned with getting you closed and signed, your money in their hands then they stop responding to you. Slight issues are lumped in with major shortfalls in the construction and their response is, "it could take up to 90 days to resolve your issues". Avoid this developer if at all possible, and if you do buy a home from them ensure you are able to stop ...
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Awful
- Beatriz V.
- Verified HomeBuyer
- July 06, 2022
- Saint Cloud, FL
These is our second time buying a home and the experience with Lennar is awful. No one respond in a timely manner to any situation. Home was close with lots of open items that I need to follow up week and no one can confirm when they are going to get fix. The right hand does not know what the left hand does. The quality of equipment and construction do not match the price. Every time I call for follow up have to go over what is needed, they do keep track of customer situations or items. You ticket/open items is like a hot potato because no one is accountable to get the issue resolved they ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lack of attention to details. The craftmanship
- Melisa R.
- Verified HomeBuyer
- May 31, 2022
- Mount Dora, FL
We have had problems from day 1. Some to be expected, some not. Immediately upon move in, we found foundation issues, painting that needed to be done, light fixtures that fell out of the ceiling, broken air vent that shouldn't have been installed, broken dishwasher, new cabinetry cracked, broken tiles, shower doors with no weather stripping, front door you can see right outside, not installed properly, garage double door bending in half, missing parts/hardware. Broken sprinkler outside, Most recently just this weekend, we lost AC. Just not what we expected in a brand new home. I have a list ...
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Lennar - I hate this home.
- Gerri D.
- Verified HomeBuyer
- April 26, 2022
- Kissimmee, FL
I hate this home. I will never recommend a Lennar home going forward. I was strong armed into closing when I should not have. This house is still being repaired from the original punch list. The little compensation I was provided dors not suffice the aggravation, the frustration nor the quality of work for the price I paid. more compensation is deserved for my personal time in waiting around for someone to show up, not show up or cancel at last minute. You know, most would love to call their place a home, I can’t its just a house that has brought unwanted stress to my life. Should not be ...
Lennar responded:
Hi Gerri, thank you for sharing this review. We are sorry to hear about the poor experience you have been provided for your new home and we absolutely agree, this should be a time of celebration, not frustration. If there are any items we can help provide follow up, please do not hesitate to contact our team at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Not responsive, new build home forced to close with cosmetic repairs required
- Anonymous
- Verified HomeBuyer
- April 26, 2022
- Saint Cloud, FL
Did not have a great experience. I am a first time homebuyer and it felt like the entire process was very rushed and the craftsmanship of the finishings is poor. Even before the home was completed, they forced a closing date and promised all cosmetic finishes would be complete within the next week. (i.e. painting of the walls, connecting the refrigerator/ice machine, roof finishes, uneven door handles, floor work, etc) It has been over 2 months, and they still have not done a single item on the punch list. Whenever I reach out, they would find some reason to further delay (i.e. they ...
Lennar responded:
Hi, thank you for sharing this review. We would like to apologize for the numerous delays you have experienced with getting items completed in your new home and the lack of follow up you have been provided. If there are any issues that remain outstanding, please send us a note with any additional details you can provide at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Poor Workmanship, untrustworthy .
- Lilian B.
- Verified HomeBuyer
- April 22, 2022
- Kissimmee, FL
I couldn't have had worst experience than buying a home from Lennar. I was deceived in signing the purchase of the wrong home. When I spoke to the Orlando sales consultant about his mistake he said he couldn’t change it. I ended up with a subpar home. A home with gross poor workmanship, with over 130 areas to be fixed, malfunction equipments , a wavy all, you name it. To make matters worst, the home was nothing like the one I had toured to buy. Each windows of this home faces a WALL… yes, a wall. We have to get out of the home to have a view… just pathetic. To date, there is still work to ...
Lennar responded:
Hi Lilian, thank you for taking the time to share your experience with us. We want to apologize for the numerous issues, including the poor communication and service you received during the sales process. Please let us know if there is anything we can help with going forward. Our team can be reached at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Worst experience ever!
- Juan B.
- Verified HomeBuyer
- April 19, 2022
- Kissimmee, FL
Since The final walk trough,it has been a nightmare! We are almost two months since the closing date and still finding broken items.
Lennar responded:
Hello, Juan. Thank you for taking the time to provide us with feedback. We are sorry to hear about your ongoing experience with broken items. Please reach out to us for support at corporatecustomercare@lennar.com - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 2
Lennar - This is our 2nd home that we purchased with Lennar the 1st one
- Esteban B.
- Verified HomeBuyer
- March 15, 2022
- Orlando, FL
This is our 2nd home that we purchased with Lennar the 1st one was in 2017 and it had way better quality. The price for this home is way higher but the materials are completely lower in quality Lennar keeps justifying that the inventory is low but it seems like it's actually just trying to get cheaper materials. We recognized Lennar for striving to deliver the best smart and best product in the market but in the market but it seems like it's not anymore. Sad.
Lennar responded:
Hello Esteban, thank you for your review. We want to apologize for your disappointment in the quality of your new home and in your second experience with Lennar. If ever there is anything we can do to provide assistance, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I had a bad experience with the prefer lender assigned by Lennar
- Maritza V.
- Verified HomeBuyer
- March 03, 2022
- Kissimmee, FL
I had a bad experience with the prefer lender assigned by Lennar his name is Carlos Echeverry and when I did the closing my house had many unfinished details which were never solved.
Lennar responded:
Hi Maritza, thank you for this review. We are very sorry to hear about the poor experience you had with your lender and the incomplete details in your home. If there are any items you would like us to follow up on, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.