Lennar Reviews in Orlando, FL

I read many reviews about Lennar prior to moving forward with the process and most of them were negative but I was naively optimistic that my family wouldn't have the slew of issues others had. We purchased in early June and it was 10 months later that we finally moved in. The sales rep was very attentive and very friendly but after that the experience consistently deteriorated. Our house would sit for weeks with no work done to it, I checked on the house every other day. The largest delay was the electrical contractor, or so we were told, which took a solid month with no progress to the house. Our walk through date changed twice. Then come the final walk through the house was completely unfinished, doors were missing, a lot of holes in the wall, one of the windows was cracked, and don't even get me started on the paint and carpet job. We were originally told our closing wouldn't happen on time due to all the work that had yet to be completed. However, true to what we had heard they rushed the closing and promised to have things finished. I forgot to mention that our garage door was crooked which meant that the exterior stucco had to be refinished after they realigned the door. We moved in and there was a giant gray stucco stain all over the front of the house. Also, our builder was texting me while I was at the closing table showing us things he was finishing up, as I was at the closing table! Needles to say that we've only lived there 4 short months and have already had to open several tickets with the warranty company; don't expect a rep to stay more than a month. We've been assigned 3 different warranty reps in the last 3 months, the current one hasn't gotten back to me in over two weeks. The quality is quite poor and very rushed. Not to mention that the HOA fee is higher than quoted to us and some of the amenities mentioned either don't exist or are not up to par. Don't expect anything to be done correctly unless you intend to hound the builder constantly they are the only ones who are of any help, Lennar shows no mercy. ... More

We have built houses with five other builders and Lennnar was the worst experience. There is no consistency with work orders because the staff is constantly changing. The construction part was very sloppy and attention to detail. We didnt even get towel racks or toilet paper holders and we paid over 300k for this house. We were told this community would have walking trails, a playground, and a picnic area and none of that has been built. The pool is a joke! It's tiny for the size of our neighborhood and don't even have a lock on it so there are constantly trespassers there destroying what we pay for. Once you're signed with Lennar they don't care about customer service. ... More

I have reported Lennar that my street is missing lighting at night. They have not resolve it since them. It is Lennar responsibility to provide those at Windermere StoreyLake

We closed on our home on March 27 and still have outstanding ticket items that have not been rectified. When we contact lennar reps it’s a constant blame game. For our home we have atleast 10 outstanding ticket items that have not been fixed on of them from our original punch list before we closed. I would NEVER build with lennar again and would NEVER refer to friends and family due to the headaches you have caused us.

Overall is pretty good. One issue was finally resolved after closing 4.5 months. Thanks.

Timely completion and great workmanship

Went you recive your new key of your new home make 100 percent that everything are done because If you take the key and house it's not ready you lose. They don't want to do the repairs.

Horrible experience

Home not completed after closing, slow or non responsive warranty claim. Poor contractors doing substandard workmanship. Promised amenities and recreational areas not completed as promised by sales rep. Materials are OK but workmanship is horrible.

Buying the house was great but after the fact, hasnt been as good as a thought. Job was done very poorly and still to this day, my house is not completed. Workorders take forever to be submitted and contractor takes forever for the appointments to be made. Then, Lennar gets bought out by Century Homes. Not too happy with what’s going on.

Rushed to close Poor follow up on repairs Not approachable for issues

Slow to complete the small things that were incomplete at the moving day. Please be ad vice that was promise at the walk true day. Has been 4 month that we moved in and still waiting for some things to be corrected. thank you !!!!!!

Throughout the entire process we had to keep contacting Lennar for updates. When contractors showed up at our house they rarely knew what to do. The quality of work was not great, paint dabs on the floor etc

Do NOT close until you have every single detail taken care of. After you close, Lennar will disappear and your issues will go without a response for a very long period. (to be fair with Lennar, I also bought a house from them in North Texas previously, and they were very effective, courteous, and prompt in dealing with any issues. My recent experience in Orlando, FL though it's almost like this is a completely different company. Night and day...

The house was sloppily put together and there were a lot of issues that took months to fix after I moved in. I had to take too many days off work to address all the issues. Grout work was sloppy, there were painting issues and issues with my ceiling. The garage cement had too many holes and looks poorly constructed. The house was also never cleaned and there was dirt all over when I moved in.

Be more attentive to details when it comes to painting job, or other finishing touches

workmanship and materials used on construction are very poor, we need to talk with many guys to solve small issues in the house and it´s take a lot of time. at the end we also have problems to install our fence as lennar didn´t let the metal pins installed.

I want recognize the professionalism and commitment of the construction manager Mr. Paul, always go above and beyond of any requirements of the new owners.

Overall it has not been a bad experience but there have been things that have not been what I expected of buying a new home. For example I don't know how to handle my sprinkler system and I have asked a couple of times and no response to that. A couple of other things and all the responses have been not covered by warranty and that's it. I believe when you buy a brand new home, you should get help and things should be taken care of. My requests have not been big or unreasonable.

Love our new villa. Four months and still no answer on how to clean the stucco off sliding glass door tracks. Seven homeowners unhappy with same problem. Hope this gets a response. Super still trying to find an answer. Should have been fixed immediately.

Lennar is a big company and will push you around if you let them. Don’t let them. Workmanship is ok, it’s goibg to depend on the contractors they hire. Just make sure you keep track of things and don’t let them get away with poor workmanship. Full disclosure: Our house was prebuilt so we didn’t get that chance and your mileage may vary.

Had high expectations that were not met based on testimonials from friends

House is made of goof products but Lennar tends to rush some of the construction in which now warranty has to get involved and that is a never winning battle. Overall the house is good, the grading is bad, but we are happy overall.