Lennar Reviews in Orlando, FL

Whole lennar team could have done a better job to make this buying experience memorable in a positive way, which obviously lacked.

My overall buying experience was great. What I would tell others to beware of is quality of workmanship. Higher your own inspector to come prior to closing to help catch any issues. I made the mistake of relying soly on Lennar and I sincerely regret not taking that step prior to closing. I have found several issues with the home. Lennar has came to fix those things which is good. My biggest issue is I have an AC issue and still not 100% fixed. At my walk thru and when I moved in the AC could cool to whatever temperature I set including 68 degrees in Summer. 2 weeks later the masterbedroom felt hot and system would not go below 74 degrees. They have found a few things. A leak in the air duct and had to recharge system with coolant, and an air flow balance issue. After more test and another air balance the air flow feels much better but system still doesnt cool under 72 degrees in Sept. They are coming to replace a duct to the masterbedroom but nothing else. This still leaves me w a brand new AC in a brand new home that was almost a half a million dollars and the system wont go under a certain temperature. Either its the AC system or the home instelf built with poor quality. They rush to get these homes to close and I dont think us home owners get Quality bc they focus on Quanity of homes to sale. ... More

Some things is better left unsaid. I moved in the home and I'm over it!!!!

Thank GOD, and Lennar I got it , a dream, it is a good experience to be the first time, now I’m calmed , quite, fine, de-stressed, I appreciate all of you for your help Lennar team.

Poor comms, workmanship, concierge (Nicole) argumentative 11 properties purchased to date; this was the worst experience.

We walk thru to Alexis and some issue still not fix so much point finger which different contractor or difffrent person.to fix the issue. This is my wife first time a brand new house with a lot of defects.. The first week we found a lot of insects in the house even our dog got bite with this insect…So dirty our front garage driveway till now… all our door frame was so much issue from the front to all bedrooms…No manager was try to tech us they keep saying make a work order which not even six months we been sending work orders. I didn’t not know we bought a lemon house…

Love my new home! I don’t know where to start…I want to send a special thanks to Robyn, Brittany and the entire Lennar team for providing a smooth home buying process. Experienced excellent communication and superb concierge service/care from start to finish. I was extremely impressed with the build and finishing. Concierge was extremely prompt with addressing the minor issues found. Overall, great experience!

The whole experience was stressful and not up to regular standards. I do not recommend anyone to deal with Lennar, Lennar Mortgage or Lennar Warranty nowadays

My experience has been very bad, the customer service people are not responsible, the do not care about the client, they never fixed anything or to complement the commitments to fix the property, they make appointments and do not go they do not respect the client's lost time, they do not solve problems it really was one of my worst experiences buying this property, I would never recommend them.

The truth is that I felt cheated after moving to a new house and I started to discover that they used the worst possible finishes on the inside of the house, because I didn't inspect the outside. The paint on the inside is ridiculous, they used the worst quality paint. In short, everything they used on this house was the cheapest thing in construction. Now we have to live with this horrible thing here or spend a lot of money to improve it. I don't recommend anyone invest in these Lenar houses.

The house is not bad, but there was a lack of attention to many details, apart from an unjustified delay in its delivery. The best has been Mrs Maria Gonzalez in addressing questions and complaints. THANKS MRS MARIA!! It will be difficult for me to buy houses from Lennar again.

Amazing experience, great team, amazing quality. Super happy

House is nice, good finisher and the exterior architecture look beautiful

THEY DELIVERED THE HOUSE TO ME WITH PROBLEMS, AND IT TOOK 2 MONTHS TO SOLVE THEM AFTER A LOT OF CHARGING.

Lennar has a very poor quality of service.

I added a request but never received a response.

Overall, we were happy with the new home. We have had a few warranty items come up, but they were resolved quickly. Alexis has been great to work with on all those issues. A common theme we have experienced and heard other neighbors complaining about is how hot these houses are in the summer. Even though the air conditioning system is working as it’s supposed to, and the insulation is to spec, we found several air gaps in the attic (under the insulation). They were causing us to lose a lot of the conditioned air and gain a lot of heat. Making it hard for the system to keep up. Lennar can’t seem to fix this issue so we had to come out of pocket to find relief. Otherwise we love the community and our new home. ... More

Company reps had no concern about customers, only keeping on schedule and selling a house. Build quality was not very good. Final cleaning was non existent. Company did not respond to issues we brought up on our final walkthru, only their own. Would never recommend them to anyone else

I am surprised at how the quality of LENNAR has gone down, at the level of customer service it is a disaster and at the level of construction the people in charge seem not to be qualified for those job positions, such as the Construction manager, it is outrageous that a builder like Lennar is currently in such poor and disappointing circumstances.

We love our place! Had a few bumps along the way but overall enjoy the care and attention when addressing post closing issues.

Overall, my experience with Lennar was positive. I met some wonderful people throughout my house-buying journey. However, things took a turn about a month into the five-month process with my New Home Consultant, Steve R.. From the beginning, my realtor and I sensed that Steve was relatively new to the Lennar team, but we were patient and understanding. Unfortunately, communicating with him was challenging. He seemed to take every question personally, making the process frustrating. Over the course of five months, I received only two updates from him. If I hadn’t taken it upon myself to drive by and take progress pictures outside, I would have had no record of this significant milestone, which is disheartening. Even at the end, Steve didn’t attend my home inspection, despite scheduling it himself, he stated he was overbooked but even that information came after I reached out to him. I couldn’t even get a courtesy text to let us know he could make it. Here we are a month and a half after closing and I haven’t received so much as a check-in(not even the day of closing to see if everything went well). His lack of professionalism was disappointing. On a brighter note, I am grateful for Oscar, who stepped in when Steve couldn't. Dimitrios with Lennar Mortgage ensured the mortgage process went smoothly. Daren, my Customer Care Consultant, was extremely knowledgeable and explained all my home's features and warranties in great detail, showing his passion for his job. Michele, my Construction Manager, was amazing and sweet. She promptly addressed every issue noted during my third-party inspection and New Home Orientation, and even checked in the next day. I also met Vanessa, another Construction Manager, who took the time to welcome me and offer help despite not being involved with my home. The construction Area Manager was also kind and attentive, ensuring his team treated us well. Additionally, Leah from the Sales office was very helpful during the remote closing, providing crucial information when Steve did not. Since I moved it I’ve had to put in a few warranty requests and they were all addressed timely. If Steve had been my only representation of the company and community I wouldn’t recommend Lennar to anyone. Remote closing was also a bit hectic but overall we got it done. However, the other individuals mentioned made my experience worthwhile.. I am thankful for those who improved my process after a rocky start and my home is beautiful. ... More

Nunca pensamos que pudiéramos lograr comprar una casa, con la belleza de entorno y la excelente calidad y calidez de hogar. Nuestra familia está feliz y agradecida, primero con Dios y después con Lennar, por permitirnos lograrlo.

Sales agent was great. She helped us resolve home issues even after closing when we couldn't get responses from the appropriate departments.

Many questions about utilities, HOA, mail box Keys, missing door code access, rig door camera manual, services etc. was not provided. Even house keys were not ready to deliver at closing. They were to mail them to me. they were later found, I had to return after I had signed and left. A master bathroom clogging issue took 3 weeks to be resolved which delayed our move for nearly a month. Water heater and garage door broke withing first month. Two individuals from the final breakthrough actually help covering most of these issues as they took the above and beyond approach to help.

Great experience overall; I had a bad experience in the beginning with the home design; but the staff, construction team, and loan officer and processor was able to assist when needed and provide a great service. Overall I am very happy with my new home and the type of loan I was able to receive. Will definitively recommend it.