Lennar Reviews in Orlando, FL

I just wish you guys fix things faster than you are for a first time buyer I’m disappointed

love this company great work

The Lennar team lacked communication. Any time we had a question it seemed like no one made time to respond or help us out unless they needed something from us; like sign a document or process a payment. Everything felt rushed and they wouldn’t accommodate to simple request we had during the closing process. Very satisfied with the house I bought, just disappointed in some of the communication skills.

It was a good experience

We have been dealing with all type of situations in this house. From poor materials to inefficient service to solve the issues. We have been calling and asking for the issues to be resolved over and over without any success. It’s been 2 month were the house can’t be rented and we are at revenue loss. Without counting the several expenses we have incur since we don’t live in USA.

My buying experience was very bad with Lennar, starting from salesperson to the entire sales team gave me hard time, poor communication while your home is getting built, they can lie about anything to just sell the home. I had a very good experience with Pulti homes, and they have excellent customer Servies, i will never ever buy a Lennar home again.

I dealt with the new home consultant directly to purchase the home at Lennar wellness way. However realized that having a realtor would have made much more sense closer to the closing. The final inspection was not done correctly and there were many items left out that needed fixing. For example, one of the cabinet doors was not even painted. There were lot of paint marks on the floor in the living room. when my tenant moved in he found nails in the carpet while vacuuming and thankfully his kids did not step on them. I do like the way Lennar has built the website where all details of the lots available. I would love Lennar to take one step further to make the closing process more friendlier. I would not want to have a seperate real estate agent and pay them to do the chores while Lennar already pays for New Home consultants. It would be worth while to have them help the buyers. Also, please ensure that last mile (cleaning, making sure all items are fixed, inspection etc) are accurate. ... More

Love the area, but from the start had a bad experience with Lennar. First, we asked for a different sales consultant which they provide a different one but the first was still involved with paperwork. Second, tried to screw me out of an interest rate lock which was already accepted. Builders did a poor job with material and not following design as they had to rebuild my island on move in day with it being to far over. With warranty repairs, also poor job with the fix of my plumbing leak. They sent out 4-5 different people from the same company to fix a simple drywall repair. They closed me in a different phase which ended up making me wait 3-4 weeks to get WiFi and other 5-6 weeks to get a mailbox key. Just an overall lack of communication. Only positive is that the area is fantastic. ... More

Low quality. Not what you expect from a big company like Lennar. Poor finish. Low quality appliances. Do not give you choice of even the color if your own home, or the choice of type of tyles or their color. You dont get the value of your money

Aside from being bullied into purchasing a home that at the end of the day was built improperly. And I do not want. The walls are uneven. There's areas where the ceiling is lower on one side of a wall than the other. My glass door that should have been included in the house that I had to buy separately because they decided. They're no longer providing glass for the showers. And didn't even lower the price of the house because of it. I couldn't install it because I have to redo the entire shower wall because it's Bode. Meaning that it's not level. It's not even This has been an issue throughout the entire house. The things that I thought I was gonna be able to buy. That would have been extra because of all the things that they said were included. I couldn't purchase because by the time we close on the house. None of the things that were promised were there. No backsplash, no washer and dryer. The counters were incorrect. The sink was incorrect. The shower glass was no longer being a part of the house. I had to make those purchases taking money away from things that we were originally gonna do to add to the house. I've never been robbed in my life. But I can wholeheartedly say I know what it feels like. ... More

We’ve had numerous issues, please keep your eyes peeled for lackluster workmanship. We have over 100 lose, broken, chipped tiles and have a damaged cabinets, doors & door frames. Do not allow the CRM rush you through the walk thru.

Never got my keys day of closing, lock was broken, it didn’t get fixed for weeks and keys never sent to me like I was told. I had to drive 2 hours to pick them up. Leaks in the house after day 3. No one likes to help, I had to call a lot of numbers to finally get a response. I had lots that needed to be fixed and it took over a month with lots of contractors coming almost daily. This does not include all the blue stickers that were undone before closing. Lennar is not trustworthy in my opinion and to many of my neighbors as well. There is so much more to say but, I would run out of room to write everything. I would not recommend even Lucifer to buy from Lennar. I am still needing things fixed and there a big lack of communication. Wish my new home buying experience was better. There is no quality in the homes being built which is unfortunate. Maybe Lennar should teach their worker’s communication and customer service skills. ... More

Great buying experience. Delivered on time, good quality, fair price, all good. The hoa is the down part. Confusing, unresponsive, couldn’t care less. Some promises were not fulfilled, we’re having lots of security issues…

First, we do love the house. However, Lennar has been a nightmare to work with. Up until the middle of January, we were told our house would be ready at the end of April of 2024 which would have been perfect timing for us. On January 18th we were told that we would be closing 12 days later on January 30th, giving us almost no warning whatsoever. If we delayed closing at all they were going to charge us $300 per day (READ YOUR CONTRACT!) for the delay. So we said fine, let us get our inspector in, like we mentioned at the beginning. They told us "Well, you need 30 days notice before closing in order to have your own inspector come in." How is that possible when we only got 12 days notice of closing?? Then, when we did close, they wanted an additional 10K and then "we will send you a check for the 10K later" ABSOLUTELY NOT! We didn't close until 8 hours later because they never asked for the sourcing of a 10K transfer from a savings account and just figured we would pay the additional 10 thousand dollars. Then yesterday, our plumbing was extremely backed up where sewage was literally coming up the tub. Lennar's plumber came and said this is a county issue. The county came and said we warned Lennar this was going to happen, the entire block pipes had so much dirt in them that everyone was having these major issues! STAY AWAY FROM LENNAR. ... More

Briana was awful . She was not responsive to emails or phone calls. She didn’t know the answers to mortgage questions and told me inaccurate information. I had to get her boss involved because it was impossible to deal with her. She wanted me to sign documents that were inaccurate. Up to the day of closing, the down closing costs were still unsure. I literally was so stressed out that I ended up in the hospital the following day for tightening of my chest. I’m young, with no issue of the heart. The Dr said it had to be stress related. Carmela at lennar mortgage was outstanding. I wish she could have handled my entire mortgage process. She stepped in to assist where she could. William, my first NHC, was awful as well. Thankfully I was able to change to Sandra who made the experience a little better. Crystal was amazing and also helped with the walk through. Unfortunately, Briana and William were my main contact people throughout this experience which made it awful and I wouldn’t do this again with lennar if I had the opportunity. ... More

We identified several issues during construction and Lennar was largely non-responsive. We closed with a tear in the carpet of one bedroom. It took 7 weeks for them to correct the issue. Once they finally came to fix it!, It took approximately 2 hours. We had similar experience with other issues.

I could write a book...everything was terrible

My experience with purchasing a home from Lennar was mixed, marked by both disappointment and satisfaction across two attempts. Initially, our enthusiasm was dampened when, due to an oversight in lot size calculations, we learned that our chosen design could not be constructed on our selected lot. Despite this setback, we decided to give Lennar another chance, drawn by their desirable locations. The second attempt was notably smoother, with the construction process concluding on schedule. However, the closing process was cumbersome, requiring constant vigilance on my part to ensure deadlines were met and essential inspections and walk-throughs were arranged. This experience underscored that prospective buyers should not expect a guided, hands-on approach from Lennar throughout the buying process. Post-move-in, several craftsmanship issues became apparent. These ranged from minor annoyances, like upside-down electrical outlets and inconsistent paint coverage, to more significant concerns. Notably, the conduit for internet cabling was obstructed, necessitating an unsightly workaround by our internet provider, and initial plumbing issues were discovered, including clogged shower drains and reduced water pressure on the second floor. Investigations revealed construction debris within the plumbing, suggesting a careless attitude toward construction best practices and environmental considerations. Additionally, the response from the plumbing contractor to our concerns was dismissively humorous, rather than professional or constructive. These experiences indicate a prioritization of speed over quality and attention to detail in Lennar's construction process. While I recognize the efficiency of their operations and the appeal of their locations, I advise potential buyers, particularly those without prior homebuying experience or a knowledgeable advisor, to proceed with caution. Engaging an independent inspector during the buying process could mitigate some risks and ensure a more satisfactory outcome. In conclusion, while Lennar successfully delivers on its promises of prime locations and timely construction, the post-purchase experience may fall short for those expecting thoroughness and quality craftsmanship. My recommendation is for seasoned homebuyers or those with expert guidance to navigate the purchase process with Lennar more effectively. ... More

We love our home! Lennar has a process to assist from the moment you apply. Once our walk-through was complete, there were a few touch-ups here and there. The team handling this, Lissette specifically, was responsive and took no time to address our concerns. Holly with Lennar Mortgage was also amazing. She understands anxiety from buyers (us) and handles it like the pro she is. Oh, and the little details we have in our home are appreciated. The fridge is fingerprint-resistant... I LOVE IT!!!!!! We specifically purchased the home because we loved the floor plan, and everything included in the price. We originally looked at another builder in town, but they did not include a fridge or any blinds for the price they wanted, and their finishes were so plain. Lennar has really refined its entire process. Highly Recommend! ... More

Working with loan officer was a terrible experience although I don’t have any issues with the builder.

Builder steal/removed curtains from this model home. Sent refund check very late, with buyers and realtors total five payee name in a check, how can we cash this check? Took Lennar 2 months to correct purchase number in ALTA, two months add correct name to deed.

Had a really bad experience, the sales person lie to us, was misleading and overall the experience was awful. The materials are cheap and the work is fast done, the pain the workmanship is poorly done and fast way done, when you are paying almost a half of million for your home you expect to be done properly, just very disappointed and will not recommend it to anyone not even my worst enemy

Builders are charging a builders fee at closing which was supposed to be included in the original price . That’s another random $3,000 just inserted in there with no mention of it, very fraudulent. Not happy with Lennar at all.

The lack of a coordinated messaging for closing fate, initial purchase price fluctuations, nonresponsiveness from the NHC, numbers changing in estimate sheet the day before closing, etc etc pick an unpleasant moment and I experienced it! Now, the ladies at Lennar closing and Crystal from Inspections made up for the anxiety riddled moments! Oh, and the response for when you place a service request is stellar!

As a first time buyer my experience was really good.