Lennar Reviews in Palm Beach County, FL

From selection of my home to closing, lennar made it a very easy and pleasant experience. All my concerns and questions were answered in a timely manner. The home delivery team was and still is amazing. All concerns have been addressed with the utmost of importance and care.

Lennar has been spectacular when it comes to hearing our concerns and swiftly rectifying any and all issues after closing.

Lennar takes care of anything that needs attention/repair in a timely manner.

Great service and quality

The whole process from looking at the home till the closing was great afterwards the technician that handles the issues has been unresponsive and unprofessional. He puts a bad light on the whole experience

We love our home.

Project Managers super helpful. Trustworthy

Lennar is very attentive to any questions and solution.

After closing we had to wait several months for the items to be repaired

Overall a fairly painless process. Could have been better communicating closing dates / times and last minute changes. Sales rep was somewhat out of the loop and did not keep me well informed. Post close typical builder issues that have been addressed with the warranty.

I understand the time crunch of getting a home done. Just seemed rushed. Paint in bathrooms are very thin. Most likely spray instead of rolled out. Other little things were noticed too but just an average job.

Make sure what is discovered at inspection is fixed before you close. It’s 6 months since closing and still waiting on repairs .

Poor quality of materials used in the kitchen cabinets and bathroom vanities. Many repairs had to be done before we moved in and after.

Of all of the many Lennar people we dealt with, only one stands out as excellent. His name is Tom Drier.

Wouldn’t recommend to anyone. There’s so much wrong with our house. We are missing a lot and no one to come fix it. Horrible.

A lot of problems and no answers.

Was not happy with the fact that there were no choices, just packages. I took the highest priced packages because of the size of the floor tile, Loved package 3D except for the floor. I wanted the floors in package 3B (Same price package). Was told it was not going to happen. It was a really simple change at no extra expense to Lennar, but I was turned down. I understand they're their to make a profit but my floor change would not have affected their bottom line or the time line to finish the house. There were a few other issues along the way that I don't even want to get into.

Workers used are low paid workers for million dollar houses. This shows in their work. Trades are not good for what we paid for.

I love my home and it’s expected to have a few issues that need to be ironed out. With that being said, it shouldn’t take 6 months to replace pavers and the rear door lock is stripped and has an issue with the locking mechanism. Those are two of the major issues we have that refuse to be addressed.

The sales people were great. The workers were good. The quality of the materials was poor and very cheap. Examples are faucets looked the same ones in the Home Depot washrooms; the bathroom showers were flimsy and vibrated when you opened and closed the doors.

We closed on our house in September and there is still items from our walkthrough that have not been corrected. Lennar doesn’t care about us as customers AFTER we sign on the dotted line! The workers that they have working for them are horrible and do horrible work! Moving here from Atlanta, we always heard good things about Lennar but from this experience we will never buy a Lennar home again. We are active duty military and shared our experience with fellow service members as well.

I would not recommend buying from Lennar until they can figure out their customer service issues and solutions to their problems. It appears you have to get a lawyer and threatened with a lawsuit to get anything done with Lennar. My own daughter was looking at homes and refused by Lennar because of the issues we went through in the past three months of living in a brand new home with nothing but problems.

Straight to the point 1. POOR Communication 2. 2nd rate workmanship (sloppy work, stain where there shouldn't be, carpet not tacked down properly and cut short of baseboards, clean your house before you move in paint, dust, and caulking everywhere. Be the person who points out every tiny little thing, if you don't you will spend months trying to get it corrected. 3. ZERO follow through on walk thru issues (6 months and I still have blue tape and work not complete) If it wasn't for my continuous follow-up nothing would have gotten done. As a first time homebuyer shocked at the lack of explanation, due diligence no contact from anyone until my many requests for a return call or pushing to get things done. ... More

The house cost me nearly $1.1 million and has been nothing but problems. First, the closing was a nightmare due to multiple errors made by the builder whose closing department couldn't seem to find the correct corporate resolution showing that the subsidiary conveying title actually owned the property. Then about an hour or two after the closing ended and I had received the key, I received a phone call from the builder that said it can't confirm that it received the funds so I can't enter the house until after the weekend. After that issue was resolved and I go to the house, I discover how many corners the builder cut to save a few dollars. For example, several of the outlets upstairs didn't work and since multiple outlets were involved I suspected that the circuit must have been tripped but all of them looked fine. Long story short, after hours of digging I found out that in an effort to save a few dollars the builder installed only one GFCI outlet on the circuit so I needed to find the bad outlet downstairs, outside the house, and reset it. Had this been brought to my attention during construction I would have gladly paid the $30 extra in parts to do the job correctly. Similar cost cutting measures were taken when it came to the flat wall paint, improperly fitted blinds, poorly sized A/C units, skimping on the insulation, etc. If the builder was that desperate to save what collectively amounts to maybe a few thousand dollars, I wish I would have just been given the option to pay a few thousand more to have the job done right. Then I also discovered that multiple items on the pre-closing punch list were never fixed and kept discovering more and more issues. For example, I paid nearly $75,000 for an upgrade package that included GE Monogram appliances. After moving in the microwave started making a terrible noise and the laundry room flooded. I contacted the builder who wanted nothing to do with it and told me to call GE. When a repair representative came out he showed me that the builder had dropped the microwave before installing it denting the back where the fan is causing the noise, and that the flood in the laundry room was because the builder improperly connected the machine. GE fixed the laundry flooding, but told me to contact the builder about the microwave. Finally, after several weeks GE came out to replace the microwave but said the replacement was damaged. As a result, GE took the bad microwave and left me with nothing saying they were out of stock of my microwave and would not install a different Monogram model. After several months, multiple missed appointments, and hours on the phone with GE telling me it's the builder's fault and the builder telling me it's GE's fault, finally I get a replacement microwave. It has been 5 months since I closed on the house and paid the builder more than $1 million, and I still have to deal with cabinets that were installed crooked leading to seams and drawer fronts that are cracking at the seams; 2 coffered ceilings that were never built; the wrong sliding door having been installed; getting reimbursed for replacing the doorbell chime which was wired incorrectly and despite multiple requests the builder never sent an electrician to fix it; fixing improperly leveled pavers; crooked front door jamb leading to cracking in the frame; sloppy paint and wall texture throughout the house; trying to get a refund of a duplicate $750 HOA contribution that the builder collected at closing but never actually forwarded to the HOA, and a variety of other issues. While I understand that no construction job is perfect and there are always some things that need to be fixed, the sheer number of issues are excessive and the builder's refusal to timely correct them is unacceptable. Many of my neighbors have similar complaints about getting the builder to fix issues, and on the whole I regret purchasing from this builder. Do not make the same mistake as me - especially when spending this much money on a house. ... More

lennar cuts corners and will do anything to save money on materials and also contract the worst people to finish and complete jobs.