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Lennar Reviews in Palm Beach County, FL

What Palm Beach County Homeowners Have to Say About Lennar.

Read all 56 verified reviews from homeowners that built a new home with Lennar in the Palm Beach County area. Palm Beach County homeowners have rated Lennar an average 3.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.5 out of 5 stars in Palm Beach County Area

56 Reviews in Palm Beach County Area

Ratings by Category

Overall 3.5

Quality 3.3

Trustworthiness 3.4

Value 3.6

Responsiveness 3.2

Lennar in Palm Beach County Area

View Homes

Customer Reviews

terrible quality of build and terrible follow through with promises

  • Ian G.
  • Verified HomeBuyer
  • September 14, 2021
  • Jupiter, FL

lennar cuts corners and will do anything to save money on materials and also contract the worst people to finish and complete jobs.

Lennar responded:
Hi Ian, thank you for sharing your experience. We would like to apologize for the frustrations you have with response to issues and quality of your new home. If you have any issues requiring additional attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Nothing but lies and false promises.

  • Jorge C.
  • Verified HomeBuyer
  • July 30, 2019
  • Loxahatchee, FL

When I was told by the head of construction for Palm Beach County and also the GC license holder for Lennar, Scott, as well as the head construction supervisor Mack, countless customer service representatives, sales managers and sales people, the construction supervisor at Arden, Daryl (I may have missed a few but) being told that everything would be taken care of but yet waiting over 120 days for punch list items to be remedied as well as countless warranty items, I would say that this has got to be the worst construction company around. When I hand all these people a list with pictures! ...

Lennar responded:
Hi Jorge, thank you for sharing your comments about your experience with Lennar. We are very sorry to hear about the issues you have come across. Please send any outstanding items to us at corporatecustomercare@lennar.com, so we can review and follow-up for you. – Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Horrible experience

  • Jay O.
  • Verified HomeBuyer
  • June 29, 2021
  • Boynton Beach, FL

Our house has multiple issues. Brand new build. Mold, pool issues that Lennar installed, leaving windows, electrical and plumbing issues. Several calls, emails and texts. Six months. No resolution or attempt to correct. This community is new and other home owners have same complaints. Lennar is aware, but ignores.

Lennar responded:
Hi Jay, thank you for sharing your experience and review. We are disappointed to hear about the number of issues you have experienced in your new home and surrounding community. Please reach out to us at corporatecustomercare@lennar.com, with any items requiring attention and we will follow-up with your Customer Care team. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Would never buy from them again

  • Anonymous
  • Verified HomeBuyer
  • April 01, 2020
  • Royal Palm Beach, FL

Horrible experience

Lennar responded:
I'm sorry to hear you aren't satisfied with your experience. Please send us an email to corporatecustomercare@lennar.com with details on your experience, your contact information and home address.

Total Score 1


Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Disappointed

  • Cecilia B.
  • Verified HomeBuyer
  • March 17, 2020
  • Boynton Beach, FL

Sales did not disclose very important issues which, shows deception. Construction did not follow through on issues, sloppy workmanship.

Lennar responded:
Hi Cecilia, thank you for your comments about your experience. We are sorry to hear about the issues you mentioned. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Lennar - Lennar did not deliver.

  • Ryan S.
  • Verified HomeBuyer
  • February 26, 2020
  • Boynton Beach, FL

Lennar did not deliver.

Lennar responded:
Hi Ryan, thank you for your comment. Please send us a message at corporatecustomercare@lennar.com with any additional details if you would like us to follow-up for you. – Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1