Lennar Reviews in Palm Beach County, FL

We closed on our house in September and there is still items from our walkthrough that have not been corrected. Lennar doesn’t care about us as customers AFTER we sign on the dotted line! The workers that they have working for them are horrible and do horrible work! Moving here from Atlanta, we always heard good things about Lennar but from this experience we will never buy a Lennar home again. We are active duty military and shared our experience with fellow service members as well.

I would not recommend buying from Lennar until they can figure out their customer service issues and solutions to their problems. It appears you have to get a lawyer and threatened with a lawsuit to get anything done with Lennar. My own daughter was looking at homes and refused by Lennar because of the issues we went through in the past three months of living in a brand new home with nothing but problems.

Straight to the point 1. POOR Communication 2. 2nd rate workmanship (sloppy work, stain where there shouldn't be, carpet not tacked down properly and cut short of baseboards, clean your house before you move in paint, dust, and caulking everywhere. Be the person who points out every tiny little thing, if you don't you will spend months trying to get it corrected. 3. ZERO follow through on walk thru issues (6 months and I still have blue tape and work not complete) If it wasn't for my continuous follow-up nothing would have gotten done. As a first time homebuyer shocked at the lack of explanation, due diligence no contact from anyone until my many requests for a return call or pushing to get things done. ... More

I have had an issue in my home since first walk thru and over two months later given constant run around. Still with no answers and it is delaying everything else that needs to happen in my home and my elderly mother has to delay moving in because of this issue and creating so much stress to my family. My husband ended up in the hospital with the added stress. Buying a new home should be happy and satisfying time not like this.

The house cost me nearly $1.1 million and has been nothing but problems. First, the closing was a nightmare due to multiple errors made by the builder whose closing department couldn't seem to find the correct corporate resolution showing that the subsidiary conveying title actually owned the property. Then about an hour or two after the closing ended and I had received the key, I received a phone call from the builder that said it can't confirm that it received the funds so I can't enter the house until after the weekend. After that issue was resolved and I go to the house, I discover how many corners the builder cut to save a few dollars. For example, several of the outlets upstairs didn't work and since multiple outlets were involved I suspected that the circuit must have been tripped but all of them looked fine. Long story short, after hours of digging I found out that in an effort to save a few dollars the builder installed only one GFCI outlet on the circuit so I needed to find the bad outlet downstairs, outside the house, and reset it. Had this been brought to my attention during construction I would have gladly paid the $30 extra in parts to do the job correctly. Similar cost cutting measures were taken when it came to the flat wall paint, improperly fitted blinds, poorly sized A/C units, skimping on the insulation, etc. If the builder was that desperate to save what collectively amounts to maybe a few thousand dollars, I wish I would have just been given the option to pay a few thousand more to have the job done right. Then I also discovered that multiple items on the pre-closing punch list were never fixed and kept discovering more and more issues. For example, I paid nearly $75,000 for an upgrade package that included GE Monogram appliances. After moving in the microwave started making a terrible noise and the laundry room flooded. I contacted the builder who wanted nothing to do with it and told me to call GE. When a repair representative came out he showed me that the builder had dropped the microwave before installing it denting the back where the fan is causing the noise, and that the flood in the laundry room was because the builder improperly connected the machine. GE fixed the laundry flooding, but told me to contact the builder about the microwave. Finally, after several weeks GE came out to replace the microwave but said the replacement was damaged. As a result, GE took the bad microwave and left me with nothing saying they were out of stock of my microwave and would not install a different Monogram model. After several months, multiple missed appointments, and hours on the phone with GE telling me it's the builder's fault and the builder telling me it's GE's fault, finally I get a replacement microwave. It has been 5 months since I closed on the house and paid the builder more than $1 million, and I still have to deal with cabinets that were installed crooked leading to seams and drawer fronts that are cracking at the seams; 2 coffered ceilings that were never built; the wrong sliding door having been installed; getting reimbursed for replacing the doorbell chime which was wired incorrectly and despite multiple requests the builder never sent an electrician to fix it; fixing improperly leveled pavers; crooked front door jamb leading to cracking in the frame; sloppy paint and wall texture throughout the house; trying to get a refund of a duplicate $750 HOA contribution that the builder collected at closing but never actually forwarded to the HOA, and a variety of other issues. While I understand that no construction job is perfect and there are always some things that need to be fixed, the sheer number of issues are excessive and the builder's refusal to timely correct them is unacceptable. Many of my neighbors have similar complaints about getting the builder to fix issues, and on the whole I regret purchasing from this builder. Do not make the same mistake as me - especially when spending this much money on a house. ... More

lennar cuts corners and will do anything to save money on materials and also contract the worst people to finish and complete jobs.

When I was told by the head of construction for Palm Beach County and also the GC license holder for Lennar, Scott, as well as the head construction supervisor Mack, countless customer service representatives, sales managers and sales people, the construction supervisor at Arden, Daryl (I may have missed a few but) being told that everything would be taken care of but yet waiting over 120 days for punch list items to be remedied as well as countless warranty items, I would say that this has got to be the worst construction company around. When I hand all these people a list with pictures! of well over 400 items that should of and could have been corrected prior to construction being completed, I was told it would all be taken care of and yet if I didnt close that day (March 28, 2019), I would lose my deposit and they would sell this home to someone elsehere so here I am 4 months later still unable to fully move in to my home in fear of damages to my personal property from the reckless sub contractors that are on site still needing to correct many many many many many things at my home. I would welcome the heads of construction for Florida or maybe even nationally to come look at this gem of a home and tell me they would accept this if that was their family that was mistreated like this. Please understand that I have well over 2000 photos as well as over a 100 videos of all the issues that happened with this home before during and after construction. I do have an initial 558 claim that our attorney drafted for us but for some silly reason, I am giving a little more time to this company to correct all of these errors before I commence with the legal activities. This was by for my worst investment and decision of my life and never would I do this again with Lennar. A new home purchase should be fun and exciting not miserable and devastating. ... More

Our house has multiple issues. Brand new build. Mold, pool issues that Lennar installed, leaving windows, electrical and plumbing issues. Several calls, emails and texts. Six months. No resolution or attempt to correct. This community is new and other home owners have same complaints. Lennar is aware, but ignores.

Horrible experience

Sales did not disclose very important issues which, shows deception. Construction did not follow through on issues, sloppy workmanship.

Lennar did not deliver.